F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop a comprehensive person-centered
care plan for each resident that includes measurable objectives and time frames to meet a resident's
medical, nursing, and mental needs that are identified in the comprehensive assessment, and services that
are to be furnished to attain or maintain the resident's highest practicable physical, mental, and
psychosocial well-being for 2 of 2 residents (Resident #3 and #7) reviewed for care plans.
The facility failed to ensure proactive, measurable interventions were in place to address focus areas listed
involving falls and other injuries for Residents #3 and #7. Different interventions were not identified after
each fall to prevent future falls.
This failure could place residents at risk for not receiving proper care and services due to inaccurate or
incomplete care plan interventions.
The findings included:
Record review of Resident #3's face sheet, dated 10/17/23, reflected a [AGE] year-old female initially
admitted to facility 03/23/23 with the latest admission of 05/23/23. Resident #3's diagnoses included
encephalopathy, unspecified (a term for any brain disease that alters brain function or structure),
atherosclerotic heart disease of native coronary artery without angina pectoris (thickening or hardening of
the arteries caused by a buildup of plaque in the inner lining of an artery), unspecified dementia (impaired
ability to remember, think or make decisions that interferes with everyday activities), generalized anxiety
disorder (excessive, and persistent worry and fear about everyday situations), muscle wasting and atrophy,
and difficulty in walking, not elsewhere classified.
Record review of Resident #3's Quarterly MDS, dated [DATE], reflected a BIMS score of 2 indicating severe
cognitive impairment and reception of hospice services. Section J1800 (Any Falls since Admission/Entry or
Reentry or Prior Assessment) was coded 1 - Yes and J1900 (Number of Falls Since Admission/Entry or
Reentry or Prior Assessment) was coded 1 - A. No injury. Under Section O - O0400 - Therapies - Item B Occupational Therapy - 116 minutes of therapy was received with a Start Date of 09/11/2023 and Item C Physical Therapy - 80 minutes of therapy was received with a start date of 09/01/2023.
Record review of Resident #3's Care Plan reflected:
- Focus: The resident is High risk for falls related to history of multiple falls prior to admission Date Initiated:
03/25/23
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
455789
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455789
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Park Nursing and Rehabilitation Center
7302 Oak Manor Dr
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
- Goal: The resident will be free of falls through the review date. Date Initiated: 03/25/23 Target Date:
12/24/23.
- Interventions: Anticipate and meet the resident's needs; Be sure the resident's call light is within reach and
encourage the resident to use it for assistance as needed. The resident needs prompt response to all
request for assistance. Date initiated: 03/25/23.
- Focus: The resident is high risk for falls related to dementia Date Initiated: 05/28/23 and revised on
06/05/23
- Goal: The resident will be free of falls through the review date. - Date Initiated: 03/25/23 Target Date:
12/24/23
- Interventions: Anticipate and meet the resident's needs; Date Initiated: 05/28/23; Be sure the resident's
call light is within reach and encourage the resident to use it for assistance as needed. The resident needs
prompt response to all request for assistance. Date initiated: 05/28/23.
- Focus: 8/9/23 Resident had an actual unwitnessed fall with no injury noted Date Initiated: 08/09/23
- Goal: Resident will remain free from injury through review date Date Initiated: 09/09/23 with Target Date:
12/24/23
- Interventions: Assist resident from floor to w/c X 2; Educate on call light usage for assistance; Head to toe
assessment; Notify MD, RP and ADON; Obtain vitals; Perform ROM Date Initiated 09/09/23
- Focus: The resident had an actual fall 08/29/23 unwitnessed fall no injuries Date Initiated: 08/30/23
- Goal: Resident will resume usual activities without further incident through the review date Date Initiated:
08/30/23 with a Target Date of 12/24/23.
- Interventions: Monitor/document report PRN x 72 h to MD for s/sx: pain, bruises, change in mental status,
new onset: confusion, sleepiness, inability to maintain posture, agitation; Provide activities that promote
exercise and strength building where possible. Provide 1:1 activities if bedbound Date Initiated: 08/30/23
- Focus: Resident had an actual witnessed fall with no injury Date Initiated: 10/15/23
- Goal: Resident will resume usual activities without further incident through the review date Date Initiated:
10/18/23 with a Target Date of 12/24/23
- Interventions: Continue interventions on the at-risk plan; Monitor/document report PRN x 72 h to MD for
s/sx: pain, bruises, change in mental status, new onset: confusion, sleepiness, inability to maintain posture,
agitation; Take BP lying/sitting/standing x 1 in first 24 hr. Date Initiated: 10/16/23
-Focus: 05/15/23 Resident had injury to right hand due to propelling w/c and hand got
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455789
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455789
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Park Nursing and Rehabilitation Center
7302 Oak Manor Dr
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
caught between wheel and chair. Dated Initiated: 05/17/23
Level of Harm - Minimal harm
or potential for actual harm
-Goal: The resident will have no complications from right hand incident through the review date. Revision
on: 05/17/23 Target Date: 12/24/23
Residents Affected - Few
-Interventions: Seek medical attention if resident complains of uncontrollable pain. Date Initiated: 05/17/23
Observation and interview on 10/19/23 at 2:25 PM, Resident #3's fall mats were observed on both sides of
the bed and the bed was in the low position. Resident #3 stated she felt safe and said the care staff were
fine.
2.
Record review of Resident #7's Face Sheet dated 10/17/23 documented resident initially admitted to facility
03/28/23 with the latest admission of 03/28/23. Resident #7's diagnoses included difficulty walking, muscle
wasting and atrophy, unspecified dementia (impaired ability to remember, think or make decisions that
interferes with everyday activities), unspecified lack of coordination, encounter for other orthopedic
aftercare, and other specified disorders of bone density and structure.
Record review of Resident #7's Quarterly MDS dated [DATE] documented a BIMS score of 0 indicating
severe cognitive impairment.
Record review of Resident #7's Care Plan revealed:
- Focus: 8/18/23- The resident has had an actual fall with no injury Date Initiated: 08/18/23
- Goal: The resident will resume usual activities without further incident through the review date. Date
Initiated: 09/05/23 Target Date: 12/06/23
- Interventions: Monitor/document/report PRN x72h to MD for s/sx: Pain, bruises. Change in mental status.
New onset: confusion, sleepiness, inability to maintain posture, agitation; Perform head to toe assessment;
prn pain med as ordered Date initiated: 08/18/23
- Focus: 8/24/23- The resident has had an actual fall with no injury Date Initiated: 08/24/23
- Goal: The resident will resume usual activities without further incident through the review date. Date
Initiated: 09/05/23 Target Date: 12/06/23
- Interventions: Monitor/document/report PRN x72h to MD for s/sx: Pain, bruises. Change in mental status.
New onset: confusion, sleepiness, inability to maintain posture, agitation; Perform head to toe assessment;
PRN PAIN MED AS ORDERED Date initiated: 08/24/23
During an observation with Resident #7 on 10/18/23 at 11:30 am, resident's bed was in the lowest position.
Resident was not able to conversate at this time. Resident #7's RP was present. During an interview with
Resident #7's RP on 10/18/23 at 11:30 am, resident was ambulatory prior to 07/31/23. Resident #7's RP
revealed that resident had a history of falls. After resident changed rooms, RP reported that resident had
received more care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455789
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455789
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Park Nursing and Rehabilitation Center
7302 Oak Manor Dr
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 10/20/23 at 9:46 AM, the MDS Nurse stated that when care plan meetings were held, the team
discussed how they could prevent a fall and injury from happening again such as implementing fall mats.
The MDS Nurse stated the DON and ADON wrote Acute Care Plans and that chronic conditions were her
own responsibility. The MDS Nurse stated If we see an intervention is not working then we discuss what
else can be implemented. The purpose of an intervention is what we do to keep it from happening again.
The MDS Nurse further stated that falls and changes in condition were discussed in their morning meeting
with the department managers and licensed nurses at shift change. The MDS Nurse further stated that the
charge nurses were trained about how to access the care plan and stated, it would be important to have
interventions in the care plan to make sure everyone knows the situation - if everyone is not aware of the
situation, then they won't know what to do.
Interview on 10/20/23 at 11:32 AM, the CCO and DON were interviewed about the lack of measurable
interventions in the care plans. The CCO stated the purpose of care plans was to make sure the facility is
meeting the resident's needs and was a source of information for nurses. The CCO stated After a fall, we
want to make sure of the cause and if needed, to do an SBAR . There should also be interventions and we
should be updating interventions. It is important since this is the guide for the plan of care. The CCO further
stated a PIP on care plans was completed on 10/19/2023. The CCO stated We make sure staff is following
policy and ensuring the residents are safe. Interventions should include doing different things like use of fall
mats, check medications, etc and when we exhaust all interventions, we should put we will try to prevent
further falls.
Interview on 10/20/23 at 1:24 PM, the ADM stated the purpose of care plans was to identify the resident
and indicate behaviors. The ADM stated the team gets together with the resident and family to discuss
possible interventions and what may work for each resident. The ADM stated the current care plan
interventions are more reactive than proactive and do not indicate actions being taken to keep the resident
safe.
The care plan policy, titled Comprehensive Assessments and the Care Delivery Process, dated as revised
December 2016 reflected: Comprehensive assessments will be conducted to assist in developing person
centered care plans. Comprehensive Assessments, care planning and the care delivery process involve
collecting and analyzing information, choosing and initiating interventions, and then monitoring results and
adjusting interventions. Monitoring results and adjusting interventions includes: Periodically reviewing
progress and adjusting treatments; Continue to define or refine the objectives of specific treatments as well
as overall care and services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455789
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455789
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Park Nursing and Rehabilitation Center
7302 Oak Manor Dr
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews the facility failed to ensure the resident(s) environment
remained as free of accident hazards as is possible and each resident received adequate supervision and
assistance devices to prevent accidents, for 1 of 16 residents (Resident #12) reviewed for accident hazards
and supervision, in that;
Resident #12 had one unauthorized, unchaperoned elopement events on 8/12/2023, without the facility
providing adequate safety interventions to prevent further elopement risks.
This failure placed residents at risk for harm, injury, or death due to elopement.
The findings included:
Record review of Resident #12's admission record, dated 10/17/2023, reflected a [AGE] year-old female
with an admission date of 07/24/2023, and diagnoses which included Alzheimer's disease (a progressive
disease beginning with mild memory loss and possibly leading to loss of the ability to carry on a
conversation and respond to the environment), unspecified dementia (decline in cognitive abilities that
impacts a person's ability to perform everyday activities), and unspecified hallucinations.
Record review of Resident #12's MDS, dated [DATE], reflected Resident #12 had a BIMS of 13/15,
indicating cognitive intactness.
Record review of Resident #12's comprehensive person-centered care plan, dated 08/31/2023, reflected
Resident #12 had a focus of Resident #12 is an elopement risk/wanderer r/t Alzheimer's disease and
Resident #12 resides in memory care for safety. And 08/12/23 Resident #12 eloped from facility and was
found at [a local restaurant across the street from the facility] Date Initiated 07/24/2023 and Revision on
08/15/2023. Goals for this focus included: The resident's safety will be maintained through the review date.
Initiated 07/24/2023 and The resident will not leave facility unattended through the review date. Initiated
08/14/2023. Interventions created were: Distract resident from wandering by offering pleasant diversions,
structured activities, food, conversation, television, book . initiated 07/24/2023 and Identify pattern of
wandering: Is wandering purposeful, aimless, or escapist? Is resident looking for something? Does it
indicate the need for more exercise? Intervene as appropriate. Initiated 08/14/2023 .
Record review of Resident #12's nursing progress notes reflected a note on 8/10/23 authored by LVN A at
11:45 AM that reflected [Resident #12] pulled fire alarm at the end of 200 Hall. States, I just want to leave.
Educated on emergencies for pulling fire alarm. Verbalized understanding. Removed from fire alarm and
exit.
Record review of Resident #12's nursing progress note dated 08/12/2023 authored by LVN B at 4:34 PM,
reflected Resident #12 conts to exit seek, and grabs belongings and bags to exit doors, educated and
redirected with soft tones and easily redirect-able, pleasant, sitting in front chairs with basket. No distress.
Record review of Resident #12's Late Entry nursing progress note dated 08/12/2023 authored by LVN B at
11:20 PM, revealed during shift change noted resident not in room, this nurse and oncoming nurse
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455789
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455789
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Park Nursing and Rehabilitation Center
7302 Oak Manor Dr
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
began search of other rooms in unit, unable to locate resident, Admin, code gray, notified (doctor), ADON,
searched facility with other unit nurses, unable to locate at this time, Admin and social worker assisted with
search and while leaving resident was located by night staff nurse.
Interview on 10/18/2023 at 2:09 PM, LVN A stated that the memory care unit at this facility is for residents
that are actively exit seeking. LVN C revealed that the fire alarm had been pulled multiple times. After the
second time Resident #12 pulled the fire alarm, plastic covers were put on the fire alarms so that if the
plastic covering was pulled up, it would make a beeping sound. After Resident #12's successful elopement,
Resident #12 was supervised 1 on 1.
Interview on 10/20/23 at 10:18 AM, the MDS Nurse stated that care plans should be updated within 24
hours. The MDS nurse stated that if preventative measures did not work to prevent wandering, then more
preventions were added. The MDS nurse stated that care plan changes are ongoing and communicated
with staff in order to know how to care for the residents. New interventions were needed to prevent harm by
elopements and find root cause of why an intervention did not work . However, there were no new
interventions added after the elopement event on 08/12/2023.
Interview on 10/20/2023 at 11:37 AM, the CCO stated that interventions were important to prevent risk of
injury and showed plan of care for residents.
Interview on 10/20/2023 at 1:30 PM, the ADM stated that the care plan should identify residents and their
needs. The care plan should be updated to prevent things that would keep a resident safe. Interventions
minimized risks of an injury .
Interview on 10/20/2023 at 3:23 PM, ADM stated that if there was a fire alarm that got pulled in the secure
unit, they would let everyone know that it was in the secure unit and a code silver would be enacted after
verifying with staff that there was no actual fire.
Observation on 10/20/2023 at 2:15 PM, all of the doors on the fire exit doors in the woman's secure unit
(200 Hall) had fire alarms at each exit. The plastic cover on top of the fire alarms did make a beeping noise
when pulled up. Throughout investigation, Resident #12 was no longer present in the facility.
Record review of the facility's Comprehensive Assessments and the Care Delivery Process policy, revised
December 2016, revealed, 1. Comprehensive assessments, care planning and the care delivery process
involve collecting and analyzing information, choosing and initiating interventions, and then monitoring
results and adjusting interventions. And 5. Monitoring results and adjusting interventions includes: a.
periodically reviewing progress and adjusting treatments. (1) Continue to define or refine the objectives of
specific treatments as well as overall care and services.
Record review of the facility's Wandering and Elopements policy, revised March 2019, revealed, 1. If
identified as at risk for wandering, elopement, or other safety issues, the resident's care plan will include
strategies and interventions to maintain the resident's safety.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455789
If continuation sheet
Page 6 of 6