F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
Interviews and record reviews, the facility failed to ensure residents were free from verbal abuse for one of
6 residents reviewed for abuse.
The facility failed to prevent verbal abuse for Resident # 1 as self-reported by CNA A when she responded
in the smoking area to Resident # 1 one yelling at her and calling her a Bitch, by repeating the statement to
the resident.
The noncompliance was identified as Pass noncompliance that began on 4/21/2024 and ended on
4/22/2024. The facility had corrected the noncompliance before the survey began.
This failure could place residents at risk for psychosocial harm and further abuse.
Findings include:
Review of Resident # 1's face sheet dated 5/7/2024 revealed a [AGE] year-old female admitted to the
facility 8/18/2023 with diagnosis that include Unspecified mood [affective] disorder (characteristic of
depressive disorder and can cause clinically significant distress or impairment in social, occupational, or
other important areas) Parkinson's Disease (a disorder of the nervous system), Cognitive communication
deficit. (Difficulty with thinking and how someone uses language).
Review of Resident # 1 Quarterly MDS dated [DATE] revealed a BIMS score of 11 which can indicate a
moderate cognitive impairment. Resident # 1 behavior and functional status revealed she had no physical
or verbal behavioral symptoms or decreased in mood or social isolation, Resident is independent with all
activities of daily living and is continent of bowel and bladder.
Review of Resident # 1's care plan revised 4/21/2024 revealed a problem of verbally aggressive with staff
when being redirected during smoke breaks if she is out of cigarettes. Approach is RP will ensure the
Resident # 1 has cigarettes of her own to decrease behaviors related to not having cigarettes.
Interview with 5 LVN's and 14 CNAs over all shifts on 5/7/2024 revealed staff were able to identify types of
abuse, and the abuse coordinator for reporting.
Interview with Resident # 1 on 5/17/2024 at 1:00 pm stated she felt safe in the facility, and she did not recall
the incident or the name calling, during the interview the resident was focused on not having cigarettes that
day instead of the incident. Resident stated she has not issues with the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
455489
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455489
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Jeffrey Place
820 Jeffrey Dr
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
aides and they are very good about answering her call light and meeting her needs.
Level of Harm - Minimal harm
or potential for actual harm
Attempted Phone interview with CNA A 5/17/2024 at 1:30 pm no answer, voice message left asking for
return call.
Residents Affected - Few
Interview with DON on 5/17/2024 at 1:45 pm stated her expectations are that all employee's treat the
resident with respect and abuse of any kind is not tolerated. When CNA A self-reported the verbal abuse of
Resident # 1 by herself, she had no choice to terminate her and classify her as a Non rehire. She stated
she was not sure if a referral was made on the CNA.
Interview with ADM on 5/17/2024 at 2:00 pm stated her expectations that Abuse of any type is not
acceptable with policy will be enforced regardless of who reports the abuse. She stated that since the
verbal abuse was confirmed by CNA A per policy with confirmed abuse she was terminated. She stated she
was not sure what the policy of the company of referring the CNA A and will explore it.
Review of Incident statement dated 4/21/2024 signed by the DON, revealed the following, notified at 4:47
pm by CNA A that during the smoke break Resident # 1 called her a Bitch for redirecting her behavior. CNA
A reported that before she knew it, she had called Resident # 1 a Bitch in return.
Review of Witness statement dated 4/21/2024 signed by CNA A revealed that she did call Resident # 1 the
aforementioned word in response to the Resident's use of the word to her. She then went to the charge
nurse and reported the incident.
Review of Witness statement dated 4/21/2024 signed by Resident # 1 revealed that she does not recall
using the word prior to CNA A using it , but did use it in reply.
Record review of CNA A employee filed revealed a termination counseling dated 4/21/2024. Signed by the
DON on 4/22/2024.
Review of Resident # 1's medical record revealed a progress note dated 4/21/2024 signed by the NP, with
an assessment of Resident # 1's behavior with no mention by the resident of the incident, just that she is
out of cigarettes and that upsets her.
Review of in-services on Abuse, Neglect and Exploitation dated 4/21/2024 and employee roster, revealed
training was provided to staff on 4/22/2024.
Review of facility policy titled Abuse, Neglect and Exploitation revised 10-2023 revealed the following the
facility will provide protection for the health, welfare and rights of each resident by developing and
implementing written policies and procedure that prohibit and prevent abuse, neglect and exploitation and
misappropriation of property.
Employee training B. existing staff will receive annual education through plan ins-services and/or assigned
web-based training. Training topic will include 2. Identifying what constitutes abuse, neglect, exploitation,
and misappropriation of resident property.
The surveyor confirmed PNC had been implemented sufficiently to remove the deficiency by:
Facility implementation of monitoring resident for psychosocial harm.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455489
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455489
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Jeffrey Place
820 Jeffrey Dr
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Facility notification of abuse incident to responsible party, MD, Ombudsman and HHSC.
Level of Harm - Minimal harm
or potential for actual harm
Facility Completion of investigation of Incident.
Assessment of Resident # 1 by Nurse Practitioner on day of incident.
Residents Affected - Few
Completion of in-services on abuse.
Termination of confirmed perpetrator.
The noncompliance was identified as PNC. The facility had corrected the noncompliance before the survey
began.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455489
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455489
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Jeffrey Place
820 Jeffrey Dr
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview and record review the facility failed to ensure in accordance with state and
federal laws, all drugs and biologicals were stored in locked compartments, for 1 of 4 medication carts
review for medication storage that
Medication cart # 1 was left unattended and unlocked in the hallway not facing the wall.
This failure could allow resident, unsupervised access to prescription and over-the-counter medication, and
can result in the resident can receive medication that had not maintained the effectiveness due to lack of
temperature management or proper labeling.
Finding Include:
Observation on 5/7/2024 at 3:06pm revealed a medication cart in front of a resident's room, unlocked with
the top drawer slightly opened and no staff member in site. Upon inspection the medication cart had
medical supplies, prescription and over-the counter medications. There we 2 residents in the hallway at the
time of observation. LVN A returned to the cart at 3:08 pm and secured the cart.
Interview of LVN A on 5/7/2024 at 3:08 pm revealed that she was unaware she did not lock the medication
cart prior going into the resident's room. She stated that another resident might have gotten something from
the cart while it was unattended.
Interview with DON on 5/7/2024 at 3:30 pm revealed her expectations where that when the medication cart
be locked when out of sight of the employee or positioned in the open doorway of a resident's room with the
drawers facing in toward the room per the policy. She stated that another resident may get something out of
the cart they were not supposed to have which is a potential risk.
Interview with ADM on 5/7/2024 at 345 pm revealed her expectations are that all facility policies be followed
to ensure the safety of the residents. Not doing so can put the resident at potential risk.
Record Review of policy Administering Medication revised April 2019 on 5/7/2024 at 3 35pm stated.
16. During administration of medications, the medication cart is kept closed and locked when out of sight
the medication nurse or aide. It may be kept in the doorway of the resident's room with open drawers facing
inwards and all other sides closed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455489
If continuation sheet
Page 4 of 4