F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, and record review the facility failed to develop and implement a person-centered comprehensive
care plan that includes measurable objectives and timeframes to meet a resident's medical, nursing, and
mental and psychosocial needs for one (Resident #1) of six residents reviewed. The facility did not develop
a measurable and individualized care plan to address Resident #1's falls. This failure could place residents
at risk for unmet medical, nursing, mental, and psychosocial needs and preferences. Record review of face
sheet dated 12/18/2025 revealed Resident #1 was last admitted on [DATE]. Resident #1's Face sheet also
revealed admission and Primary Diagnosis as Unspecified Dementia (a decline in mental ability severe
enough to interfere with daily life, affecting memory, thinking, language, judgement and behavior). Record
review of the MDS Assessment Summary dated 11/02/2025 revealed Resident #1 had a Brief Interview for
Mental Status score of 00 which indicated severe mental impairment. The MDS also revealed Resident #1
had disorganized thinking and requires assistance for activities of daily living to include assistance of
supervision for dressing and clothing changes, partial assistance with showers, and assistance with set up
for personal hygiene tasks. Record review of care plan, undated, revealed Resident #1 was mobile using a
wheelchair and walker. The care plan also revealed Resident #1 was independent for transfers tasks. The
care plan also indicated Resident #1 was a fall risk due to her history of falls, impaired cognition, safety
awareness, unsteady gait requiring use of walker, and other indicators with interventions of keeping the bed
in low position, keeping the call light in reach, keeping the floor clean, dry, and clutter free, to intervene with
resident to minimize or reduce fall occurrences (did not indicate how to minimize or reduce fall
occurrences), monitor for complaints of dizziness, drowsiness, weakness, and not feeling well, monitor
medication effectiveness, provide adequate staff assistance and support for tasks, and should fall occur,
nurse to assess resident and notify the doctor and resident representative. The care plan did not include a
measurable objective or individualized way to prevent Resident #1 from falling. Record review of Incident
Report dated 12/13/2025 indicated Resident #1 had a witnessed fall from her wheelchair with a history of 2
other falls in the last 3 months. The report indicated Resident #1 cannot verbalize coherently and was
assessed immediately by RN C. The report indicated Resident #1 was attempting to pick up a blanket from
the floor and fell forward out of her wheelchair. The report indicated Resident #1 had two hematomas (a
collection or pool of blood that forms outside of blood vessels appearing as a localized lump or bruise
where blood has leaked and clotted in tissues or body spaces) to her forehead and the doctor ordered to
send Resident #1 to the emergency room for further evaluation. On 12/19/2025 at 10:00 a.m., observation
of Resident #1 as she pushed a wheelchair down the hallway with RN C monitoring the hallway. Resident
#1 was unable to answer questions when asked. Resident #1 In an interview on 12/18/2025 at 12:20 p.m.,
MA B stated Resident #1 does fall due to wanting to get out of her wheelchair and not having personal
safety awareness. MA
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455557
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455557
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Palms Nursing & Rehabilitation
5607 Everhart Rd
Corpus Christi, TX 78411
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
B stated the staff redirect Resident #1 the best they can and try to keep her active. MA B stated Resident
#1 may have future falls because the facility does not want to restrain her. MA B stated she does not think
Resident #1 is abused but also stated she is not sure what else the facility can do to help her not fall. In an
interview on 12/19/2025 at 10:15 a.m., the DON indicated Resident #1 does have some minor instances of
balance loss and stated her care plan does not reflect specific interventions needed to prevent falls for
Resident #1. The DON stated the facility cannot provide 1:1 care for this resident and has spoken with
Resident #1's representative and they have not been able to find a good intervention or solution. The DON
stated she has recommended Resident #1 may be a good candidate for a different facility, but the family did
not agree. In an interview on 12/19/2025 at 11:05 a.m., the Administrator stated he is aware that Resident
#1 is a fall risk and has had multiple falls. The Administrator stated Resident #1's family blocks them from
transferring the resident to a different facility with a locked unit. The Administrator stated she may need to
be transferred out of the facility and will discuss this with the DON. In an interview on 12/22/2025 at 11:00
a.m. Case Manager A of Resident #1's hospice provider stated she has spoken with the facility staff and
with the resident's family member regarding Resident #1's falls. Case Manager A stated the facility has
been trying different interventions, but it has been difficult due to Resident #1 most likely needing a locked
memory care and being unable to find a place that is a good fit for her. Case Manager A also stated
Resident #1 is [AGE] years old and susceptible to falls, but they did not want her to be restrained using
medication and they want to ensure the Resident is safe. Case Manager A stated she did not think
Resident #1 was abused or neglected at this time. In an interview on 12/22/2025 at 1:27 p.m., RN C stated
Resident #1 has dementia and is not redirectable. RN C stated they try to keep an eye on her and they do
as much as they can for Resident #1. RN C stated they are not staffed to provide 1:1 care for Resident #1
but they almost provide that much supervision for her. RN C stated she has worked with Resident #1 for
over a year and does not know what other interventions would help. Unsuccessful attempts to contact
family of Resident #1 were made at 2:00 p.m. on 12/18/2025 and 12/19/2025.
Event ID:
Facility ID:
455557
If continuation sheet
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