F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of clinical records, incident reports, policy review, and staff interviews it was determined the facility
failed to ensure that one of 18 residents reviewed was free of a significant medication error, which
compromised the resident's clinical condition and resulted in actual harm when the resident required a
hospital admission. This is being cited as past noncompliance. (Resident R1)
Residents Affected - Few
Findings Include:
Review of facility policy titled, Reconciliation of Medications on Admission undated, revealed, the purpose
of the procedure is to ensure medication safety by accurately accounting for the resident's medications,
routes and dosages upon admission or readmission to the facility.
Review of facility policy titled Administering Medications undated, revealed the purpose of the policy is to
ensure medications are administered in a safe and timely manner, and as prescribed.
Review of Resident R1's Face Sheet revealed an admission date of March 25, 2025, with medical
diagnoses including fracture of the right femur (break of the thigh bone), Type 2 Diabetes Mellitus (insulin
resistance and elevated blood sugar levels), Cerebral Infraction (aka: stroke), Peripheral Vascular Disease
(disorder of blood vessels outside the heart), and Anemia (red blood cell deficiency).
Review of Resident R1's clinical records revealed a hospital Discharge summary, dated [DATE],
documenting a list of Resident R1's discharge medications which included Amlodipine 10mg (medication
taken for blood pressure), Apixaban 5mg (milligram) (aka: Eliquis- blood thinner), Atorvastatin 80mg
(cholesterol), Losartan 100mg (blood pressure, stroke, and diabetes), Loratadine 10mg (medication used to
treat allergies), Metformin XR 500mg (diabetes), Trazodone 150mg (antidepressant), and Vascepa 1gr
(gram) (medication used to reduce heart attack and stroke).
Review of Resident R1's clinical record failed to reveal a physician's order for Apixaban 5mg. Further review
of Resident R1's clinical record failed to reveal on Medication Administration Record an order for Apixaban
from March 25, 2025 through April 3, 2025.
Review of Resident R1's clinical records revealed physician progress note dated April 3, 2025,
documenting the resident was seen due to a cold, left foot with no palpable (felt) pulse per nursing, has
history of Peripheral Artery Disease, Superficial Femoral Artery disease (SFA) stenting (small wire used to
increase blood or fluid flow). Resident on Eliquis but no antiplatelet (blood clot reducer) agent.
Recommendation made for stat (immediate) arterial doppler.
Further review of Resident R1's clinical records revealed an encounter progress note dated April 4,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
396144
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
2025 (1:00 a.m.) indicating Resident R1's previously ordered doppler of left lower extremity unable to be
performed due to unavailable technician, transfer to hospital for further evaluation.
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident R1's clinical records revealed a progress note dated April 4, 2025, at 4:40 a.m.,
documenting Resident R1 was admitted to the hospital for treatment of Popliteal Artery Embolism (critical
vascular condition characterized by the obstruction of blood flow in the right popliteal artery, located behind
the kneee, due to an embolus/blood clot which increases risk of limb loss).
Review of Resident R1's clinical record including hospital discharge summary revealed Resident R1 was
admitted to the hospital on [DATE], with history of Coronary Artery Disease, Peripheral Artery Disease,
Atrial Fibrillation, Diabetes Mellitus Type 2, who presented with cold extremity. Resident R1 was found to
have a Popliteal Thrombus (blood clot in vein behind knee) and underwent a Thrombectomy (surgical
procedure to remove the blood clot). Resident R1 was transitioned from Plavix (medication used to prevents
platelets from forming blood clots. Used for preventing heart attacks and strokes in high-risk patients) and
Aspirin to Eliquis (medication blocks a protein that helps form blood clots. Used for atrial fibrillation
(irregular heartbeat) to prevent stroke) and Aspirin alone.
Review of Resident R1's clinical records revealed a progress note dated April 8, 2025, at 5:58 p.m.,
documenting the resident was readmitted to the facility.
Review of Resident R1's clinical records revealed a hospital Discharge summary, dated [DATE] indicating
Resident R1's discharge medications including Amlodipine 10mg (medication used to manage high blood
pressure), Apixaban 5mg (blood thinner), Atorvastatin 80 mg (medication used to treat cholesterol),
Losartan 100mg (blood pressure, stroke, and diabetes), Loratadine 10mg (allergies), Metformin XR 500mg
(medication used to control high blood sugar levels), Trazodone 150mg (antidepressant medication),
Vascepa 1gr (medication to reduce risk of heart attack and stroke). Venlafaxine XR 150mg (antidepressant
medication), and Oxycodone 5mg (medication used to alleviate moderate to severe pain).
Review of Resident R1's clinical records revealed a progress note dated April 9, 2025, at 12:16 p.m.,
documenting Eliquis (Apixaban) ordered and started.
Review of Resident R1's clinical records revealed a care plan initiated on April 9, 2025, documenting the
resident is on anticoagulant therapy related to Atrial Fibrillation (irregular heart rhythm).
Review of information dated April 9, 2025, submitted by the facility to Department of Health revealed during
Resident R1's readmission review on April 9, 2025, the team identified a potential transcription error for the
medication Apixaban, an anticoagulant. QAPI (Quality Assurance Performance Improvement) was initiated
and concluded a transcription error occurred and Apixaban was omitted during the resident's original
admission of March 25, 2025, subsequently the resident missed 10 days of this medication from March 25,
2025, through April 3, 2025. The resident was sent to the emergency room and admitted to the hospital on
[DATE], with a diagnosis of Popliteal Artery Embolism.
Further review of the information dated April 9, 2025, submitted by the facility to the Department of Health
revealed on April 11, 2025, after Director of Nursing's completed investigation, chart audits were performed
for all new admissions for past 14 days to ensure accuracy of transcribed orders and compared to the
hospital discharge instructions. Education was provided to professional staff to review the admission
process and double check accuracy to mitigate medication errors.
Review of facility records revealed witness statement dated April 11, 2025, documenting Registered
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Actual harm
Residents Affected - Few
Nurse, Employee E4 entered orders for the resident, she did not enter the Apixaban due to having
concerns about the order. The physician's order indicated Resume 9/18/24. Employee E4 left the order to
be followed up with the nurse on duty, LPN Employee E5. Employee E5 did not follow up on the order.
Interview of Registered Nurse, Employee E4, on April 15, 2025, at 2:30 p.m., stated he/she was assisting
Licensed Practical Nurse (LPN) Employee E5 with admissions as there were four admissions during the
shift and only one nurse. Employee E4 stated there was a note on the resident's hospital discharge
medication list concerning the resident's Apixaban which indicated, Apixaban 5 mg oral 2 times daily,
resume 9/18/2024. Employee E4 stated he/she notified Employee E5 and informed E5 to ask about this.
Per Employee E4, Employee E5 failed to follow up therefore the resident's medication was not entered into
the system.
Interview conducted with Nursing Home Administrator (NHA), Director of Nursing (DON), and [NAME]
President of Operations (VPO) on April 15, 2025, at 2:00 p.m. when the above information was presented.
The Nursing Home Administrator, Director of Nursing and [NAME] President of Operations confirmed the
incident occurred, indicating that a plan of correction had already been put into place, and provided
evidence of the plan of correction. Per the NHA Employee E5 was on vacation from April 9, 2025, through
April 23, 2025, and was unavailable for interview.
Review of facility educational documents revealed a 24-Hour Chart Check Process in-service training sheet
dated April 13, 2025, containing nine nursing staff signatures.
Review of facility records revealed a Medication Reconciliation Process training inservice sign in sheets
dated April 14, 2025, documenting 17 nursing staff signatures and for April 15, 2025, containing 20 nursing
staff, of which six are PRN (as needed), were educated via telephone and required to sign the in-service
attendance sheet prior to starting their next shift.
Review of facility documentation revealed a Message Blast (text message sent to staff) dated April 14,
2025, indicating for all nursing staff to note admit nurse signs on the after-visit summary (AVS- utilized for
new admissions), medications reviewed with physician, note in PCC (Point Click Care- electronic medical
record) 2nd nurse reviews medications AVS (after visit summary) and signs ok (to confirm order). Any
unclear (questionable) orders need verified by physician as soon as possible, enter order on-hold until
clarified. You need to sign education in supervisor book next time you work, please verify receipt.
Review of facility records revealed a Medication Reconciliation Policy with in-services sign in sheets
documenting the staff was retrained on the medication reconciliation policy. The purpose of the policy was
to ensure medication safety by accurately accounting for the resident's medications, routes and dosages
upon admission or readmission to the facility.
Further review revealed a policy titled Administering Medications with in-service sign in sheets
documenting the staff was retrained on the administering medications policy. The purpose of the policy was
to ensure medications are administered in a safe, timely manner and as prescribed.
Interviews conducted on April 15, 2025, approximatley 1:00 p.m and 2:00 p.m., with Employee E4,
Employee E6, Employee E7, Employee E8, and Employee E9, confirmed education topics and knowledge
of medication protocols as well as training for Medication Reconciliation on April 14, 2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Review of audits conducted by the facility revealed newly admitted residents had medications verified and
AVS was signed by two nurses, with no discrepancies noted.
Level of Harm - Actual harm
Residents Affected - Few
The facility failed to administer medication as ordered due to a transcription error upon initial admission for
Resident R1 causing actual harm when Resident R1 was hospital for a Popliteal Artery Embolism. The
deficiency is past non compliance.
28 Pa Code 201.14(a) Responsibility of licensee
28 Pa Code 201.18(b)(1)(e)(1) Management
28 Pa Code 211.12(c)(d)(3) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 4 of 4