F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a safe, functional, sanitary, and
comfortable environment for 3 of 4 residents (Resident #1, Resident #2, Resident #3).
The facility failed to ensure the environment was clean, sanitary and homelike for 3 of 4 residents (Resident
#1, Resident #2, Resident #3) reviewed for environment, in that:.
1.
There was a strong smell of urine throughout the facility.
These failures could place residents at risk for not living in a comfortable and homelike environment,
affecting their rights.
Findings include:
On 05/05/2025 beginning at 10:00AM an observation was conducted of the facility that revealed a strong
urine odor in the front of the building and throughout the halls of the facility.
Record review of Resident #3's face sheet indicated that Resident #3 is a [AGE] year-old woman who was
admitted to the facility on [DATE]. Resident #3 has a diagnosis of Hepatitis A without Hepatic Coma (viral
hepatitis that does not result in a coma) , Bipolar disorder and depression.
On 05/05/2025 at 12:30PM an interview was conducted with Resident #3 who reported that the facility has
a strong odor that makes you feel sick. Resident #3 stated that the facility had been notified of the smell.
Record review of Resident #3's MDS record dated 04/14/2025 indicated that Resident #3 has a BIMS score
of 15 which indicated no cognitive impairment.
Record review of Resident #3's care plan dated 07/05/2025, indicated that Resident #3 has a
communication problem.
Resident #3's task section in the care plan stated the following anticipate and meet needs. Notify RN of
change of condition.
Record review of Resident #1's face sheet indicated that Resident #1 is an [AGE] year-old female
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
455799
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Austin Wellness & Rehabilitation
11406 Rustic Rock Drive
Austin, TX 78750
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
who was admitted to the facility on [DATE]. Resident #1 has a diagnosis of other sequelae of cerebral
infarction (long term affects of a stroke), reduced mobility, and muscle weakness.
On 05/05/2025 at 12:45PM an interview was conducted with Resident #1, who reported that the facility has
a foul odor that smells rotten. Resident #1 stated that residents tend to talk about it to Resident #1 and to
the facility often but could not state how long .
Record review of Resident #1's MDS record dated 03/03/2025, indicated that Resident #1 had a BIMS of
12, which indicated mild cognitive impairment.
Record review of Resident #1's care plan dated 06/02/2023 indicated that Resident #1 has an ADL
self-care performance deficit.
Record review of Resident #2's face sheet indicated that Resident #2 is a [AGE] year-old female who was
admitted to the facility on [DATE]. Resident #2 has a diagnosis of epilepsy (recurring seizures),
protein-calorie malnutrition, and polyneuropathy (damage that affects the nerves outside of the brain and
spinal cord).
On 05/05/2025 at 1:15PM an interview was conducted with Resident #2, who reported that the facility
smells like urine all of the time. Resident #2 stated that they will find staff if there is a smell.
Record review of Resident #2's MDS dated [DATE] record indicated that Resident #2 had a BIMS of 15
which indicated no cognitive impairment.
Record review of Resident #2's care plan dated 11/09/2022 indicated that Resident #2 will communicate
their needs and perform ADL care with support from staff members.
On 05/05/2025 beginning at 1:30PM an observation was made of the 2200 hall and the 2100 hall. These
halls both had a strong urine odor that radiated the hallways.
On 05/05/2025 at 1:45PM an interview was conducted with CNA A who reported working at the facility for 4
months. CNA A stated they have received trainings on Resident Rights this year which included training for
all rights that residents have while living in the facility. CNA A reported that they have received complaints
from residents about foul odors of urine throughout the building. CNA A reported that they smell urine in the
building and will notify housekeeping. CNA A reported this could negatively impact residents by them
potentially feeling uncomfortable in their home.
On 05/05/2025 at 2:00PM an interview was conducted with CNA B who reported working at the facility for 1
year. CNA B stated they have received training on resident rights this year which included training for all
rights that residents have while living in the facility. CNA B reported that they have received complaints from
residents inside the facility, that there is a strong urine odor. CNA B reported that they also could smell
urine throughout the building. CNA B reported this could negatively impact the resident by causing them to
get sick.
On 05/05/2025 at 2:15PM an interview was conducted with the DON who reported working at the facility for
almost 3 weeks. The DON stated that they have received training on resident rights which included
residents have the right to live in a clean and dignified environment. The DON stated that there has have
been a urine odor on the 2200 hall due to residents who refuse to shower. The DON stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455799
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455799
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Austin Wellness & Rehabilitation
11406 Rustic Rock Drive
Austin, TX 78750
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
that the facility provides cleaning from housekeeping any time there is a foul odor smell. The DON reported
that this could negatively impact the residents by not providing them with a safe and clean environment, as
well as the potential for the smell to cause depression for the residents.
On 05/05/2025 beginning at 2:30PM another observation was conducted through the facility with the DON.
During this observation, there was a foul odor in the halls, as indicated before. The observation also
revealed that the smell was still present.
Record review of an undated document provided by the facility labeled as Infection Prevention and Control
Program indicated the following:
1.
The infection control policies and procedures are intended to facilitate maintaining a safe, sanitary and
comfortable environment and to help prevent and manage transmission of diseases and infections.
2.
Maintain a safe, sanitary and comfortable environment for personnel, residents, visitors and the general
public.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455799
If continuation sheet
Page 3 of 3