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Inspection visit

Health inspection

Castle Hills Rehabilitation and Care CenterCMS #4555102 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observation, interview, and record review, the facility failed to store, prepare, and distribute and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen observed for food service sanitation. The kitchen was dirty. This failure could place residents who eat meals from the kitchen at risk for spread of infections, food contamination, and food borne illness. During an observation on 10/2/25 from 10:45 AM to 11:10 AM, the kitchen reflected a need for sanitation, cleanliness and safety Observation reflected: dirt, crease build-up, and debris under the juice table, pantry floor, steam table, and cooking table. During an interview on 10/2/25 at 11:00 AM, the FSS stated that he had no explanation for the dirty kitchen. The FSS added that he was up all last night trying to clean the kitchen and had no help. During an interview on 10/2/25 at 11:05 AM, the Dietician A stated: the kitchen needed to be kept cleaned and sanitized. The Dietician had not explanation for the dirty kitchen.During an interview on 10/2/25 at 11:07AM, Dietician B stated the kitchen needed to be kept cleaned and sanitized as a pest control measure. Dietician B stated she could not explain why the kitchen was not meeting regulations around sanitation and cleanliness. During an interview on 10/2/25 at 12:10 PM, the DON stated: she had no explanation for the kitchen not meeting regulation around sanitation and cleanliness. The DON stated she expected the FSS to comply with the facility's policy on Sanitation Inspection and to keep her informed when he needed help in the kitchen; The DON stated the FSS was educated on the need to put in work orders when applicable. Record review of facility' policy entitled Sanitation Inspection dated 7/1/25 read: .It is the policy of this facility, as part of the department's sanitation program, to conduct inspections to ensure food service areas are clean, sanitary and in compliance with applicable state and federal regulations. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 455510 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455510 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Castle Hills Rehabilitation and Care Center 8020 Blanco Rd San Antonio, TX 78216 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908 Keep all essential equipment working safely. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record review, the facility failed maintain all mechanical, electrical, and patient care equipment in safe operating condition 1 of 1 kitchen observed for food service sanitation and safety. The kitchen had numerous overhead ceiling lights were not functioning. This failure could place residents who eat meals from the kitchen at risk for food contamination, and food borne illness.During an observation on 10/2/25 from 10:45 AM to 11:10 AM, the kitchen reflected lack for safety, 3 ceiling lights were not functioning over the 3-sink area, 2 lights over the cooking table, and 2 lights not functioning in the pantry. During an interview on 10/2/25 at 11:00 AM, the FSS stated that he had no explanation for the overhead lights at numerous ceiling fixtures not working. The FSS stated he did not have a work order for the replacement of the lights not working in the kitchen.During an interview on 10/2/25 at 11:05 AM, the Dietician A stated: overhead lighting was required in the kitchen to allow staff to better see and perform kitchen staff duties. The Dietician had not explanation for the some of the overhead lights not functioning. During an interview on 10/2/25 at 11:07AM, Dietician B stated she could not explain why the kitchen was not meeting regulations around sanitation and cleanliness, and lighting. During an interview on 10/2/25 at 12:10 PM, the DON stated: she had no explanation for the kitchen not meeting regulation lighting. The DON stated she expected the FSS to comply with the facility's policy on Sanitation Inspection and to keep her informed when he needed help in the kitchen; The DON stated the FSS was educated on the need to put in work orders when applicable. Record review of facility' policy entitled Sanitation Inspection dated 7/1/25 read: .It is the policy of this facility, as part of the department's sanitation program, to conduct inspections to ensure food service areas are clean, sanitary and in compliance with applicable state and federal regulations. Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455510 If continuation sheet Page 2 of 2

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0812GeneralS&S Epotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0908GeneralS&S Epotential for harm

    F908 - Maintain all mechanical, electrical, and patient care equipment in safe

    Keep all essential equipment working safely.

FAQ · About this visit

Common questions about this visit

What happened during the December 10, 2025 survey of Castle Hills Rehabilitation and Care Center?

This was a inspection survey of Castle Hills Rehabilitation and Care Center on December 10, 2025. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Castle Hills Rehabilitation and Care Center on December 10, 2025?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordanc..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.