F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of the facility's policy, review of the clinical record and hospital records, and staff interviews, it was
determined that the facility failed to ensure the physician was appropriately notified of a change in condition
for one of the 14 residents reviewed (Resident 92)
Findings include:
Review of the facility's policy titled Transcription of Physicians Orders with an effectivity date of September
1, 2009, revealed that a resident-centric secure conversation will be started by a nurse only if the situation
does not need immediate attention by the practitioner. The practitioner will view the message, may review
the resident's chart, then respond to the message with acknowledgment, new order, or questions.
Review of the nursing progress notes dated May 3, 2023, revealed Resident 92 was admitted to the facility
post small bowel resection (Surgery to remove part of the small intestine).
Review of the physician's notes dated May 10, 2023, revealed resident received exploratory laparotomy in
the hospital (surgery to open the abdomen to find the cause of the problems that testing could not
diagnose), and a small bowel resection. The resident has an abdominal surgical wound with staples which
will be followed by the surgeon. The note revealed that during the May 10 (2023) evaluation, the resident
was clear and coherent, reported feeling well, and not having any residual abdominal pain. The resident
had been eating and drinking well. Vitals were blood pressure- 134/71 mm; heart rate-69 per min.;
respirations 16 per min., and temperature 98.1 Fahrenheit (F).
Review of the nursing progress notes dated May 16, 2023, at 7:39 p.m., revealed resident appeared tired
and flushed in the face. The resident complained of lower back pain, and the temperature was 100.9 F, as
needed Tylenol was administered (medication to treat mild pain and fever).
Review of the Secure Conversation dated May 16, 2023, at 9:02 p.m., documented by the nursing
supervisor, Employee E3, revealed a message with a subject of temperature elevation and complaint of
back pain. The message revealed that Employee E3 was notified of a resident not feeling well with a
flushed face, the temperature was 100.9 F with mild lower back pain and medication the nurse
administered as needed Tylenol order. The resident's temperature was checked at 8:55 p.m. and found to
be 97.9F, with no complaint of discomfort or feeling feverish. Conversation participants include Employee
E3, Employee E5, and the Nurse Practitioner.
Review of the Secure Conversation documentation revealed no response from the practitioner. The
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
396128
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396128
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Farm
604 Oak Street
Akron, PA 17501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
clinical records review failed to reveal that a follow-up call/message was sent to the practitioner. Clinical
records failed to reveal that the practitioner had received, reviewed, and acknowledged the message sent
via secure conversation.
Interview conducted with licensed nurse Employee E4 on June 1, 2023; revealed she/he was a regular
evening shift nurse of Resident 92. Employee E4 reported approximately 7:00 p.m., the resident's
temperature was 101 F. The nurse continued to relay that she/he checked the resident's baseline vitals and
confirmed that the temperature was elevated from the baseline. Employee E4 confirmed that she/he never
received any previous report of elevated temperature for the resident, and this was the first time he/she had
a temperature of 101 F while caring for the resident. Employee E4 confirmed that the elevated temperature
was a change in condition for the resident. The nurse notified the nursing supervisor of the resident's
condition and administered with needed Tylenol for the fever. Employee E4 reported that the nursing
supervisor had reached out to the provider but was not sure of the mode of notification. Employee E4
reported that it was the facility's protocol to notify the nursing supervisor and they are the one who notifies
the NP/MD. Employee E4 reported that the incoming shift reported the resident's condition.
Review of Resident 92'a May 2023, Medication Administration Record (MAR) revealed Resident 92 was
administered with Acetaminophen 500 mg extra strength two tablets (1000mg) on May 16, 2023, at 7:44
p.m.
Interview conducted with licensed nurse Employee E5 on June 1, 2023 revealed he/she was the nursing
supervisor on May 17, 2023, morning shift. Employee E5 explained that the Secure Conversation are
messages sent to the nurse practitioner and used for issues like medications. Employee E5 confirmed that
for a resident's significant change in condition, the on-call physician should have been called. Employee E5
reported that upon reading the secure conversation indicating that the resident had an elevated
temperature the night before and still with an elevated temperature in the morning, the physician who was
in the building was notified.
Review of the physician's notes dated May 17, 2023, at 8:50 a.m., revealed resident developed a fever of
101.5 F last night and was given Tylenol, for some reason the on-call physician was not notified of the fever
last night. This morning the resident is weak, has a slight cough, and is having difficulty getting out of bed
when he/she was prior independent. Spoke with the physical therapist and nurse and they noticed
significant change. Resident appears flushed and warm, heart rate was 120 /min., and his temperature is
101F. The Resident complained of slight back pain today, seemed thirsty, appears dyspneic (short of
breath), and has a slight cough with some clear mucus.
Review of the nursing progress notes dated May 17, 2023, at 11:23 a.m., revealed resident was assessed
by the physician and continued with a fever of 100.1 F, the physician ordered to send the resident to the ER
(Emergency Room) for evaluation and treatment, 911 was called, the wife was notified.
Review of the hospital records and discharge summary revealed resident was admitted to the hospital on
[DATE], with admitting diagnosis of Sepsis - (The body's extreme reaction to an infection, without prompt
treatment can lead to organ failure, tissue damage, and death). The problem list revealed sepsis end-organ
dysfunction suspected secondary to residual fluid collections, and peritonitis (inflammation of the
membrane lining of the abdominal wall and covering abdominal organs) after recent bowel perforation.
Possibly UTI (urinary tract infection). Followed by an Infectious Disease doctor and treated with antibiotics.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396128
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396128
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Farm
604 Oak Street
Akron, PA 17501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview conducted with the Director of Nursing (DON) on June 2, 2023, at 11:00 a.m. confirmed there was
no documented evidence the on-call physician was notified of the resident's elevated temperature on the
night of May 16, 2023.
Clinical records review revealed a Secure Conversation was sent to the NP (Nurse Practitioner) instead
calling the on-call physician on the night of June 16, 2023, for Resident 92's complaint of not feeling well,
back pain, and elevated temperature.
The facility failed to ensure Resident 92's change in condition, elevated temperature was appropriately
communicated with the physician.
28 Pa. Code 211.5(f) Clinical records
28 Pa. Code 211.12(d)(1)(5) Nursing services
28 Pa. Code 211.10(c) Resident Care Policies
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396128
If continuation sheet
Page 3 of 3