F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve
food under sanitary conditions in accordance with professional standards for food safety in the facility
kitchen.
1)
CNA A failed to put on a hair net before entering the facility kitchen.
This failure could place residents receiving food from the facility kitchen at risk for cross contamination.
The findings included:
During an observation on 08/08/2024 at 9:45 a.m., no hair nets were observed in the wall mounted
container labeled hair nets on the outside of the facility kitchen entrance.
During an observation during kitchen rounds on, 08/08/2024 at 9:50 a.m., CNA A was observed entering
the kitchen and walking approximately 4 feet to the ice machine without a hair net covering her hair. Dietary
Aide A was observed approaching CNA A and asked her to leave the kitchen.
During an interview with the Dietary Manager on, 08/08/2024 at 9:52 a.m., the Dietary Manager stated it
was mandatory for all employees to wear a hair net in the kitchen. The Dietary Manager said the
expectation was for non-dietary employees to ring the bell outside of the door and a dietary employee
would answer the bell. The Dietary Manager stated staff had received training on wearing hair nets in the
kitchen a few months ago.
During an interview with Dietary Aide A on, 08/08/2024 at 9:56 a.m., Dietary Aide A stated she asked CNA
A to step out of the kitchen when she noticed CNA A did not have on a hair net. Dietary Aide A said the
staff had received training on wearing hair nets in the kitchen and said it was important to wear a hair net
because hair can fall into the resident's food, drinks or appliances.
During an interview with CNA A on, 08/08/2024 at 11:25 a.m., CNA A confirmed she entered the kitchen
without a hair net covering her hair and stated she had received training prior to 08/08/2024 about the
importance of wearing hair nets in the kitchen. CNA A stated hair nets should be worn in the kitchen for
sanitary reasons and to keep hair out of patient's food.
During an interview with the DON on, 08/09/2024 at 11:00 a.m., the DON said facility staff had
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455597
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455597
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Memorial Medical Nursing Center
307 W Cypress St
San Antonio, TX 78212
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
received education on not entering the kitchen without a hair net and the DON's expectation was only
dietary staff enter the kitchen. The DON said the importance of employees wearing hairnets was so hair
does not get into the food and to prevent cross contamination.
Record review of a facility policy titled Staff Attire, undated, stated 1. All staff members will have their hair
off the shoulders, confined in a hair net or cap, and facial hair properly restrained.
Event ID:
Facility ID:
455597
If continuation sheet
Page 2 of 2