Public Record
West Hills Health and Rehab
From CMS
Facility profile
- CMS overall rating
- 3 / 5
- Certified beds
- 194
- Avg. residents per day
- 112.1
*CMS Five-Star
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*CMS
Inspection record
On record from CMS
- Health citations
- 10
- Fire safety findings
- 7
- Inspections on file
- 6
- Last inspection
- 2024-11-15
*CMS
*CMS
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*CMS
Citations
10 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0645Generalpotential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0689Seriousactual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0656Seriousactual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspectionFire Safety3 deficiencies
- View inspection reportInspection5 deficiencies
- View inspection reportInspectionFire Safety2 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspectionFire Safety2 deficiencies
- View inspection reportInspection4 deficiencies
FAQ
Questions and answers
- What is West Hills Health and Rehab?
- West Hills Health and Rehab is a Medicare- and Medicaid-certified nursing home in Knoxville, TN, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 445501.
- What is the CMS rating for West Hills Health and Rehab?
- West Hills Health and Rehab has a CMS overall rating of 3 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does West Hills Health and Rehab have?
- West Hills Health and Rehab is certified for 194 beds. It serves an average of 112.1 residents per day.
- How many citations does West Hills Health and Rehab have?
- West Hills Health and Rehab has 10 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was West Hills Health and Rehab last inspected?
- West Hills Health and Rehab was last inspected on November 15, 2024. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
/nursing-home/445501-west-hills-health-and-rehab