F 0770
Provide timely, quality laboratory services/tests to meet the needs of residents.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide or obtain laboratory services to meet the needs of
residents for 1 of 5 residents (Resident #1) reviewed for laboratory services.
Residents Affected - Few
The facility did not obtain UA labs as ordered by the physician for Resident #1.
This failure could place residents at risk of not receiving treatment and services to meet their needs.
Findings included:
Record review of Resident #1's face sheet, printed on [DATE], reflected he was a [AGE] year-old male who
originally admitted to facility on [DATE], readmitted to facility on [DATE] and expired in the facility on [DATE]
with diagnoses which included Type 2 diabetes mellitus diabetic neuropathy (A chronic condition that
affects the way the body processes blood sugar (glucose);With type 2 diabetes, the body either doesn't
produce enough insulin, or it resists insulin) Diabetic neuropathy, which affects people with diabetes,
causes pain or numbness in the hands, feet or limbs because the nerves are damaged.); Peripheral
vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs);
Lack of coordination (a neurological sign that causes a lack of voluntary muscle coordination. It can affect
any part of the body, but people often have difficulty with balance and walking, speaking, swallowing,
writing, and eating.); and Muscle weakness (occurs when your muscles don't contract properly, making
them weaker than usual.)
Record review of Resident #1's quarterly MDS date [DATE] reflected he had a BIMS of 13 and was
cognitively intact. Resident #1 was able to make himself understood and had no issues understanding
others. Also, revealed Resident #1 required moderate to substantial assistance with most ADLs.
Record review of Resident #1's progress notes reflected the following:
-On [DATE] at 11:56pm - Urine amber color [Physician] called at that time n.o lab order Urinalysis collected
and ready to be picked up. Completed by: LVN B.
-On [DATE] at 2:32am - n.o lab waiting to be collected at this time. Completed by: LVN B.
Record review Resident #1's physician order dated [DATE] indicated LVN B created the order on [DATE] for
UA with C/S. Directions: one time only to rule out UTI.
Record review of Resident #1's electronic health records from [DATE] to [DATE] indicated there was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455429
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455429
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Rose Trail
930 S Baxter
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
no documentation of the UA results.
Level of Harm - Minimal harm
or potential for actual harm
During an attempted telephone interview on [DATE] at 2:35 p.m., LVN B was called but an unknown female
answered, and denied knowing LVN B and ended the phone call.
Residents Affected - Few
During an interview on [DATE] at 6:38 pm at 7:18 p.m., with LVN C who said she reviewed Resident #1's
electronic chart and said LVN B ordered Resident #1 UA lab but did not see documentation of the UA
results in Resident #1's chart. LVN C said she was not working on [DATE] and did not know if Resident #1's
UA was picked up by the lab company who they were using at the time. LVN C said during the period of
Resident #1's UA lab they were in the process of using a new lab company so it was possible something
could have got missed. LVN C contacted the previous lab company who the facility used at the time
Resident #1's UA lab was ordered, and the previous lab company told LVN C they did not have any
information or UA labs regarding Resident #1 for the [DATE] period and was not aware of what she was
talking about. LVN C said it was possible Resident #1's UA was never picked up by the previous lab
company.
During an interview on [DATE] at 7:30 p.m., VP of Clinical Operations said the previous DON no longer
worked at the facility and said she had been working as the Interim DON until facility can find a new DON.
The VP of Clinical Operations said reviewed Resident #1's electronic chart and said she did see an UA
order for Resident #1, but she did not see the UA lab results on the chart. She said ultimately it was the
DON's responsibility to ensure all labs were being done. The VP of Clinical operations said the following
morning during morning meetings was when DON should have followed up and verified Resident #1's UA
labs were done, said she was not sure if the previous DON did that. She said LVN C just informed her the
previous lab company told her on the phone they did not have UA labs for Resident #1 and for [DATE]
period. VP of Clinical Records explained the previous lab company who they were using at the time of the
incident used a binder they kept at the nurse stations with Labs to pick up. VP of Clinical Operations said
she tried looking for the previous Lab's company binder and she said she could not locate it and could not
confirm if Resident #1's UA labs had been done.
Record review of facility's laboratory services and reporting policy dated 07/2022 revealed the following:
The facility must provide or obtain laboratory services when ordered by a physician, physician assistant,
nurse practitioner, or clinical nurse specialist in accordance with state law.
Policy Explanation and Compliance Guidelines:
1. The facility must provide or obtain laboratory services to meet the needs of its residents.
2. The facility is responsible for the timeliness of the services.
3. Should the facility provide its own laboratory services, the services must meet the applicable requirement
for laboratories.
6. All laboratory reports will be dated and contain the name and address of the testing laboratory and will
be filed in the resident's clinical record.
7. Promptly notify the ordering physician, physician assistant, nurse practitioner, or clinical nurse specialist
of laboratory results that fall outside the clinical reference range.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455429
If continuation sheet
Page 2 of 2