F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the residents received adequate
supervision and assistive devices to prevent accidents for one resident (Resident #1) of eight residents
reviewed for assistive devices and supervision.
- The facility failed to ensure Resident #1 received adequate supervision and care in accordance with
professional standards when the resident complained of pain and MA B did not notify the nurse promptly.
MA B transferred Resident #1 out of bed using a sit to stand lift without assistance and notified the nurse of
Resident #1's pain afterwards. Resident #1 received an X-ray that was positive for an acute spiral fracture
of her left femur.
The non-compliance was identified as past non-compliance (PNC). The Administrator and DON were
notified of the PNC on 6/18/25 at 1:00 PM. The Immediate Jeopardy began on 6/12/25 and ended on
6/16/25. The facility had corrected the non-compliance before the state's investigation began.
This failure placed residents at risk of a delay in medical evaluation and treatment, which could result in
worsening of condition or serious harm.
Findings included :
Record review of Resident #1's face sheet, dated 6/17/25, reflected an [AGE] year-old female who was
initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included: dementia
((brain disorder that affects thinking, memory, and behavior), hx of fractured left tibia (long bone in lower
leg), hx of fractured left femur neck (hip/thigh bone), age-related osteoporosis (weak bones), unspecified
pain, and muscle weakness.
Record review of Resident #1's quarterly MDS assessment, dated 5/15/25, reflected the resident's BIMS
score was 0, which indicated severe cognitive impairment. The MDS Assessment under Section
GG-Functional Abilities, reflected Resident #1 was dependent on staff for all self-care and mobility ADLs,
and used a manual wheelchair.
Record review of Resident 1's care plan, dated 5/14/25, reflected the resident had ADL self-care
performance deficits and required a high-back wheelchair r/t disease process and posturing with
interventions that included: assistance with all ADL's and an assist of 2 staff for transfers. Further review of
the document revealed it was revised on 6/13/25 to reflect that Resident #1 required safe transfer practices
with interventions that included: a transfer status update form sit-to-stand lift (device used to transfer
individuals who can bear partial weight from one seated surface to another)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
455617
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
to total lift (Hoyer)(device used to transfer individuals who can bear little to no weight) x2 staff members.
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of Resident #1's consolidated physician's orders, dated 6/17/25, reflected in part the
following:
-May use mechanical lift device- as needed. Start date: 1/27/25.
Residents Affected - Few
-May use specialized wheelchair-as needed for posturing and comfort. Start date: 1/28/25.
-Acetaminophen tablet 325 mg-give 1 tablet by mouth two times a day for pain. Do not exceed 3 grams in
24 hours. Start date: 6/12/25.
-Tramadol HCL oral tablet 50 mg-give 1 tablet by mouth every 12 hours for pain. Start date: 1/28/25.
-X-ray of left femur in two weeks 6/27/25-one time only for verbal check fracture healing. Start date:
6/13/25; End date: 6/27/25.
Record review of Resident #1's progress notes, dated 6/12/25 at 9:00 AM by LVN A, reflected the following:
[Resident #1] c/o left leg pain while up for breakfast. Tramadol and routine Tylenol given for pain. [MD] here
and assessed leg and new order given for left leg x-ray from hip to ankle. [Resident #1] was returned to bed
and a skin tear was observed on left lower leg. Dressing applied.
Record review of Resident #1's progress notes, dated 6/12/25 at 9:50 AM by LVN A, reflected the following:
[Hospice RN] here to see [Resident #1]. [Hospice RN] said areas on right buttock and gluteal fold were
looking much better. [Hospice RN] is going to order [Resident #1] a new hospital bed with air mattress and
another overbed table. [Hospice RN] has seen [Resident #1's] left leg and was informed of new order for left
leg x-ray. [Hospice RN] will call [Resident #1's] [RP]and let him know about x-ray order. [Hospice RN]
changed routine Tylenol order from one 325 mg Tylenol BIB [sic] to two 325 mg Tylenol BID. A PRN Tylenol
325 mg one tab every 6 hours as needed for pain was added to orders.
Record review of Resident #1's progress notes, dated 6/12/25 at 2:36 PM by LVN A, reflected the following:
[MD] notified of spiral fracture (a complete bone break that spirals around the bone) of left femur. [MD] ask
that [LVN A] call [Resident #1's] [RP] to see if he wanted [Resident #1] sent out to the hospital, or if
[Resident #1] would continue to be monitored here by [Hospice]. [Resident #1's] [RP] notified and he said
that he would speak to hospice and make a decision.
Record review of Resident #1's progress notes, dated 6/12/25 at 4:33 PM by the MD, reflected the
following:
[Resident #1] seen this am for left lower extremity pain
Xray report acute spiral fracture of left femur with displacement (bone moved out of normal position)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
No falls reported. Skin tear to left shin noted during visit. [Resident #1] usually transferred using sit to stand
lift.
Xray positive for acute spiral fracture of left femur with displacement.
Spoke to [Resident #1's] [RP], pain is currently controlled on APAP and Tramadol.
Residents Affected - Few
[RP] to decide: continue palliative care in facility on hospice, manage pain and add Lovenox for DVT
prophylaxis (action taken to prevent disease). or Revoke hospice and transfer to hospital for management,
due to overall condition surgery not recommended, possible bracing if indicated.
Record review of Resident #1's progress notes, dated 6/12/25 at 8:48 PM by LVN M, reflected the following:
[RP] called facility. Stated do not send [Resident #1] to hospital re: Fx of left femur. Provide care/comfort at
facility, [Hospice]. [Resident#1] sleeping no complaints or s/s of pain or discomfort. Cont on routine pain
management of Tramadol/APAP.
Record review of Resident #1's Xray, dated 6/12/25, reflected in part the following:
.
LEFT FEMUR X-Ray - 2 view:
Findings: AP (front to back) and lateral (one side of the body to the other) views of the left femur
demonstrate a diffuse osteoporosis. There is a distal femoral metaphyseal (area of the thigh bone located
just above the knee) spiral fracture with mild displacement. No bony erosion or destruction is present. The
soft tissues are unremarkable. There is no radiopaque foreign body (white or bright objects).
IMPRESSION:
The bones are osteoporotic. The posteriorly (position at the back, or towards the rear) displaced distal
femoral metaphyseal spiral fracture is present.
Record review of a statement, dated 6/12/25, submitted by MA B reflected in part the following:
When I went to get [Resident #1] up, at first she was saying leave me alone I went to another resident then
came back. When I came back to get [Resident #1] up for breakfast, I used the sit to stand lift and put her
on the chair. [Resident #1] was stating, leave me alone, leave me alone. [Resident #1] was then
complaining of pain when she got in the chair, I thought it was regular pain, because I know she gets pain
pill. I went and told the nurse that [Resident #1] was complaining of pain and the nurse went to give her
medicine. When was [sic] transferring with the sit to stand lift [Resident #1] did not bump her legs or any
part of her body she was ok when I transferred her with the lift.
In an interview on 6/17/25 at 9:20 AM with the Administrator and DON, the DON stated on 6/12/25 it was
reported to her that Resident #1 complained of pain to MA B while she was preparing her for breakfast. The
DON stated MA B notified LVN A, who notified the DON and MD. The DON stated Resident #1 was given
pain medication and had an Xray that revealed an acute spiral fracture of the femur. She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
stated Resident #1 was on hospice and her RP chose not to have her sent out to the hospital since hospice
was able to adjust her pain medication and keep her comfortable. The DON stated the lab was able to
determine that the fracture was acute after comparing the Xray to a previous image. The DON stated this
was her first time dealing with a spiral fracture and she could not use her clinical experience to state likely
causes of that type of fracture. The DON stated Resident #1 was diagnosed with generalized pain and a hx
of a hip fracture, so when she complained of pain, MA B thought it was her usual pain. The DON stated
Resident #1 had a hx of falls but was currently non-ambulatory and was not considered a fall risk. The DON
stated Resident #1 depended on staff for mobility and required a sit-to-stand mechanical lift to be
transferred out of bed. The DON stated there had been no reported incidents or changes in Resident #1's
condition in the days leading up to the injury. The DON stated she took statements from staff who worked
with Resident #1, and no one stated any incidents or changes with the resident. The DON stated if
Resident #1 had fallen out of bed she would have needed assistance getting up, so staff would have been
aware if the injury was caused from a fall. The Administrator stated an investigation was conducted and the
cause of injury was unfounded. The Administrator stated an emergent QAPI meeting was held, and
interventions were put in place that included all staff being in-serviced and completing skills checkoffs on
mechanical lift transfers.
In an interview on 6/17/25 at 10:05 AM, LVN A stated she worked at the facility for about 9 years. She
stated she worked with Resident #1 on 6/12/25. She stated they were passing breakfast trays when
Resident #1 looked at her and said [LVN A] my leg hurts. LVN A stated she was shocked that Resident #1
knew her name and was able to be specific about where her pain was because Resident #1 was diagnosed
with advanced dementia and was normally confused. LVN A stated Resident #1 was able to express when
something was wrong, but she was very specific that day and was able to point to her left leg. LVN A stated
she assessed Resident #1 and only found a faint skin tear to her lower left leg. LVN A stated Resident #1
was on routine Tylenol and Tramadol that had already been administered. LVN A stated the MD was already
at the facility doing rounds and was notified that Resident #1 was complaining of pain. LVN A stated
hospice and Resident #1's RP was also notified. LVN A stated the MD assessed Resident #1 and ordered a
STAT Xray. LVN A stated hospice increased Resident #1's pain medication. LVN A stated Resident #1's
Xray was positive for a spiral fracture to her hip bone and that was considered a more serious type of
fracture. LVN A stated in her experience that type of fracture could be caused by the leg being bent all the
way back or a forceful movement. LVN A stated when she arrived on shift that morning, the off-going nurse
did not report any incidents or changes in Resident #1's condition. LVN A stated the day started as normal.
LVN A stated the usual CNA for that hall did not work that day and MA B was filling in. LVN A stated there
were some staff openings on the unit and it was not unusual for staff from other halls to help. LVN A stated
Resident #1 was total care and required a sit-to-stand mechanical lift for transfers. LVN A stated MA B did
not report any accidents or injuries while transferring Resident #1 to her wheelchair that morning.
In an interview on 6/17/25 at 10:05 AM, MA B stated she worked at the facility for about a year. She stated
she was a MA but also helped as a CNA when needed. MA B stated she worked on the memory care unit
for the past two weeks and was familiar with Resident #1, who complained of pain often. She stated she
worked with Resident #1 on 6/12/25 when the injury was found. MA B stated when she entered Resident
#1's room to get her out of bed for breakfast, she complained of pain which she thought was her normal
pain. MA B stated Resident #1 was complaining of pain before she moved her; however, she proceeded to
use the sit-to-stand mechanical lift to get her into the wheelchair. MA B stated mechanical lift transfers were
supposed to be done with 2 staff but there was no one else available to help so she did it alone.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
MA B stated Resident #1 was able to assist some, which made it easier. MA B stated there was not an
accident during the transfer. MA B stated once she got Resident # in the wheelchair, she reported to LVN A
that Resident #1 was complaining of pain. MA B stated she had been trained on abuse and neglect. She
was able to provide examples of abuse and stated she would report any concerns to the Administrator. MA
B stated she had also been trained on safe repositioning, mechanical lift transfers, and notifying the nurse if
a resident complained of pain before completing any care.
Residents Affected - Few
In an interview on 6/17/25 at 11:01 AM, Resident #1's RP stated the facility notified him on 6/12/25 that
Resident #1 complained of pain in her leg and an Xray showed a spiral fracture of the left femur. The RP
stated he did not have any concerns that Resident #1 was abused or neglected, and the facility always
notified him of any incidents or changes with the resident. He stated he was not present, but he could see
how maybe during a transfer Resident #1's foot was not planted correctly when staff went to transfer her,
and the bone twisted. He stated Resident #1 had multiple fractures in the past and had fragile bones. The
RP stated he was pleased with the care Resident #1 was receiving at the facility; however, he understood
why the State Agency needed to investigate the injury.
In an interview and observation on 6/17/25 at 12:00 PM, Resident #1 was observed lying comfortably in
bed. The bed was in the lowest position with a fall mat on the floor. Resident #1 was dressed in her gown
and was well-groomed with no visible marks or bruises. Resident #1 stated she was fine and denied being
in any pain. Resident #1 stated something happened to her hip, but she was not able to recall what
happened. Resident #1 stated she did not fall, and no one hurt her. Resident #1 was not a good historian
due to her dementia and was not able to complete the interview.
In an interview on 6/17/25 at 1:20 PM, CNA C stated she worked at the facility for 8 years. She stated she
normally worked on the memory care unit with Resident #1; however, she called out on 6/12/25 and staff
who normally did not work with Resident #1 filled in for her that day. CNA C stated she received a call
informing her that Resident #1 had a fractured hip and was on bedrest. CNA C stated Resident #1 required
a sit-to-stand mechanical lift for transfers but when she returned to work, she received an in-service and
was told that Resident #1 now required a total lift for transfers. CNA C stated she was also informed that all
mechanical lift transfers had to be performed with 2 staff. CNA C stated they always used 2 staff with total
lift transfers, but they would sometimes do sit-to-stand lift transfers alone because the residents could bear
some of their weight and assist some. CNA C stated when Resident #1 was transferred, staff had to know
to be patient with her and remind her to keep her legs bent. CNA C stated on 6/13/25 she had to do an
in-service and skills check-off for mechanical lift transfers. She stated shewas also in-serviced on notifying
the nurse of any complaints of pain or change in condition before proceeding with care, and abuse and
neglect. CNA C denied having concerns that any residents were being abused or neglected in the facility .
In an interview on 6/17/25 at 1:45 PM, the DON stated MA B informed the DON that she used a sit-to-stand
mechanical lift to transfer Resident #1 without a second staff. The DON stated Resident #1 required a
2-person assist with transfers and it was also the facility's protocol to use 2 staff during mechanical lift
transfers. The DON stated it was important to use 2 staff during mechanical lift transfers to ensure the
safety of residents and prevent injuries.
Further interview on 6/17/25 at 3:32 PM with the Administrator and DON, the DON stated the expectation
was for the aides to notify the nurse if a resident complained of pain before proceeding with any type of
care so the resident could be assessed and provided pain management and staff were re-educated on this
during in-services regarding the incident. The Administrator stated the aides were not qualified to assess
residents or make any determinations, which was why the nurse had to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
notified. The DON stated providing care after a resident expressed being in pain, without notifying the
nurse, could place the resident at risk of increased pain. The Administrator added that it could place the
resident at risk of further injury or cause an injury.
In an interview on 6/18/25 at 12:49 PM, the MD stated on 6/12/25, she was making rounds at the facility
when LVN A notified her that Resident #1 was complaining of pain in her left leg. The MD stated she went
in the room to assess Resident #1 and ordered an Xray of the leg. The MD stated the Xray was positive for
an acute spiral fracture of the left femur/hip. The MD stated Resident #1 had memory loss due to dementia;
however, she was able to express when she was in pain, she just could not state what caused it. The MD
stated Resident #1 was on hospice for terminal diagnoses of dementia and was also diagnosed with
osteopenia, which meant that the resident's bones were very fragile. The MD stated a spiral fracture was an
injury that would make one think; however, in Resident #1's case it would only take minor trauma to obtain
due to her bones being so fragile. The MD stated there were no reports of a fall or other incidents. The MD
stated Resident #1's bed was always low to the ground and staff used a sit-to-stand mechanical lift to
transfer her. The MD stated she believed the sit-to-stand lift was in the room when she assessed her on
6/12/25. The MD stated Resident #1's injury could have happened during a transfer.
Review of the facility's policy titled Lifting Machine, Using a Mechanical, revised July 2017, revealed in part
the following:
Purpose: The purpose of this procedure is to establish the general principles of safe lifting using a
mechanical lifting device. It is not a substitute for manufacturer's training or instructions.
General Guidelines:
1.
At least two (2) nursing assistants are needed to safely move a resident with a mechanical lift.
.
Steps in the Procedure:
1.
Before using a lifting device, assess the resident's current condition, including:
a.
Physical:
(1)
Can the resident assist with transfer?
(2)
Is the resident's weight and medical condition appropriate for the use of a lift?
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
b.
Level of Harm - Immediate
jeopardy to resident health or
safety
Cognitive/Emotional:
Residents Affected - Few
Can the resident understand and follow instructions?
(1)
(2)
Does the resident express fear or appear anxious about the use of a lift?
(3)
Is the resident agitated, resistant, or combative?
.
The non-compliance was identified as past non-compliance (PNC). The Administrator and DON were
notified of the PNC on 06/18/25 at 1:00 PM. The Immediate Jeopardy began on 06/12/25 and ended on
06/16/25. The facility had corrected the non-compliance before the state's investigation began.
The facility took the following actions to correct the non-compliance prior to the survey:
Record review on 6/17/25 of a document provided by the Administrator titled Emergent Quality Assurance
(QA) Form 10, dated 6/13/25, reflected a QAPI meeting was held to discuss failure and interventions put in
place to prevent failure from occurring again, which included: assessment and STAT treatment of Resident
#1, notifying MD, hospice, family, and ombudsman of incident, in-servicing all staff, skills checkoffs with all
staff, skin assessments, chart review and updated care plan. Follow-up included: continued monitoring of
pain, two weeks of bedrest, and transfer status changed from sit-to-stand lift to complete lift (Hoyer) for
Resident #1, and monitoring of CNAs weekly for proper lift transfers for 4 weeks, then twice monthly, then
times 3 quarterly with results of audits provided to QAPI and recommendations reviewed.
Record review on 6/17/25 of a document provided by the Administrator titled Teammate Corrective Action
Form, dated 6/13/25, reflected CMA B received corrective action via Coachable Moment. CMA B received
one on one education regarding proper use of mechanical lifts and notifying the nurse immediately when
assistance is needed.
Record review on 6/17/25 of documents provided by the DON titled Skin Monitoring Assessment Sheet,
dated 6/13/25-6/14/25, reflected 18 residents on the unit received head-to toe- skin assessments with no
negative findings.
Record review on 6/17/25 of documents provided by the DON titled Competency Assessment: Lifting
Machine,, dated 6/14/25-6/17/25 (overnight 6/16-6/17), reflected 28 staff completed skills checkoffs for
mechanical lift transfers, which included assessing the resident's current physical and emotional condition
before performing the lift and general principles of safe lifting.
Record review on 6/17/25 of in-service titled Use of Sit to Stand and Hoyer lifts, dated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Christian Care Communities and Services Mesquite
1000 Wiggins Pkwy
Mesquite, TX 75150
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
6/13/25-6/15/25, reflected 36 staff were educated by the DON on ensuring that all mechanical lifts be
performed with a 2-person assist always.
Record review on 6/17/25 of in-service titled Abuse, Neglect, Exploitation Policy, dated 6/13/25, reflected 34
staff were educated by the DON regarding the facility's abuse, neglect, and exploitation policy.
Record review on 6/17/25 of in-service titled Safety with turning and repositioning, dated 6/14/25, reflected
28 staff were educated by the DON on safe protocol when turning and repositioning residents.
Record review on 6/17/25-6/18/25 of Residents #1, #2, #3, #4, #5, #6, #7, and #8, who all required transfer
assistance, EHRs revealed their care plans included interventions to address ADL needs and appropriate
transfer requirements. Resident #1's care plan was revised on 6/13/25 with transfer status updated to Hoyer
Lift X 2 staff members,
Observations on 6/17/25 from 12:00 PM-1:15 PM; 4:00 PM-4:35 PM, with Residents #1, #2, #3, #4, #5, #6,
#7, and #8, who all required transfer assistance, revealed no s/sx of pain or visible marks or bruises.
Observation of mechanical lift transfers revealed they were safely completed, following protocol with
2-person assist.
Interviews on 6/17/25 from 12:00 PM-1:15 PM; 4:40 PM-5:05 PM, with the RPs and Residents #1, #2, #3,
#4, #5, #6, #7, and #8, who all required transfer assistance, revealed no concerns for accidents/injuries
during mechanical lift transfers, abuse, or neglect of residents.
Interviews from 6/17/25 (varied times between 10:05 AM-5:22 PM) - 6/18/25 (9:40 AM-11:35 AM),
conducted with the Administrator, DON, nurses and CMA/CNAs: LVN A (1st shift/weekdays), CMA B (1st
shift/rotating days), CNA C (1st shift/rotating days), CNA D (1st shift/rotating days), RN E (2nd
shift/weekdays), CNA F (2nd shift/rotating days), CNA G (2nd shift/ rotating days), CNA H (2nd shift/
rotating days), CNA I (2nd shift/ rotating days), LVN J (1st shift/weekdays), CNA K (1st shift/rotating days),
CNA L (1st shift/rotating days), LVN M (3rd shift/weekdays), CNA N (3rd shift/rotating days), LVN O (1st/2nd
shift/double weekends), CNA P (3rd shift/ rotating days), RN Q (3rd shift/weekends), and CNA R (3rd shift/
rotating days), indicated they all participated in in-services and skill checkoffs prior to starting their shifts. All
staff were able to state that the facility used two different type of mechanical lifts (sit-to-stand and total
mechanical lift) and transfers with both lifts required a 2-person assist at all times. All staff were able to
state that using a draw sheet and pillow would reduce the risk of injuries when turning and repositioning
residents. All CMA/CNAs were able to state that the nurses must be notified immediately if a resident had
any changes in condition or c/o pain before proceeding with care or transfers . All nurses were able to state
they were responsible for assessing any c/o of pain or changes in a resident's condition, report to the MD,
and follow any new orders. All nurses were able to state they would be aware of all mechanical lift transfers
and would be available to assist if needed. All staff were able to state in their own words the facility's abuse,
neglect, and exploitation policy. All staff were able to describe abuse, neglect, and exploitation, when to
report it, and who to report it to.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455617
If continuation sheet
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