F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Note: The nursing home is
disputing this citation.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to
physician orders and the resident’s advance directives.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of guidelines for Cardiopulmonary Resuscitation (CPR), facility's policies, staff interviews and
residents' clinical and hospital records, it was determined the facility failed to ensure that code status was
documented on the residents clinical record delaying the decision to provide life sustaining measures such
as CPR for one of five residents reviewed (Resident CL1), creating a situation in which the residents were
placed in Immediate Jeopardy related to failure to perform life sustaining interventions.Findings include:
Review of the American Health Association (AHA) Guidelines for Cardiopulmonary Resuscitation and
Emergency Cardiovascular Care, published on [DATE], revealed the AHA recommends all potential
rescuers to initiate CPR unless a valid, Do Not Resuscitate (DNR) order was in place; if there were obvious
clinical signs of irreversible death present, including rigor mortis (stiffness of the limbs and body that
develops 2 to 4 hours after death and may take up to 12 hours to fully develop), dependent lividity
(reddish-blue discoloration of the skin resulting from the gravitational pooling of blood in the lower lying
parts of the body in the position of death), decapitation (separation of the head from the body), transection
(division by cutting across the body), or decomposition (decay); or if initiating CPR could cause injury or
peril to the rescuer. Review of facility's policy titled Emergency Procedure-Cardiopulmonary Resuscitation
and Basic Life Support, dated 2001, revealed If an individual (resident, visitor, or staff) is found
unresponsive and not breathing normally, a staff member who is certified in CPR for healthcare
provider/BLS (Basic Life Support) will administer CPR unless: it is known that a do not resuscitate (DNR)
order that specifically prohibits CPR and/or external defibrillation exist for that individual; or there is obvious
signs of irreversible death (e.g. Rigor mortis). If the resident's DNR status is unclear, CPR will be initiated
and continued until it is determined there is a DNR or a physician's order not to administer CPR. Review of
Resident CL1's emergency room hospital records dated [DATE], revealed Resident CL1 admitted for
diagnosis of Acute respiratory failure with hypoxia (critical condition where the lungs cannot adequately
transfer oxygen to the blood), and Atrial Fibrillation (A-fib is an irregular heartbeat). The same records
revealed Code Status: Full Code. Review of Resident CL1's Encounter notes by attending physician dated
[DATE], signed at 10:26 p.m., revealed Resident CL1 was admitted from the hospital with a diagnosis of
Acute respiratory failure with hypoxia. The same note revealed Code Status - Full code: Patient has elected
Full Code status, indicating they wish to receive all possible life-saving interventions, including CPR,
defibrillation (lifesaving medical procedure that uses a controlled electrical current to stop a life-threatening,
chaotic heart rhythm, allowing normal heart rhythm to restore), advanced airway management, and other
aggressive treatments. Review of Resident CL1's physician's order dated [DATE], revealed an order for
BIPAP (Bilevel Positive Airway Pressure - noninvasive device that helps people breathe by delivering
pressurized air through a mask at two distinct pressures: high for inhalation (IPAP)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
396144
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Note: The nursing home is
disputing this citation.
and low for exhalation (EPAP). Inspiratory pressure 14, Expiratory pressure 5 at bedtime. Review of
Resident CL1's nursing progress notes documented by licensed nurse Employee E4 dated February 12,
2026, at 5:10 a.m., revealed Resident noted at 0510 without signs of life. Evidence of irreversible signs of
death are pulseless, no viable vital signs, and skin cool, skin color pale and grayish, pupils dilated and
fixed, no chest rise or lung sound heard. Resident pronounced by this RN (registered Nurse), family
notified. Review of statements obtained from the staff by the Director of Nursing the night of the incident
revealed a statement by unlicensed Employee E5, I [employee's name] changed [Resident CL1] at 2:30
(a.m.) [they] rolled over for me and drank some water when I went back to change [them] at 4:45 (a.m.),
that's when I realized [they were] gone and I called the nurse. Interview conducted on February 17, 2026, at
6:30 a.m. with licensed nurse Employee E4, revealed Employee E4 reported being a new nurse and
employee in the facility. Employee E4 confirmed being the nurse of Resident CL1 on February 11-12, 2026,
on the 11-7 shift. Employee E4 revealed that Resident CL1 was first observed at 12 midnight sleeping with
BIPAP on, the resident was next observed at around 3:30 a.m., sleeping without a BIPAP mask but with a
nasal cannula (flexible tube with two prongs that deliver supplemental oxygen at a low flow rate). Employee
E4 reported, the resident had a habit of taking off the BIPAP mask at night. Employee E4 further revealed
that before 5:00 a.m., non-licensed nursing Employee E5 called them to check the resident. Employee E4
stated, [Resident] was lying supine, normal pale color, [resident] normally pale. I checked the pulse on the
wrist and neck using my two fingers, and I did not feel a pulse. I checked the code status, but it was not
listed on my sheet. Then, I saw the Nursing Supervisor, Employee E3, coming, so I called her and both of
us looked for the code status, which took approximately 10 minutes. Employee E4 revealed an aide was left
with Resident CL1 while checking for the resident's code status, but the code status was not on the
computer. Employee E4 asked Employee E3 (nursing supervisor) what to do, and Employee E3 responded
to go and get the vitals. Employee E4 reported Resident's blood pressure, pulse rate and respirations were
all 0, the temperature was 97.9 F (Fahrenheit) with the use of a thermometer machine on the forehead,
resident was still kinda warm, fingertips were just turning blue, arms were both movable because I was able
to put the blood pressure cuff. Employee E4 reported the above information was communicated with
Employee E3 and the response was the DON (Director of Nursing) had been called. Employee E4 stated, I
was never told to do CPR or call 911. Interview conducted with licensed nurse Employee E3 on February
17, 2026, at 7:10 a.m. revealed Employee E3 reported that on February 12, 2026, at around 5:00 a.m.,
Employee E4 flagged them down to come to the unit and check the resident. Employee E3 revealed
Resident CL1 was gray, cheek was cool, no breath sounds, no carotid pulse (located on either side of the
neck, in the soft groove between the windpipe and the large neck muscle), no radial pulse (located on the
thumb side of the inner wrist, is a primary site to measure the heart rate). Employee E3 further stated that
during the assessment I did not feel any warmth, eyes were closed, mouth was open, when I checked the
wrist, I was still able to roll the arm, there was mottling (discoloration caused by reduced blood flow to the
skin's surface) on the legs, they were off color but I'm not sure since I'm not familiar with the resident.
Employee E3 reported that upon checking the computer, the resident's code status was full code, as
indicated on the resident's preadmission report located under the miscellaneous section of the resident's
EMR- Electronic Medical Record) dated [DATE], the DON was called. When asked by the surveyor why
CPR was not initiated, Employee E3 responded, I do not do CPR to somebody that I assessed was already
dead, no viable signs of life. Review of Resident CL1's physician's orders revealed no order for a code
status. Interview was conducted with the DON on February 17, 2026, at 10:30 a.m. The Director of Nursing
(DON) revealed the residents' code status
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Note: The nursing home is
disputing this citation.
should be reflected on the EMR (electronic medical records) in PCC (Point Click Care- electronic
documentation program) below their name and on physician's orders. The DON was unable to provide an
answer as to why Resident CL1's code status was not reflected in both places. The DON reported getting a
call around 5:15-5:30 a.m., from Employee E3 reporting that Resident CL1 was unresponsive, was cold
and ashen (color), starting to mottle, with no vitals and was last seen by the aide at 2:30 a.m. The DON
reported asking for Resident CL1's code status, and Employee E3 responded, I don't know, I'm looking for
the advance directive (legal documents, primarily living will and durable power of attorney for healthcare
that outline your preferences for medical treatments if you become unable to communicate or make
decisions). The DON reported coming to the facility around 5:50 a.m. Resident CL1's pupils were fixed and
dilated. The resident was hard, ashen in color, with no vitals, the medical director was notified. The DON
revealed that Employee E3 pronounced the resident dead at 5:15 a.m. Review of Resident CL1's death
certificate dated February 12, 2026, revealed the following cause of death: Cardiac Arrest (abrupt, often
fatal cessation of heart function, causing immediate loss of consciousness, pulse, and breathing, requiring
instant CPR and defibrillation to survive), A-fib, and Respiratory Failure. Interview with Director of Nursing
(DON) on February 17, 2026, at 10:30 a.m., revealed the facility did not initiate CPR despite information
indicating the resident was a full code due to irreversible signs of death as mentioned in their interviews.
The assessments mentioned in the interviews were not signs of irreversible death as indicated by the AHA
guidelines and facility policy. On February 17, 2026, at 12:12 p.m., the Nursing Home Administrator (NHA)
and Director of Nursing were informed the health and safety of facility residents were in Immediate
Jeopardy due to licensed nurse staff failing to provide CPR in accordance with a resident's physician
encounter note and hospital documents indicating resident was a full code. The Immediate Jeopardy
template was presented to the NHA and DON at this time. The facility submitted an acceptable action plan
on February 17, 2026, at 2:47 p.m. that included the following actions: A full house audit of all residents was
completed to determine presence of code status and presence of a physician order; Monthly CPR drills
were reviewed; Licensed staff education in CPR policy and procedures including general guidelines with
focus on assessment of unresponsive residents, when to initiate CPR and identification of irreversible signs
of death; Licensed staff have been taught that code status will be in PCC on the code status banner;
Licensed staff have been educated in Emergency Code documentation form including the narrative of
details during the code; Licensed staff have been educated in the compliance with physician orders related
to the provision of CPR when indicated; Licensed staff orientation has been updated to include CPR and
procedures, Emergency Code Documentation and compliance with physician order; Audit of order listing
report and admission/readmission for presence of code status and corresponding order in PCC daily for
seven days, three times a week for two weeks, weekly for two weeks, biweekly for two weeks then monthly
for two month; Audit of effectiveness of licensed staff training will be conducted via questionnaires and on
the spot interviews daily for seven days, three times a week for two weeks, weekly for two weeks, biweekly
for two weeks then monthly for two months; and All ongoing compliance audits will be presented and
reviewed at the QAPI meeting monthly for the next 6 months. The Immediate Jeopardy was lifted on
February 18, 2026, at 11:32 a.m., when it was confirmed the facility provided licensed nursing staff with
education regarding providing CPR in accordance with residents' advanced directives, physician's orders
and facility's policy, location of code status, and completed a Code drill to ensure that licensed nurses were
prepared to respond to situations that required CPR. Any remaining staff were scheduled to receive the
education prior to the start of their next shift. 28 Pa. Code 201.14(a) Responsibility of licensee 28 Pa. Code
201.18(b)(1)(3)(e)(1)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Management 28 Pa. Code 201.18(e)(3) Management 28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing services
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical review and staff interview, it was determined that the facility failed to follow a physician's
recommendations for one of five residents reviewed (Resident CL2).Findings: A review of Resident CL2's
admission notes dated February 3, 2026, at 7:53 p.m., revealed the resident was admitted with a diagnosis
of COVID (Coronavirus disease- A contagious disease caused by the coronavirus SARS-CoV-2), shingles
(A painful, blistering skin eruption caused by the reactivation of the chickenpox virus). The resident had a
fall and required rehab. The same notes revealed the resident was incontinent of bowel and bladder. A
review of Resident CL2's Physical Medicine and Rehab notes dated February 5, 2026, at 9:18 p.m.,
revealed resident was admitted with altered mental status, COVID, Shingles, Encephalopathy (A reversible,
non-structural brain dysfunction caused by systemic metabolic issues such as organ failure or infection)
and BPH (Benign prostatic hyperplasia- A non-cancerous enlargement of the prostate gland caused by age
related hormones changes). Plan and assessment for BPH revealed as follows: recommend monitoring
urine output and PVRs (post-void residual- the amount of urine remaining in the bladder immediately after
urination). A review of Resident CL2's physician orders failed to reveal an order of urine output and PVR
monitoring. An interview with the Director of Nursing on February 17, 2026, at 1:00 p.m., revealed that
nursing was not aware of the physiatrist's (A medical doctor who specializes in helping people regain
function after surgery, a stroke, or an injury) recommendations; therefore, they were not communicated with
the primary physician. The DON confirmed that the physiatrist's recommendations for urine output
monitoring and PVR were not followed. The facility failed to ensure Resident CL2's Physician's
recommendations for urine and PVR monitoring were followed. 28 Pa. Code 211.12(d)(1)(3)(5) Nursing
services 28 Pa Code 211.5(f) Clinical Records
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
Provide timely, quality laboratory services/tests to meet the needs of residents.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical records review and staff interview, it was determined that the facility failed to follow a
blood work order in a timely manner for one of five residents reviewed (Resident CL2)Findings include: A
review of Resident CL2's Nurse Practitioner's (NP) notes dated February 4, 2026, at 9:36 a.m., revealed a
resident with a diagnosis of Metabolic Encephalopathy (A reversible, non-structural brain dysfunction
caused by systemic metabolic issues such as organ failure or infection), and behavioral disturbances. A
review of Resident CL2's physician order dated February 4, 2026, revealed an order for CBC (Complete
blood count- A blood test that measures amounts and sizes of your red blood cells, hemoglobin, white
blood cells and platelets) and CMP ( Comprehensive Metabolic Panel- A routine blood test measuring 14
different substances to evaluate kidney/liver function, blood sugar, and electrolyte imbalance) on February
5, 2026. A review of Resident CL2's February 2026 Treatment Administration Record (TAR) revealed that
the order for CBC and CMP was done on February 4, 2026. A review of Resident CL2's Laboratory Results
revealed that Resident CL2's CBC and CMP ordered for February 5, 2026, were not done until February
11, 2026. February 11, 2026, blood works revealed the following: WBC (white blood cell) was 16.8 (normal
range 3.5-11), Creatinine was 2.86 (normal range 0.60 -1.5), and BUN (blood urea nitrogen) was 79
(normal range 8-23). A review of Resident CL2's physician's order dated February 11, 2026, revealed an
order for Sodium Chloride 0.45%. Use 2 liters intravenously (administer through a vein) one time only for
hydration for 1 day at 80ml/hr. x 2 liters. An interview with the Director of Nursing was conducted on
February 17, 2026, at 1:00 p.m. The DON reported that the blood work order for February 5, 2026, was not
put into the laboratory system and therefore was not done. The missed blood work was not identified until
February 10, 2026, during an audit. The DON confirmed that the laboratory ordered for February 5, 2026,
was not followed timely manner. The facility failed to ensure Resident CL2's orders for CBC and CMP were
timely followed. 28 Pa. Code 211.12(d)(1)(3)(5) Nursing services 28 Pa Code 211.5(f) Clinical Records
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Exton Post Acute
501 Thomas Jones Way
Exton, PA 19341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on a review of their job descriptions it was determined that the Nursing Home Administrator (NHA)
and the Director of Nursing (DON) did not effectively manage the facility to ensure that Cardiopulmonary
Resuscitation was provided in accordance with the facility policy and procedures to residents that are a full
code. Findings include: Review of the job description for the NHA revealed the administrative authority,
responsibility and accountability of directing the activities and programs in the center. Review of the job
description for the DON revealed planning, develop, organize, evaluate, and direct the nursing service
department, as well as its programs and activities, in accordance with current rules, regulations, and
guidelines that govern the nursing care facilities. The findings in this report identified that the facility failed to
ensure that CPR was provided in accordance with the facility policy and procedures as a resident was a
FULL CODE. The NHA and DON failed to fulfill their essential job duties that the federal and state
guidelines and regulations were followed. Refer to F678 28 Pa. Code 201.14(a) Responsibility of licensee
28 Pa. Code 201.18(b)(1) Management 28 Pa. Code 201.18(b)(3) Management 28 Pa. Code 201.18(e)(1)
Management 28 Pa. Code 207.2(a) Administrator's Responsibility 28 Pa. Code 211.12(d)(1)(5) Nursing
Services 28 Pa. Code 211.12(d)(2)(3) Nursing Services
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396144
If continuation sheet
Page 7 of 7