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Inspection visit

Inspection

OAK BEND MEDICAL CENTERCMS #4557701 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a temperature range of 71°F to 81°F for 14 of 14 residents reviewed for exposure to high temperatures in the facility. -The facility air conditioning system had not been working adequately for up to two weeks. -The temperature of a common area (dining room) used by the residents was above 81°F. This failure placed all residents at risk for hyperthermia (elevated body temperature that could result in stroke or death). Findings Include: Observation on 06/27/2023 at 11:40 a.m. revealed the facility was a ground-floor wing of a multi-story hospital. Entry required walking through the main lobby and hallways. Observation during the walk revealed comfortable temperatures. Upon approaching the SNF section of the hospital, the temperature in the hallway became noticeably warmer. In an interview 06/27/2023 at 11:45 a.m. with the DON, she said the air conditioning problem was reported to HHS that morning (06/27/2023). She said the air conditioner had been repaired in the last two weeks because they were having trouble keeping the 1st floor cool in the areas where resident rooms were occupied with residents. She said no residents had been relocated to an area where the air conditioning was functioning. She said they were waiting for State Office to give permission. After the surveyor asked the facility to review its Emergency Plan that they started relocating residents. Observation on 06/27/2023 at 11:46 a.m. revealed a portable air conditioning unit was near the nurses' station. The thermostat on the unit read 64°F. The thermometer on the unit read 77°F. There was a total of five portable air conditioner units operating in the facility. One was at the nurses 'station, and four were in the hallway of the facility. There was one unit in the hallway by room [ROOM NUMBER], near the nurses' station. There were two units in the hallway near room [ROOM NUMBER], near the center of the hall. There was one unit in the hallway by room [ROOM NUMBER], the furthest occupied room from the nurses' station In an interview on 06/27/2023 at 11:50 a.m. with the hospital Director of Quality Management she said the air conditioner repair company would be at the facility on 06/29/2023. She said the hospital could accommodate the residents on the fourth floor of the hospital, which was currently vacant but (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 455770 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455770 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/14/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Oak Bend Medical Center 1705 Jackson St Richmond, TX 77469 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many equipped. She said she was concerned for the residents because the temperatures were expected to rise to the 100's same day. Observation and interview on 06/27/2023 at 11:55 a.m. with DM A revealed he had a hand-held infrared digital thermometer. During the coolest part of the day (morning) the following temperatures were obtained by DM A at approximately five feet above the floor: room [ROOM NUMBER] 80.2°F room [ROOM NUMBER] 80°F room [ROOM NUMBER] 79°F In an interview on 06/27/2023 at 12:10 p.m. the QC B said the residents would need to be relocated for approximately 1 week. She said the main air conditioners for the facility stopped working yesterday (07/26/2023) around 3:00 p.m. She said the portable units were brought in at that time. In an interview on 06/27/2023 at 12:21 p.m. DM A said the portable units were brought in at 5:30 p.m. the previous day (6/26/23). Observation on 06/27/2023 at 12:55 p.m. revealed residents were being transferred to the fourth floor of the hospital by facility direct care staff. In a meeting on 06/27/2023 at 1:05 p.m. with CNO C, QC B, DM A, the LSC surveyor, and the health surveyor, CNO C said the problems with the main air conditioner began about 2 weeks ago but they were able to move residents around. She said they were able to move residents around within the facility to keep them cool. She said yesterday (06/26/2023) was the first time they could not accommodate by rearranging residents. Observation and interview on 06/27/2023 at 1:15 p.m. revealed a family member visiting Resident #1 in their room. The family member said he was hot in the Resident's room. The Resident agreed. The family member said the news weather had reported hot days with temperature up to the 100s during the week. Observation and interview on 06/27/2023 at 1:35 p.m. revealed Resident #2 in his room. He had a box fan in his room. He said it was hot even with the fan on. He said the portable air conditioner units in the hallways did not cool the room. He said he arrived on 06/14/2023 (ten days ago), and it was hot in the facility then. He said he had not been moved to a cooler room. He said the temperature in his room seemed like 100 degrees in this hot city weather. Observation on 07/14/2023 at 2:18 p.m. with SHVT D revealed he used a facility hand-held infrared thermometer to obtain the temperature of the dining room. The temperature was out of the 71-81°F range. The temperature was 81.4°F at approximately five feet above the floor. Record review of Houston's Weather dated 6/27/23 located at https://weather.com/weather/monthly/l/Richmond+TX?canonicalCityId=14d44e5b5730110f5a865c606dc0defff4abdf0c89fb7 read in part the high temperatures from 06/27/2023 to 07/14/2023 in Richmond Texas ranged from 86 °F to 101 °F, with the average high temperature being 98 °F. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455770 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455770 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/14/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Oak Bend Medical Center 1705 Jackson St Richmond, TX 77469 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 The high temperature on 06/27/2023 was 101 °F . Level of Harm - Minimal harm or potential for actual harm Record review of the facility Emergency Operations Plan 2021-2023 (page 6) read in part . An Emergency is an unexpected or sudden event. Utility outages are considered emergencies. Emergency Response Plan: Section (page 10) emergency includes staged or total evacuation . Residents Affected - Many FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455770 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Fpotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

FAQ · About this visit

Common questions about this visit

What happened during the July 14, 2023 survey of OAK BEND MEDICAL CENTER?

This was a inspection survey of OAK BEND MEDICAL CENTER on July 14, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at OAK BEND MEDICAL CENTER on July 14, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.