F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation, and record review, the facility failed to ensure the residents had the right to be free
from physical abuse and neglect for 3 (Resident #1, Resident #2, and Resident #3) of 9 residents reviewed
for abuse and neglect. 1.?????The facility failed to provide continuous one to one monitoring for Resident
#1 after repeated targeted aggressive behavior against Resident #2. An Immediate Jeopardy (IJ) situation
was identified on 07/01/25 at 6:55 pm for failure #1.??While the IJ was removed on 07/02/25 a 6:42 pm the
facility remained out of compliance at a scope of isolated that with a potential for more than minimal harm,
due to the facility's need to evaluate the effectiveness of the corrective systems.? 2.?????The facility failed
to ensure Resident #3 was not physically abused by MA F on 06/25/2025 when MA F grabbed Resident
#3's wrist. These failures could affect the residents by placing them in mental anguish or emotional distress,
pain, and physical harm.
Findings included:
1.Resident #1
Review of Resident #1's face sheet dated 07/01/25 reflected an [AGE] year-old male who was admitted to
the facility on [DATE] and readmitted on [DATE] with diagnoses including other frontotemporal
neurocognitive disorder (degeneration of the frontal and temporal lobes of the brain, leading to a range of
behavioral, language, and movement difficulties) vascular dementia (a decline in thinking skills caused by
conditions that reduce or block blood flow to the brain, leading to brain damage), with other behavioral
disturbance, and major depressive disorder (a serious mental illness characterized by persistent sadness,
loss of interest in activities, and other symptoms that significantly interfere with daily life).
?Review of Resident #1's quarterly MDS assessment, dated 05/23/25, reflected a BIMS score of 9,
indicating moderate cognitive?impairment?Section E Behavior reflected physical behavior directed towards
others (example hitting, kicking, pushing, scratching, grabbing, abusing others sexually) – behavior
of this type occurred every 1 – 3 days. Verbal behaviors directed towards others (example
threatening others, screaming at other, cursing at others) – behavior of this type occurred every 1
– 3 days.
?Review of Resident #1's care plan reflected focus – noted behaviors of physical aggression:
1.?????05/13/15 resident to resident – Resident #1 was seen holding a fork/spoon like object and
was on the verge of trying to stab another resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 16
Event ID:
455638
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
2.?????05/19/25 resident to resident - Resident #1 grazed the other resident in the back of head with
remote
Level of Harm - Immediate
jeopardy to resident health or
safety
3.?????05/28/25 resident to resident – Resident #1 hit another resident with a broom while sitting in
the secure dining room
Residents Affected - Some
4.?????06/01/25 resident was destroying dining room area by overturning table and chair
Review of Resident #1's care plan reflected interventions for noted behaviors of physical aggression:
1.?????05/13/25 document behaviors in the clinical record.
2.?????05/13/25 let physician know if behaviors are interfering with daily living.
3.?????05/13/25 refer to psychologist/psychiatrist as needed.?
Review of Resident #1's care plan reflected focus revised on 05/29/25 indicated Resident #1 had potential
to demonstrate verbally abusive behaviors related to vascular dementia, with other behavioral
disturbance.?Review of Resident #1's care plan reflected focus revised on 05/26/25 indicated Resident
#1?resided?on the facility secured unit related to deemed at risk for elopement.
?Review of Resident #1's care plan reflected focus revised on 06/30/25 indicated Resident #1
demonstrated behavior symptoms/risk at times such as cursing at other residents who are in the way and
following other resident (Resident #2) around telling him to get out from his property.?
?Review of Resident #1's care plan reflected focus revised on 05/26/25 indicated Resident #1 was at risk
for behaviors related to demonstrates physically abusive behaviors 05/26/25 – resident to resident,
Resident #1 ambulating on hallway with staff member when he hit another resident in the face.
?Review of Resident #1's care plan reflected interventions dated 05/26/25 indicated psychiatric referral as
needed to evaluate and follow in house or outpatient.
?Observation of the facility secured unit on 07/01/25 at 12:10 p.m., revealed Resident #1 was?sitting quietly
at a dining table.??Residents had finished eating. Two staff members were observed in the
dining?area?performing normal work duties.?
Observation in facility secured unit on 07/01/25 at 2:56 p.m., Resident #1 reflected the door was closed to
Resident #1’s room. When surveyor entered with the assistance of RN D, Resident #1 was sitting on
his bed. His roommate was laying in his own bed sleeping. Observed no 1:1 monitoring of Resident #1.
?Review of Resident #1’s Nurses Note?dated 05/09/25 written by the ADON reflected Resident #1
was placed on the secure unit due to elopement risk.
?Review of Resident #1’s Nurses Note dated 05/13/25 written by LPN A reflected aide (name of
aide not stated) reported to LPN A that Resident #1, who was the roommate of Resident #2, was seen
holding a fork/spoon like object and was on the verge of trying to [stab] Resident #2.??The aide was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 2 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
unable to remove the fork/spoon out of Resident #1’s hands.??LPN A was called and able to
remove the fork/spoon from Resident #1. Both residents were assessed for injury, none at the time will
continue to monitor both residents for any complications.
Review of Resident #1’s Nurses Note dated 05/20/25 written by RN C reflected Resident #1 was
holding a remote in hand and refused to put remote down.??Resident #1 picked up broom in the dining
room hallway and attempted to hit another Resident #2. CNA (name of CNA not stated) able to redirect and
remove broom from Resident #1.??Resident #1 was holding remote that he refused to put down. Resident
#1 “grazed” Resident #2 in the back of the head with remote. Residents separated for safety.
Resident #1 closely monitored post incident.?
?Review of Resident #1’s Progress Note Psychiatric Initial Evaluation dated 05/20/25 by PNP
reflected dementia with behavioral disturbances. Patient #1 currently on 1:1 observation, continue current
medication regimen. Continue to assess for adverse effects and let medication management associates
know. Patient has significant cognitive impairment consistent with Alzheimer’s disease (a
progressive neurodegenerative disorder that gradually destroys memory and thinking skills, eventually
impacting the ability to carry out even the simplest tasks). Patient with history of becoming easily agitated.
Staff report patient was physically aggressive towards another resident with difficulty redirecting over the
weekend. No aggressive behaviors noted during evaluation. Seen for initial psychiatric evaluation by
request of facility. Consider sending to psychiatric hospital or emergency room if patient is a danger to self
or others.
?Review of Resident #1’s Nurses Note dated 05/20/25 written?by?RN D reflected PNP saw
Resident #1.??PNP said she hoped the medications will help calm him down and he will have less
behaviors.
Review of Resident #1’s Nurses Note dated 05/26/25 written by LVN E reflected Resident #1 walked
down the hallway of the secured unit when he hit Resident #2 on the face. Both Resident #1 and Resident
#2 grabbed each other’s arms. Residents separated by two staff members (names of staff members
no listed).??No acute injuries noted. Resident #1 was easily redirected and was calm after being separated
from Resident #2. Will continue to monitor.
?Review of Resident #1 Psychiatry Follow Up from PNP dated 05/27/25 reflected Resident #1 was involved
in an altercation with another resident over the weekend, where he was the aggressor. Resident #1 with
vascular dementia with behavioral disturbances, currently 1:1 (indicates that one staff member is assigned
to continuously observe a single patient. This was often necessary for patients with certain behavioral
conditions). Consider sending to emergency room or psychiatric hospital. Dementia in other diseases
classified elsewhere, moderate with other behavioral disturbance – Resident #1 with history of
becoming easily agitated. Was involved in an altercation with another resident [Resident #2] over the
weekend. Resident #1 was the aggressor.??Resident #1 continued to be on 1:1, required close monitoring.
He appeared to dislike one particular resident (Resident #2). Resident #1 seen in room on 1:1 observation,
did not engage much, oriented to self only, significant cognitive impairment consistent with dementia.
Resident #1 required 1:1 observation and required close monitoring. Staff were to monitor, redirect, and
ensure Resident #1’s safety.??It was recommended to keep Resident #1 and Resident #2 in
separate locations.
Resident #2
Review of Resident #2’s face sheet dated 07/01/25 reflected a [AGE] year-old male who was
admitted to the facility on [DATE] with diagnoses including senile degeneration of brain (decline in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 3 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
cognitive abilities, memory, and behavior associated with old age), Major depressive disorder, wandering in
diseases (repetitive, aimless movement from place to place, often without a clear purpose or destination,
especially in individuals with dementia or other cognitive impairments).?
Review of Resident #2's quarterly MDS assessment, dated 04/18/25, reflected a BIMS score of 3,
indicating severe cognitive?impairment.
Residents Affected - Some
Review of Resident #2's care plan reflected focus revised on 04/12/25, indicated Resident #2 had a
behavior problem related to taking other residents’ food off their tray during meals.?
?Review of Resident #2’s Nurses Note dated 05/13/25 written by LPN A reflected Resident #1, who
was a roommate with Resident #2, was seen holding a folk/spoon like object and was on the verge of trying
to stab Resident #2. The aide (name of aide not stated) tried to get the folk out of Resident #1’s
hands but Resident #1 was unable to give up the folk. LPN A was called to the scene and was able to
remove the folk from Resident #1. Both residents were assessing for any injury, no injuries.
Review of Resident #2’s Nurses Note dated 05/26/25 written by LVN E reflected Resident
#2’s was walking down the hallway when he was hit on left side of jaw by another resident (Resident
#1). Both residents grabbed each other's arms. Resident separated from the other resident by staff x2. No
visible injuries noted. Attempted to initiate neurological assessment and vitals, Resident #2 refused at this
time. Will continue to monitor.
Review of Resident #2’s Nurses Note dated 05/20/25 written by RN C reflected Resident #2 was
sitting in chair in dining room. Another resident (Resident #1) attempted to hit Resident #2 with broom and
hit the chair. Resident #2 remained seated in dining room chair. Resident #1 grazed Resident #2’s
hair on the back of the head with the remote. Resident #2 remained seated, no signs of agitation or
aggressive behavior noted. Residents separated for safety.
Review of Resident #2’s Progress Note Psychiatric Follow Up Evaluation dated 05/20/25 by PNP
reflected Resident #2 was involved in an altercation where he was hit by another resident (Resident #1).
Plan was to redirect and keep him safe.
Review of Resident #2 Progress Note from PNP dated 05/27/25 reflected Resident #2 was involved in an
altercation where another resident (Resident #1) hit him; Resident #2 did not retaliate. Resident #1 required
redirection and safety measures. Staff were advised to try to keep Resident #2 and Resident #1 in different
locations to prevent further incidents.
Review of facility complaint incident report dated 06/01/25 revealed Resident #1 had a problem with
Resident #2. Resident #1 is fixated on Resident #2.??Resident #1 said, “he thinks resident two
broke his family up.”
Review of Psychiatry Follow Up from PNP dated 06/10/25 reflected Resident #1 with history of becoming
easily agitated and continued to be 1:1 observation, required close monitoring. On and off agitation and
aggressive behavior towards one particular resident (Resident #2). Social support – Resident #1
received 1:1 observation and required close monitoring due to aggressive behavior. Follow up – staff
to monitor, re-direct and keep safe, continue 1:1 observation due to behavioral issues. Keep Resident #1
and Resident #1 at different locations was encouraged. Continue secure unit placement. Consider sending
to the emergency room if identified harm to self or other.?
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 4 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Review of Resident #2’s Nurses Note dated 06/17/25 written by RN D revealed Resident #2 would
take food when he walked by.?
Review of IDT (team is composed of various healthcare professionals who collaborate to provide
comprehensive care and support for residents) meeting note dated 06/19/25 and attended by the
Administrator, ADON, MDS Coordinator and therapy reflected, “Team decided that with information
that we reviewed [Resident #1] would be OK off 1:1 monitoring.”??No MD or PNP listed as attending
meeting and no documentation of information reviewed.?
Review of Resident #2’s Nurses Note dated 06/20/25 written by RN D revealed Resident #2 seen
walking around eating and stealing food from others. Was able to redirect him but he kept walking towards
other and grabbing at food or drinks. Other patients are very upset and stating they might hit him if he kept
doing it.
Review of Resident #2’s Nurses Note dated 06/21/25 written by RN D revealed was going in other
rooms and standing over patients while sleeping. Other patients getting upset.
?Review of Resident #2’s Nurses Note dated 06/26/25 written by RN D revealed continues to take
other's food at times.
?Review of Resident #2’s Progress Note dated 07/02/25 written by MD reflected Resident #2 was
the target of another resident’s (Resident #1’s) erratic behavior on 06/28/25, though staff
prevented?altercation.
Interview on 07/01/25 at 2:42 p.m., with the PNP revealed Resident #1 was a safety concern because he
was aggressive. She was concerned about his safety and the safety of the other residents if Resident #1
was not provided 1:1 monitoring.???She said he was on the correct medications and if he was not given
1:1 monitoring, the facility needed to find alternative placement for Resident #1.
Interview on 07/01/25 at 12:10 p.m., with RN D revealed Resident #1 “targets” Resident #2,
but Resident #1 instigates things by taking food and items from residents’ trays (including Resident
#1’s tray). RN D said he was not concerned Resident #1 would harm other residents and Resident
#1 was currently not 1:1. RN D felt they had enough staff and Resident #1 could be watched. He said some
incidents between Resident #1 and Resident #2 have occurred in the past even when Resident #1 was on
1:1 monitoring because staff was not watching.??An example was when Resident #1 attempted to hit
Resident #2 with a broom.
Interview on 07/01/25 at 2:56 p.m., with RN D revealed Resident #1 said he was taken off 1:1 monitoring
last Wednesday?(06/25/25) and when RN D came to work on the following?Thursday (06/26/25), Resident
#1 was off 1:1 monitoring and had been off 1:1 monitoring since.
Interview on 07/02/25 at 11:29 p.m., CNA G revealed she had not witnessed any physical aggression
towards Resident #2 by Resident #1. She said Resident #2 would go around Resident #1’s food tray
and take things from his tray. CNA G example gave the example of when Resident #2 took Resident
#1’s food cover. CNA G said this would aggravate Resident #1 and said Resident #1 would say
something to the affect that Resident #2 was messing with his wife.??Resident #1 thought that Resident #2
was in Resident #1’s home. She said Resident #1 would threaten Resident #2 when Resident #2
moved things around and said, “I’m going to kick your ass.”??CNA G did not think that
1:1 monitoring was necessary because there were 2 aides in the secured unit she said when staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 5 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
was there they could re-direct Resident #1.??She said that Resident #1 listened to her, but she was not
sure if he listened to the staff on other?shifts.
?Interview on 07/02 25 at 2:50 p.m., LVN E revealed she had worked in the secured unit and was familiar
with the relationship between Resident #1 and Resident #2. She said that Resident #1 seemed like he
would get agitated when he saw Resident #2. She said Resident #1 would get upset and start walking
towards Resident #2 getting verbally aggressive and cursing. She said there was an altercation between
Resident #1 and Resident #2 with a broom when she was on duty, but she did not see what happened. She
said a CNA got in between the residents. She said she was not concerned about resident safety because
Resident #1 always received 1:1 monitoring when she was working the secured unit. She said as long as
Resident #1 was 1:1 she was not concerned about safety. She said it was the responsibility of the DON and
Administrator to decide if a resident received 1:1 monitoring. She said the negative effect of a resident who
does not have 1:1 monitoring and needs 1:1 monitoring was that a resident could get hurt.
?Interview on 07/02/25 at 2:17 p.m., RN C revealed she used to work in the secured unit at night and was
familiar with Resident #1 and Resident #2. She said they are physically independent in that they are not in
wheelchairs and are able to walk. She said Resident #1 and Resident #2 do not like each other. Resident
#1 would say, “it is my house.” She said the residents should be separated. She said
Resident #1 should definitely be monitored 1:1. She said if Resident #1 was not monitored 1:1, Resident #2
can get close to him and that irritated Resident #1. She said if Resident #1 is monitored 1:1, he can be
re-directed quickly. She said when he received 1:1 monitoring, he was fine but as soon as he was taken off
his behaviors go back to what they were previously.??She thinks that Resident #1’s behavior could
cause harm to Resident #2 or himself if Resident #1 did not receive 1:1 monitoring.
?Interview on 07/02/25 at 12:46 p.m., with the DON revealed she had not witnessed any disturbances
between Resident #1 and Resident #2, but it was reported to her by the overnight nurse (could not
remember the name of the nurse) by phone that Resident #1 attempted to hit Resident #2 with a broom.
The ADON had heard that Resident #1 thinks that Resident #2 was trying to “break up his
family.” She said that Resident #1 found Resident #2 sitting on Resident #1’s bed and
Resident #2 had an incontinent episode and Resident #1 had been “fixated” on Resident #2
since this episode. The ADON said the IDT team decided if a resident was going to come off 1:1
monitoring.??She said the IDT team consists of the Administrator, the DON, Social Worker, and
psychologist. She said she felt like the PNP should have been included in the decision whether to remove
Resident #1 from 1:1?monitoring.
?Interview on 07/01/25 at 5:13 p.m., CNR #1 revealed Resident #1 was fixated on Resident #2 and they
were both in the secured unit, so it was not like you could keep them separate. She said the facility held an
IDT meeting on 06/19/25 and the team reviewed Resident #1’s behaviors and progress note
charting and found 1:1 monitoring for Resident #1 was not warranted any longer. She said the facility
needed to make sure the provider was consulted and updated. She said if the PNP said Resident #1
needed to have 1:1 monitoring, then Resident #1 needed to be on 1:1 monitoring. She said if you
don’t get the approval from the provider, the PNP, you run the risk of more resident-to-resident
altercations.
?Interview on 07/02/25 at 3:15 p.m., CNR #2 revealed that during the IDT meeting on 06/19/25 that
concluded that was okay to end Resident #1’s 1:1 a critical component that was missing because
the PNP was not included and consulted. He said it was the responsibility of the Administrator make
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 6 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
sure that all relevant people are present during an IDT meeting. He said the possible negative outcome of
not including the PNP provider at the IDT meeting to provide input regarding the possibility of removing
Resident #1 from 1:1 monitoring would be continuing issues with resident-to-resident altercations.
?Interview on 07/02/25 at 3:06 p.m., the Administrator revealed the PNP should have been kept in the loop
when the IDT team made the decision on 06/19/25 to removed Resident #1 from 1:1 monitoring. He said he
thought Resident #1 was doing better because Resident #1 did not have any incidents of altercations with
Resident #1.??He said that the IDT meeting participants should have included a mental health provider to
discuss Resident #1’s 1:1 status. He said that Resident #1’s 1:1 monitoring should have
remained intact, and he should not have been removed from 1:1 monitoring. He said the negative affect of
not having a resident on 1:1 monitoring who should be on 1:1 monitoring would be that it could be unsafe
for residents. The Administrator said it was his understanding that Resident #1 only had problems with
Resident #2, and Resident #1 was focused on Resident #2.??Resident #1 thought that Resident #2 stole
his family. He also heard that Resident #2 had an incontinent incident on Resident #1’s bed and
Resident #1 had not forgotten about the incident and Resident #1 was still upset about it.??The
Administrator said the facility was working on getting Resident #1 transferred to another facility because of
his fixation on Resident #2 and concerns for Resident #1’s safety and other safety of the other
residents in the secured unit. It is the responsibility of the Administrator and the IDT team to make sure that
the physical and mental providers are included in the IDT meeting when making decisions about 1:1
monitoring status.?
Review of facility policy Resident to Resident Altercations dated December 2016 reflected the facility staff
will monitor residents for aggressive/inappropriate behavior towards other residents. Occurrences of such
incidents shall be promptly reported to the nurse supervisor, director of nursing services, and the
administrator. If two residents are involved in an altercation staff will notify each resident's attending
physician of the incident, review the events with the nursing supervisor, director of nursing and possible
measures to try to prevent additional incidents, make any necessary changes to the care plan approaches
to any or all of the involved individuals, document in the resident’s clinical record all interventions
and their effectiveness, contract psychiatric services as needed for assistance in assessing the resident,
identifying causes, and developing a care plan for interventions and management as necessary or as may
be recommended by the attending physician or interdisciplinary care planning team. If after carefully
evaluating the situation, it is determined that care cannot be readily given within the facility to transfer the
resident.
This was determined to be an Immediate Jeopardy (IJ) on 07/01/25 at 5:27 pm.??The Administrator was
notified at 6:55 p.m.??The ADM was provided with the IJ template on 07/01/25 at 6:55 p.m.
The following Plan of Removal submitted by the facility was accepted on 07/02/25 at 1:01 p.m.
?PLAN OF REMOVAL
On 07/01/2025 an abbreviated survey was initiated at the facility.??On 07/01/2025 the surveyor provided an
Immediate Jeopardy (IJ) Template notification that the Regulatory Services has determined that the
condition at the facility constitutes an immediate threat to resident health and safety.
The notification of Immediate Jeopardy states as follows: The facility failed to continuously monitor Resident
#1 1:1 for multiple altercations of aggressive behavior targeted against Resident #2.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 7 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
IMMEDIATE JEOPARDY PLAN OF REMOVAL for F600 – Failure to Protect Residents from Abuse
Level of Harm - Immediate
jeopardy to resident health or
safety
Tag Number: F600 Regulation: The resident has the right to be free from abuse. Deficient Practice: The
facility failed to ensure that Resident #1 was continuously monitored as ordered for 1:1 supervision
following multiple episodes of physical aggression toward Resident #2, placing Resident #2 at risk for harm.
Residents Affected - Some
1. Corrective action(s) taken for resident(s) found to be affected:
Who: The Administrator/Designee and Secure Unit Charge Nurse.
What: Immediately reinstated 1:1 monitoring for Resident #1 to ensure Resident #1 and Resident #2 are
separated. 1:1 monitoring to include direct 24-hour eyes on supervision by dedicated/assigned staff
member. In-service education provided clarification to staff to ensure Resident #1 is not left alone at any
time and the protocol for providing breaks and adequate replacement for assigned staff member.
When: Initiated on 07/01/2025, following incident review.
Where: On the secured memory care unit, where both residents reside.
Additionally:
Resident #2 was assessed by the ADON/Designee for injury and psychosocial impact—no acute
injury found, no acute psychosocial impact. Referral was made to [MD]?on 07/01/25 to conduct follow up
visit on 7/2/2025. No other residents identified during review of R-to-R altercations with Resident #1
Psychiatric Nurse Practitioner (NP) re-evaluated Resident #1 on 07/01/2025, recommending need to
reinstate 1:1 due to continued aggression.
The interdisciplinary team (IDT) met on 07/01/2025 and updated Resident #1’s care plan to reflect
behavior management strategies, permanent 1:1 status, and physical separation plan from Resident #2
through direct 1:1 supervision. Finding alternate placement.
?2. How the facility will identify other residents who could be affected:
Who: ADON/Designee.
What: Conducted a review of all residents on the secured unit with active or recent aggressive behavior or
R-to-R altercations within the last 30 days. Facility wide incidents were reviewed and are currently ongoing
starting on 7/1/25
When: Audit began 07/01/2025 and will be completed by 07/02/25.
Where: Secured unit.
The audit includes:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 8 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Review of behavior monitoring orders.
Level of Harm - Immediate
jeopardy to resident health or
safety
Validation of 1:1 interventions being documented and implemented. Documentation is assigned to the
Charge Nurse on the MAR/TAR every shift and paper monitoring, which includes location, behavior/activity
and supervising staff initials, is ongoing with 1 hour frequency.
Residents Affected - Some
Confirmation of care plan updates for any additionally identified resident and interdisciplinary review of any
behavior incidents in the last 30 days.
?3. Systemic changes made to ensure the deficient practice does not recur:
Who: Staff Development Nurse, in coordination with Administrator/Designee and Regional Nurse
Consultant.
What: Regional Nurse provided education to the Assistant Director of Nursing and Administrator on
07/01/2025 by in-service education. Assistant Director of Nursing and Administrator will conduct
Facility-wide in-service education and posttest for all licensed nurses, CNAs, agency and direct care staff
prior to the start of assigned shift. New staff will receive training during orientation:
Abuse prevention
Resident to Resident altercation policy
Requirements for initiating, documenting, and discontinuing 1:1 supervision. In-service provided clarification
to staff outlining the expectations of 1:1 supervision, including, 24-hour eyes on supervision; not leaving
Resident unsupervised at any time; providing adequate coverage of assigned staff member.
Importance of timely IDT reviews and documentation in the MAR/TAR and care plan.
When: Initiated on 07/01/2025 and completed by 07/02/2025 with all current and oncoming staff/agency
prior to start of shift worked; new staff will receive this training during orientation.
Where: In-person training held in facility and documented with sign-in sheets.
Additional changes:
Continue 1:1 Supervision Monitoring Log, to be maintained at the point of care (resident’s room or
nearby nurse station), requiring hourly initials by assigned staff. Verification of completion of monitoring log
will be done by ADON/designee daily.?
1:1 supervision will be reviewed by IDT within 24 hours of initiation and will be reviewed daily for continued
appropriateness of 1:1.
?4. How the facility will monitor to ensure compliance and prevent recurrence:
Who: Administrator/designee.
What:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 9 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Weekly audits of 100% of residents with 1:1 orders for compliance with documentation, monitoring logs,
and MAR/TAR entries.
Level of Harm - Immediate
jeopardy to resident health or
safety
Monthly reviews of incident reports involving R-to-R contact, focusing on behavioral care planning and
response follow-through.
Residents Affected - Some
When: Weekly audits for 8 weeks starting 07/02/25, followed by monthly audits for 4 months.
Where: Monitoring will occur facility wide for any identified R-to-R altercations.
Audit results will be reported to the QAPI Committee monthly, and immediate corrective action will be taken
for any missed 1:1 interventions or breakdowns in IDT communication.
5. Date of completion:
All corrective actions and training will be fully implemented by: July 02, 2025
Monitoring:
Review of Resident #1’s MAR and TAR reflected 1:1 supervision continuous 24hr monitoring with
every hour checks every hour for physical behaviors every shift documented every hour with no behavioral
issues reflected.?
Observation 07/02/25 at?11:25 a.m. of Resident #1 with 1:1 monitoring?dedicated/assigned staff member.
Observation 07/02/25 at 1:00 p.m. of Resident #1 with 1:1 monitoring?dedicated/assigned staff member.
Observation on 07/03/25 at 11:40 am of Resident #1 with 1:1 monitoring?dedicated/assigned staff member.
?Interview on 07/02/25 with CRN #1 stated she assessed Resident #2 for any psychosocial impact and no
acute injury found.
?Review of PNP documentation dated 07/01/25 re-evaluation of Resident #1 recommended need to
reinstate 1:1 monitoring due to continued aggression.
Review of?interdisciplinary team (IDT) meeting document dated 07/01/2025 and review of updated
Resident #1&rsqu[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 10 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation, and record review, the facility failed to ensure that residents received routine and
emergency drugs and biologicals for 1 of 6 residents (Resident #3) reviewed for pharmacy services. The
facility failed to give Resident #3 her Rivaroxaban 20mg (a medication used to prevent blood clots) tablet
scheduled medication on 06/22/2025, 06/23/2025, 06/24/2025 and 06/25/2025. These failures placed
residents at risk not receiving the therapeutic benefit or adverse reactions to prescribed medications.
Record review of Resident #3's admission record, dated 07/02/2025, reflected a [AGE] year-old female
originally admitted to the facility on [DATE] and last readmitted on [DATE]. Resident #3 had diagnoses that
included Type 2 Diabetes Mellitus (a condition that affects how the body uses sugar as a fuel), Senile
Degeneration of Brain (a decline in an individual's memory, behavior, and cognitive abilities), Chronic
Systolic Heart Failure (an impairment in the heart's ability to fill with and pump blood), Cerebral Infarction (a
blood clot blockage that impair blood flow through the brain artery), Chronic Kidney Disease (an impairment
in the kidney's ability to filter out toxins), Anxiety Disorder (intense and excessive worry and fear in
response to real or perceived threats), Essential Hypertension (high blood pressure), Chronic Obstructive
Pulmonary Disease (a chronic lung disease that limits airflow and causes ongoing respiratory symptoms),
Major Depressive Disorder (a mood disorder that causes a persistent feeling of sadness and loss of
interest), and Paroxysmal Atrial Fibrillation (an abnormal heart rhythm that is characterized by rapid and
irregular beating of the upper portions of the heart). Record review of Resident #3's comprehensive MDS,
dated [DATE], reflected a BIMS score of 13 which indicated her cognition was intact. Record review of
Resident #3's care plan, dated 10/14/2019 and last revised 04/26/2025, reflected Focus: [Resident #3]
receives anticoagulant therapy r/t Disease process of chronic embolisms (a long-term conditions that
blocks blood flow), atrial fibrillation, cardiac pacemaker (an implantable device that regulates heart rate
when triggered). Interventions included: Administer ANTICOAGULANT medications as ordered by
physician. Observe for side effects and effectiveness Q-SHIFT. Record review of Resident #3's care plan,
dated 04/13/2021 and last revised 04/26/2025, reflected Focus: [Resident #3] has chronic deep vein
thrombosis (a long-term condition characterized by blood clots in the veins) BLE. Interventions included:
Give medications as ordered. Observe/document for side effects and effectiveness. Record review of
Resident #3's care plan, dated 05/09/2022 and last revised 04/26/2025, reflected Focus: [Resident #3] had
a cerebral vascular accident (a condition in which poor blood flow to a part of the brain causes cell death).
Interventions included: Give medications as ordered by the physician. Observe/document side effects and
effectiveness. Record review of Resident #3's Rivaroxaban order dated 10/10/2022 revealed Rivaroxaban
Tablet 20 MG Give 1 tablet by mouth in the evening for Heart valve condition give with the evening meals.
Record review of Resident #3's Medication Administration Record (MAR) for Rivaroxaban reflected the
medication was scheduled to be given with the evening meal. The MAR reflected that staff did not give the
resident the Rivaroxaban on the following dates:06/22/2025 showed not given,06/23/2025 marked as given
(Interview with MA H revealed medication was not available and was not given),06/24/2025 marked as
given (Interview with MA H revealed medication was not available and was not given), and06/25/2025
showed not given. Record review of Resident #3's Medication Administration Record nurses' notes
reflected the following:06/22/2025 19:38 (07:38 PM) Note Text: Rivaroxaban Tablet 20 MG Give 1 tablet by
mouth in the evening for Heart valve condition give with the evening meals on oredr [spelling?].06/25/2025
17:23 (05:23 PM) Note Text: Rivaroxaban Tablet 20 MG Give 1 tablet by mouth in the evening for Heart
valve condition give with the evening
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 11 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
meals reorder. Record review of Drug Record Book, dated 04/03/2025 to 07/03/2025 reflected the following
ordered and delivery dates for Resident #3's Rivaroxaban 20MG tablet quantity of 14 with each delivery
from the facility pharmacy:Ordered 04/10/2025 Received 04/11/2025,Ordered 05/04/2025 Received
05/04/2025,Ordered 05/18/2025 Received 05/19/2025,Ordered 06/03/2025 Received 06/04/2025,
andOrdered 06/23/2025 Received 06/25/2025. During an interview with RN C on 07/02/2025 at 2:17 PM,
revealed that she had been trained on medication administration. She said that the policy for medication out
of stock was to put a note in awaiting the medication delivery. She said depending on the medication staff
could pull it out of the e-kit or call the pharmacy for a stat delivery. She said the effects of a resident not
getting medication that is prescribed was that by the resident not having the medication, it was not serving
the purpose for what the medication was used for. During an interview with Resident #3 on 07/02/2025 at
3:06 PM, revealed that when MA F gave her medication to her on 06/25/2025. She said was checking her
medication and noticed she did not have her Rivaroxaban. She said she described the medication to MA F
and the aide told her that she did not see it. Resident #3 said she told MA F that it was her medication to
prevent a stroke. She said that then MA F tried to grab the medication cup from her but Resident #3 refused
to give it the MA F. Resident #3 said that she kept telling MA F that she would take her medication, but she
wanted the nurse to see what medications she had and what medications she did not get. She said that
CNA J came into her room and confirmed that Resident #3's Rivaroxaban was not in the pill cup. Resident
#3 stated that she missed several doses of her Rivaroxaban that week. During an interview on 07/02/2025
at 5:15 PM, LVN B stated Resident #3's Rivaroxaban was taken off the medication cart and put on the
nurses' cart to ensure the Rivaroxaban was being given starting 06/26/2025. She said the policy for
medication that was out of stock was to check the e-kit (pharmacy supplied emergency kit to obtain needed
medication) to see if it was available. She said staff was also supposed to notify the DON and ADMIN to get
approval to have the medication stat delivered. She said then staff was to contact the pharmacy. She stated
that no one told her that Resident #3 was out of the medication. She said looking at the EMAR it looked as
if it was checked off but not given. The person giving it did not notify her that the medication was not in
stock. She stated the negative affect of Resident #3 not getting the medication was she could have a
stroke. During an interview on 07/02/2025 at 6:04 PM, MA H stated she told Resident #3 that she was out
of the Rivaroxaban. She said the policy was if the medication was out of stock that staff needed to resubmit
the medication to the pharmacy. She stated she was not sure when and what time she ordered the
medication. MA H stated the medication should have come in while she was scheduled off. She also said
she was not sure if she told the nurse that Resident #3 was out of the medication. MA H stated she
checked the box on 06/23/2025 and 06/24/2025 which indicated she administered Resident #3 the
Rivaroxaban on accident. MA H stated the negative affect of Resident #3 not getting the medication was it
could upset Resident #3. During an interview on 07/02/2025 at 6:20 PM, MA F stated she went to Resident
#3's room to administer her medication. She stated Resident #3 asked for a medication that was not in the
cup. MA F stated she told Resident #3 that the medication was not in the cart or in overflow. She stated all
the pills in the cup were all the pills that was in the medication cart for Resident #3. She stated the
Rivaroxaban was on the EMAR but not in the medication cart. MA F stated Resident #3's Rivaroxaban was
on reorder and should have already been received. She stated she notified LVN K on 06/25/2025 that
Resident #3 was out of her Rivaroxaban. During an interview on 07/03/2025 at 09:54 AM, MA G she
worked on 06/22/2025 as the medication aide. She stated the resident was out of the medication and it was
reordered, though she wasn't sure when. She stated the policy for when a medication was out of stock was
to check the overflow area to check if the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 12 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medication was there. She stated, if not then they were to use the refill button on the EMAR. MA G stated
they were then instructed to tell the nurse, and the nurse would contact the pharmacy and possibly pull it
from the facility's E-Kit (emergency supply of medication provided by the pharmacy) if the medication was
in the E-Kit. She stated she was unsure if Rivaroxaban was one of the medications provided in the E-Kit.
MA G stated, in the past there was some difficulty obtaining medication from the pharmacy due to
insurance issues, but she was unsure if that was the case with Resident #3's Rivaroxaban. She stated if a
resident were to miss their dose of Rivaroxaban, then it could cause the resident to have blood clots that
could lead to strokes. She stated it was important to ensure the resident received their anticoagulant
medications. During an interview on 07/03/2025 at 11:15 AM, the ADON revealed her, and staff had been
trained on medication administration. She stated the policy for medication that was out of stock was the
medication aide would tell the nurse so the facility can get an on hold order until the medication could be
obtained. She said Resident #3 could have a heart attack or some other medical condition if the medication
was not given. She said that Resident #3's Rivaroxaban was placed on the nurse's medication cart for the
nurses to administer effective 06/26/2025. The ADON reviewed the Drug Record Book and stated it
appeared the resident must have missed some doses based off the quantity received and the order
received dates. The ADON stated the negative effect of Resident #3 not getting the medication was she
could have a heart attack or another medical condition. During an interview on 07/03/2025 at 11:38 AM,
CNR #1 stated it was her expectation for medication aides to notify the nurses. She stated the nurses
should then contact the provider to place the medication on hold until it could be obtained. CNR #1 stated
she also expected the nurses to contact the pharmacy to find out when the medication would be delivered
or place a stat delivery for the order. CNR #1 reviewed the Drug Record Book and stated it appeared the
resident must have missed some doses based off the quantity received and the order received dates. She
stated the negative effect of Resident #3 not getting the medication was she could have complications from
the diagnosis the provider is treating with the medication prescribed, she could have a decline in health
status, or even hospitalization. During an interview on 07/03/2025 at 12:03 PM, the ADM stated he and staff
was trained on medication administration. He stated the policy for medication that was out of stock was that
the medication aide was to let the nurse know. The ADM stated then the nurse should call the provider. The
ADM reviewed the Drug Record Book and stated it appeared the resident must have missed some doses
based off the quantity received and the order received dates. He stated depending on the medication it
could cause the resident to spiral. He also stated it could cause clots. He said he was not sure because he
was not medical. Record review of in-services for 04/01/2025-07/01/2025 reflected no in-services related to
medication administration, medication reordering, or what to do if a medication was not in stock. Record
review of Medication Reordering Policy dated 5/9/2025 revealed it is the policy of this facility to accurately
and safely provide or obtain pharmaceutical services including the provision of routine and emergency
medications and biologicals in a timely manner to meet the needs of each resident. The facility will utilize a
systematic approach to provide or obtain routine and emergency medications and biologicals in order to
meet the needs of each resident. Each time a nurse is administering medications and observes (6) or less
doses left of one kind, that nurse will reorder the medication, time permitting.
Event ID:
Facility ID:
455638
If continuation sheet
Page 13 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation, and record review, the facility failed to ensure residents were free of significant
medication errors for 1 of 3 residents (Resident #3) reviewed for significant medication errors. The facility
failed to ensure Resident #3 was administered her Rivaroxaban 20mg tablet (a medication used to prevent
blood clot formation to prevent a cerebral infarction, which is a blood clot blockage that impairs blood flow
through the brain artery that can lead to permanent disability or even death) scheduled medication on
06/22/2025, 06/23/2025, 06/24/2025 and 06/25/2025. These failures placed residents at risk for
complications, as well as jeopardize their health and safety. Findings included: Record review of Resident
#3's admission record, dated 07/02/2025, reflected a [AGE] year-old female originally admitted to the facility
on [DATE] and last readmitted on [DATE]. Resident #3 had diagnoses that included Type 2 Diabetes
Mellitus (a condition that affects how the body uses sugar as a fuel), Senile Degeneration of Brain (a
decline in an individual's memory, behavior, and cognitive abilities), Chronic Systolic Heart Failure (an
impairment in the heart's ability to fill with and pump blood), Cerebral Infarction (a blood clot blockage that
impair blood flow through the brain artery), Chronic Kidney Disease (an impairment in the kidney's ability to
filter out toxins), Anxiety Disorder (intense and excessive worry and fear in response to real or perceived
threats), Essential Hypertension (high blood pressure), Chronic Obstructive Pulmonary Disease (a chronic
lung disease that limits airflow and causes ongoing respiratory symptoms), Major Depressive Disorder (a
mood disorder that causes a persistent feeling of sadness and loss of interest), and Paroxysmal Atrial
Fibrillation (an abnormal heart rhythm that is characterized by rapid and irregular beating of the upper
portions of the heart). Record review of Resident #3's comprehensive MDS, dated [DATE], reflected a BIMS
score of 13 which indicated her cognition was intact. Record review of Resident #3's care plan, dated
10/14/2019 and last revised 04/26/2025, reflected Focus: [Resident #3] receives anticoagulant therapy r/t
Disease process of chronic embolisms (a long-term conditions that blocks blood flow), atrial fibrillation,
cardiac pacemaker (an implantable device that regulates heart rate when triggered). Interventions included:
Administer ANTICOAGULANT medications as ordered by physician. Observe for side effects and
effectiveness Q-SHIFT. Record review of Resident #3's care plan, dated 04/13/2021 and last revised
04/26/2025, reflected Focus: [Resident #3] has chronic deep vein thrombosis (a long-term condition
characterized by blood clots in the veins) BLE. Interventions included: Give medications as ordered.
Observe/document for side effects and effectiveness. Record review of Resident #3's care plan, dated
05/09/2022 and last revised 04/26/2025, reflected Focus: [Resident #3] had a cerebral vascular accident (a
condition in which poor blood flow to a part of the brain causes cell death). Interventions included: Give
medications as ordered by the physician. Observe/document side effects and effectiveness. Record review
of Resident #3's Rivaroxaban order dated 10/10/2022 revealed Rivaroxaban Tablet 20 MG Give 1 tablet by
mouth in the evening for Heart valve condition give with the evening meals. Record review of Resident #3's
Medication Administration Record (MAR) for Rivaroxaban reflected the medication was scheduled to be
given with the evening meal. The MAR reflected that staff did not give the resident the Rivaroxaban on the
following dates:06/22/2025 showed not given,06/23/2025 marked as given (Interview with MA H revealed
medication was not available and was not given),06/24/2025 marked as given (Interview with MA H
revealed medication was not available and was not given), and06/25/2025 showed not given. Record review
of Resident #3's Medication Administration Record nurses' notes reflected the following:06/22/2025 19:38
(07:38 PM) Note Text: Rivaroxaban Tablet 20 MG Give 1 tablet by mouth in the evening for Heart valve
condition give with the evening meals on oredr [spelling?].06/25/2025 17:23 (05:23
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 14 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
PM) Note Text: Rivaroxaban Tablet 20 MG Give 1 tablet by mouth in the evening for Heart valve condition
give with the evening meals reorder. Record review of Drug Record Book, dated 04/03/2025 to 07/03/2025
reflected the following ordered and delivery dates for Resident #3's Rivaroxaban 20MG tablet quantity of 14
with each delivery from the facility pharmacy:Ordered 04/10/2025 Received 04/11/2025,Ordered
05/04/2025 Received 05/04/2025,Ordered 05/18/2025 Received 05/19/2025,Ordered 06/03/2025 Received
06/04/2025, andOrdered 06/23/2025 Received 06/25/2025. During an interview with RN C on 07/02/2025
at 2:17 PM, revealed that she had been trained on medication administration. She said that the policy for
medication out of stock was to put a note in awaiting the medication delivery. She said depending on the
medication staff could pull it out of the e-kit or call the pharmacy for a stat delivery. She said the effects of a
resident not getting medication that is prescribed was that by the resident not having the medication, it was
not serving the purpose for what the medication was used for. During an interview with Resident #3 on
07/02/2025 at 3:06 PM, revealed that when MA F gave her medication to her on 06/25/2025. She said was
checking her medication and noticed she did not have her Rivaroxaban. She said she described the
medication to MA F and the aide told her that she did not see it. Resident #3 said she told MA F that it was
her medication to prevent a stroke. She said that then MA F tried to grab the medication cup from her but
Resident #3 refused to give it the MA F. Resident #3 said that she kept telling MA F that she would take her
medication, but she wanted the nurse to see what medications she had and what medications she did not
get. She said that CNA J came into her room and confirmed that Resident #3's Rivaroxaban was not in the
pill cup. Resident #3 stated that she missed several doses of her Rivaroxaban that week. During an
interview on 07/02/2025 at 5:15 PM, LVN B stated Resident #3's Rivaroxaban was taken off the medication
cart and put on the nurses' cart to ensure the Rivaroxaban was being given starting 06/26/2025. She said
the policy for medication that was out of stock was to check the e-kit (pharmacy supplied emergency kit to
obtain needed medication) to see if it was available. She said staff was also supposed to notify the DON
and ADMIN to get approval to have the medication stat delivered. She said then staff was to contact the
pharmacy. She stated that no one told her that Resident #3 was out of the medication. She said looking at
the EMAR it looked as if it was checked off but not given. The person giving it did not notify her that the
medication was not in stock. She stated the negative affect of Resident #3 not getting the medication was
she could have a stroke. During an interview on 07/02/2025 at 6:04 PM, MA H stated she told Resident #3
that she was out of the Rivaroxaban. She said the policy was if the medication was out of stock that staff
needed to resubmit the medication to the pharmacy. She stated she was not sure when and what time she
ordered the medication. MA H stated the medication should have come in while she was scheduled off. She
also said she was not sure if she told the nurse that Resident #3 was out of the medication. MA H stated
she checked the box on 06/23/2025 and 06/24/2025 which indicated she administered Resident #3 the
Rivaroxaban on accident. MA H stated the negative affect of Resident #3 not getting the medication was it
could upset Resident #3. During an interview on 07/02/2025 at 6:20 PM, MA F stated she went to Resident
#3's room to administer her medication. She stated Resident #3 asked for a medication that was not in the
cup. MA F stated she told Resident #3 that the medication was not in the cart or in overflow. She stated all
the pills in the cup were all the pills that were in the medication cart for Resident #3. She stated the
Rivaroxaban was on the EMAR but not in the medication cart. MA F stated Resident #3's Rivaroxaban was
on reorder and should have already been received. She stated she notified LVN K on 06/25/2025 that
Resident #3 was out of her Rivaroxaban. During an interview on 07/03/2025 at 09:54 AM, MA G she
worked on 06/22/2025 as the medication aide. She stated the resident was out of the medication and it was
reordered, though she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455638
If continuation sheet
Page 15 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455638
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenview Nursing and Rehabilitation
401 Owen LN
Waco, TX 76710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
wasn't sure when. She stated the policy for when a medication was out of stock was to check the overflow
area to check if the medication was there. She stated, if not then they were to use the refill button on the
EMAR. MA G stated they were then instructed to tell the nurse, and the nurse would contact the pharmacy
and possibly pull it from the facility's E-Kit (emergency supply of medication provided by the pharmacy) if
the medication was in the E-Kit. She stated she was unsure if Rivaroxaban was one of the medications
provided in the E-Kit. MA G stated, in the past there was some difficulty obtaining medication from the
pharmacy due to insurance issues, but she was unsure if that was the case with Resident #3's
Rivaroxaban. She stated if a resident were to miss their dose of Rivaroxaban, then it could cause the
resident to have blood clots that could lead to strokes. She stated it was important to ensure the resident
received their anticoagulant medications. During an interview on 07/03/2025 at 11:15 AM, the ADON
revealed her, and staff had been trained on medication administration. She stated the policy for medication
that was out of stock was the medication aide would tell the nurse so the facility can get an on hold order
until the medication could be obtained. She said Resident #3 could have a heart attack or some other
medical condition if the medication was not given. She said that Resident #3's Rivaroxaban was placed on
the nurse's medication cart for the nurses to administer effective 06/26/2025. The ADON reviewed the Drug
Record Book and stated it appeared the resident must have missed some doses based off the quantity
received and the order received dates. The ADON stated the negative affect of Resident #3 not getting the
medication was she could have a heart attack or another medical condition. During an interview on
07/03/2025 at 11:38 AM, CNR #1 stated it was her expectation for medication aides to notify the nurses.
She stated the nurses should then contact the provider to place the medication on hold until it could be
obtained. CNR #1 stated she also expected the nurses to contact the pharmacy to find out when the
medication would be delivered or place a stat delivery for the order. CNR #1 reviewed the Drug Record
Book and stated it appeared the resident must have missed some doses based off the quantity received
and the order received dates. She stated the negative affect of Resident #3 not getting the medication was
she could have complications from the diagnosis the provider is treating with the medication prescribed,
she could have a decline in health status, or even hospitalization. During an interview on 07/03/2025 at
12:03 PM, the ADM stated he and staff was trained on medication administration. He stated the policy for
medication that was out of stock was that the medication aide was to let the nurse know. The ADM stated
then the nurse should call the provider. The ADM reviewed the Drug Record Book and stated it appeared
the resident must have missed some doses based off the quantity received and the order received dates.
He stated depending on the medication it could cause the resident to spiral. He also stated it could cause
clots. He said he was not sure because he was not medical. Record review of in-services for
04/01/2025-07/01/2025 reflected no in-services related to medication administration, medication
reordering, or what to do if a medication was not in stock. Record review of facility policy titled
Administering Medications, dated 2001 and revised April 2019, reflected: Policy StatementMedications are
administered in a safe and timely manner, and as prescribed.Policy Interpretation and Implementation.4.
Medications are administered in accordance with prescriber orders, including any required time frame.
Event ID:
Facility ID:
455638
If continuation sheet
Page 16 of 16