F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to provide maintenance and housekeeping
services for 2 (Resident #13 and #54) of 10 resident rooms observed for safe, homelike and sanitary
environment.
The facility failed to ensure missing and damaged laminate flooring panels were replaced in Resident #13's
room (216-B).
The facility failed to ensure missing baseboards were replaced in Resident #54's bedroom (#207-B) and
bathroom; repair the vanity drawer in the bathroom; clean the toilet and remove trash from the floor of
bathroom.
These failures could place residents at risk for psychosocial harm and a diminished quality of life and an
unsanitary environment.
Findings included:
1.A record review of a face sheet dated 12/11/2024 indicated Resident #13 was a [AGE] year-old male who
admitted to the facility on [DATE]. He had diagnoses which included dementia (a group of social and
thinking symptoms that interferes with daily functioning), mood disorder (a serious mental illness that
primarily affects a person's emotional status) , major depressive disorder (a mental health disorder
characterized by persistently depressed mood or loss of interest in activities, causing significant impairment
of daily life), and history of falling.
A record review of a MDS dated [DATE] indicated Resident #13 had a BIMS score of 9 indicating his
cognition to be moderately impaired and required assistance with most ADLs.
During an observation on 12/09/2024 at 10:32 AM, Resident #13 was noted to not be in his room. Three (3)
approximately 3-3.5 feet long laminate flooring panels were noted be missing from the flooring in the area
extending from outside the head of the bed and continuing under the bed. Two (2) more laminate flooring
panels underneath the foot of the bed and extending outward into the room were noted to be loose,
buckled, and almost completely unattached from the floor beneath them. Another panel of laminate flooring
was noted in the same area at the foot of the bed to have a tear in it with the torn area slightly raised and
not attached to the floor.
A review of the undated Maintenance Work Log Book at the nurses' desk indicated there were no records
of needed repairs in the book. The book contained only blank Maintenance Request Forms.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
455485
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 12/09/2024 at 11:01 AM, CNA B said she did not know exactly how long the floor
strips at the head and foot of Resident #13's bed had been missing or damaged. She said the staff were
supposed to tell the Maintenance Supervisor if something needed to be fixed. She said she had not told
anyone about the missing and damaged flooring panels. She said she forgot.
During an observation and interview on 12/09/2024 at 11:20 AM in Resident #13's room, the Maintenance
Supervisor said the unattached and damaged flooring panels at the foot of the bed were new. He said the
staff didn't take time to unlock the bed's wheels and drag the bed over which caused the flooring panels to
be pulled away from the floor and damaged. He said he was not made aware of the floor panels at the foot
of the bed. The Maintenance Supervisor said the flooring panels at the head of the bed had been missing a
while. He said staff were supposed to fill out a Maintenance Request Form and place it in the Maintenance
Work Log Book when they saw needed repairs but they didn't. He collected the torn and unattached
flooring panels from the floor and said he would see if he had some matching panels and replace them. He
said he was going to in-service the staff on communicating repair needs.
During an interview on 12/09/2024 at 01:25 PM, Resident #13 said he did not know how long the floor
panels had been missing or damaged. He said his room would look better if they were replaced.
During an interview with the Administrator on 12/11/2024 at 02:15 PM, he said he was new to the facility
and was not aware of the missing and damaged flooring panels in Resident #13's room and would follow up
with maintenance.
During an interview on 12/11/2024 at 04:00 PM, the Maintenance Supervisor said he did not have any
flooring panels, had ordered some, and would replace them when they came in.
A record review of a face sheet dated 12/11/2024, indicated Resident #54 was a 41year-old female who
admitted to the facility on [DATE]. She had diagnoses which included paranoid schizophrenia (a chronic
condition that cause people to lose touch with reality), mood disorder (a serious mental illness that affects a
person's emotional state), major depressive disorder (a mood disorder that causes a persistent feeling of
sadness and loss of interest), and personal history of traumatic brain injury (brain dysfunction caused by an
outside force, usually a violent blow to the head).
During an observation of Resident #54's bedroom and bathroom, on 12/09/24 at 11:27AM, a section of the
baseboard in the bedroom and two sections of baseboard in the bathroom were missing. The toilet was
dirty with brown water stain rings around the bowl of the toilet, brown particles that appeared to be fecal
matter was around the inside of the bowl of the toilet and yellow water was in the bowl of the toilet. A
separate square piece of sheetrock was in a corner, behind the toilet. Behind the sheetrock was a pile of
trash. The middle drawer to vanity was broken. The drawer front was separated from the drawer box,
making it inoperable.
During an observation of Resident #54's bedroom and bathroom, on 12/09/24 at 12:59PM, a section of the
baseboard in the bedroom and two sections of baseboard in the bathroom were missing. The toilet was
dirty with brown water stain rings around the bowl of the toilet, brown particles that appeared to be fecal
matter was around the inside of the bowl of the toilet and yellow water was in the bowl of the toilet. A
separate square piece of sheetrock was in a corner, behind the toilet. A pile of trash was behind the
separate square piece of sheetrock. Behind the sheetrock was a pile of trash. The middle drawer to vanity
was broken. The drawer front was separated from the drawer box, making it inoperable.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation of Resident #54's bedroom and bathroom, on 12/10/24 at 8:11AM, a section of the
baseboard in the bedroom and two sections of baseboard in the bathroom were missing. The toilet was
dirty with brown water stain rings around the bowl of the toilet, brown particles that appeared to be fecal
matter was around the bowl of the toilet and yellow water was standing in the bowl of the toilet. A separate
square piece of sheetrock was in a corner, behind the toilet. Behind the sheetrock was a pile of trash. The
middle drawer to vanity was broken. The drawer front was separated from the drawer box, making it
inoperable.
During an interview and record review on 12/10/24 at 9:05AM, the Director of Maintenance said he was not
aware of the missing baseboards, in Resident #54's bedroom or bathroom. He said he was not aware that
the vanity drawer was broken and inoperable. He said the sheetrock must have been left in the bathroom,
from a previous repair to the sheetrock wall behind the toilet. The pile of trash was revealed when he
removed the piece of sheetrock. He said he has asked the staff to use the maintenance logbook to make
him aware of repairs that need to be done, but they will not do it. Record review of the maintenance logbook
for the December 2024, revealed no documented maintenance request.
During an interview, on 12/10/24 at 11:30AM, the Housekeeping Supervisor said she was not aware of the
missing baseboards in Resident #54's bedroom or bathroom. She said she was not aware of the broken
drawer of the vanity in the bathroom. She said when the housekeeping staff see something that needs
repair, they should write down a maintenance request in the maintenance logbook, for the Maintenance
Director. She said she was not sure why these things were not written in the maintenance logbook.
A record review of the facility's policy dated 07/2022 and titled Work Order Request indicated the following:
Policy:
It is the policy of this company that all maintenance support requests must be made in writing and
submitted into the Maintenance Work Log Book.
Policy Explanation and Compliance Guidelines
1.Write your maintenance request and fill out all fields necessary in the Maintenance Work Log book so
that the request is easily understood and able to be prioritized.
4. Maintenance will review work log book throughout the day for new work orders.
5. When orders are completed, maintenance personnel will complete the assignment on the work log in the
maintenance book.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews and record reviews, the facility failed to develop and implement a comprehensive
person-centered care plan for each resident that included measurable objectives and time frames to meet a
resident's medical, nursing, and mental and psychosocial needs for 1 of 4 residents (Resident #72)
reviewed for care plans.
The facility failed to ensure Resident #72's comprehensive care plan reflected her positive PASRR
Evaluation and the recommended services.
The facility failed to ensure Resident #72's comprehensive care plan addressed her smoking status.
These failures could place residents at risk for not receiving needed care and services, including care and
services to prevent injury.
The findings included:
A record review of a face sheet dated 12/11/2024 indicated Resident #72 was a [AGE] year-old female who
initially admitted to the facility on [DATE] and re-admitted on [DATE] after a hospital stay. She had
diagnoses which included chronic obstructive pulmonary disease (a group of lung diseases that block
airflow and make it difficult to breathe), chronic respiratory failure (a long-term condition that occurs when
the lungs cannot exchange oxygen and carbon dioxide properly), mood disorder, anxiety (intense,
excessive, and permanent worry and fear about everyday situations), and depression (a serious mental
health condition that can impact how a person feels, thinks, and acts).
A record review of the admission MDS dated [DATE] reflected Resident #72 had a BIMS score of 15
indicating her cognition was intact and was independently ambulatory, continent of bowel and bladder, and
able to voice concerns and needs. The MDS reflected Resident #72 was determined as positive for mental
illness according to the PASRR Evaluation process.
During observations of the designated smoking area on 12/09/2024 at 11:00 AM and on 12/10/2024 at
01:00 PM and 03:00 PM, Resident #72 was noted sitting in a chair in the area and smoking a cigarette. She
was observed to hold the cigarettes safely and use the ashtray appropriately. Facility staff were noted
present in the area and controlled the dispensing of cigarettes and use of lighters.
A record review of the admission assessment dated [DATE] indicated Resident #72 smoked cigarettes.
A record review of a PCSP Form dated 08/30/2024 indicated Resident #72 was receiving specialized
mental illness services which included Routine Case Management and Individual Skills Training.
A record review of Resident #72's undated comprehensive care plan did not include any indication of
Resident #72's positive PASRR status nor the specialized services to address the needs identified during
the PASRR Evaluation. The care plan did not address Resident #72's smoking status nor did it identify any
safety actions to prevent injury.
During an interview on 12/09/2024 at 11:25 AM, RN A said she had worked at the facility about 3
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
years. She said Resident #72 was a smoker when she admitted to the facility. She said residents who
smoked were assessed for smoking safety upon admission and their care plans would reflect their smoking
status with interventions to prevent injury. RN A said the care plan would tell staff how much supervision
was needed and if any special devices such as a smoking apron was required. RN A said if the care plan
did not address smoking, the staff would not know if the resident required a smoking apron or how much
supervision was needed.
During an interview on 12/10/2024 at 10:15 AM, the Regional DCO said residents who smoked were
assessed for safe smoking on admission and their care plans should reflect their smoking status. She said
Resident #72 had not been assessed for safe smoking and her care plan did not address her smoking
status. She said she did not know why Resident #72 had not been assessed nor why her care plan did not
address it. The DCO said Resident #72 would be assessed immediately.
During an interview on 12/10/2024 at 10:20 AM, the MDS Coordinator said she had been at the facility
about a week. She said Resident #72's comprehensive care plan should have addressed smoking and
PASRR related services to be provided.
A record review of the facility's policy dated 06/2023 and titled Resident Smoking indicated the following:
Policy:
It is the policy of this facility to provide a safe and healthy environment for residents, visitors, and
employees, including safety as related to smoking.
Policy Explanation and Compliance Guidelines:
9. All safe smoking measures will be documented on each resident's care plan, and communicated to all
staff, visitors, and volunteers who will be responsible for supervising while smoking. Supervision will be
provided as indicated on each resident's care plan.
A record review of the facility's policy dated 07/2022 and titled Comprehensive Care Plans indicated the
following:
1. The care planning process will include an assessment of the resident's strengths and needs, and will
incorporate the resident's personal and cultural preferences in developing goals of care.
3. The comprehensive care plan will describe, at a minimum, the following:
a. The services that are to be furnished to attain or maintain the resident's highest practicable physical,
mental, and psychosocial well-being.
c. Any specialized services or special rehabilitation services the nursing facility will provide as a result of
PASRR recommendations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure each resident was provided adequate
supervision and preventative measure to prevent injuries for 1 of 4 residents (Resident #72) reviewed for
accident hazards.
The facility failed to follow the facility's policy to assess Resident #72 for safety when smoking.
This failure could place residents at risk for accidents and injuries due to failure to evaluate for risk.
Findings included:
A record review of a face sheet dated 12/11/2024 indicated Resident #72 was a [AGE] year-old female who
initially admitted to the facility on [DATE] and re-admitted on [DATE] after a hospital stay. She had
diagnoses which included chronic obstructive pulmonary disease, chronic respiratory failure, mood
disorder, anxiety, and depression.
A record review of the admission MDS dated [DATE] reflected Resident #72 had a BIMS score of 15
indicating her cognition was intact. She was noted as independently ambulatory and able to voice concerns
and needs.
A record review of the admission assessment dated [DATE] indicated Resident #72 smoked cigarettes.
A record review of physician orders dated 12/11/2024 indicated Resident #72 did not have any orders
related to smoking.
A record review of Resident #72's undated comprehensive care plan did not address Resident #72's
smoking status nor did it identify any safety needs to prevent injury.
A record review of Resident #72's medical records did not reflect Resident #72 had been assessed for safe
smoking.
During observations of the designated smoking area on 12/09/2024 at 11:00 AM and on 12/10/2024 at
01:00 PM and 03:00 PM, Resident #72 was noted sitting in a chair and smoking a cigarette. She was
observed to hold the cigarettes safely and use the ashtray appropriately. Facility staff were noted present in
the area and controlled the dispensing of cigarettes and use of lighters.
During an interview on 12/09/2024 at 11:20 AM, Resident #72 said she had smoked a long time and had
never burned herself. She said she was going inside and could not talk anymore.
During an interview on 12/09/2024 at 11:25 AM, RN A said she had worked at the facility about 3 years.
She said Resident #72 was a smoker when she admitted to the facility. She said residents who smoked
were assessed for smoking safety upon admission and their care plans would reflect their smoking status
with interventions to prevent injury. RN A said the care plan would tell staff how much supervision was
needed and if any special devices such as a smoking apron was required. RN A said if a resident who
smoked was not assessed for safe smoking, the staff would not know if the resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
required a smoking apron or how much supervision was needed. She said failing to assess a smoker for
safe smoking could place residents at risk for burns.
During an interview on 12/11/12 at 10:50 AM, CNA-E said the nurse would tell whoever came to get the
smoking supplies if a resident needed special supervision or a smoking apron.
Residents Affected - Few
During an interview on 12/11/2024 at 02:15 PM, DS-C said residents who needed anything, like a smoking
apron, brought it with them when they were brought out to smoke. She said if a resident was brought out to
smoke who needed a smoking apron but did not have it with them, she had no way of knowing they needed
it.
During an interview with HKS-D at 03:00 PM, she said the aides made sure residents who needed a
smoking apron had it with them when they brought them out to smoke.
During an interview on 12/10/2024 at 10:15 AM, the Regional DCO said residents who smoked were
assessed for safe smoking on admission and their care plans should reflect their smoking status. She said
Resident #72 had not been assessed for safe smoking and her care plan did not address her smoking
status. She said she did not know why Resident #72 had not been assessed nor why her care plan did not
address it. The DCO said Resident #72 would be assessed and her care plan would be updated
immediately.
A record review of the facility's policy dated 06/2023 and titled Resident Smoking indicated the following:
Policy:
It is the policy of this facility to provide a safe and healthy environment for residents, visitors, and
employees, including safety as related to smoking.
Policy Explanation and Compliance Guidelines:
5. All residents will be asked about tobacco use during the admission process, and during each quarterly or
comprehensive assessment process.
6. Residents who smoke will be further assessed, using the Resident Safe Smoking Assessment .
9. All safe smoking measures will be documented on each resident's care plan, and communicated to all
staff, visitors, and volunteers who will be responsible for supervising while smoking. Supervision will be
provided as indicated on each resident's care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review the facility failed to ensure, in accordance with State
and Federal laws, all drugs and biologicals were stored in locked compartments and permitted only
authorized personnel to have access to 1 of 3 rooms (DON's office) used for storage of drugs and
biologicals.
The facility failed to ensure the DON's office door and the metal filing cabinet where discontinued narcotics
were stored, was at all times secured under double lock, and unable to be accessed by unauthorized
personnel.
This failure could place residents at risk for misuse of medication and overdose, drug diversions, and
adverse reactions to medications.
Findings included:
During observation and interview on 12/10/2024 at 11:20 AM, the DON's office door was noted to be
unlocked and slightly ajar. The DON, and the ADON joint office were easily push open, upon entering the
office it was noted no one was inside. Observed, and noted behind the DON desk in the corner, the metal
filing cabinet where discontinued narcotics were stored, the locked device hanging on the metal cabinet
were unlocked. A second surveyor coming down the hallway, was asked to come inside the office before
opening the drawer to the metal cabinet where the discontinued narcotics were stored. 11:30 AM, the DON,
and the ADON entered the office and was informed the office door was left open slightly ajar, and the
discontinued narcotics drugs were not secured and were available to anyone who walked into the DON's
office. The DON said, the medications were to be processed for destruction, she was called to the front
desk, and she did not know why she left the secured cabinet unlocked. The DON did not offer a rationale for
not securing the drugs. The ADON did not offer any additional comments.
During an interview on 12/10/2024 at 4:05 PM, the DON said, she locked her door when she left her office
earlier today, she added the ADON shared the office with her and they both had keys, the ADON had
returned and failed to lock the office door. The DON said, she had the only key to the secure metal cabinet
and failed to re-lock the secured discontinued narcotics cabinet.
Record review of the facility's policy dated 07/2022 and titled Medication Storage indicated the following:
Narcotics and Controlled Substances: Scheduled II drugs and back-up stock of Schedule III, IV, and V
medications are stored under double-lock and key. When a medication has passed its expiration date or is
otherwise deteriorated, or has been discontinued, or for a resident no longer residing at the home, it should
be removed from the medication cart as soon as possible, accounted for and kept under double lock and
key until time of destruction.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0850
Hire a qualified full-time social worker in a facility with more than 120 beds.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility, with a capacity of more than 120 beds or more less, failed to
employ a qualified social worker for the facility reviewed for administration in that:
Residents Affected - Some
The facility did not have a qualified social worker since [DATE].
This failure could affect any residents in need of social services and place them at risk of psycho-social
decline and poor-quality of life.
Findings included:
Record review of the Facility Summary Report from Tulip dated [DATE] revealed the facility had a maximum
capacity of 120.
Record review of facility's personnel file accessed on date [DATE], completed by HR indicated there was
full time Social Worker on staff but the name listed did not reflect the current social worker that was in
place.
Record Review [DATE] from the Texas State Board of Social Worker Examiners did not list the facility
current Social Worker as a license Social Worker name did not appear on the registry.
In an interview with the HR director, on [DATE] at 10:30 AM, she said, the licensed Social Worker's last day
at the facility was [DATE] and the Social worker they hired on [DATE] license had expired on [DATE] and his
license are in the process of reinstatement.
In an interview with the Regional Director of Clinical Operation on [DATE] at 12:00PM, she said they are
sharing the Social Worker from a sister facility.
In an interview with Administrator on [DATE] at 1:00 pm, he said they do not have a full time Licensed
Social Worker. He said he just started work here [DATE] and had no idea that the current Social Worker
was not licensed. He didn't know there had to be a full time Social Worker if your building was not at full
capacity. He said he thought it was ok to share with the sister facility who has a building of 170.
In an interview with facility's non licensed Social Worker on [DATE]@11:00 am he stated that his license
was expired, and he had not planned to renew his license then he decided to come back to Social Work.,
he said he has completed his CEU's to reinstate his license he looked up his license and found license
number 21994 was expired and no evidence of reinstatement.
Record review of facility's policy Social Services dated 2024 revealed the following:
Policy:
The facility, regardless of size, will provide medically related social services to each resident, to attain or
maintain the resident's highest practicable physical, mental, and psychosocial well-being.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455485
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Petal Hill
900 S Baxter Ave
Tyler, TX 75701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0850
A facility with more than 120 beds will employ a qualified social worker on a full-time basis.
Level of Harm - Minimal harm
or potential for actual harm
A facility, regardless of size, will provide medically related social services to each resident, to attain or
maintain the residents highest practicable physical, mental, and psychosocial well-being.
Residents Affected - Some
Making referrals and obtaining needed services from outside the facility
Assisting residents with financial and legal matters
Transitions of care services
The facility should provide social services or obtain services from outside entities during situation where
there is a lack of an effective family or community support system or legal representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455485
If continuation sheet
Page 10 of 10