F 0660
Plan the resident's discharge to meet the resident's goals and needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement an effective discharge process that
focuses on the resident's discharge goals and effectively transition them to post discharge care for 1 of 1
(Resident #1) resident reviewed for an effective discharge process.
Residents Affected - Few
The facility failed to ensure Resident #1 was not discharged pending a discharge appeal.
This failure could place residents who discharge at risk of improper discharge, unmet needs, and harm.
The findings included:
Record review of Resident #1's undated face sheet indicated Resident #1 was an a 44 year- old male
admitted to the facility on [DATE] with diagnoses which included but not limited to osteomyelitis of vertebra,
sacral and sacrococcygeal region (develop from direct open spinal trauma, infections in surrounding areas
and from bacteria that spreads to a vertebra from the blood), pressure ulcer(localized skin and soft tissue
injuries that form as a result of prolonged pressure and shear, usually exerted over bony prominences).
Review of the admission MDS dated [DATE] revealed a BIMS score of 15 which indicated the resident was
cognitively intact. Review of Section Q participation in assessment and goal setting revealed plans to
discharge to community.
Review of Resident #1's care plan revised 4/2/2024 revealed Resident #1 required assistance with ADL's.
The Care plan did not address discharge planning.
Review of the facility provided Notice of Medicare non coverage for Resident #1 revealed Medicare skilled
services would end on 4-8-2024. The Notice stated you have the right to an immediate independent
medical review(appeal) of the decision to end Medicare coverage of these services. Your services will
continue during the appeal.
Interview on 04/17/2024 at 10:00 a.m., with Resident #1's family member revealed Resident #1 was
discharged home even though an appeal was completed. The family member stated Resident #1 was
discharged home without the results of the appeal and without home health services.
Interview with the Social Worker 04/17/2024 at 12:35 PM, revealed Resident #1 was given a notice of
discharge by human resources. She stated prior to discharge she tried to find a nursing home and set up
DME for the resident. The Social worker stated she documented all her attempts to find a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
455748
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ashford Hall
2021 Shoaf Dr
Irving, TX 75061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
facility and DME for Resident #1 in the resident file. The Social worker stated she ran into issues because
the resident's insurance was out of network. She stated the resident wanted to be discharged to [NAME],
Texas however his insurance was out of network and DME could not be approved. The social worker stated
she also reached out to the case manager from the insurance company to assist in finding a place for the
resident. The Social Worker stated typically they would ensure a resident is discharged to a safe place. She
stated Resident #1 was kept a week past his discharge date to try to find a safe place and ensure services
were set up. The Social worker stated resident #1's family member was given the opportunity to keep the
resident in the facility and pay for respite care however she declined. She stated Resident #1 did not have
Medicare instead had a commercial insurance which was not widely accepted.
Interview on 04/17/2024 at 12:45 PM, Human Resources revealed she had been standing in for the
business officed manager since the facility did not have one employed. She stated Resident #1 was issued
the notice of Medicare non- coverage by the MDS nurse on 04/05/2024. She stated Resident #1 did appeal
the decision however she was not sure whether the appeal was approved. She stated Resident #1 did not
have Medicaid and had a commercial insurance. She stated Resident #1 did not qualify for Medicare due to
not having SSI. She stated the resident was informed that he would need to complete the SSI application in
order to qualify for Medicare however it had not been done yet.
Interview on 04/17/2024 at 1:05 PM, the Administrator revealed Resident #1 did not have Medicare
however was given the notice of Medicare coverage to ensure Resident #1 was aware that coverage was
ending. The Administrator stated typically if a resident appealed a discharge due to Medicare coverage
ending then discharge before the appeal was complete would not occur. The Administrator stated Resident
#1 had commercial insurance and that company did not send a letter to the facility with the determinations
of the appeal. The Administrator stated the resident had already been allowed to stay 1 week past the last
coverage date therefore the resident was discharged . The Administrator stated Resident #1's insurance no
longer paid for the Resident #1's stay after 4/8/2024 however the facility did not discharge Resident #1 until
4/12/2024. The Administrator stated the facility exhausted all resources attempting to find another facility
that would accept the resident however due to the insurance that Resident #1 had they were not able to
secure placement. The Administrator stated Resident #1 was given the option to stay at the facility with
respite care and pay out of pocket however refused to pay out of pocket. The Administrator stated she
thought that since the resident had commercial insurance and not Medicare that he was able to be
discharged prior to appeal decision. The facility provided policy regarding discharge and transfer did not
discuss the appeal process.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455748
If continuation sheet
Page 2 of 2