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Inspection visit

Health inspection

Kirkwood ManorCMS #4557322 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0552 Ensure that residents are fully informed and understand their health status, care and treatments. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure residents/resident representatives were informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option he or she prefers for 1 of 2 Residents (Resident #1) reviewed for resident rights in that: Residents Affected - Few The facility failed to notify Resident #1's Medical Power of Attorney or emergency contact after a behavioral incident when the resident did not have the cognitive ability to make informed medical decision before before receiving psychiatric services. This failure could place residents and their resident representatives at risk for not being informed about care and treatments that may affect the resident's well-being. The findings included: Review of a resident's face sheet dated 11/30/2023 indicated Resident #1 was an 82 - year- old initially admitted on [DATE] with diagnoses that included but not limited to the following: myopathy (disease that affects the muscled that control voluntary movement in the body), Cerebral infarction ( stroke due to disrupted blood flow in the brain), and diabetes ( disease that results in too much sugar in the blood). Review of Resident #1's MDS assessment dated [DATE] revealed Resident #1 had a BIMS of 2 indicating severe cognitive impairment. Review of a incident report dated 08/31/2023 at 1:02 pm revealed an unidentified resident was sitting at their usual dining table when another resident reported to a staff member that Resident #1 slapped a different resident in the face during lunch. Camera was reviewed by the SW and revealed the incident occurred. During an interview on 11/29/2023 at 11:30 a.m the Social Worker stated she did not call Resident #1's Medical Power of Attorney or emergency contact after determining Resident #1 slapped another resident in the face or before initiating and scheduling behavioral health services by a contracted entity and she should have. She explained that would usually be involved in assisting with tasks related to such events were not in the building at the time, therefore she was completing additional tasks and did not make the family notification. The Social Worker said it was a resident's right to have their family member contacted when there is a change of condition and in this case the resident's rights were not respected. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 455732 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455732 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Kirkwood Manor 2590 Loop 337 N New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on 11/29/2023 at 4:00 p.m. the DON explained she was not in the facility at the time of the behavioral incident with Resident #1, but learned of the incident in a joint conference call with the Administrator while they were both at an out of town meeting on the day of the incident. The DON stated she was made aware after the incident the resident's family was not notified of the incident or the behavior intervention services provided on the day of the incident, but could not give an exact date of when she became aware. The DON went on to say it was the resident's right to have such events reported to the state and their representative. The DON stated, the family should have been notified by facility staff and I should have called the family or made sure they were notified. During an interview on 11/30/2023 at 11:32 a.m. the Administrator stated Resident #1's family was not called on the date Resident #1 slapped another resident in the face and was then enrolled in psychiatric behavioral health services and The Administrator stated the family should have been contacted by a staff member from the facility but was not. The Administrator stated he did not know why the incident was not reported to Resident #1's family at the time and said a staff member should have contacted Resident #1's family. Review of the facility's policy provided prior to exit by the Administrator, Resident Rights, Notification, Physician or Responsible Party revealed it is the policy of this facility to promptly notify the resident, his/her attending physician, and/or family/responsible party of changes in their resident's condition and/or status; 2 (B) There is a significant change in the residents physical, mental or psychosocial status (C) There is a need to alter the resident's treatment significantly. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455732 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455732 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Kirkwood Manor 2590 Loop 337 N New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, the facility failed to report the results of all investigations to the State Survey agency within 5 working day of the incident for 1 of 3 residents (Resident #1) reviewed for abuse and neglect. The facility did not provide the state agency with a provider investigation within 5 working days. This failure could place residents at risk of injury, abuse and neglect. Findings included: A face sheet dated 11/30/2023 indicated Resident #1 was an [AGE] year old initially admitted on [DATE] with diagnoses that included but not limited to the following: myopathy (disease that affects the muscled that control voluntary movement in the body), Cerebral infarction (stroke due to disrupted blood flow in the brain), and diabetes (disease that results in too much sugar in the blood). An MDS dated [DATE] revealed Resident #1 had a BIMS of 2 indicating severe cognitive impairment. An incident report dated 08/31/2023 at 1:02 pm revealed an unidentified resident was sitting at their usual dining table, when resident reported to a staff member that Resident #1 slapped a different resident in the face during lunch. Camera was reviewed by the SW and revealed the incident occurred. During an interview on 11/30/2023 at 9:30 a.m. the Activity Director reported on 8/31/2023 she overheard resident talking about Resident #1 slapping another resident in the face at the dining table so she went and told the Social Worker immediately. The Activity Director stated she was told later the incident was confirmed by the Social Worker after she watched the video tape from one of the facility camera's. During an interview on 11/29/2023 at 11:30 a.m the Social Worker reported she revealed the playback of the facility camera and saw that Resident #1 slapped another resident after the Activity Director reported over hearing residents talk about Resident #1 slapping another resident. The Social Worker stated she first called the Administrator and DON, who were out of the facility at a training, after being told of the incident. The Social Worker said the incident should have been reported to the state and further stated she did not know at the time, the incident but received education from the facility after the incident. During an interview on 11/29/2023 at 4:00 p.m. the DON stated she was not in the facility at the time of the incident, but was called in a joint conference call with the Administrator, by the Social Worker and told it had been discovered after video tape in the facility was reviewed, Resident #1 slapped another resident at the dining table. The DON stated the incident was not reported to a stated agency and no family notification regarding the incident was made to Resident #1's family members. The DON stated at the time of the incident she was unaware such an incident should have been reported to the Stated Agency, but later learned it should have been reported. The DON went on to say it is the resident's right to have such an event reported to the state. During an interview on 11/30/2023 at 11:32 a.m. the Administrator stated the incident should have (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455732 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455732 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Kirkwood Manor 2590 Loop 337 N New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete been reported to the State Agency by himself but was not. The Administrator said at the time of the incident he was unaware he should have reported the incident as the resident that was slapped had a BIMS of 15 and did not want the incident reported because the resident said they were friends, and it was a disagreement between friends. Review of the facility policy, undated, titled Abuse: Prevention of and Prohibition Against revealed section H. Reporting/Response 2. Allegations of abuse, neglect, misappropriation of resident property, or exploitation will be reported outside the Facility and to the appropriate State or Federal agencies in the applicable timeframes, as per this policy and applicable regulations. Event ID: Facility ID: 455732 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0552GeneralS&S Dpotential for harm

    F552 - Planning and Implementing Care

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the November 30, 2023 survey of Kirkwood Manor?

This was a inspection survey of Kirkwood Manor on November 30, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Kirkwood Manor on November 30, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure that residents are fully informed and understand their health status, care and treatments."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.