F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents have a right to personal
privacy for 1 of 12 (Resident #6) residents observed for care. The ADON failed to provide Resident #6 with
full privacy while providing gastric tube care on 08/12/25. This failure could place residents at risk of not
being treated with dignity and respect. Findings:Record review of a facility face sheet dated
08/12/25indicated Resident #6 was a [AGE] year-old male that was admitted to the facility on [DATE]. He
was re-admitted on [DATE] with diagnosis of tracheostomy (airway surgically created in the trachea),
gastrostomy (tube placed surgically into the stomach for feeding), cerebral ischemia (decreased circulation
in the brain), muscle wasting and dysphagia (inability to swallow). Record review of a comprehensive care
plan revised 7/20/25 indicated Resident #6 required a gastrostomy tube (a tube placed in the stomach) for
feeding and medication administration.Record review of a Quarterly MDS assessment dated [DATE]
indicated Resident #6 had a BIMS score of 14 which indicated intact cognition and was dependent on staff
for gastrostomy tube care and positioning. During an observation on 08/12/25 at 09:00 AM Resident #6 was
provided gastrostomy care by the ADON. The ADON did not pull the privacy curtain between the room and
door or close the door to the hallway. Resident #6 was visible from the hallway while visitors, staff and other
residents passed by the open doorway. At 09:15 AM CNA B knocked on Resident #6's door and walked in
room while resident was receiving care and drew the privacy curtain around resident #6 and closed the
door. During an interview on 08/12/25 at 09:30 AM the ADON said she had been trained on resident
privacy and dignity. She said the privacy curtain should have been pulled to keep Resident #6 from being
exposed to the hallway. She said the resident could be upset being exposed and privacy not maintained.
During an interview on 08/12/25 at 09:45 AM CNA B said she had been trained on resident privacy and
dignity. She said the privacy curtain should have been pulled to keep Resident #6 from being exposed to
the hallway. She said the resident could be exposed and embarrassed being exposed and privacy not
maintained. During an interview on 08/12/25 at 10:59 AM Resident #6 nodded his head yes, when asked if
it bothered him when the staff don't pull his privacy curtain, and he felt exposed and embarrassed. During
an interview on 08/13/25 at 10:53 AM the DON said she was responsible for oversight of all nursing staff
and education on resident rights. She said all staff should pull the privacy curtain during care. She said by
not doing so it could make a resident feel exposed, embarrassed, or rushed. She said she expected all staff
to maintain resident rights and dignity.During an interview on 08/13/25 at 11:00 AM the Administrator said
all employees were responsible for following resident rights and ensuring resident privacy and dignity were
maintained. The Administrator said she expected all staff to always respect resident privacy and dignity.
Record review of a facility policy dated 2/2021 titled Dignity indicated, .Each resident shall be cared for in a
manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and
feelings of self-worth and self-esteem .
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 11
Event ID:
455565
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews and record reviews, the facility failed to provide a safe, clean, comfortable and
homelike environment 1 of 4 halls (room [ROOM NUMBER]) reviewed for environment.The facility failed to
repair the window in Resident #2's room [ROOM NUMBER] that had a broken frame that had detached
from the wall on 8/12/2025.This failure could place the residents at risk of living in an unsafe, unsanitary,
and uncomfortable environment. Findings included:Record review of a Resident Face Sheet for Resident #2
dated 8/12/2025 indicated she admitted to the facility on [DATE] and was [AGE] years old with diagnoses of
schizoaffective disorder (a mental illness that can cause hallucinations and delusions), atherosclerotic heart
disease (plaque buildup that causes narrowing and limited blood flow in the blood vessels), and
polyosteoarthritis (joint stiffness and pain in multiple areas).Record review of a Quarterly MDS assessment
dated [DATE] indicated she had moderate impairment in thinking with a BIMS score of 11. She required
substantial/maximal assistance with personal hygiene.Record review of a care plan for Resident #2 dated
12/31/2024 indicated she had a self-care deficit related to schizoaffective disorder with intervention for two
staff to assist with bed mobility.Record review of maintenance records dated 8/12/2025 indicated there was
not a request for the repair of the window in room [ROOM NUMBER].During an observation on 8/12/2025
at 10:18 AM, CNA B was in the room to provide care to Resident #2. Resident #2's bed was positioned by
the window. The window frame at the bottom of the window was detached from the wall, with one screw and
one nail exposed with the top of them showing that were about one-half inch out of the wall.During an
observation and interview on 8/12/2025 at 10:22 AM, CNA B was in room [ROOM NUMBER]. CNA B said
she did not notice the window in the room when she provided care to Resident #2 because her bed was
right against the wall. She said the window frame was detached from the wall. She said if they noticed any
issues they were supposed to report it to the Maintenance Supervisor by scanning a QR code that was at
the nurses'desk. She said residents could be at risk for injury if the window was not repaired.During an
observation and interview on 8/12/2025 at 3:03 PM, CNA C observed the window frame in Resident #2's
room and said she was not aware that anything was wrong with her window. She said the window frame
was detached and said she would report it to Maintenance. Resident #2 was in bed awake and said it had
been repaired a while ago but was not sure how long this time it had been broken. CNA C said there was a
risk for injury, or it could allow bugs into the facility if the window frame was broken.During an observation
and interview on 8/12/2025 at 3:25 PM, the Maintenance Supervisor was in room [ROOM NUMBER]
working on repairing the window frame. He said he had been employed at the facility for 6 weeks. He said
staff usually put in work orders for him that he would check every hour daily. He said he was not aware of
the window in that room until that day. He said residents could be at risk for getting cuts, scrapes, or bruises
if the window frame was not repairedDuring an interview on 8/13/2025 at 2:38 PM, the SW said the
department heads conducted angel rounds in the facility daily where the staff were assigned rooms to
check for environment issues and any other deficiencies. He said he was assigned the hall where Resident
#2 resided. He said he checked her room daily but did not check the window because the blinds were
always closed and did not think there were any issues with the window. He said if staff noticed anything in
the rooms that needed repair, they were to report it to the Administrator during the morning meetings. He
said staff could also scan the QR codes around the facility that would notify the Maintenance Supervisor of
issues that needed repair. He said there was a risk of safety concerns if repairs were not reported.During
an interview on 8/13/2025 at 2:53 PM, the Administrator said the department heads in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 2 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
facility were assigned rooms that they were to check daily. She said they were to check and report any
environment issues. She said throughout the facility, any staff could scan QR codes to report issues that
needed to be repaired directly to the Maintenance Supervisor. She said she was not made aware of
Resident #2's window until yesterday 8/12/2025. She said she would in-service the staff in the facility on
reporting issues to maintenance and expected the staff to communicate more. She said environment issues
that were found during the angel rounds were discussed in the morning meetings daily and the window in
room [ROOM NUMBER] was not discussed. Record review of a facility policy titled Homelike Environment
revised February 2021 indicated, .Residents are provided with a safe, clean, comfortable and homelike
environment. 2. The facility staff and management maximized, to the extent possible, the characteristics of
the facility that reflect a personalized, homelike setting. The characteristics include: a. clean, sanitary, and
orderly environment .
Event ID:
Facility ID:
455565
If continuation sheet
Page 3 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents who were fed by enteral
means received the appropriate treatment and services to prevent complications for 1 of 1 resident
reviewed for tube feeding management (Resident #6).The facility failed to follow their policy for maintaining
Resident #6's positioning while administering medications via gastrostomy tube on 8/12/2025.The facility
failed to follow their policy for labeling gastrostomy tube feeding for Resident #6 on 08/12/2025.These
failures placed the resident at risk for aspiration of water/feedings and reduced therapeutic effects of
gastrostomy feedings by not following current clinical standards of care.Findings included: Record review of
a facility face sheet dated 08/12/25indicated Resident #6 was a [AGE] year-old male that was admitted to
the facility on [DATE]. He was re-admitted on [DATE] with diagnoses of tracheostomy (airway surgically
created in the trachea), gastrostomy (tube placed surgically into the stomach for feeding), cerebral ischemia
(decreased circulation in the brain), muscle wasting and dysphagia (inability to swallow). Record review of a
Quarterly MDS assessment dated [DATE] indicated Resident #6 had a BIMS score of 14 which indicated
intact cognition and was dependent on staff for gastrostomy tube care and positioning. Record review of a
comprehensive care plan revised 7/20/25 indicated Resident #6 required a gastrostomy tube (a tube placed
in the stomach) for feeding and medication administration.Record review of a comprehensive care plan
revised 06/20/2025 indicated: Resident requires feeding tube related to pharyngeal dysphagia. Peg- tube
placed on 10/4/24. He is at risk for aspiration r/t noncompliance with positioning in bed. He will purposely
scoot down in bed to a lying position. Resident will not exhibit signs of complications from feeding tube or
enteral feeding solution through next 90 days.Record review of consolidated physician orders dated
08/12/2025 indicated: Enteral Administration Set & Bag - Change every 24 hours.Special Instructions:
Residents name, Date, Time, and initials of nurse on feeding, Flush bag and tubing Once A Day-Enteral
Feeding (Aspiration Precaution) Elevate HOB 30-45 degrees Every Shift.During an observation and
interview on 08/12/2025 at 08:45 AM Resident #6 was lying supine (on back with face up) in bed with head
of bed at 10 - 15 degrees elevation. Resident #6's gastrostomy tube (tube in stomach for feeding) feeding
was infusing per pump with the label blank with no date, time or initials when hung. The ADON said the
feeding should be labeled with date, time and initial when hung. She said there was a risk of the feeding not
being changed as needed or the infusion of the feeding not administered as ordered.During an observation
on 08/12/2025 at 09:00 AM Resident #6 was lying supine in bed with head of bed at 10- 15 degrees
elevation. The ADON administered g-tube flushes before administration of meds and after each medication
as ordered per medical doctor. Resident #6 continued to be lying supine in bed with head of bed at 10- 15
degrees elevation. Resident #6 began coughing and the ADON raised the head of bed to over 45 degrees
per standard of care.During an observation and interview on 08/12/2025 at 09:10 Resident #6 nodded he
was alright, smiled and coughing subsided.During an observation on 8/12/2025 at 12:00 PM Resident #6
was in the dining room participating in music activities, he was laughing and communicating with staff.
Resident #6 had no negative effects observed from flushes.During an interview on 8/12/2025 at 09:30 AM
the ADON said she should have raised the head of bed before beginning the flushes and medication
administration. She said by not maintaining the resident in position as ordered he was at risk for aspiration
of his water flushes and feedings. The ADON said that the feedings should always be labeled as required
by facility policy.During an interview on 8/13/2025 at 08:30 AM the DON said she was responsible for
ensuring the nursing staff followed standards of care and policies regarding g-tube
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 4 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
feedings and positioning of residents during flushes to ensure the risk of aspiration was decreased. She
said the ADON should have raised the head of bed before beginning the flushes and medication
administration. She said by not maintaining the resident in fowlers position (head of head up at least 30-45
degrees) as ordered, placed the resident at risk for aspiration of his water flushes and feedings. The DON
said she had already started an in-service to staff to ensure compliance with facility policies and standards
of care concerning positioning of residents during gastrostomy tube feedings/flushes and labeling of
gastrostomy tube feedings.During an interview on 08/13/2025 at 11:30 AM the Administrator said the DON
was responsible for ensuring compliance to standards of care for feeding tubes. She said not labeling the
feedings or keeping the head of bed raised could put the resident at risk for aspiration of water/feedings
and reduced therapeutic effects by not following current clinical standards of care.Record review of a facility
policy dated 07/01/2025 titled Flushing a Feeding Tube .Policy: It is the policy of this facility to ensure that
staff providing care and services to the resident via a feeding tube are aware of, competent in and utilize
facility protocols regarding feeding nutrition and care. Feeding tube care and services will be provided in
accordance with resident needs and professional standards of practice .5. Elevate the bed to a comfortable
working height and place the patient in Fowler's position (45-60-degree elevation of the head of bed) .14.
Prevent aspiration risk by keeping the head of bed elevated at a minimum of 30 degrees.Record review of a
facility policy dated 07/2025 titled Care and Treatment of Feeding Tubes .Policy: It is the policy of this facility
to utilize feeding tubes in accordance with clinical standards of practice, with interventions to
preventcomplications to the extent possible .13. The resident's plan of care will direct staff regarding proper
positioning of the resident consistent with the resident's individual needs .
Event ID:
Facility ID:
455565
If continuation sheet
Page 5 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record review the facility failed to store, prepare, distribute, and
serve food in accordance with professional standards for food service safety for 1 of 1 Kitchen reviewed for
food safety requirements and kitchen sanitation.The facility failed to ensure all food items stored in the
refrigerator and freezer were dated and labeled.These failures could place residents at risk of foodborne
illness and food contamination.Findings included:During an observation on 08/12/2025 at 8:28am-9:10am,
the following undated and unlabeled items was identified by the dietary manager in the refrigerator and
freezer:Freezer*1-bag of 12 premade waffles with no date or label.*3-gallon bags of precooked chicken with
no date or label.*1-gallon bag of uncooked chicken no date or label.*1-gallon bag of breaded squash with
no date or labelRefrigerator**9-pre-made fruit cups with no date or label.*2-5lb rolls of ground beef with no
date or label.*1-6lb ham with no date or label.During an interview on 08/13/2025 at 9:55 AM with the DM he
said food should be dated and labeled when it's opened and placed in a different container. He said when
food comes into the facility it should be immediately dated and labeled and stored in the refrigerator, freezer
or pantry. He said no dates and labels could cause the staff to cook something that is contaminated, out of
date and cause illness to residents. During an interview on 08/13/2025 at 10:06 AM with Cook/Aide E she
said dating and labeling should happen when storing leftovers and when food comes into to the kitchen it
should be dated and labeled immediately. She said if food was not dated and labeled staff would not know
the expiration date and may not be able to identity the food item. She said not dating and labeling food
items could cause the staff to serve the wrong food and may cause sickness to the residents. During an
interview on 08/13/2025 at 10:12 AM with Cook/Aide F, she said food should be dated and labeled upon
deliver and prior to storing the food item. She said if staff opens food they should date and label the item
with an open date and expiration date. She said if there was no date or label on all food products in the
kitchen the staff could use expired foods and cause residents to get sick.During an interview on 08/13/2025
at 10:17 AM with the Dietitian she said food should be dated and labeled when it is received into the
kitchen. She said staff should date and label food items when staff opens or removes food from its original
container and when storing leftovers. She said when food was not dated and labeled correctly staff would
not know the date it was delivered, the date it expires or the date it was opened. She said with no date or
label to identify the item or expiration date the food could be bad and should not be served to the residents.
She said if food was expired or spoiled it could cause food borne illness. During an interview on 08/13/2025
at 10:45 AM with the Administrator she said staff should be dating and labeling all foods when it was
delivered in the kitchen. She said if there was left over food or if food was removed from its original
container kitchen staff should apply a new label and date with the name of the item and the expiration date.
She said if food was not dated and labeled the staff could serve expired foods or the wrong foods and could
cause a severe allergic reaction to a resident or make residents ill. Record review of a facility policy titled
Food Storage dated 10/01/2018, revised 06/01/2019 indicated, .It is the policy of this facility to ensure that
all food served by the facility is of good quality and safe for consumption, all food will be stored according to
the state, federal and US Food Codes and HACCP guidelines. 2.c. Refrigerator, food should be dated,
labeled and sealed. 3.c. Freezers, Items should be labeled and dated. Staff shall adhere to safe hygienic
practices to prevent contamination of foods from hands or physical objects. d. Dietary staff must wear hair
restraints (e.g., hairnet, hat, and/or beard restraint) to prevent hair from contacting food .Record review of
the Food and Drug Code dated 2022 indicated.3-602 Labeling3-602.11 Food
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 6 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Labels.(A) FOOD PACKAGED in a FOOD ESTABLISHMENT, shall be labeled as specified inLAW, including
21 CFR 101 - Food labeling, and 9 CFR 317 Labeling, markingdevices, and containers.(B) Label
information shall include:(1) The common name of the FOOD, or absent a common name, anadequately
descriptive identity statement; 3-201.11 Compliance with Food Law.(C) PACKAGED FOOD shall be labeled
as specified in LAW, including 21 CFR 101FOOD Labeling, 9 CFR 317 Labeling, Marking Devices, and
Containers, and 9CFR 381 Subpart N Labeling and Containers, and as specified under S 3-202.18
Event ID:
Facility ID:
455565
If continuation sheet
Page 7 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews the facility failed to establish and maintain an infection
prevention and control program designed to provide a safe, sanitary, and comfortable environment and to
help prevent the development and transmission of communicable diseases and infections for 2 of 4
residents (Resident's #2 and #3) and 2 of 5 staff (CNA B and LVN G) reviewed for infection control. 1.The
facility failed to ensure CNA B changed gloves and washed or sanitized her hands when providing care to
Resident #2 on 8/12/2025.2. The facility failed to ensure LVN G changed gloves and washed or sanitized
her hands during wound care to Resident #3 on 08/12/2025.These failures could place residents at risk of
exposure to infectious diseases due to improper infection control practices.Findings included: 1. Record
review of a Resident Face Sheet for Resident #2 dated 8/12/2025 indicated she admitted to the facility on
[DATE] and was [AGE] years old with diagnoses of schizoaffective disorder (a mental illness that can cause
hallucinations and delusions), atherosclerotic heart disease (plaque buildup that causes narrowing and
limited blood flow in the blood vessels), and polyosteoarthritis (joint stiffness and pain in multiple
areas).Record review of Resident #2's Quarterly MDS assessment dated [DATE] indicated she had
moderate impairment in thinking with a BIMS score of 11. She required substantial/maximal assistance with
personal hygiene and was always incontinent of bowel/bladder.Record review of a care plan for Resident #2
dated 12/31/2024 indicated she had a self-care deficit related to schizoaffective disorder with intervention
for two staff to assist with bed mobility.During an observation on 8/12/2025 at 10:18 AM, CNA B was in the
room of Resident #2 to provide incontinent care. She sanitized her hands and donned (put on) gloves. She
pulled the bed linens down to the foot of the bed and opened Resident #2's brief and pulled it in between
her thighs. CNA B had supplies in a plastic bag that were on an overbed table. She removed wipes from the
plastic bag and wiped Resident #2's abdomen and down both inner thighs with a wipe and placed it inside
the brief. She removed another wipe and wiped down the middle from front to back and placed the wipe
inside the dirty brief. Resident #2 was rolled onto her left side, and CNA B removed a wipe and wiped the
resident's rectal area from front to back. She rolled the dirty brief under the resident's back and placed a
clean brief under the resident's buttocks. She rolled the resident to her right side and removed the brief and
placed it in the trash. She removed another wipe and wiped the rectal area again and placed the wipe in the
trash. She applied barrier cream to the perineal area and secured the clean brief. Resident was covered
back up with the linens. CNA B removed the glove from her right hand and placed it in her left hand and
grabbed the bed control and repositioned the bed in a low position. She removed the glove from her left
hand and placed both gloves in the trash. She exited the room and took the trash to the dirty linen closet
and sanitized her hands.During an interview on 8/12/2025 at 10:20 AM, CNA B said she had been
employed at the facility since April 2025. She said during the care provided to Resident #2 she should have
changed her gloves when she changed tasks from dirty to clean. She said she was nervous and forgot to
change her gloves. She said she had been trained to change gloves when changing from dirty to clean and
to sanitize or wash hands between glove changes. She said there was a risk for contamination if staff did
not change gloves or sanitize their hands between gloves changes. Record review of a CNA Proficiency
Audit for CNA B dated 5/7/2025 indicated she was satisfactory with female perineal care and infection
control awareness.2. Record review of a face sheet for Resident #3 dated 2/20/2025 indicated he admitted
to the facility on [DATE] and was [AGE] years old with diagnoses of Cerebral Infraction (stroke), Muscle
Weakness, Non-pressure chronic ulcer of other part of left lower leg (wound), Hemiplegia and hemiparesis
(paralyzed on one side of the body).Record review of a Quarterly MDS
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 8 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Assessment for Resident #3 dated 6/13/2025 indicated he had severe cognitive impairment with a BIMS
score of 5. He was dependent on staff for personal hygiene. He had an indwelling catheter and was always
incontinent of bladder/bowel. Record review of a care plan for Resident #3 dated 1/13/2025 indicated he
had an impaired cognitive deficit with interventions for skin care: Nursing staff will monitor skin and keep
clean and dry as possible.Record review of physician's orders for Resident #3 dated 7/10/2025 indicated an
order for wound care to his left posterior (back) knee to clean with normal saline/wound cleanser, apply
collagen powder (a substance that is used to promote skin growth) and cover with a primary dressing
daily.During an observation on 8/12/2025 at 2:38 PM in the room of Resident #3 LVN G and CNA C were
present. There was a PPE container on the outside of the door that consisted of gowns and gloves. Prior to
entering Resident #3's room LVN G and CNA C sanitized their hands and put on PPE. CNA C placed a
clean protective covering (wax paper) over Resident # 3's bedside table. LVN G assembled her supplies for
wound care consisting of extra gloves, hand sanitizer, bandage, normal saline and collagen power on the
bedside table. CNA C rolled Resident #3 on his right side and LVN G performed wound care. LVN G
removed the bandage from Resident #3's left knee and placed it in a disposable bag. LVN G then took a
pen out of her pocket and wrote (date and time) on the new bandage. LVN G cleaned Resident #3's wound
with normal saline, applied collagen power, opened the new bandage, and placed it on Resident #3's
wound. LVN G did not change her gloves or sanitize her hands after removing the dirty bandage and before
applying the clean bandage to Resident #3's wound. LVN G and CNA C removed PPE and disposed the
PPE in the trash inside Resident #3' room. LVN G and CNA C sanitized their hands prior to leaving
Resident # 3's room. During an interview on 8/12/2025 at 3:00 PM, LVN G she said she forgot to wash her
hands and change her gloves between taking off the dirty bandage and placing the clean bandage on
Resident #3's wound. She said going from dirty to clean she should have sanitized her hands and changed
her gloves. She said poor hand hygiene could cause cross contamination, spread of bacteria and infection
control issues. During an interview on 8/13/2025 at 10:34 AM, the ADON said she was the IP for the facility
and was responsible for training staff on hire and quarterly on hand hygiene with infection control. She said
staff should change their gloves when going from dirty to clean and sanitize or wash their hands. She said
hand hygiene should be performed before and after care. She said there was a risk for infections to
residents if staff did not change gloves or perform hand hygiene.During an interview on 8/13/2025 at 12:24
PM, the DON said she, along with the ADON, conducted training with the staff on hand hygiene and
infection control. She said gloves should be changed during care when changing from dirty to clean. She
said staff were to wash or sanitize their hands with glove changes. She said staff should never cross
contaminate with clean to dirty. She said she expected the staff to follow infection control practices and
change gloves during care provided. She said there was a risk for infections if staff did not change gloves
during care.During an interview on 8/13/2025 at 2:53 PM, the Administrator said nursing management were
responsible for staff training on infection control. She said when there was direct contact with a resident
staff should sanitize their hands thoroughly before moving on to the next task. She said during wound care
the nurse should change their gloves and sanitize their hands when going from a dirty task to a clean task
and after care was complete prior to leaving the resident's room. She said staff must change gloves and
sanitize their hands to minimize the spread of infection, germs, and bacteria. She said not using good hand
hygiene put all residents at an increased risk for illness.Record review of a facility policy titled Hand
Hygiene dated 6/2025 indicated, .All staff will perform proper hand hygiene procedures to prevent the
spread of infection to other personnel, residents, and visitors. 1. Staff will perform hand hygiene when
indicated, using proper technique
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 9 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
consistent with accepted standards of practice. 6. Additional considerations: a. The use of gloves does not
replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, and
immediately after removing gloves. Hand hygiene table: before and after handling clean or soiled dressings,
linens, etc .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 10 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Town Creek
1816 Tile Factory Rd
Palestine, TX 75801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926
Have policies on smoking.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews, and record reviews, the facility failed to ensure it formulated, adopted,
and enforced policies regarding smoking, smoking areas, and smoking safety that also consider
non-smoking residents for 1 of 2 smoking areas (secured unit smoking area) reviewed for smoking
safety.The facility failed to ensure paper and plastic trash were not discarded into the fire safety can on
8/12/2025.This failure could place residents at risk of injury, burns, and an unsafe smoking
environment.Findings included:During an observation and interview on 8/12/2025 at 9:00 am the red fire
can in the smoking area located on the secured unit was observed with a plastic liner, cigarette butts and
plastic and paper trash. CNA A was outside with a resident and said everyone was responsible for the
smoking area and was unsure who would have put a liner in the can, but the trash was probably placed by
other staff and residents. She said the red fire can should only have cigarette butts because of fires. During
an interview on 8/12/2025 at 9: 20 am the Maintenance Director said he was new and was not sure who
was responsible for the fire cans in the smoking area but would find out. He said he was not sure if a liner
and trash should be in the fire can but could see that it could be a fire hazard. During an interview on
8/12/2025 at 4:00 pm the Administrator said that the designated smoking areas were to be maintained by
the Maintenance Director but all staff that assisted the residents to smoke should be mindful of the ashtrays
and fire cans and ensure there was no trash or plastic liner in the red fire can. She said the Maintenance
Director was new in his position and would see that he was trained on the smoking policy and maintenance
of the smoking areas. She said that by not maintaining the smoking area fires could happen.Record review
of an undated facility policy titled Resident Smoking Policy indicated, .It is the policy of this facility to provide
a safe and healthy environment for residents, visitors, and employees, including safety as related to
smoking. Safety protections apply to smoking and non-smoking residents. 3. Safety measures for the
designated smoking area will include, but are not limited to: c. Accessible metal containers with self-closing
covers into which ashtrays can be emptied .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455565
If continuation sheet
Page 11 of 11