F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Not transfer or discharge a resident without an adequate reason; and must provide documentation and
convey specific information when a resident is transferred or discharged.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interviews the facility failed to ensure that one (1) resident (Resident #1) of eight
residents reviewed for transfer or discharge had the required documentation in the resident's medical
record made by the physician and failed to provide information to the receiving health care provider for a
safe and effective transition of care.
The facility discharged Resident #1 on 9/18/2025 without physician documentation in the EMR and without
providing any clinical information for continuity of care to the receiving provider.
This failure could put residents at risk for inappropriate discharge from the facility and cause psychological
harm.
The findings included:
Review of Resident #1's Face Sheet dated 2/7/2025 reflected a [AGE] year-old female admitted to the
facility on [DATE] with diagnoses that included acute kidney failure, anemia (low iron count in the blood),
anxiety disorder, sleep disorder, chronic pain syndrome, hypertension (high blood pressure), and traumatic
brain injury.
Review of Resident # 1's order dated 9/18/2025 reflected Discharge immediately to law enforcement after
assault and resisting arrest. Resident is a danger to herself and others.
Review of the MD letter dated 2/11/2025 reflected: By allowing [Resident #1] to remain in the facility I felt it
would pose an immediate threat to the safety and wellbeing of the other residents residing in the facility.
Review of Resident #1's progress notes dated 9/18/2025 at 12:20 pm reflected MD called regarding
residents' behavior and new order given to immediately discharge resident [due to] her being a danger to
herself and others. Further review reflected Resident #1 had become verbally and physically aggressive
towards staff by ramming her walker into the staff. The police were called and had come to the facility and
arrested Resident #1. Additional review of progress notes reflected no progress note from the MD regarding
clinical or medical reasons for immediate discharge of Resident #1.
During an interview on 2/12/2025 at 10:50 am the former MD stated Resident #1 had an escalation of
behaviors on 9/18/2025 where she verbally and physically assaulted staff. He had given an order for her
immediate discharge because the police had come to the facility and arrested Resident #1. The MD stated
he had not provided any progress note in the EMR explaining how resident was a danger to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
455515
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455515
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copperas Cove Nursing & Rehabilitation
607 W Ave B
Copperas Cove, TX 76522
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
herself or others until 2/12/2025. The MD provided a written letter regarding Resident #1's discharge at the
time of this interview on 2/12/2025.
During an interview on 2/12/2025 at 12;30 pm, the ADM stated the police did not tell the facility where
Resident #1 was being taken, so no medical records or clinical information was provided for Resident #1 at
the time of her arrest and discharge. She stated to her knowledge, no one from the behavioral health
hospital contacted the facility for information and no nursing staff from the facility had contacted the
behavioral health hospital where Resident #1 was admitted providing medical or clinical records for
continuity of care. The ADM also stated she was not aware the former MD had not put a progress note in
the EMR when Resident #1 was discharged .
During an interview on 2/12/2025 at 12:35 pm, the DON stated that Resident #1 left with the police, she did
not attempt to find out what behavior health facility Resident #1 had been taken to for treatment. The DON
stated she did not provide any clinical information or medical records to the behavior health hospital where
Resident #1 was taken after she was arrested. The DON stated the facility never heard from the behavior
health hospital and once [Resident #1] was discharged I didn't think about it. It wasn't something we
thought we needed to do. The DON stated a safe discharge was important to keep residents safe and
ensure they would get the care they need.
During an interview on 2/12/2025 at 1:01 pm, the MR staff stated she had not been contacted by anyone
from the behavioral health hospital for medical records for Resident #1 and MR staff stated she had not
provided any medical records for continuity of care when Resident #1 was arrested. MR staff stated the
place where Resident #1 would not have known anything about her care without the facility providing
medical records.
During an interview on 2/12/2025 at 4:49 pm, the ADM stated her expectation was that all residents receive
a safe discharge. The ADM stated her concerns with an unsafe discharge included a resident having
adequate living space and adequate care. The ADM further stated for emergency discharges there should
have been a progress note from the former MD to address the safety concerns with having Resident #1 on
the facility.
Review of the facility policy Transfer or Discharge, Emergency revised August 2018 reflected:
Residents will not be transferred unless: c. The safety of individuals in the facility is endangered due to the
clinical or behavioral status of the resident, d. The health of individuals in the facility would otherwise be
endangered.
Further review of the policy reflected:
4. Should it become necessary to make an emergency transfer or discharge to a hospital or other related
institution, our facility will implement the following procedures: a. Notify the resident's Attending Physician;
b. Notify the receiving facility that the transfer is being made; c. Prepare the resident for transfer; d. Prepare
a transfer form to send with the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455515
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455515
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copperas Cove Nursing & Rehabilitation
607 W Ave B
Copperas Cove, TX 76522
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record review the facility failed to store, prepare, and distribute food
in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for kitchen and
food sanitation.
1.
The facility failed to ensure food in the refrigerator was properly sealed from air-borne contamination.
2.
The facility failed to ensure food stored in 1 of 1 reach in freezer and 2 of 2 reach in refrigerators were
labeled and dated with use by date.
These failures could place residents at risk for food contamination and foodborne illness.
Findings Included:
Observations on 02/12/25 at 09:32 AM in the facility's only kitchen revealed:
1 of 1, 3-door reach in refrigerator contained:
1 large metal tray of cheesecake was not covered or sealed from air-borne contaminants or labeled with
use by date.
1 large metal tray of gelatin, 1 medium plastic container of diced tomatoes, 1 medium plastic container of
grape jelly, 1 medium plastic container of caramel, 1 medium plastic container of pumpkin filling, 1 medium
plastic container of ketchup, 2 medium plastic containers marked BKF, 2 large zip-sealed bags of tortillas,
and 1 large zip-sealed bag containing individually wrapped sandwiches were not labeled or dated with use
by date.
2 of 2 reach in freezers contained 1 medium zip-sealed bag of enchiladas, 3 large bags of okra, 3 large
bags of French fries, 1 large bag of French toast sticks, and 1 small zip-sealed bag of ice cream that were
not labeled or dated with use by date.
In an interview on 02/12/25 at 09:40 AM with the DM, she stated it was her expectation that all items stored
in the refrigerator and freezers were covered and sealed off from contaminants. She stated the cheesecake
tray should've been covered and not exposed. She stated it was her expectation that all food items were
labeled to identify what the item was and dated with the open date or the prepared date. She stated she did
not believe items needed to have the use by date. She stated the dietary staff were trained on when to
throw items out. She stated a potential negative outcome to not having food items covered or dated was
that's how you get sick from items not being covered or knowing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455515
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455515
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copperas Cove Nursing & Rehabilitation
607 W Ave B
Copperas Cove, TX 76522
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
when it's made.
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 02/12/25 at 03:21 PM with [NAME] A, she stated that items stored in the refrigerator and
freezers should be completely covered and have the date the item was opened or prepared as well as the
use by date. She stated items were rotated every 3 days and said, I am not sure why they don't have the
use by date, but I am sure we will get penalized for it .
Residents Affected - Some
In an interview on 02/12/25 at 4:44 PM with the ADM, she stated it was her expectation that items stored in
the freezers and refrigerator were covered, labeled, and dated with the date the item was prepared or
placed in the refrigerator/ freezer. She stated she did not believe items needed to be labeled with the use
by date and said she didn't think the facility policy stated that either. She stated that food items that were
left uncovered could cause food borne illness. She stated food borne illnesses have the potential to affect
all residents when food items were not dated.
Review of the facility Food Receiving and Storage policy last revised November 2022 reflected:
Food shall be received and stored in a manner that complies with safe food handling practices.
All foods stored in the refrigerator or freezer are covered, labeled, and dated (use by date).
Refrigerated foods are labeled, dated, and monitored so they are used by their use-by date, frozen, or
discarded.
Review of the 2022 U.S. Food and Drug Administration Food Code revealed:
3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking.
(A) Except when PACKAGING FOOD using a REDUCED OXYGEN PACKAGING method as specified
under § 3-502.12, and except as specified in (E) and (F) of this section, refrigerated, READY-TO-EAT,
TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and held in a FOOD ESTABLISHMENT
for more than 24 hours shall be clearly marked to indicate the date or day by which the FOOD shall be
consumed on the PREMISES, sold, or discarded when held at a temperature of 5ºC (41ºF) or
less for a maximum of 7 days. The day of preparation shall be counted as Day 1.
(B) Except as specified in (E) - (G) of this section, refrigerated, READY-TO-EAT TIME/TEMPERATURE
CONTROL FOR SAFETY FOOD prepared and PACKAGED by a FOOD PROCESSING PLANT shall be
clearly marked, at the time the original container is opened in a FOOD ESTABLISHMENT and if the FOOD
is held for more than 24 hours, to indicate the date or day by which the FOOD shall be consumed on the
PREMISES, sold, or discarded, based on the temperature and time combinations specified in (A) of this
section and: P if
(1) The day the original container is opened in the FOOD ESTABLISHMENT shall be counted as Day 1; Of
and
(2) The day or date marked by the FOOD ESTABLISHMENT may not exceed a manufacturer's use-by date
if the manufacturer determined the use-by date based on FOOD safety.
3-501.18 Ready-to-Eat, Time/Temperature Control for Safety Food, Disposition.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455515
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455515
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copperas Cove Nursing & Rehabilitation
607 W Ave B
Copperas Cove, TX 76522
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
(A) A FOOD specified in 3-501.17(A) or (B) shall be discarded if it:
Level of Harm - Minimal harm
or potential for actual harm
(2) Is in a container or PACKAGE that does not bear a date or day; or
3-302.11 Packaged and Unpackaged Food - Separation, Packaging, and Segregation.
Residents Affected - Some
FOOD shall be protected from cross contamination by:
(4) Except as specified under Subparagraph 3-501.15(B)(2) and in (B) of this section, storing the food in
packages, covered containers, or wrappings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455515
If continuation sheet
Page 5 of 5