F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to maintain medical records in accordance with
accepted professional standards and practices for 1 (Resident #1) of 6 residents reviewed for medical
records. The facility failed to document wound care had been completed on 6 days of the previous 90 days
that were reviewed. This failure could place all residents at risk of not receiving appropriate care through
inadequate documentation possibly resulting in deterioration in condition, exacerbation of disease process,
and increased risk of harm or injury.Findings include: Record review of Resident #1's clinical record
revealed a [AGE] year-old-female admitted to the facility originally on 07/23/24 and readmitted on [DATE].
Resident #1's current diagnoses include peripheral vascular disease (a circulatory condition in which
narrowed blood vessels recue blood flow to the limbs), atherosclerosis of native arteries of extremities
(bilateral legs) (a medical condition where plaque builds up in the arteries that supply blood to the limbs),
other injury of unspecified body region (graft site from left thigh). Record review of Resident #1's last MDS
revealed an annual assessment completed on 07/11/25 with a BIMS of 12 indicating she was moderately
cognitively impaired, she had a functional status of being dependent on staff for most of her activities of
daily living, and she had 2 venous and arterial ulcers present. Record review of the care plan with
admission date of 09/16/24 for Resident #1 revealed the following: Focus:I have Peripheral Vascular
DiseaseFocus: Venous/Stasis Ulcer r/t PVD to LLEFocus: Venous/Stasis Ulcer r/t PVD to RLE-Further
review revealed there were no interventions related to completion of wound care noted. Record review of
Resident #1's physician orders printed 07/15/25 revealed the following orders:- Lt Calf- Cleanse with wound
cleanser. Dry. Apply Mupirocin2%, Adaptec, ABD, and cover with ABD. wrap with Kerlix. wrap with Ace
bandage. secure with Tetra-Net size 6 very day shift for wound .-Revision Date: 04/23/2025 - Lt Upper
Thigh-Cleanse with wound cleanser. Dry. Apply Mupirocin 2%, Adaptec, ABD, and cover with ABD. wrap
with Kerlix. secure with tape. every day shift for wound . -Revision Date: 04/23/2025 - Rt Calf- Cleanse with
wound cleanser. Dry. Apply Mupirocin2%, Adaptec, ABD, and cover with ABD. wrap with Kerlix. wrap with
Ace bandage. secure with Tetra-Net size 6 every day shift for wound . -Revision Date: 04/23/2025 Record
review of Resident #1's WAR's from 04/17/2025 through 07/15/2025 (last 90 days) revealed the following:
Left calf wound with a revised order for daily wound care started on 04/23/25. Noted no documentation of
wound care completed for 04/27.25, 05/02/25, 05/07/25, 05/31/25, 07/04/25, and 07/13/25. Left upper thigh
wound with a revised order for daily wound care started on 04/23/25. Noted no documentation of wound
care completed for 04/27.25, 05/02/25, 05/07/25, 05/31/25, 07/04/25, and 07/13/25. Right calf wound with a
revised order for daily wound care started on 04/23/25. Noted no documentation of wound care completed
for 04/27.25, 05/02/25, 05/07/25, 05/31/25, 07/04/25, and 07/13/25. During an observation and interview on
07/15/2025 at 09:03 AM Resident #1 was in her room in her bed. Resident #1 was dressed well and
appeared in good
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455480
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455480
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Convalescent Center
1009 Clyde St
Amarillo, TX 79106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
condition. Resident #1 reported that she had an issue with LVN C but that she had not received any care
from LVN C in quite a while. All other staff have been very good at what they have done. Resident #1
reported that all wounds were doing better to include the graft site on her left upper thigh and both lower leg
PVI/venous status ulcer wounds. During an interview on 07/15/2025 at 03:05 PM the DON reviewed
Resident #1's WAR record and reported that the dates of 4/27/25, 5/2/25, 5/7/25, 5/31/25, 7/4/25, and
7/13/25 were not documented on the WAR that the wound care had been completed for Resident #1's right
calf, left calf, and left upper thigh. The DON reported that she knew the wound care had been done
because Resident #1 would always tell her if any of her wound care was missed, and Resident #1 did not
report any of those dates. During an interview on 07/15/2025 at 03:56 PM the DON reported that she had
talked with LVN B, and he reported that he had completed the wound care for Resident #1 on 04/27/25 and
reported that he just did not document it. ADON A completed the wound care on 05/02/25 and ADON A
reported that Resident #1's wound care was done but she forgot to document it in the resident records. On
05/07/25 Dr [NAME] was in the facility, performed the wound care, and whoever the staff that was with Dr. E
did not document the wound care in Resident #1's records and she (the DON) was not able to determine
who that was that day. On 05/31/25 Resident #1 refused wound care for LVN C, but LVN C did not
document the refusal and LVN C was currently out of town on vacation and unavailable for contact. On
7/04/25 LVN D completed Resident #1's wound care and reported that she (LVN D) forgot to document that
she completed the wound care in Resident #1's chart. On 07/13/25 she (the DON) covered the hall
Resident #1 was on, and she could not remember what was done that day but she did know she (the DON)
did not document that the wound care was completed since she did not mark the WAR. The DON again
stated if the wound care had not been completed Resident #1 would have told her about it. During an
interview on 07/15/2025 at 04:08 PM ADON A reported that she missed documenting the wound care that
she had performed on Resident #1 on 05/02/25 and stated, I just missed it. I had to many things going on
that day. ADON A reported that she did not feel this was an issue and would not affect the residents care
since Resident #1 had received her wound care. During an interview on 07/15/2025 at 04:11 PM LVN B
reported that he did Resident #1's wound care on 04/27/25 but that he did not document that he had
completed the wound care in Resident #1's chart. LVN B stated that if you do not document the care was
provided then that don't count. He reported that a resident can be affected if their care was not
documented. During an interview on 07/15/2025 at 05:00 PM LVN D stated, I thought I did it, I might have
missed the documentation, but the care was done. On 07/04/25 for Resident #1. LVN D reported that if the
documentation was not completed then nobody knows that it was completed and the wound could get
worse if it really wasn't done, but I did mine that day. During an interview on 07/15/2025 at 04:57 PM the
DON reported that she could not find a facility policy on the accuracy of documentation. The DON stated,
so I guess we do not have one.
Event ID:
Facility ID:
455480
If continuation sheet
Page 2 of 2