F 0850
Hire a qualified full-time social worker in a facility with more than 120 beds.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview, the facility, with a capacity of more than 120 beds or less, failed to
employ a qualified social worker for the facility reviewed for administration in that:
Residents Affected - Some
The facility did not have a qualified social worker since 11/6/2023.
This failure could affect any residents in need of social services and place them at risk of psycho-social
decline and poor-quality of life.
Findings included:
Record review of the Facility Summary Report from Tulip dated 3/20/2024 revealed the facility had a
maximum capacity of 120.
Record review of facility's personnel file accessed on date 3/20/2024 , completed by HR indicated there
was not full time Social Worker on staff.
In an interview with the HR director, on 03/20/2024 at 10:30 AM, she said, the Social Worker's last day at
the facility was 11/6/2023 and there was a prn Social Worker and there has been an attempt to hire a new
Social Worker waiting to see if she would accept the facilities offer.
During an interview with Resident #1 on 3/20/2024 11:00 AM, she stated she requested to be transferred to
a different facility . she stated she has not been able to speak to any Social Worker. she had talked to the
Ombudsman, Nurses, DON and Administrator. she said that she was told they are working on it.
In an interview with the DON, on 03/20/2024 at 12:00PM, she said the Social Worker's last day at the
facility was at the beginning of November 2023, and there was a prn Social Worker , who only worked a
couple of hours in the evening when she could, due to her full-time employment elsewhere. She said she
has attempted to do what she could in the Social Worker's absence, but she was not a licensed Social
Worker.
In an interview with the facility's Ombudsman on 03/20/2023 at 4:00PM, she said there have been several
residents with the request to transfer out of this facility, but without the full time Social Worker, it had been
an impossible or a slow process of transfer placement.
In an interview with the Regional Director of Operations on 3/21/2024, at 1:30 PM, she said the last Social
Worker's last day at the facility was at the beginning of November 2023. She stated the Social Worker had
quit for another job and there was no current full time Social Worker. She said the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455485
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0850
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
facility is currently using DON and Administrator to meet the needs of Social Worker along with a prn Social
Worker and even herself.
In an interview with Administrator on 3/21/2023 at 2:00 pm, he said they do not have a full time Social
Worker. He insisted because their census was 88 he doesn't have to have a fulltime Social Worker, he said
they do have a prn social worker that will come in a couple hours a day in the evening, facility currently
seeking a full time Social Worker since 11/6/2023.
Record review of facility's policy Social Services dated 2024 revealed the following:
Policy:
The facility, regardless of size, will provide medically related social services to each resident, to attain or
maintain the resident's highest practicable physical, mental, and psychosocial well-being.
A facility with more than 120 beds will employ a qualified social worker on a full-time basis
A facility, regardless of size, will provide medically related social services to each resident, to attain or
maintain the residents highest practicable physical, mental, and psychosocial well-being
Making referrals and obtaining needed services from outside the facility
Assisting residents with financial and legal matters
Transitions of care services
The facility should provide social services or obtain services from outside entities during situation where
there is a lack of an effective family or community support system or legal representative.
Record review of Glassdoor (website the facility used to advertise for Social Worker) (Glassdoor is the
worldwide leader on insights about jobs and companies, this facility has instructed) dated 3/20/2024 was
accessed and posted.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 2 of 2