F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to ensure each resident had the right to reside
and receive services in the facility with reasonable accommodation of resident needs and preferences for 1
of 19 residents (Resident #76) reviewed for reasonable accommodations.
Residents Affected - Few
The facility failed to ensure Resident #76 had a comfortable mattress.
This failure could place residents at risk of a diminished quality of life due to an environment that is
uncomfortable.
Findings included:
Record review of Resident #76's face sheet dated 5/7/25 indicated Resident #76 was a [AGE] year-old
male admitted to the facility on [DATE]. Resident #76 had diagnoses including cerebral infarction (occurs
when blood flow to the brain is blocked, leading to tissue damage or death), pain, insomnia (is a sleep
disorder characterized by difficulty falling asleep, staying asleep, or waking up too early, causing daytime
impairments), type 2 diabetes (is a chronic condition that happens when you have persistently high blood
sugar levels), and hemiplegia (is a condition characterized by paralysis affecting one side of the body) and
hemiparesis (is one-sided muscle weakness). Resident #76's face sheet indicated.
Record review of Resident #76's quarterly MDS assessment dated [DATE] indicated Resident #76 was
understood and had the ability to understand others. Resident #76's BIMS score was 13 which indicated
intact cognition. Resident #76 required setup assistance for ADLs. Resident #76 was at risk for developing
pressure ulcers/injuries.
Record review of Resident #76's care plan dated 9/10/24 indicated Resident #76 was at risk for alternations
in skin integrity due to impaired mobility and potential for skin associated skin damage due to occasional
incontinence of bowel and bladder. Interventions included provide all preventative skin care and
interventions as directed.
Record review of a maintenance request dated 5/5/25 at 1:30 p.m. indicated, .RN D . [Resident #76's room]
. description of problem .wants a new mattress . if corrected please explain what you did to correct
.replaced mattress .completed by Maintenance J .5/5/25 .
During an observation and interview on 5/5/25 at 10:31 a.m., Resident #76 was lying in the bed. Resident
#76 said his only complaint was he had asked for a new mattress at the beginning of last week and still had
not gotten one. He said the mattress was not comfortable and it was thin. He said he
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 30
Event ID:
455646
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
could not remember who the person was he told about wanting a new mattress. The state surveyor was
unable to fully visualize Resident #76's mattress due to the resident being in the bed. Resident #76's
mattress appeared slightly lower towards the middle of the mattress.
During an observation and interview on 5/6/26 at 3:35 p.m., LVN K said Resident #76 had complained a
few times about his mattress. She said Resident #76 had recently lost weight and may have a hole in the
mattress from when he was heavier. She said she had not put a work order in for Resident #76's mattress.
She said someone else may have done it. LVN K looked in the maintenance request book at the nursing
station. Resident #76 had a maintenance request dated and completed on 5/5/25.
During an interview on 5/7/25 at 10:17 a.m., RN D said on 5/5/25 was the first time Resident #76 had
mentioned his mattress was uncomfortable. She said she put the mattress change request in the
maintenance book on 5/5/25 and it was changed the same day. She said it was the resident's right to be
comfortable and it affected the resident's dignity to have a good mattress. She said the residents could
become unhappy, lose sleep, and become dissatisfied if they had to sleep on an uncomfortable mattress.
During an interview on 5/7/25 at 10:20 a.m., CNA F said Resident #76 had never mentioned his mattress
being uncomfortable to her. She said Resident #76 laid in his bed a lot. She said if a resident complained
about their mattress, she would put it in the maintenance book. She said then maintenance would swap the
mattress out for the resident. She said lying on an uncomfortable mattress could cause the resident's back
to hurt or develop bed sores.
During an interview on 5/7/25 at 3:01 p.m., Maintenance J said Resident #76's mattress was changed on
5/5/25. He said if staff needed something from maintenance, it was placed in the maintenance request
book. He said sometimes staff told him things verbally. He said on 5/5/25 was the first time he was aware
Resident #76 wanted a new mattress. He said Resident #76 told him the mattress hurt. He said Resident
#76's mattress did have an indentation in it.
During an interview on 5/7/25 at 3:05 p.m., the DON said anyone could put a maintenance request in the
maintenance book. She said primarily the nurses put the request in the book. She said she expected staff
to place the work order in the maintenance book the same day it was found or reported. She said most of
the time, maintenance was able to fix the issue the same day or the next day. She said it was important for
a resident to have a comfortable mattress to rest well and prevent skin breakdown. She said an
uncomfortable mattress could affect the resident's behavior, appetite, and skin integrity. She said she did
not know if maintenance performed mattress inspections.
During an interview on 5/7/25 at 3:34 p.m., LVN K said she may have verbally told maintenance about
Resident #76's request for a new mattress. She said she also may have put a maintenance request in the
book, and it was previously pulled.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said staff verbally told maintenance about
work requests if they were available or placed it in the maintenance book. He said any staff could report a
maintenance issue. He said a resident was at risk for sleep deprivation if they had an uncomfortable
mattress. He said the facility did not do scheduled mattress inspections. He said the CNAs, residents, or
family members reported issues with mattresses.
Record review of a facility's Quality of Life- Accommodation of Needs revised 8/2009 indicated, . Our
facility's environment and staff behaviors are directed toward assisting the resident in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 2 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
maintaining and/or achieving independent functioning, dignity, and well-being . The resident's individual
needs and preferences shall be accommodated to the extent possible .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 3 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure residents received care, consistent
with professional standards of practice, to prevent pressure ulcers based on the comprehensive
assessment for 1 of 5 Residents (Resident #9) whose records were reviewed for skin integrity.
Residents Affected - Few
The facility failed to ensure Resident #9's pressure-relieving mattress (is designed to distribute the patient's
body weight over a broad surface area and help prevent skin breakdown) was on the correct settings.
This failure could place residents at risk for developing pressure ulcers and could contribute to developing
avoidable pressure ulcers.
Findings included:
Record review of Resident #9's face sheet dated 05/07/25 indicated a 97-years-old female initially admitted
to the facility on [DATE]. Resident #9 had diagnoses including pressure ulcer of sacral region stage 2 (stage
2 pressure injuries are opened. The skin breaks open, wear away, or forms an ulcer, which is usually tender
ad painful), contracture of muscle, multiple sites, hemiplegia and hemiparesis following a cerebral infarction
affecting the right side(weakness of the right side following a stroke), contracture of muscle, left ankle and
foot, contracture, right foot, contracture, left foot, muscle weakness (decreased strength in the muscles) and
muscle wasting and atrophy, not elsewhere classified (multiple sites multiple muscle groups throughout the
body are experiencing a loss of muscle mass and strength).
Record review of Resident #9's quarterly MDS assessment dated [DATE] indicated Resident #9 was
usually understood and usually understood others. Resident #9 had a BIMS score of 3 which indicated
severe cognitive impairment. Resident #9 required maximal assistance to roll left and right. Resident #9
was dependent to sit to lying, lying to sitting on side of the bed, and chair-to-chair transfer. Resident #9
weighed 136 pounds. Resident #9 was at risk of pressure ulcer/injuries. Resident #9 received pressure
ulcer/injury care as skin and ulcer/injury treatment, pressure reducing device for bed, and application of
dressing to feet.
Record review of Resident #9's care plan dated 01/02/24 indicated a pressure ulcer: actual stage 2 sacrum
pressure ulcer, related to decreased mobility, nutritional risk, and friction/shear. Interventions included
pressure relieving mattress, pressure-relieving cushion, repositioning every 2 hours, treatments per MD
orders, assess wound weekly as per schedule and as needed, incontinent care as needed, notify MD/RP of
any changes in status, update MD/RP weekly on wound progress, seen by wound specialist in house
weekly, nutritional supplement prostat, vitamins/ minerals multi vitamin, zinc and vitamin C, and treatment
collagen.
Record review of Resident #9's care plan dated 04/28/25 indicated a pressure ulcer: pressure ulcer, related
to decreased sensation, decreased mobility, and incontinence. Interventions included reposition every 2
hours, collagen and dry dressing treatments every Monday, Wednesday, and Friday, assess wound weekly,
incontinent care as needed, and notify MD/RP of any changes in status.
Record review of a facility's wound report dated 03/26/25-05/01/25 indicated .Resident #9 .facility acquired
on 04/28/25 .stage 2 sacrum .improved .0.3x0.4x0.1 centimeters .assessment date 04/30/25 .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 4 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of Resident #9's physicians order dated 04/28/25 indicated sacrum: cleanse with normal
saline or wound cleanser, pat dry, apply collagen to wound bed, then cover with dry dressing, as needed
related to pressure ulcer of sacral region, stage 2.
Record review of Resident #9's physicians order dated 04/28/25 indicated sacrum: cleanse with normal or
wound cleanser, pat dry, apply collagen to wound bed, then cover with dry dressing, every day shift every
Mon, Wed and Friday related to pressure ulcer of sacral region, stage 2 .
Record review of Resident #9's weight record dated 05/06/25 indicated:
*01/06/25 141 pounds
*02/06/25 134.8 pounds
*03/06/25 136.8 pounds
*04/03/25 134.8 pounds
During an observation on 05/05/25 at 9:21 a.m., Resident #9 was lying in bed resting. Resident #9 said she
had no complaints about the facility. Resident #9's pressure relieving mattress weight setting was 360
pounds.
During an observation on 05/05/25 at 3:13 p.m., Resident #9 was lying in her bed asleep. Resident #9's
pressure relieving mattress weight setting was 360 pounds.
During an observation on 05/06/24 at 9:31 a.m., Resident #9 was lying in her bed resting. Resident #9's
pressure relieving mattress weight setting was 360 pounds.
During an interview on 05/06/25 at 2:36 p.m., LVN Q said she did not know Resident #9 had a certain
setting her bed needed to be set on. She said maintenance was responsible for the bed setting as far as
she knew or maybe the treatment people. She said if the bed was not on the right setting that could cause a
problem with the resident, such as skin breakdown.
During an interview on 05/07/25 at 1:46 p.m., the Treatment Nurse said the charge nurse was responsible
for the setting on the beds with the low air loss mattress beds. He said Resident #9 bed should be set
according to her weight. He said a negative effect of the wrong setting of the low air loss mattress would be
the flow would not circulate correctly if the setting was not set correct. He said too firm would have too
much pressure and too soft would cave in on Resident #9. He said with the bed not set to the correct
weight it would minimize Resident #9's healing potential.
During an interview on 05/07/25 at 2:01 p.m., LVN ADON P said the nurse were responsible for ensuring
that the low air loss mattress was on the correct setting. She said the mattress should be set according to
the resident's weight. She said if there has too much pressure or too low pressure it could affect the
resident and the mattress would be ineffective for the resident.
During an interview on 05/07/25 at 2:33 p.m., the DON said the pressure relieving mattress should be set
based on resident weight. She the nurses were responsible for making sure the beds were on the correct
settings. She said if a mattress was too firm, it could cause skin breakdown or worsen the skin breakdown.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 5 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 05/07/25 at 2:46 p.m., the ADM said the nurses were responsible for ensuring the
setting was set correctly for the pressure relieving mattress. He said the settings were normally based on
the weight of the resident. He said with bed not on the correct setting could lead to a decline in Resident
#9's skin integrity.
Record review of a facility's Pressure Ulcer/Injury Risk Assessment policy revised 09/2013, indicated . The
purpose of this procedure is to provide guidelines for the structured assessment and identification of
residents at risk of developing pressure ulcers/injuries.the care plan must be modified as the resident's
condition changes, or if current interventions are deemed inadequate.
Record review of a facility's Support Surface Guidelines policy dated 09/2013, indicated . The purpose of
this procedure is to provide guidelines for the assessment of appropriate pressure reducing and relieving
devices for residents at risk of skin breakdown.redistributing support surfaces are to promote comfort for all
bed- or chairbound residents, prevent skin breakdown, promote circulation, and provide pressure relief or
reduction.any individual at risk for developing pressure ulcers should be placed on a redistribution support
surface, such as foam, gel, static air, alternating air, or air-loss or gel when lying in bed .
Record review of a facility's Pressure Ulcer Injury Overview policy revised 07/2017, indicated . The purpose
of this procedure is to provide information regarding clinical identification of pressure ulcers/injuries and
associated risk factors, which is derived from the definitions in §483.25(b)(1) Pressure ulcers .
Record review of a facility's Prevention of Pressure Ulcer policy revised 07/2017, indicated . The purpose of
this procedure is to provide information regarding identification of pressure ulcer/injury risk factors and
interventions for specific risk factors.select appropriate support surfaces based the resident's mobility,
continence, skin moisture and perfusion, body size, weight, and overall risk factors .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 6 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to provide residents with limited range of
motion appropriate treatment and services to increase range of motion and to prevent further decrease in
range of motion for 2 of 5 residents reviewed for range of motion. (Resident #38 and Resident #65)
1. The facility failed to provide restorative therapy for limited range of motion for Resident #38 as
recommended by occupation therapy on 04/22/25.
2. The facility failed to ensure Resident #65 wore a left upper extremity splint (is a medical device that
stabilizes a part of your body and holds it in place) per the facility's range of motion/contracture (is a
permanent shortening or stiffening of a muscle, tendon, or joint, leading to a loss of mobility and range of
motion) log on 5/5/25, 5/6/25, and 5/7/25.
These failures could place residents who had contractures at risk of not attaining/or maintaining their
highest level of physical, mental, and psychosocial well-being.
Findings included:
1. Record review of a face sheet dated 05/07/25 revealed Resident #38 was a [AGE] year-old male that
admitted to the facility on [DATE] with diagnoses including diabetes, benign neoplasm of pituitary gland (a
non-cancerous tumor of the pituitary gland), and presence of artificial hip joint.
Record review of an Order Summary Report for Resident #38 revealed a physician's order for PT/OT to
evaluate and treat with a start date of 03/29/25.
Record review of an admission MDS dated [DATE] revealed Resident #38 was understood and understood
others. Resident #38 had a BIMS score of 12 which indicated moderate cognitive impairment. The MDS
indicated Resident #38 had limited range of motion to the upper extremities on one side and limited range
of motion on both sides of the lower extremities. The MDS indicated Resident #38 required set up to
partial/moderate assistance with ADL's.
Record review of a care plan dated 04/15/25 revealed Resident #38 had the potential to have falls related
to poor balance and posture. There was an intervention for PT/OT to screen and evaluate the resident as
needed. The care plan revealed Resident #38 had the potential for pain due to chronic pain related to
arthritic changes along with a history of bilateral total hip replacements with multiple revisions.
Record review of an Occupation Therapy, OT Discharge Summary revealed Resident #38 received
occupational therapy services from 03/31/25 to 04/22/25. The discharge summary revealed the discharge
reason was, Maximum Potential Achieved. Resident #38 was referred to the restorative nursing program.
Record review of a Restorative Training Form revealed Resident #38 was discharged form OT services on
04/22/25. The form recommended bilateral upper extremity exercise across all joints/planes as tolerated
with focus on upper body and lower body dressing task. The form recommended lower extremity exercises
of one pound ankle weights across all joints/planes as tolerated with focus on functional transfers.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 7 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of the documentation for the Restorative Nursing Program from 04/22/25 - 05/06/25 revealed
no documentation for Resident #38.
During an interview on 05/07/25 at 9:03 a.m., the Director of the Rehabilitation Department said Resident
#38 was discharged from therapy on 04/22/2025 because he had reached his max potential. She said he
had often refused services and at times only allowed staff to provide limited services. She said he was
referred to the restorative program upon his discharge from occupational therapy. She said she was not
sure how long that process took for him to be added to the restorative program. She said the DON oversaw
the restorative program .
During an interview on 05/07/25 at 9:44 a.m., Resident #38 said he just graduated from therapy. He said he
did not have any contractures. He said his only issue was pain in his hips. He said he had surgeries on both
hips, and he felt like he needed more surgeries on them. He said since he was discharged from therapy the
aides were not doing exercises with him. He said he had not refused to participate in exercises. He said his
hip pain and limited range of motion in his hips had not gotten any worse since admission.
During an interview on 05/07/25 at 9:54 a.m., the DON said she could not find Restorative Training Form
recommending Resident #38 to receive restorative services. She said she was unaware he had been
referred to the restorative program. She said sometimes therapy put the forms in her box and sometimes
slid it under her door. She said she preferred it be slid under her door and discussed at the morning
meeting. She said it would only take 5 minutes to initiate restorative services for the resident. She said two
weeks without restorative services could cause an increase in weakness, develop contractures, and
increase the resident's risk of falling.
During an interview on 05/07/25 at 10:12 a.m., the Director of the Rehabilitation Department said when a
resident was discharged from therapy they were then immediately discharged to the restorative program.
She said they complete the Restorative Training Form and place it in the DON's box so the resident could
be added to the Restorative Program. She said she did not know what had happened to the Restorative
Training Form for Resident #38. She said it was placed in the DON's box. She said she was not sure how
not having restorative services for 2 weeks could negatively affect a resident.
During an interview on 05/07/25 at 11:22 a.m., Restorative Aide A said, usually the DON, or the therapy
department would tell her the restorative form was on the table in the restorative office for her to add a
resident to the restorative program. She said she never got a form for Resident #38. She said she just found
out on 05/07/25 that he was supposed to be on the restorative program. She said he would start the
program on 05/07/25.
During an interview on 05/07/25 at 1:30 p.m., the Administrator said therapy would make a
recommendation for restorative therapy to the nursing department. He said therapy would also ask nursing
if anyone has had any decline. He said the nursing staff were responsible for admitting a resident to the
restorative program. He said the recommendation would go directly to the DON and she would admit the
resident to the restorative program. He said he would have expected the process admit Resident #38 to
have begun as soon as nursing received the recommendation from the therapy department. He said a
resident not receiving recommended restorative therapy, there was always the possibility of decline.
2. Record review of Resident #65's face sheet dated 5/6/25 indicated Resident #65 was a [AGE] year-old
female admitted to the facility on [DATE] and readmitted on [DATE]. Resident #65 had diagnoses
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 8 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
including cerebral infarction (occurs when blood flow to the brain is blocked, leading to tissue damage or
death), hemiplegia (is a condition characterized by paralysis affecting one side of the body) and
hemiparesis (is one-sided muscle weakness) following cerebral infarction affecting left non-dominant side,
pain, and rheumatoid arthritis (is a form of arthritis that causes pain, swelling, and stiffness in your joints).
Record review of Resident #65's quarterly MDS assessment dated [DATE] indicated Resident #65 was
understood and had the ability to understand others. Resident #65 had a BIMS score of 14 which indicated
intact cognition. Resident #65 had functional limitation in range of motion on one side, on the upper and
lower extremities. Resident #65 required setup for eating, partial assistance for oral hygiene, and maximal
assistance for toileting and personal hygiene, upper and lower body dressing, and putting on/taking off
footwear.
Record review of Resident #65's care plan dated 8/24/23, reviewed 4/10/25 indicated Resident #65
required weight bearing support from staff during ADL care due to impaired mobility, very poor vision,
hemiplegia, and chronic pain. Intervention included to provide range of motion to extremities daily during
routine ADL care as tolerated and as will allow.
Record review of Resident #65's Nursing Restorative Plan of Care dated 04/2025 indicated, .date
restorative plan written .3/6/25 .approaches/interventions with frequency .perform right lower extremity
therapy exercise with 3-pound ankle weights .perform postural control/positioning .DON .4/1/25 . The plan
of care did not reflect left upper extremity splint placement.
Record review of the facility's ROM/Contracture log dated 2025 indicated, .Resident #65 .contracture
location or type .LLE/LUE ROM/TONE .device provided .LUE SPLINT .RNP .Yes .
During an interview and observation on 5/5/25 at 10:40 a.m., Resident #65 was lying in bed watching
television. Resident #65 said she had contractures in her arm and leg. She said she was currently not on
therapy service. She said she should have a hand brace, but it was in her drawer somewhere. She said no
one had offered to put the hand brace on.
During an observation on 5/6/25 at 9:20 a.m., Resident #65 was lying in bed. Resident #65 did not have
splint on her left upper extremity.
During an interview on 5/6/25 at 11:00 a.m., the DON said she oversaw the RNP and two employees, RA A
and RA H, and implemented the program. She said RA H was responsible for A/B wing and RA A was
responsible for C/D wing. She said the RAs primarily did range of motion and CNAs and LVNs applied
splints and hand rolls. She said the RAs only did the braces if there was a detailed restorative plan for it.
She said the RAs normally visited the residents on the RNP daily, but they were also back up drivers. She
said the RAs documented on a flowsheet when they provided treatment.
During an observation on 5/6/25 at 11:15 a.m., Resident #65 was sitting up in a Broda chair (a wheelchair
with ergonomic tilt and recline functions, designed to reduce pressure points, enhance comfort, and
improve posture). Resident #65 did not have a splint on her left upper extremity.
During an observation on 5/6/25 at 3:30 p.m., Resident #65 was sitting up in a Broda chair. Resident #65
did not have a splint on her left upper extremity.
During an observation on 5/6/25 at 5:00 p.m., Resident #65 was sitting up in a Broda chair.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 9 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Resident #65 did not have a splint on her left upper extremity.
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 5/7/25 at 8:15 a.m., Resident #65 was lying in bed. Resident #65 did not have a
splint on her left upper extremity.
Residents Affected - Some
During an interview on 5/7/25 at 9:28 p.m., COTA E, with the DOR present, said Resident #65 was
currently not on rehab therapy services. She said Resident #65 had been on OT 12/19/24-1/16/25 and PT
2/6/25-3/5/25. She said Resident #65 had been discharged to the restorative program. She said Resident
#65 had limited range of motion to her left hand and leg. The DOR said therapy wrote the nursing
restorative plan of care and gave it to the RNP. COTA E said Resident #65 should have a hand splint to her
left hand. COTA E and the DOR said when Resident #65 was on therapy services, she never refused to
wear the hand splint. The DOR said the hand splint was not from rehab therapy, but an outside physician
ordered the splint. COTA E said she had shown ADON B how to correctly put Resident #65's hand splint
on. The DOR said she did not know who was responsible for putting on Resident #65's hand splint since
she was on RNP. COTA E said Resident #65's hand splint was important to decrease the risk of developing
a contracture.
During an interview on 5/7/25 at 10:38 a.m., RN G said she had been working at the facility since January
2025. She said she worked Monday thru Friday, 7am-3pm shift. She said Resident #65 had limited range of
motion in her leg. She said she had never been shown or placed a hand splint on Resident #65. She said
she knew Resident #65 was on the RNP. She said if the nurses were responsible for applying a resident's
hand splint, it would be on the TAR. She said a hand splint was important for a resident with limited range of
motion or contracture to prevent pain or discomfort.
During an interview on 5/7/25 at 11:30 a.m., Restorative Aide H said she was responsible for the A hall.
She said Resident #65 was one of her residents. She said she tried to see the residents every day for
restorative therapy. She said she worked on Resident #65's right side of her body. She said she had placed
a hand splint on Resident #65 before, but she did not keep it on. She said she did not know who was
responsible for applying Resident #65's hand splint or how long it was supposed to be on. She said
Resident #65 had the same range of motion since she started the RNP. She said Resident #65 liked to
keep her hand closed. She said she did not put Resident #65's hand splint on at all last week or this week.
She said Resident #65's hand splint was important to keep her hand open and from drawing up. She said
the hand splint could help Resident #65 eventually use her hand and keep her fingers straight.
During an interview on 5/7/25 at 2:40 p.m., ADON B said Resident #65 was not supposed to wear a hand
splint. She said the only hand splint she knew about was one the family ordered a couple of months ago.
She said Resident #65 had worn a hand splint one time for 30 minutes and asked her to remove it. She
said Resident #65 never tried the hand splint again. She said a COTA had never shown her how to place a
hand splint on Resident #65. She said she did not receive a copy of the resident's nursing restorative plan
of care. She said if there was an order for Resident #65's hand splint then it would be on the TAR. She said
if Resident #65's hand splint had been on the TAR, the nurses would have been responsible for applying it.
She said the RAs were responsible for applying Resident #65's hand splint since she was on the RNP. She
said Resident #65's hand splint was important to prevent further contractures.
During an interview on 5/7/25 at 3:05 p.m., the DON said rehab therapy would communicate with the
nursing staff to get an order for the duration and skin care of the splint. She said the PTs and/or OTs could
write an order for the splint. She said if the hand splint was on Resident #65's nursing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 10 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
restorative program then the RAs were responsible for applying it. She said Resident #65's splint was
important to decrease the risk of further contracture and maintain mobility. She said she was responsible
for ensuring the RNP was implemented by the RAs. She said she oversaw the RNP by monitoring the staff
during restorative therapy and reviewing the plan of care at the end of the month.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said he was told the family ordered Resident
#65's hand splint. He said the facility was not aware Resident #65's hand splint needed to be applied. He
said ADON B said the hand splint the family ordered did not fit Resident #65. He said the RAs were
responsible for providing the restorative therapy. He said the DON was responsible for overseeing the
restorative therapy program. He said splints prevented a decline of a resident's range of motion.
Record review of a Rehabilitative Nursing Care facility policy last revised in July 2013 indicated,
.Rehabilitative nursing care is provided for each resident admitted .The facility's rehabilitative nursing care
program is designed to assist each resident to achieve and maintain an optimal level of self-care and
independence .Rehabilitative nursing care is performed daily for those residents who require such service
.Maintaining good body alignment and proper positioning .Assisting residents with their routine range of
motion exercises .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 11 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record review, the facility failed to ensure a resident with urinary incontinence,
based on the resident's comprehensive assessment, received appropriate treatment and services to
prevent urinary tract infections (UTI) for 1 of 4 residents (Residents #81) reviewed for urinary catheters.
The facility failed to ensure Resident #81's indwelling urinary catheter (tube inserted into the bladder to
drain urine) was secured by an anchor device (used to secure an indwelling urinary catheter).
The facility failed to ensure CNA O performed proper catheter care to Resident #81.
These failures could place residents at risk for indwelling urinary catheter dislodgement, urethral (empties
urine from the bladder and out of the body) damage, pain, and urinary tract infections.
Findings included:
Record review of Resident #81's face sheet dated 05/07/25 indicated a 94-years-old male initially admitted
to the facility on [DATE]. Resident #81 had diagnoses including: heart failure, unspecified (a chronic
condition in which the heart doesn't pump blood as well as it should), sepsis, unspecified organism (a
life-threatening condition where the body's response to infection leads to widespread inflammation and
tissue damage, but the specific infectious agent is not identified), and acute kidney failure, unspecified (a
condition in which the kidneys suddenly can't filter waste from the blood).
Record review of Resident #81's Order Summary Report dated 5/07/25 indicated an order to ensure foley
catheter care every shift with a start date of 4/16/25.
Record review of Resident #81's Order Summary Report dated 5/07/25 indicated an order to ensure foley
catheter leg strap every shift with a start date of 4/16/25.
Record review of the comprehensive MDS dated [DATE] indicated Resident #81 had clear speech,
understood others, and was understood by others. The MDS indicated he had a BIMS score of 12
indicating moderate cognitive impairment. Resident #81 required moderate assistance from staff for oral
hygiene, toileting hygiene, and personal hygiene. The MDS indicated Resident #81 had an indwelling
catheter (urinary catheter) and was always incontinent of bowel.
Record review of the care plan dated 5/01/25 indicated Resident #81 had a foley catheter due to
obstructive uropathy. He could not void without the foley catheter, due to obstructive uropathy. Interventions
included: assess any complaints of dysuria, pubic or abdominal pain, assess pain level as needed, provide
foley catheter care as per facility policy and procedure, use a foley catheter Velcro strap around the thigh to
secure the tubing.
Record review of a Competency Assessment, Foley Cath Care Checkoff dated 5/02/24 indicated CNA O
was proficient in catheter care.
Record review of a Competency Assessment, Peri care/Incontinent Care Evaluation dated 5/02/24
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 12 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
indicated CNA O was proficient in incontinent care.
Level of Harm - Minimal harm
or potential for actual harm
Record review of a Competency Assessment, Foley Cath Care Checkoff dated 2/15/25 indicated CNA N
was proficient in catheter care.
Residents Affected - Few
Record review of a Competency Assessment, Peri care/Incontinent Care Evaluation dated 2/15/25
indicated CNA N was proficient in incontinent care.
During an observation on 05/06/25 at 2:00 P.M., CNA O performed incontinent care and catheter care
assisted by CNA N. Resident #81's catheter leg securement device was not secured to the resident's leg.
CNA O performed incontinent care starting from Resident #81's buttocks. She wiped both buttocks and
applied a clean brief without changing her gloves or sanitizing her hands. After performing incontinent care
to Resident #81's buttocks she started catheter care. She changed her gloves to before starting catheter
care, but she did not wash or sanitize her hands. After CNA O performed catheter care she did not change
the dirty brief and she did not change the dirty gloves before pulling up the Resident #81's pants.
During an interview on 05/06/25 at 2:12 P.M., CNA N she said CNA O needed to slow down and listen. She
said Resident #81's catheter was just hanging, because it was not secured. She said CNA O always
worked fast. She said CNA O started with the back of Resident #81 and she was supposed to start with the
catheter care first; before she did the behind. She said CNA O changed Resident #81's brief and did not
change her gloves or sanitize her hands. She said then CNA O started the catheter care after cleaning the
rectum. She said CNA O changed her gloves but did not wash or sanitize before starting catheter care. She
said CNA O performed catheter care and did not remove the dirty brief after catheter care was performed.
CNA N said CNA O did not remove her dirty gloves before pulling up Resident #81's pants. She said he
could get an infection or urinary tract infection (infection in any part of the urinary system) from improper
catheter care, improper incontinent care, and improper hand hygiene. She said Resident #81's catheter
care did not look good, and he looked like he had redness and a discharge to his catheter site.
During an interview on 05/06/25 at 2:29 P.M., CNA O said she knew the catheter was on the wrong side
when she performed catheter care, she said it should have been on the right side of Resident #81 instead
of the left side. She said she had notified LVN ADON Q that the resident's catheter securement device
needed to be replaced. She said she should had started the catheter care first on Resident #81; from the
front then worked her way to the back. She said she should have changed her gloves and sanitized her
hands before she applied Resident #81's clean brief. She said she had anxiety and gets nervous with
people watching her. She said a negative effective of improper catheter care, incontinent care, and
improper hand hygiene was e.coli (a rod-shaped bacterium that's commonly found in the intestines) can get
into the catheter and it can cause skin breakdown.
During an interview on 05/06/25 at 2:36 P.M., LVN Q said she would expect the CNA's to start from the
front to back with catheter care. She said she would expect them to start with the head of the penis then
from the head of the penis down the tubing with a male resident, that had catheter care. She said then from
side one side to the other side wiping down, then to the back side of the resident. She said to clean the
back side of the resident last, because there was a harmful bacterium in the rectum that should not be
brought to the front to the catheter. She said all residents with catheters should have a tubing securement
device. She said a negative effect of improper catheter care, improper incontinent care, and improper hand
hygiene was infection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 13 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 05/07/25 at 2:01 P.M., LVN ADON P said she would expect the CNA's to clean from
front to back and make sure the resident was free from any bile and ensure that the catheter was secured.
She said gloves should be changed properly during the process of incontinent care and catheter care. She
said she would have performed catheter care and change gloves and sanitized or washed hands before
pulling up Resident #81's pants. She said CNA O notified her that Resident #81's catheter securement
device was not securing the catheter and she had replaced it. She said improper incontinent care, catheter
care, and hand hygiene could cause infection and cross contamination.
During interview on 05/07/25 at 2:33 P.M., the DON said she expect the CNA's to start from front to back
and at the penis away from the resident's body with catheter care for a male. She said then after cleaning
the front wash or sanitize your hands, then move to the back, then apply clean gloves. She said she would
expect the CNA's to change the brief if they got it dirty while cleaning another part of the body. She said all
residents with catheters should have a securement device in place. She said improper incontinent care,
catheter care, and hand hygiene made the resident at risk for infection and skin breakdown.
During an interview on 05/07/25 at 2:46 P.M., the ADM said the CNA's were trained and they know what
they were supposed to do and he expected them to do what they were trained to do. He said all residents
with catheters should have a securement device in place. He said improper incontinent care, improper
catheter care, and improper hand hygiene has a potential for infection.
Record review of a facility's Urinary Continence and Incontinence-Assessment and Management policy
revised 09/2010, indicated .3.
The physician and staff will provide appropriate services and treatment to help residents restore or improve
bladder function and prevent urinary tract infections to the extent possible.4. Indwelling urinary catheters
will be used sparingly, for appropriate indicators only .
Record review of a facility's Catheter Care, Urinary policy dated 09/2014, indicated . The purpose of this to
prevent catheter-associated urinary tract infections . 1. Use standard precautions when handling or
manipulating the drainage system .2. Maintain clean technique when handling or manipulating the catheter,
tubing, or drainage bag.a. do not clean the periurethral area with antiseptics to prevent catheter-associated
UTIs while the catheter is in place. Routine hygiene (e.g., cleansing of the meatal surface during daily
bathing or showering) is appropriate . b. be sure the catheter tubing and drainage bag are kept off the floor .
c. empty the drainage bag regularly using a separate, clean collection container for each resident. Avoid
splashing and prevent contact of the drainage spigot with the nonsterile container . d. empty the collection
bag at least every eight (8) hours
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 14 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to act upon the recommendations of the pharmacist report of
irregularities and to ensure the attending physician documented in the resident's medical record that the
identified irregularity has been reviewed and what, if any, action has been taken to address it in response to
the pharmacist report for 2 of 5 residents (Resident #42 and Resident #89) reviewed for (MRR) Medication
Regimen Review.
1. The facility failed to ensure a proper rationale was given for not following the pharmacy consultant's
recommendation to discontinue Resident #42's Seroquel (an antipsychotic medication that treats several
kinds of mental health conditions including schizophrenia and bipolar disorder) medication.
2. The facility failed to ensure Resident #89's Medication Regimen Review dated 4/28/25, had a detailed
rationale for not implementing the pharmacist's recommendations.
These failures could place residents at risk from maintaining their highest practicable level of physical,
mental, and psychosocial well-being, and could place them at risk for adverse consequences related to
medication therapy.
Findings included:
1. Record review of Resident #42's face sheet, dated 05/07/25, indicated she was an [AGE] year-old
female, admitted to the facility on [DATE]. Her diagnoses included vascular dementia (a type of dementia
caused by reduced blood flow to the brain, damaging brain tissue, and impairing cognitive function),
Parkinsonism (a clinical syndrome characterized by movement-related symptoms like tremors, slow
movement, and rigidity), anxiety disorder (mental health conditions characterized by excessive fear and
worry that significantly impair daily functioning), and delusional disorder (mental health condition
characterized by one or more firmly held, false beliefs that persist for at least one month).
Record review of Resident #42's significant change MDS assessment, dated 12/17/24, indicated she was
rarely/never understood, and rarely/never was able to understand others. A BIMS assessment was not
conducted because the resident was rarely/never understood.
Record review of Resident #42's Order Summary Report, dated 05/07/25, indicated this order:
*Seroquel oral tablet 25mg (Quetiapine Fumarate) Give 1 tablet by mouth two times a day related to
Parkinsonism; Delusional Disorders. The start date was 03/26/25.
Record review of Resident #42's care plan, indicated a focus dated 03/10/23, I am at risk for the
development of complications related to receiving psychotropic medications. Interventions included:
*Assess the reason I need the medication and reevaluate as needed. Assess for medication dose
adjustment to achieve a minimum effective level of medication and notify my doctor as needed.
*Conduct a drug utilization review per facility pharmacy consultant as needed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 15 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of Resident #42's Consultant Pharmacist/Physician Communications, dated MRR Date
04/02/25 indicated:
.This resident is taking a low dose of Seroquel .
.I recommend DC unless therapeutic response outweighs risk/benefit. In such case, please document clear
rationale and justification in chart .
The Physician/Prescriber Response was marked as DISAGREE, and no rationale was given. The form was
signed by RN L and dated 04/09/25.
During an interview on 05/07/25 at 02:36 PM, ADON B said she expected the RN that signed the
consultant pharmacist communication to write a verbal order or document some sort of rationale for the
doctor disagreeing with the recommendation. She said the potential risk was the resident could be on an
unnecessary medication.
During an interview on 05/07/25 at 02:44 PM, the DON said she expected the nurse that signed the
consultant pharmacist communication to write a verbal order or have the doctor sign it. She said the risk
was the resident could be on unnecessary medication.
During an interview on 05/07/25 at 02:54 PM, the Administrator said he expected the nurse to clarify if it
was a verbal order or have the doctor sign the consultant pharmacist recommendation. He said the risk was
resident could be on an unnecessary medication or there could be some confusion on what the order was.
2. Record review of Resident #89's face sheet dated 5/6/25 indicated resident #89 was an [AGE] year-old
female admitted to the facility on [DATE] and readmitted on [DATE]. Resident #89 had diagnoses including
vascular dementia (is a type of dementia caused by reduced blood flow to the brain, damaging brain tissue,
and affecting cognitive function), Parkinson's disease (is a progressive neurological disorder that primarily
affects movement, causing symptoms like tremors, stiffness, and slowness of movement), generalized
anxiety disorder (is a mental health condition characterized by persistent and excessive worry about
various aspects of life, often in a way that is difficult to control), pain, hypertension (high blood pressure),
difficulty in walking, and fall on same level.
Record review of Resident #89's consolidated physician order dated 5/6/25 indicated:
*Ativan Oral Tablet (Lorazepam) (is used to treat anxiety disorders) 0.5mg, give 1 tablet by mouth every 24
hours as needed for anxiety related to generalized anxiety disorder for 14 days. Start date 4/25/25.
*Cyclobenzaprine HCL Oral Tablet (is used to help relax certain muscles in your body) 7.5mg, give 1 tablet
by mouth every 12 hours as needed for muscle spasms related to muscle spasms. Start date 11/20/24.
*Diphenhydramine HCL Oral Tablet (is an antihistamine and sedative) 25mg, give 1 tablet by mouth every 6
hours as needed for itching/allergies. Start date 11/20/24.
*Flomax Oral Capsule 0.4.mg (Tamsulosin HCL) (helps relax the muscles in the prostate and the opening
of the bladder), give 1 capsule by mouth one time a day related to retention of urine. Start date
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 16 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
11/20/24.
Level of Harm - Minimal harm
or potential for actual harm
*Metoprolol Tartrate Oral Tablet (is a medication that lowers your blood pressure and heart rate) 25mg, give
1 tablet by mouth one time a day related to essential (primary) hypertension. Start date 11/21/24.
Residents Affected - Few
*Norco Oral Tablet 5-325 mg (Hydrocodone-Acetaminophen) (is a combination medicine taken to help treat
pain), give 1 tablet by mouth every 6 hours as needed for pain related to pain. Start date 11/20/24.
*Remeron Oral Tablet 30mg (Mitrazapine) (is commonly used to treat depression), give 1 tablet by mouth
one time a day at hour of sleep related to depressive episodes. Start date 12/26/24.
Record review of Resident #89's significant change in status MDS assessment dated [DATE] indicated
Resident #89 was understood and had the ability to understand others. Resident #89 had minimal difficulty
hearing, clear speech, and impaired vision with corrective lenses. Resident #89's BIMS score was 15 which
indicated intact cognition. Resident #89 had falls since admission/entry or reentry or the prior assessment.
Resident #89 had 2 falls with no injury and 1 with minor injury. Resident #89 had received anti-anxiety,
antidepressant, and opioids during the last 7 days.
Record review of Resident #89's care plan dated 11/15/24, reviewed 4/21/25 indicated Resident #89 had
falls second to Parkinson's disease with tremors, poor balance, and posture. Resident #89 received multiple
medications, history of hypotension and syncope with poor safety awareness and poor impulse control.
Interventions included medication review as needed to assess for side effects and adverse drug reactions
and sitter provided to assist with visual checks.
Record review of Resident #89's Interim Medication Regimen Review dated 4/28/25 indicated,
.Rec. Category: Interim Review - Fall Risk .Consultant Pharmacist .Interim Review requested due to recent
falls and increased confusion . [Resident #89] is currently has orders for three medications listed on Beers
Criteria (is a list of medications that older adults should potentially avoid or use with caution due to the risk
of harm outweighing the benefits), and all three can contribute to increased fall risk and confusion. I
consider these three the greatest contributors to falls and confusion
.Cyclobenzaprine 7.5mg Q12H PRN .Diphenhydramine 25mg Q6H PRN .Lorazepam 0.5mg BID and 0.5mg
PRN once daily .I recommend DC cyclobenzaprine, diphenhydramine, and PRN dose of lorazepam .I also
recommend plan to GDR routine lorazepam with plan to DC .Hydrocodone-Acetaminophen and
Mirtazapine can also contribute .Both can cause sedation and confusion, and both can contribute to an
increased fall risk . I recommend ensuring resident is taking lowest necessary dose of Norco and ensure
that all non-pharmacological interventions are attempted and documented . I further recommend a plan to
GDR mirtazapine to 15mg within the next month or two with a further plan to DC if tolerated . Finally,
tamsulosin, metoprolol, and mirtazapine can all contribute to an increased risk of orthostatic hypotension . I
recommend monitoring resident for orthostatic hypotension and counsel resident to sit up and rise from a
seated position slowly to reduce risk of orthostatic hypotension (is a drop in blood pressure that occurs
when a person stands up after sitting or lying down) . Recommendation Summary .DC Cyclobenzaprine
.DC Diphenhydramine .DC PRN Ativan .Next month GDR Ativan to 0.25mg BID .Confirm Norco dosing is
lowest effective dose .In July, GDR Mirtazapine to 15mg QHS .Monitor Resident for orthostatic hypotension
.'Has a sitter now' .NP M .5/5/25 .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 17 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 5/7/25 at 3:05 p.m., the DON said the ADONs and the DON reviewed the MRRs and
contacted the NP/MDs. She said hall B did not have an ADON, so she was responsible for hall B's MRRs.
She said she had reviewed Resident #89's MRR from 4/28/25. She said when the NP or the MD reviewed
the MRRs and disagreed with the recommendation, the facility expected a reason for not following the
recommendations. She said, has a sitter now was not an appropriate response for Resident #89's MRR.
She said she did not know NP M had written that response to Resident #89's MRR on 5/5/25. She said
Resident #89 had a fall 4/20/25 and the facility provided a sitter as an intervention. She said Resident #89
would have a sitter until she was back to her baseline. She said Resident #89 was experiencing confusion
possibly from a UTI (is an infection that affects a part of the urinary tract). She said Resident #89 was
receiving treatment for the UTI. She said she reviewed the MRRs a few days after they were completed by
the pharmacist and when she knew the NP/MD had rounded at the facility. She said it was important for the
MRRs to have rationale or reasons for disagreeing with the recommendations to explain why, know how to
better take care of the resident, and know when to notify the NP/MD when something was not working. She
said it placed the resident at risk for not receiving the interventions they needed.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said the DON reviewed the all the resident's
MRRs then gave them to the halls ADONs. He said the facility expected the MRRs to have rationales and
staff should follow up. He said he did not know if NP M's response to Resident #89's MRR was an
appropriate response to the recommendations. He said he would defer to NP M's response. He said the
DON was responsible for overseeing the resident's MRRs.
During an interview on 5/8/25 at 4:20 p.m., NP M said she had reviewed Resident #89's MRR a couple
days ago. She said she could not recall what Resident #89's MRR recommendations were. She said she
spoke with the staff to see what the biggest problems were and reviewed the resident's chart before
responding to the pharmacist recommendations. She said Resident #89 had several falls but was also non
complaint. She said Resident #89's sitter was a new intervention. She said she felt the new intervention
needed to be tried then reevaluated. She said she did not know how long the facility planned to have a
sitter with Resident #89.
Record review of the facility's policy, Tapering Medications and Gradual Dose Reduction, last revised April
2007, indicated:
.1. After medications are ordered for a resident, the staff and practitioner shall seek an appropriate dose
and duration for each medication that also minimizes the risk of adverse consequences .
2. All medications shall be considered for possible tapering. Tapering that is applicable to antipsychotic
medications shall be referred to as gradual dose reduction .
3. Residents who use antipsychotic drugs shall receive gradual dose reductions and behavioral
interventions, unless clinically contraindicated, in an effort to discontinue these drugs .
5. The Physician will review periodically whether current medications are still necessary in their current
doses; for example, whether an individual's conditions or risk factors are sufficiently prominent or ensuring
that they require medication therapy to continue in the current dose, or whether those conditions and risks
could potentially be equally well managed or controlled without certain medications, or with a lower dose .
9. When a medication is tapered or stopped, the staff and practitioner shall document the rationale
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 18 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
for any decisions to restart a medication or reverse a dose reduction; for example, because of a return of
clinically significant symptoms .
10. Residents who use antipsychotic drugs shall receive gradual dose reductions, unless clinically
contraindicated, in an effort to discontinue the use of such drugs. Pertinent behavioral interventions will also
be at-tempted. (Behavioral interventions refer to non-pharmacological attempts to influence an individual's
behavior, including environmental alterations and staff approaches to care) .
11. Within the first year after a resident is admitted on an antipsychotic medication or after the resident has
been started on an antipsychotic medication, the staff and practitioner shall attempt a GDR in two separate
quarters (with at least one month between the attempts), unless clinically contraindicated. After the first
year, the facility shall attempt a GDR at least annually, unless clinically contraindicated .
12. For any individual who is receiving an antipsychotic medication to treat behavioral symptoms related to
dementia, the GDR may be considered clinically contraindicated if:
a. The resident's target symptoms returned or worsened after the most recent attempt at a GDR within the
facility; and
b. The physician has documented the clinical rationale for why any additional attempted dose reduction at
that time would be likely to impair the resident's function or increase distressed behavior .
13. For any individual who is receiving an antipsychotic medication to treat a psychiatric disorder other than
behavioral symptoms related to dementia (for example, schizophrenia, bipolar mania, or depression with
psychotic features), the GDR may be considered contraindicated, if:
a. The continued use is in accordance with relevant current standards of practice and the physician has
documented the clinical rationale for why any attempted dose reduction would be likely to impair the
resident's function or cause psychiatric instability by exacerbating an underlying psychiatric disorder; or
b. The resident's target symptoms returned or worsened after the most recent attempt at a GDR within the
facility and the physician has documented the clinical rationale for why any additional attempted dose
reduction at that time would be likely to impair the resident's function or cause psychiatric instability by
exacerbating an underlying medical or psychiatric disorder .
14.
Attempted tapering of sedatives and hypnotics shall be considered as a way to demonstrate whether the
resident is benefiting from a medication or might benefit from a lower or less frequent dose. Tapering shall
be done consistent with the following:
a.
For as long as a resident remains on a sedative/hypnotic that is used routinely and beyond the
manufacturer's recommendations for duration of use, the physician shall attempt to taper the medication at
least quarterly unless clinically contraindicated. Clinically contraindicated means:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 19 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
(1)
Level of Harm - Minimal harm
or potential for actual harm
The continued use is in accordance with relevant current standards of practice and the physician has
documented the clinical rationale for why any attempted dose reduction would be likely to impair the
resident's function or cause psychiatric instability by exacerbating an underlying medical or psychiatric
disorder; or
Residents Affected - Few
(2)
The resident's target symptoms returned or worsened after the most recent attempt at tapering the dose
within the facility and the physician has documented the clinical rationale for why any additional attempted
dose reduction at that time would be likely to impair the resident's function or cause psychiatric instability by
exacerbating an underlying medical or psychiatric disorder .
Record review of https://agsjournals.onlinelibrary.[NAME].com/doi/epdf/10.1111/jgs.18372 was accessed
on 5/12/25 and indicated, .the Beers Criteria was developed .with the purpose of identifying medications for
which potential harm outweighed the expected benefit and that should be avoided in nursing home
residents .Table 2 .potentially inappropriate medication use in older adults .Diphenhydramine (oral) .risk for
confusion .drugs is associated with an increased risk of falls .Lorazepam .older adults increases sensitivity
.increase the risk of cognitive impairment, delirium, falls, fracture .Cyclobenzaprine .adverse effects,
sedation and increased risk of fractures .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 20 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interviews, and record review, the facility failed to store, prepare, distribute, and
serve food in accordance with professional standards for food service safety in the facility's only kitchen
reviewed for food safety requirements.
The facility failed to ensure the CNA Class Instructor did not walk into the kitchen without a hairnet during
lunch service on 05/06/25.
This failure could place residents at risk of foodborne illness and food contamination.
Findings included:
During an observation and interview on 05/06/25 at 11:56AM the CNA Class Instructor walked into the
kitchen. She was not wearing a hairnet. The kitchen staff had the food out on the steam table and were
plating the food for lunch. When questioned if she was wearing a hairnet she said, I'm just giving this sticky
note to her. She pointed to one of the cooks on the serving line. She then handed the note to a dietary staff
on the serving line next to the steam table and then walked out of the kitchen.
During an interview on 05/07/25 at 01:35 PM, the Dietary Manager said she expected all staff that enter the
kitchen to wear a hairnet. She said the risk was that a hair could get in the food and potentially cause a
foodborne illness.
During an interview on 05/07/25 at 02:54 PM, the Administrator said he expected the staff to wear a hairnet
while in the kitchen. He said a hair could fall in the food and potentially cause foodborne illness.
Record review of the facility's policy, Food Preparation and Service, last revised July 2014, indicated:
.Food service employees shall prepare and serve food in a manner that complies with safe food handling
practices .
.Food Service/Distribution .
.7. Dietary staff shall wear hair restraints (hair net, hat, beard restraint, etc.) so that hair does not contact
food .
.13. Only Dietary staff are allowed in the kitchen. If for any reason other departments must enter the kitchen
staff must wear hair restraints (hair net, hat, beard restraint, etc.) .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 21 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to establish and maintain an infection
prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to
help prevent the development and transmission of communicable diseases and infections for 2 of 19
residents (Resident # 81 and Resident #89) and 1 of 1 Laundry room reviewed for infection control
practices.
Residents Affected - Some
1.The facility failed to ensure CNA O changed her gloves or sanitized her hands after performing
incontinent care and applying a clean brief for Resident #81. She touched a clean brief with her dirty
gloves, and she touched the resident's pants with dirty gloves.
2.The facility failed to ensure Resident #89 was placed on contact isolation (implemented to prevent the
spread of germs that are transmitted through direct or indirect contact with a person or objects they have
touched) after her urinalysis with culture and sensitivity (UA examines urine for physical and chemical
characteristics, while C&S identifies any bacterial infection and determines its sensitivity to antibiotics),
dated 4/22/25, resulted with Vancomycin Resistant Enterococcus (VRE ) (is a super bug, bacterial infection
where the bacteria are resistant to the antibiotic vancomycin).
3.The facility failed to ensure laundry in the facility's laundry room was not stored on the floor or touching
the floor on 5/7/25.
These failures could place residents at risk of exposure to communicable diseases, cross-contamination,
and infections.
Findings included:
1.Record review of Resident #81's face sheet dated 05/07/25 indicated a 94-years-old male initially
admitted to the facility on [DATE]. Resident #81 had diagnoses including: heart failure, unspecified (a
chronic condition in which the heart doesn't pump blood as well as it should), sepsis, unspecified organism
(a life-threatening condition where the body's response to infection leads to widespread inflammation and
tissue damage, but the specific infectious agent is not identified), and acute kidney failure, unspecified (a
condition in which the kidneys suddenly can't filter waste from the blood).
Record review of Resident #81's Order Summary Report dated 5/07/25 indicated an order to ensure foley
catheter care every shift with a start date of 4/16/25.
Record review of the comprehensive MDS dated [DATE] indicated Resident #81 had clear speech,
understood others, and was understood by others. The MDS indicated he had a BIMS score of 12
indicating moderate cognitive impairment. Resident #81 required moderate assistance from staff for oral
hygiene, toileting hygiene, and personal hygiene. The MDS indicated Resident #81 had an indwelling
catheter (urinary catheter) and was always incontinent of bowel.
Record review of the care plan dated 5/01/25 indicated Resident #81 had a foley catheter due to
obstructive uropathy. He could not void without the foley catheter, due to obstructive uropathy. Interventions
included: assess any complaints of dysuria, pubic or abdominal pain, assess pain level as needed, provide
foley catheter care as per facility policy and procedure, use a foley catheter Velcro strap around the thigh to
secure the tubing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 22 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Record review of a Competency Assessment, Foley Cath Care Checkoff dated 5/02/24 indicated CNA O
was proficient in catheter care.
Record review of a Competency Assessment, Peri care/Incontinent Care Evaluation dated 5/02/24
indicated CNA O was proficient in incontinent care.
Residents Affected - Some
Record review of a Competency Assessment, Foley Cath Care Checkoff dated 2/15/25 indicated CNA N
was proficient in catheter care.
Record review of a Competency Assessment, Peri care/Incontinent Care Evaluation dated 2/15/25
indicated CNA N was proficient in incontinent care.
During an observation on 05/06/25 at 2:00 P.M., CNA O performed incontinent care and catheter care
assisted by CNA N. CNA O performed incontinent care starting from Resident #81's buttocks. She wiped
both buttocks and applied a clean brief without changing her gloves or sanitizing her hands. After
performing incontinent care to Resident #81's buttocks she started catheter care. She changed her gloves
to before starting catheter care, but she did not wash or sanitize her hands. After CNA O performed
catheter care she did not change the dirty brief and she did not change the dirty gloves before pulling up
the Resident #81's pants.
During an interview on 05/06/25 at 2:12 P.M., CNA N she said CNA O needed to slow down and listen.She
said CNA O always worked fast. She said CNA O started with the back of Resident #81 and she was
supposed to start with the catheter care first; before she did the behind. She said CNA O changed Resident
#81's brief and did not change her gloves or sanitize her hands. She said then CNA O started the catheter
care after cleaning the rectum. She said CNA O changed her gloves but did not wash or sanitize before
starting catheter care. She said CNA O performed catheter care and did not remove the dirty brief after
catheter care was performed. CNA N said CNA O did not remove her dirty gloves before pulling up
Resident #81's pants. She said he could get an infection or urinary tract infection (infection in any part of
the urinary system) from improper catheter care, improper incontinent care, and improper hand hygiene.
She said Resident #81's catheter care did not look good, and he looked like he had redness and a
discharge to his catheter site.
During an interview on 05/06/25 at 2:29 P.M., CNA O said she knew the catheter was on the wrong side
when she performed catheter care, she said it should have been on the right side of Resident #81 instead
of the left side. She said she should had started the catheter care first on Resident #81; from the front then
worked her way to the back. She said she should have changed her gloves and sanitized her hands before
she applied Resident #81's clean brief. She said she had anxiety and gets nervous with people watching
her. She said a negative effective of improper catheter care, incontinent care, and improper hand hygiene
was e.coli (a rod-shaped bacterium that's commonly found in the intestines) can get into the catheter and it
can cause skin breakdown.
During an interview on 05/06/25 at 2:36 P.M., LVN Q said she would expect the CNA's to start from the
front to back with catheter care. She said she would expect them to start with the head of the penis then
from the head of the penis down the tubing with a male resident, that had catheter care. She said then from
side one side to the other side wiping down, then to the back side of the resident. She said to clean the
back side of the resident last, because there was a harmful bacterium in the rectum that should not be
brought to the front to the catheter. She said a negative effect of improper catheter care, improper
incontinent care, and improper hand hygiene was infection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 23 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 05/07/25 at 2:01 P.M., LVN ADON P said she would expect the CNA's to clean from
front to back and make sure the resident was free from any bile and ensure that the catheter was secured.
She said gloves should be changed properly during the process of incontinent care and catheter care. She
said she would have performed catheter care and change gloves and sanitized or washed hands before
pulling up Resident #81's pants. She said improper incontinent care, catheter care, and hand hygiene could
cause infection and cross contamination.
During interview on 05/07/25 at 2:33 P.M., the DON said she expect the CNA's to start from front to back
and at the penis away from the resident's body with catheter care for a male. She said then after cleaning
the front wash or sanitize your hands, then move to the back, then apply clean gloves. She said she would
expect the CNA's to change the brief if they got it dirty while cleaning another part of the body. She said
improper incontinent care, catheter care, and hand hygiene made the resident at risk for infection and skin
breakdown.
During an interview on 05/07/25 at 2:46 P.M., the ADM said the CNA's were trained and they know what
they were supposed to do and he expected them to do what they were trained to do. He said improper
incontinent care, improper catheter care, and improper hand hygiene has a potential for infection.
2. Record review of Resident #89's face sheet dated 5/6/25 indicated resident #89 was an [AGE] year-old
female admitted to the facility on [DATE] and readmitted on [DATE]. Resident #89 had diagnoses including
vascular dementia (is a type of dementia caused by reduced blood flow to the brain, damaging brain tissue
and affecting cognitive function), Parkinson's disease (is a progressive neurological disorder that primarily
affects movement, causing symptoms like tremors, stiffness, and slowness of movement), and urinary tract
infection (is an infection that affects a part of the urinary tract).
Record review of Resident #89's significant change in status MDS assessment dated [DATE] indicated
Resident #89 was understood and had the ability to understand others. Resident #89's BIMS score was 15
which indicated intact cognition. Resident #89 required moderate assistance for toileting hygiene. Resident
#89 had occasional urinary incontinence.
Record review of Resident #89's care plan dated 11/25/24, reviewed 4/21/25 indicated Resident #89 had
the potential for hydration and fluid maintenance problem. Intervention included obtain labs as directed and
ensure the MD notification of lab results.
Record Review of Resident #89's hard copy, physician's order dated 4/21/25-5/5/25 did not reflect a contact
isolation order.
Record review of Resident #89's consolidated physician orders dated 5/6/25 did not reflect a contact
isolation order.
Record review of Resident #89's Urinalysis with culture and sensitivity dated 4/22/25 indicated, .moderate
enterococcus faecium, pseudomonas aeruginosa .the detected enterococcus is Vancomycin Resistant .NP
M .4/24/25 .
Record review of the facility's Infection Control log dated April 2025 indicated, . [Resident #89] .UTI
.Enterococcus .Standard Precaution .
During an interview on 5/6/25 at 11:00 a.m., the DON said she did not know Resident #89's UA from
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 24 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
4/22/25 had VRE. She said she had reviewed the results and spoke with NP M about antibiotic treatment.
She said residents with VRE were placed on contact isolation the duration of the antibiotic treatment. She
said Resident #89 was not placed on contact isolation for the UA results from 4/22/25. She said not placing
a resident with VRE on contact isolation could spread the organism to other residents. She said as the ICP,
she was responsible for reading the UA and C&S results and initiating isolation precautions.
Residents Affected - Some
During an interview on 5/7/25 at 2:13 p.m., RN D said residents with VRE in the urine were normally placed
on contact isolation. She said NP M had visited the facility on 4/24/25. She said NP M had reviewed and
signed Resident #89's, 4/22/25 UA results. She said NP M did not order any new orders. She said residents
with VRE were placed on contact isolation to decrease the risk of spreading VRE. She said Resident #89
was placed on contact isolation on 5/6/25 and another UA was ordered.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said the DON, who was the ICP, was
responsible for reviewing UA results and making sure the residents were placed on the appropriate type of
isolation. He said the residents were placed on isolation to prevent the spread of the organism. He said it
became an infection control issue when residents were not placed on isolation.
During an interview on 5/8/25 at 4:20 p.m., NP M said she could not recall if she noticed Resident #89's
C&S results, from 4/22/24, reported VRE in her urine. She said the facility had policies and procedures they
should follow when a resident had a resistant organism growing. She said most facilities placed their
residents on contact isolation for VRE in the urine. She said the resident was placed on contact isolation for
the duration of the antibiotics. She said when a resident with VRE was not placed on isolation, it could
spread around the nursing home.
3. During an observation on 5/7/25 at 9:36 a.m., the clean side of the facility's laundry room, had the
following items:
*One small, white bag with resident labeled socks on the floor.
*One small box of socks on the floor.
*Three large clear bags of clothing on the floor.
*One long sleeve of a shirt touched the floor. The long sleeve shirt was on top of a pile of clothes in a metal
hamper on wheels. HSK Supervisor C placed the long sleeve shirt back in the pile of clothing.
*One mechanical lift pad hung on a hook, with one of the loops touching the ground.
*Two items of clothing fell on the floor from a metal hamper on wheels. HSK Supervisor C placed both items
back in the pile of clothing.
*Two house coat sleeves touched the floor. The house coats were draped over a metal hamper near the
dryer.
During an interview on 5/7/25 at 9:50 a.m., the HSK Supervisor said the laundry staff working today was
not interviewable. She said the laundry staff did not speak English. She said the bags and boxes of clothing
should not be on the floor. She said resident's clothing should not touch floor. She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 25 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
said the clothing in the bags and metal hampers were getting sorted. She said some of the clothing was
going to be kept for residents who needed clothes at the facility. She said most of the clothes, in the bags
and hampers were going to be donated to a local donation station. She said she had not taken the clothes
to the local donation station because she wanted to make sure a resident or family member did not come
back to claim anything. She said it was cross contamination for clothes to touch the floor or be on the floor
then possibly given to the residents. She said the residents could get an infection from the contaminated
clothes or lift pad. She said she was responsible for ensuring staff stored clothing correctly. She said she
did rounds in the laundry room about every 2 hours to oversee the staff.
During an interview on 5/7/25 at 3:05 p.m., the DON said clothing and lift pads should not touch the floor.
She said it was an infection control issue. She said it placed the residents at risk for being exposed to
germs. She said the residents could become sick and be exposed to dirt or grime. She said HSK
Supervisor C should ensure resident's laundry was stored correctly. She said HSK Supervisor C should
have a checking system in place and provided in-services to the laundry staff to ensure infection control
was being maintained.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said it was an infection control issue for
clothing to touch the floor. He said the laundry staff should be ensuring clothing and items in the laundry
area were not on the ground or touching the ground. He said HSK Supervisor C should be overseeing the
laundry staff. He said the residents would not be clean if they wore clothes that touched the floor.
Record review of a facility's Urinary Continence and Incontinence-Assessment and Management policy
revised 09/2010, indicated .3.
The physician and staff will provide appropriate services and treatment to help residents restore or improve
bladder function and prevent urinary tract infections to the extent possible.
Record review of a facility's Catheter Care, Urinary policy dated 09/2014, indicated . The purpose of this to
prevent catheter-associated urinary tract infections . 1. Use standard precautions when handling or
manipulating the drainage system .2. Maintain clean technique when handling or manipulating the catheter,
tubing, or drainage bag.a. do not clean the periurethral area with antiseptics to prevent catheter-associated
UTIs while the catheter is in place. Routine hygiene (e.g., cleansing of the meatal surface during daily
bathing or showering) is appropriate . b. be sure the catheter tubing and drainage bag are kept off the floor .
c. empty the drainage bag regularly using a separate, clean collection container for each resident. Avoid
splashing and prevent contact of the drainage spigot with the nonsterile container . d. empty the collection
bag at least every eight (8) hours
Record review of a facility's Departmental (Environmental Services)- Laundry and Linen policy revised
1/2014 indicated, .The purpose of this procedure is to provide a process for the safe and aseptic handling,
washing, and storage of linen . Clean linen will remain hygienically clean (free of pathogens in sufficient
numbers to cause human illness) through measures designed to protect it from environmental
contamination, such as covering clean linen carts .
Record review of a facility's Standard Precautions revised 12/2007 indicated, . Wear gloves when in direct
contact with a resident who is infected or colonized with organisms that are transmitted by direct contact
(VRE, MRSA, VISA-VRSA, etc.) . Wear a gown (clean, non-sterile) to protect skin and prevent soiling of
clothing during procedures and resident care activities that are likely to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 26 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
generate splashes or sprays of blood, body fluids, secretions, or excretions or cause soiling of clothing .
Level of Harm - Minimal harm
or potential for actual harm
Record review of https://www.ncbi.nlm.nih.gov/books/NBK513233/ was accessed on 5/12/25 and indicated,
. Enterococcus is frequently cited as one of the three most likely etiologies of both uncomplicated and
complicated UTI, especially healthcare-associated UTIs . Of these, the vast majority is E. faecalis, though
the majority of vancomycin-resistant isolates are E. faecium .Enterococcus can persist on hands for as long
as 60 minutes after inoculation and as long as four months on inanimate surfaces . Basic infection control
prevention practices such as hand hygiene can help . This includes washing hands with soap and water or
using alcohol-based hand rubs before and after patient encounters . Contact precautions such as wearing
gowns and gloves also decrease transmission . There are reports that VRE can be transmitted by direct
patient contact, touching of contaminated surfaces/equipment or through hand transfer after contact with
the affected patient .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 27 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, and record review, the facility failed to promote antibiotic stewardship by ensuring the
appropriate use of antibiotic therapy and providing written rationale, by the provider, when an antibiotic was
used despite criteria, to determine the appropriate the use of an antibiotic for 1 of 5 residents reviewed
antibiotic use. (Resident #31)
Residents Affected - Few
The facility failed to ensure Resident #31 did not receive Cephalexin (is a cephalosporin antibiotic used to
treat a variety of bacterial infections) for prophylactic antibiotic use.
The facility failed to ensure Resident #31's Cephalexin, ordered prophylactically, was discontinued after he
was started on Cefdinir (is a cephalosporin antibiotic used to treat a variety of bacterial infections) for an
active UTI.
These failures could place residents receiving antibiotics at risk for unnecessary antibiotic use,
inappropriate antibiotic use, and increased antibiotic-resistant infections.
Findings included:
Record review of Resident #31's face sheet dated 5/5/25 indicated Resident #31 was an [AGE] year-old
male admitted on [DATE] and readmitted on [DATE]. Resident #31 had diagnoses including urinary tract
infection (is an infection in any part of the urinary system, including the bladder, urethra, kidneys, or
ureters), neuromuscular dysfunction of bladder (the nerves that carry messages back and forth between
the bladder and the spinal cord and brain don't work the way they should), and retention of urine (is when
your bladder doesn't empty completely or at all).
Record review of Resident #31's significant change in status MDS assessment dated [DATE] indicated
Resident #31 was understood and had the ability to understand others. Resident #31 had a BIMS score of
10 which indicated moderate cognitive impairment. Resident #31 required substantial/maximal assistance
for toileting hygiene. Resident #31 had an indwelling catheter (is a thin, hollow tube inserted through the
urethra into the urinary bladder to collect and drain urine) and frequent bowel incontinence. Resident #31
had received an antibiotic during the last 7 days.
Record review of Resident #31's care plan dated 2/12/25 indicated Resident #31 had recurrent urinary tract
infections. Intervention included assess causative factors that may have led to the development of the UTI.
If identified, help develop additional approaches and interventions to prevent the reoccurrence.
Record review of Resident #31's consolidated physician order dated 5/5/25 indicated Cephalexin Oral
Capsule 250mg, give 1 capsule by mouth one time a day related to encounter for prophylactic measures.
Start date 3/13/25.
Record review of Resident #31's Telephone Orders dated 5/5/25 indicated Cefdinir 300mg 1 capsule by
mouth two times a day for 10 days related to UTI.
Record review of Resident #31's culture and sensitivity (is a laboratory procedure used to identify bacteria
or fungi causing an infection and determine which antibiotics (or antifungals) are effective in treating it)
results dated 5/2/25 indicated low pathogen detection of pseudomonas aeruginosa
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 28 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(is a germ that can cause infections). Pseudomonas aeruginosa may develop resistance during prolonged
therapy with all antimicrobial agents.
During an interview on 5/7/25 at 2:13 p.m., RN D said Resident #31 was currently on an antibiotic for a
pseudomonas UTI. She said Resident #31 had a history of UTIs. She said Resident #31 used to have an
indwelling catheter. She said Resident #31 had seen a urologist (is a medical doctor who specializes in the
diagnosis and treatment of diseases and conditions of the urinary tract and the reproductive system) who
discontinued the indwelling catheter in March 2025. She said Resident #31 refused to see the urologist
after that appointment. She said she felt after Resident #31's last UTI, he would benefit from a prophylactic
antibiotic. She said she spoke with NP M about a prophylactic antibiotic for Resident #31 and convinced her
to order Cephalexin. She said Resident #31 started having behaviors earlier in the week and urinalysis with
culture and sensitivity was collected and sent on 5/2/25. She said she spoke with NP M about Resident
#31's, 5/2/25 lab results and she ordered Cefdinir. She said NP M did not order Resident #31's Cephalexin
to be discontinued. She said the day after (5/6/25) she received the order for Resident #31's Cefdinir, she
thought about him being on two antibiotics. She said she probably should have informed NP M of Resident
#31 being on two antibiotics. She said the DON was over the antibiotic stewardship program.
During an interview on 5/7/25 at 3:05 p.m., the DON said she was the ICP. She said the facility's antibiotic
stewardship program did not recommend the use of prophylactic antibiotics. She said she was not aware
Resident #31 was on Cephalexin as a prophylactic antibiotic. She said Resident #31 Cephalexin should
have been discontinued when he was prescribed Cefdinir on 5/5/25. She said a resident could experience
C.diff (is a bacterial infection that can cause serious digestive problems, particularly diarrhea and colitis)
and GI issues being on two antibiotics. She said a resident being on a prophylactic antibiotic placed them at
risk for a MDRO (is an infection caused by a germ (usually bacteria) that has become resistant to multiple
antibiotics). She said as the DON and ICP, she provided in-services to staff on discouraging the use of
prophylactic antibiotics. She said she monitored antibiotic use by reviewing the infection sheets the nursing
staff completed that informed her who had an infection and what antibiotic was ordered.
During an interview on 5/7/25 at 3:40 p.m., the Administrator said he could not speak on the use of
prophylactic antibiotics use. He said the DON, who was the ICP, oversaw the antibiotic stewardship
program. He said he expected the ordered antibiotic to treat the organism growing. He said proper antibiotic
treatment affected the overall care and well-being of the residents.
During an interview on 5/7/25 at 4:20 p.m., NP M said she was not a fan of prophylactic antibiotics. She
said Resident #31 had a complicated medical history. She said Resident #31 had previously been seen by
a urologist then refused to return. She said she had ordered a new urologist consult on 5/1/25. She said
she did not recall Resident #31 being on Cephalexin for prophylactic antibiotic use. She said she wished
the staff had reminded her Resident #31 was on Cephalexin when Cefdinir was ordered. She said
prophylactic antibiotics did not work and risked the resident becoming resistant to antibiotics. She said a
resident should only be prescribed two types of antibiotics when treating different type of organisms or
infections. She said if a resident was on two types of antibiotics, their lab work needed to be monitored. She
said a resident being on two types of antibiotics placed them at risk for yeast infection and C.diff, and could
affect their kidneys.
Record review of a facility's Antibiotic Stewardship policy revised 12/2016 indicated, . Antibiotics will be
prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship
Program . The purpose of our Antibiotic Stewardship Program is to monitor the use of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 29 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marshall Manor Nursing & Rehabilitation Center
1007 S Washington Ave
Marshall, TX 75670
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
antibiotics in our residents .
Level of Harm - Minimal harm
or potential for actual harm
Record review of a facility's Antibiotic Stewardship policy revised 12/2016 indicated, . 3.
Appropriate indications for use of antibiotics include:
Residents Affected - Few
a.
Criteria met for clinical definition of active infection or suspected sepsis; and
b.
Pathogen susceptibility, based on culture and sensitivity, to antimicrobial (or therapy begun while culture is
pending) .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455646
If continuation sheet
Page 30 of 30