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Inspection visit

Inspection

MCALLEN NURSING CENTERCMS #4555601 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices that were complete and accurately documented for 1 (Resident #1) of 3 residents reviewed for accuracy of records, in that:LVN A failed to document the administration of clonazepam and insulin on 10/11/25 and 10/17/25.LVN B failed to document the administration of clonazepam and insulin on 10/27/25 and 10/28/25. This failure could affect residents whose records are maintained by the facility and could place them at risk for errors in care.The findings included:Record review of Resident #1's face sheet dated 11/21/25 reflected the resident was a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses that included: Parkinson's disease (movement disorder of the nervous system), type 2 diabetes (high levels of sugar in blood), unspecified intellectual disabilities, autistic disorder (developmental condition that affects communication, social interaction, and behavior), anxiety disorder, and depression. Record review of Resident #1's order summary dated 11/21/25 reflected Resident #1 had orders for clonazepam oral tablet 2 mg, give 1 tablet by mouth three times a day for anxiety with start date of 07/31/25, and insulin pen 100 unit/ml solution pen injector, inject as per sliding scale, subcutaneously before meals and at bedtime related to type 2 diabetes with start date of 08/04/25.Record review of Resident #1's MAR dated October 2025 reflected clonazepam oral tablet 2 mg was not checked off as administered on 10/11/25 at 800 and 1200, on 10/17/25 at 1200, on 10/27/25 at 1200, and on 10/28/25 at 1200. Insulin pen 100 unit/ml solution pen injector was not checked off as administered on 10/11/25 at 700 and 1100, on 10/17/25 at 700 and 1100, on 10/27/25 at 700 and 1100, and on 10/28/25 at 700 and 1100. Record review of Resident #1's progress notes dated October 2025 reflected no documentation for the missing check offs on 10/11/25, 10/17/25, 10/27/25, or 10/28/25 to indicate the medication was administered, held for any reason, or refused. Record review of the facility's sign in sheets dated 10/11/25, 10/17/25, 10/27/25, and 10/28/25 reflected LVN A worked on 10/11/25 and 10/17/25 from 6 AM-2 PM, and LVN B worked on 10/27/25 and 10/28/25 from 6 AM-2 PM. On 11/21/25 at 10:15 AM, an attempted interview and observation with Resident #1, revealed he was not interviewable. Resident #1 did not answer baseline questions or questions related to the incident. Resident #1 laid in bed with the call light within reach. Resident #1 appeared with good personal hygiene, no injury, and not in distress. The bed was at its lowest position. A fall mat was in place next to the bed.On 11/21/25 at 11:30 AM, in an interview with LVN A, she said she worked on 10/11/25 and 10/17/25 with Resident #1. LVN A said Resident #1 had not been out to the hospital and did not refuse his medications. LVN A said she administered all medications, including the antianxiety medication, and followed orders for the insulin as she checked his blood sugar and administered insulin based on the sliding scale. LVN A said Resident #1 showed no indications that his medications were not administered as ordered such as episodes of hypo/hyperglycemia or significant increase in (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 455560 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455560 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/21/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE McAllen Nursing Center 600 N Cynthia St McAllen, TX 78501 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete behaviors. LVN A said she administered all medications as ordered, just did not document or check off the medications on the MAR. LVN A said she did not know why, maybe she forgot to check off the MAR. LVN A said the facility instructed them in the past that it was her responsibility to ensure all the documentation was done. LVN A said it was important for documentation to be accurate to show if the resident was compliant with medications and to show the staff followed the orders. On 11/21/25 at 12:30 PM, in an interview with LVN B, she said she worked on 10/27/25 and 10/28/25 with Resident #1. LVN B said Resident #1 did not refuse his medications when she worked with him and he allowed her to do the blood sugar checks. LVN B said she did not have to notify the doctor of any abnormal findings and there were no other indications that Resident #1 had not been administered his medications as ordered. LVN B said she administered Resident #1's medications on 10/27/25 and 10/28/25, including the antianxiety medication and insulin, but possibly forgot to check off the MAR. LVN B said she was in-serviced on medication administration and documentation a few weeks ago. LVN B said she was told it was her responsibility to ensure documentation was completed before leaving for the day. LVN B said it was important for the MAR to be accurate, to ensure they gave Resident #1's medications appropriately, to not give double medications and to prevent medication errors. On 11/21/25 at 3:00 PM, in an interview with the DON, he said he reviewed the documentation and did not find the MARs to be checked off correctly for Resident #1. The DON said he spoke to the nurses and they all ensured that they administered the medication. The DON said he will be re-educating staff to ensure they check their MARs before leaving at the end of their shift. The DON said documentation was important to show whether the medications were given or not and why not. The DON said the expectation for staff was to ensure all documentation was accurate and completed. The DON said there were no negative outcomes for Resident #1 or indications that his medications were not administered as ordered, just not documented properly. Record review of the facility's Medication Administration policy dated 02/10/20 reflected - Purpose: to safely and accurately prepare and administer medication according to physician orders and patient needs. 9. Administration - document initials on MAR for each medication administered. 10. Patient refusal - circle initials on MAR and document refusal on back side of MAR. Record review of the facility's Clinical Document Guidelines policy dated 02/14/20 reflected - Policy: the patient's clinical record provides a record of the health status, including observations, measurements, history and prognosis and serves as the primary document describing healthcare services provided to the patient. Event ID: Facility ID: 455560 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0842GeneralS&S Epotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2025 survey of MCALLEN NURSING CENTER?

This was a inspection survey of MCALLEN NURSING CENTER on November 21, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at MCALLEN NURSING CENTER on November 21, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.