F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain medical records that were complete and
accurately documented for 2 (Resident #1 and Resident #2) of 20 residents reviewed for clinical records, in
that:
1. Resident #1's psychiatric provider notes included diagnoses not listed on the facility's list of diagnoses for
the resident.
2. Resident #2's psychiatric provider notes included diagnoses not listed on the facility's list of diagnoses for
the resident.
These deficient practices could result in in errors in care and treatment.
The findings were:
1. Record review of Resident #1's facesheet, dated 02/27/2025, revealed the resident was admitted to the
facility on [DATE] with diagnoses including: Alzheimer's disease, Cerebral Infarction and Vascular Dementia
Unspecified Severity Without Behavioral Disturbance.
Record review of Resident #1's annual MDS, dated [DATE], revealed a BIMS score of 07 which indicated
severe cognitive impairment.
Record review of Resident #1's care plan, dated 02/27/2025, revealed, [Resident #1] has a behavioral
problem where she has delusions [related to] dementia and a cerebral infarction. She says statements that
after investigation have been found to be not true . The resident is/has potential to be physically aggressive
to staff and others.
Record review of Resident #1's psychiatric provider after visit note, dated 02/11/2025, revealed, Active
Medical Problems .delusions . neuropathy .Assessment and Plan: Dementia with Behaviors.
Further review of Resident #1's facesheet, dated 02/27/2025, revealed the diagnoses of delusions,
neuropathy, and dementia with behaviors were not noted.
2. Record review of Resident #2's facesheet, dated 02/27/2025, revealed the resident was admitted to the
facility on [DATE] with diagnoses including: Other Specified Interstitial Pulmonary Diseases, Anemia, and
Insomnia.
Record review of Resident #2's quarterly MDS, dated [DATE], revealed a BIMS score of 0 which
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455724
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455724
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbor View Nursing & Rehabilitation
1213 Water St
Kerrville, TX 78028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
indicated severe cognitive impairment.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #2's care plan, dated 02/27/2025, revealed, [Resident #2] has little or no activity
involvement [related to] disinterest, resident wishes not to participate .
Residents Affected - Few
Record review of Resident #2's psychiatric provider after visit note, dated 02/11/2025, revealed, Active
Medical Problems .Major Depressive Disorder .
Record review of Resident #2's Order Summary Report, dated 02/27/2025, revealed, Amitriptyline HCl Oral
Tablet 25 [milligrams] (Amitriptyline HCl) Give 1 tablet by mouth at bedtime every 2 day(s) for Depression.
Further review of Resident #2's facesheet, dated 02/27/2025, revealed the diagnosis of Major Depressive
Disorder was not noted.
During an interview with the DON on 02/28/2025 at 9:30 a.m., the DON confirmed Resident #1's diagnoses
of delusions, neuropathy, and dementia with behaviors were not noted on the resident's face sheet and
should have been. The DON additionally confirmed that Resident #2's diagnosis of Major Depressive
Disorder was not noted on the resident's face sheet and should have been. The DON stated the facility had
recently changed from one electronic health record provider to another and that the oversight was likely
due to the change. The DON stated nursing staff were responsible to ensure accuracy of records, and
nurse management were responsible for oversight of nursing staff. The DON confirmed that inaccuracy of
the residents' clinical records could result in errors in care and treatment.
Record review of the facility policy, Electronic Medical Records, dated 2001, revealed, Electronic medical
records may be used in lieu of paper records when approved by the administrator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455724
If continuation sheet
Page 2 of 2