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Inspection visit

Health inspection

Grand Terrace Rehabilitation and HealthcareCMS #4555861 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents received care in accordance with professional standards of practice for 1 (Resident #1) of 2 residents observed for Quality of Care. The facility failed to ensure that CNA A asked for help when she performed incontinent care and dressed a resident who required 2-person assistance for these tasks. This failure could place residents at risk for potential harm or injury during tasks that require 2-person assistance.The findings included:Record review of Resident #1's admission record dated 10/13/25 reflected a [AGE] year-old man who was admitted to the facility on [DATE]. The resident's diagnosis included non-traumatic intracerebral hemorrhage in hemisphere (a stroke caused by bleeding within the brain's cerebral hemispheres, most commonly due to chronic high blood pressure), hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a condition where blood flow to the brain is interrupted, leading to brain tissue damage) affecting the left non-dominant side, need for assistance with personal care, and muscle weakness.Record review of Resident #1's MDS dated [DATE] indicated a BIMS score 06 reflected severe cognitive impairment. The MDS indicated that Resident #1 was totally dependent on two or more staff for toileting hygiene, upper and lower body dressing, putting on/taking off footwear, personal hygiene, and eating. Record review of Resident #1's care plan reflected that Resident #1 had ADL Self Care Performance Deficit related to generalized weakness with interventions of TOILET USE (toilet transfer, toilet hygiene): requires assistance x2 and DRESSING (lower and upper body dressing) requires x2 to dress. On 10/13/25 at 11:00pm observation revealed CNA A performed incontinent care and re-dressed Resident #1 with no assistance from another staff member. It was observed that CNA A did not request assistance from another staff member for this task. On 10/13/25 at 11:10pm, CNA A was interviewed. CNA A stated that she was ok with providing incontinent care alone on Resident #1. CNA A admitted she did not request assistance for this task. CNA A stated that Resident #1's RP, who was present today, usually assisted with incontinent care and dressing. CNA A stated that during the night shift, at times, it was difficult to find another staff member to assist with tasks that required 2-person assistance. CNA A stated that other staff members had their own tasks to perform. CNA A stated that she was aware that Resident #1 had the intervention for 2 persons assist but felt confident in her ability to change the resident on her own. CNA A stated that a negative outcome for not having another staff member assist her could have resulted in the resident being positioned incorrectly or maybe even being injured with a wrong movement. On 10/13/25 at 11:18pm, Resident #1's RP was interviewed. The RP stated that he usually assists the CNAs when they have performed incontinent care or dressed the resident. The RP stated that this was the second time he had seen CNA A perform incontinent care on Resident #1 The RP stated CNA A was not often assigned to Resident #1.On 10/13/25 at 11: 22pm, an attempt was made to interview Resident #1 however resident was too sleepy to answer any questions. When asked a question, Resident #1 kept Residents Affected - Few (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 455586 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455586 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/08/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Grand Terrace Rehabilitation and Healthcare 812 W Houston Ave McAllen, TX 78501 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete his eyes closed and did not respond. Resident #1's RP stated that once resident falls asleep, it is difficult to wake him up.On 10/13/25 at 11:41pm CNA B was interviewed. CNA B stated that generally when a new resident arrived at the facility, she looked into the facility's computer system called Kardex which informed her whether a resident required 1- or 2-person assistance on tasks. CNA B stated if she needed assistance from another staff member, she did not rely solely on another, CNA. CNA B stated that nurses have assisted her with resident tasks such as incontinent care or dressing a resident. CNA B stated that CNA A did not ask her to assist her with incontinent care on Resident #1. On 10/13/25 at 11:56pm RN C was interviewed. RN C stated that nurses have the responsibility to inform the CNAs about specific interventions such as whether the residents required 1- or 2-person assistance for tasks. RN C stated that care plans were written by the ADON or the DON and not by the floor nurses. RN C stated that RNs were responsible for overseeing that CNAs followed interventions according to the care plan. RN C stated that CNAs could not access the care plans therefore it was important to communicate with the CNAs on any changes. RN C stated that she was not approached by CNA A to assist with incontinent care for Resident #1. RN C stated she was not aware CNA A had performed incontinent care on Resident #1 alone. On 10/14/25 at 12:04 am RN D was interviewed. RN D stated that she did not write care plans. RN D stated that the DON or the ADON were responsible for implementing care plans and then letting nurses know of any changes. RN D stated that floor nurses were to oversee CNAs and to make sure interventions were performed as written. RN D stated she was not aware CNA A had performed incontinent care on Resident #1 alone. RN D stated CNA A did not ask for her assistance with Resident #1. On 10/14/25 at 12:24 am ADON was interviewed. ADON stated that the facility had implemented two computer-generated systems for resident care: care plans for nurses and Kardex for CNAs. The ADON stated that both systems showed whether the residents required 1- or 2-person assistance for tasks. The ADON stated that she or the DON were responsible for implementing care plans. The ADON stated that the floor nurses were responsible for overseeing that the CNAs had done the interventions according to the care plan. On 10/14/25 at 12:30 am the DON was interviewed. The DON stated that anytime there has been a change in condition, that he or the ADON are responsible for notifying the nurses. The DON stated that the nurses were then responsible for notifying the CNAs. The DON stated that he or the ADON would be informed of any resident that has had a change in condition. He or the ADON will have then changed the care plan and updated the Kardex system. The DON stated that the CNAs were given 1 to 1 verbal communication on changes. The DON stated that he or the ADON would follow up with the CNAs to ensure they are performing the interventions correctly. On 10/14/25 at 12:42 am the Administrator was interviewed. The Administrator stated that the DON and the ADON were responsible for implementing and carrying out the care plans. The administrator stated that when there are changes, the DON or ADON were to follow through to ensure all staff were familiar with resident changes and performing the interventions correctly. Event ID: Facility ID: 455586 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the December 8, 2025 survey of Grand Terrace Rehabilitation and Healthcare?

This was a inspection survey of Grand Terrace Rehabilitation and Healthcare on December 8, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Grand Terrace Rehabilitation and Healthcare on December 8, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.