F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents received care in accordance
with professional standards of practice for 1 (Resident #1) of 2 residents observed for Quality of Care. The
facility failed to ensure that CNA A asked for help when she performed incontinent care and dressed a
resident who required 2-person assistance for these tasks. This failure could place residents at risk for
potential harm or injury during tasks that require 2-person assistance.The findings included:Record review
of Resident #1's admission record dated 10/13/25 reflected a [AGE] year-old man who was admitted to the
facility on [DATE]. The resident's diagnosis included non-traumatic intracerebral hemorrhage in hemisphere
(a stroke caused by bleeding within the brain's cerebral hemispheres, most commonly due to chronic high
blood pressure), hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of
the body) following cerebral infarction (a condition where blood flow to the brain is interrupted, leading to
brain tissue damage) affecting the left non-dominant side, need for assistance with personal care, and
muscle weakness.Record review of Resident #1's MDS dated [DATE] indicated a BIMS score 06 reflected
severe cognitive impairment. The MDS indicated that Resident #1 was totally dependent on two or more
staff for toileting hygiene, upper and lower body dressing, putting on/taking off footwear, personal hygiene,
and eating. Record review of Resident #1's care plan reflected that Resident #1 had ADL Self Care
Performance Deficit related to generalized weakness with interventions of TOILET USE (toilet transfer, toilet
hygiene): requires assistance x2 and DRESSING (lower and upper body dressing) requires x2 to dress. On
10/13/25 at 11:00pm observation revealed CNA A performed incontinent care and re-dressed Resident #1
with no assistance from another staff member. It was observed that CNA A did not request assistance from
another staff member for this task. On 10/13/25 at 11:10pm, CNA A was interviewed. CNA A stated that
she was ok with providing incontinent care alone on Resident #1. CNA A admitted she did not request
assistance for this task. CNA A stated that Resident #1's RP, who was present today, usually assisted with
incontinent care and dressing. CNA A stated that during the night shift, at times, it was difficult to find
another staff member to assist with tasks that required 2-person assistance. CNA A stated that other staff
members had their own tasks to perform. CNA A stated that she was aware that Resident #1 had the
intervention for 2 persons assist but felt confident in her ability to change the resident on her own. CNA A
stated that a negative outcome for not having another staff member assist her could have resulted in the
resident being positioned incorrectly or maybe even being injured with a wrong movement. On 10/13/25 at
11:18pm, Resident #1's RP was interviewed. The RP stated that he usually assists the CNAs when they
have performed incontinent care or dressed the resident. The RP stated that this was the second time he
had seen CNA A perform incontinent care on Resident #1 The RP stated CNA A was not often assigned to
Resident #1.On 10/13/25 at 11: 22pm, an attempt was made to interview Resident #1 however resident
was too sleepy to answer any questions. When asked a question, Resident #1 kept
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455586
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455586
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grand Terrace Rehabilitation and Healthcare
812 W Houston Ave
McAllen, TX 78501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
his eyes closed and did not respond. Resident #1's RP stated that once resident falls asleep, it is difficult to
wake him up.On 10/13/25 at 11:41pm CNA B was interviewed. CNA B stated that generally when a new
resident arrived at the facility, she looked into the facility's computer system called Kardex which informed
her whether a resident required 1- or 2-person assistance on tasks. CNA B stated if she needed assistance
from another staff member, she did not rely solely on another, CNA. CNA B stated that nurses have
assisted her with resident tasks such as incontinent care or dressing a resident. CNA B stated that CNA A
did not ask her to assist her with incontinent care on Resident #1. On 10/13/25 at 11:56pm RN C was
interviewed. RN C stated that nurses have the responsibility to inform the CNAs about specific interventions
such as whether the residents required 1- or 2-person assistance for tasks. RN C stated that care plans
were written by the ADON or the DON and not by the floor nurses. RN C stated that RNs were responsible
for overseeing that CNAs followed interventions according to the care plan. RN C stated that CNAs could
not access the care plans therefore it was important to communicate with the CNAs on any changes. RN C
stated that she was not approached by CNA A to assist with incontinent care for Resident #1. RN C stated
she was not aware CNA A had performed incontinent care on Resident #1 alone. On 10/14/25 at 12:04 am
RN D was interviewed. RN D stated that she did not write care plans. RN D stated that the DON or the
ADON were responsible for implementing care plans and then letting nurses know of any changes. RN D
stated that floor nurses were to oversee CNAs and to make sure interventions were performed as written.
RN D stated she was not aware CNA A had performed incontinent care on Resident #1 alone. RN D stated
CNA A did not ask for her assistance with Resident #1. On 10/14/25 at 12:24 am ADON was interviewed.
ADON stated that the facility had implemented two computer-generated systems for resident care: care
plans for nurses and Kardex for CNAs. The ADON stated that both systems showed whether the residents
required 1- or 2-person assistance for tasks. The ADON stated that she or the DON were responsible for
implementing care plans. The ADON stated that the floor nurses were responsible for overseeing that the
CNAs had done the interventions according to the care plan. On 10/14/25 at 12:30 am the DON was
interviewed. The DON stated that anytime there has been a change in condition, that he or the ADON are
responsible for notifying the nurses. The DON stated that the nurses were then responsible for notifying the
CNAs. The DON stated that he or the ADON would be informed of any resident that has had a change in
condition. He or the ADON will have then changed the care plan and updated the Kardex system. The DON
stated that the CNAs were given 1 to 1 verbal communication on changes. The DON stated that he or the
ADON would follow up with the CNAs to ensure they are performing the interventions correctly. On
10/14/25 at 12:42 am the Administrator was interviewed. The Administrator stated that the DON and the
ADON were responsible for implementing and carrying out the care plans. The administrator stated that
when there are changes, the DON or ADON were to follow through to ensure all staff were familiar with
resident changes and performing the interventions correctly.
Event ID:
Facility ID:
455586
If continuation sheet
Page 2 of 2