F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the resident or the resident's representative of the
transfer or discharge and the reasons for the move in writing and in a language and manner they
understand and send a copy of the notice to a representative of the Office of the State Long-Term Care
Ombudsman for one (Resident #1) of three residents reviewed for discharge notices.
The facility failed to notify Resident #1 or her representative in writing of her transfer/discharge to the
hospital for behavioral reasons, the reason for the transfer, and the right to appeal and they failed to send a
copy of the notice to the ombudsman as soon as practicable of the transfer/discharge.
This failure could place residents at risk of being transferred or discharged , and not having access to
available advocacy services, discharge/transfer options, and appeal processes.
Findings included:
Record review of Resident #1's face sheet, dated 09/04/24, reflected the resident was a [AGE] year-old
female who was admitted to the facility on [DATE] and discharged [DATE] to an acute care hospital.
Record review of Resident #1's 5-day scheduled MDS assessment, dated 03/26/24, reflected a BIMS score
of 12, which indicated moderate cognition impairment. Her diagnosis included encephalopathy (brain
dysfunction), legal blindness, acute respiratory failure, and schizophrenia.
Record review of Resident #1's Nurses Notes, dated 03/28/24, reflected the following:
[Resident #1] was discharged today to the VA Hospital due to her increasing and escalating mental health
concerns that were preventing her from fully participating in her rehab here at this facility. VA LCSW
confirmed she spoke with the VA physician as well as the VA ER LSW and sent notes stating [Resident #1]
had been discharged from the VA CCN Contract program effective today due to her needs not being able to
be safely met at this facility. Facility Administrator phoned and notified [Resident #1] guardian, [Guardian
Name]. [Guardian Name] stated she and the family would be at this facility at some point this weekend to
pick up [Resident #1] personal belongings.
Review of Resident #1's clinical record reflected there was no documentation of the resident, the resident's
responsible party, or the Ombudsman being notified in writing of the resident's discharge or the reason for
the resident's discharge.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455626
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455626
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oakmont Guest Care Center
2712 N Hurstview
Hurst, TX 76054
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Interview on 09/04/24 at 10:01 AM with Resident #1's POA revealed she had received a phone call on
03/28/24 at around 11 AM stating Resident #1 was going to be transferred to the VA ER to get a mental
health evaluation and medication adjustment. Resident #1's POA stated the same day 03/28/24 at around 3
PM she received a call from the Administrator, and he stated the resident was going to be discharged from
the facility. Resident #1's POA stated she did not receive any paperwork or discharge information.
Residents Affected - Few
Interview on 09/04/24 at 4:11 PM with the Ombudsman revealed she was not notified of Resident #1's
discharge.
Interview on 09/04/24 at 4:32 PM with the Administrator revealed Resident #1 was transferred to the
hospital for a mental health assessment and stabilization. He stated Resident #1 was being combative,
verbally aggressive, and refusing care. He stated by Resident #1 agreeing to go to the hospital Resident #1
initiated the transfer. The Administrator stated the VA ended Resident #1's contract on 03/28/24 and the
resident was discharged . He stated the family was made aware verbally. He stated nothing in writing had
been sent with the resident or family explaining the reason for her discharge. The Administrator stated he
was not aware the Ombudsman had to be contacted for any discharges other when a resident was issued a
30-day discharge notice.
Review of the facility's current Transfer and Discharge, facility - Initiated policy, revised October 2022,
reflected the following:
Once admitted to the facility, residents have the right to remain in the facility. Facility-initiated transfers and
discharges, when necessary, must meet specific criteria and require resident/representative notification and
orientation, and documentation as specified in this policy.
Notice of Transfer or Discharge (Emergent or Therapeutic Leave)
1. When residents who are sent emergently to an acute care setting, these scenarios are considered
facility-initiated transfer, NOT discharges, because the resident's return is generally expected.
2. Residents who are sent emergently to an acute care setting, such as hospital, are permitted to return to
the facility. Residents who are sent to the acute care setting for routine treatment/planned procedures are
also allowed to return to the facility .
3. Notice of Transfer is provided to the resident and representative as soon as practicable before the
transfer and to the long-term care (LTC) ombudsman when practicable.
4. Notice of facility bed-hold and return policies are provided to the resident and representative within 24
hours of emergency transfer.
5. Notices are provided in a form and manner that the resident can understand, taking into account the
resident educational level, language, communication barriers, and physical or mental impairments.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455626
If continuation sheet
Page 2 of 2