F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the resident had a right to a safe,
clean, comfortable, and homelike environment for 1 (Resident #1 room) of 4 resident reviewed for resident
rights, in that:
A pile of yellow liquid was seen on the restroom floor of Resident #1's room.
This failure could result in physical and psychosocial harm due to diminished quality of life and increased
risk for falls.
The findings were:
Record review of Resident #1's face sheet, dated 04/06/23, noted the resident was admitted to the facility
on [DATE] with diagnoses including: Depression, Anxiety, Tremor, Lack of Coordination, Type 2 Diabetes
Mellitus, Hyperlipidemia, Chronic Obstructive Pulmonary Disease (a lung disease that blocks airflow and
makes it difficult to breath), Cognitive Communication Deficit (difficult with communication caused by an
impairment in cognitive processes), Unsteadiness on Feet, Paranoid Schizophrenia, Seizures, and
Abnormalities of Gait and Mobility.
Record review of Resident #1's Quarterly MDS assessment, dated 12/23/24, noted a BIMS score of 08
which indicated moderate cognitive impairment.
Record review of Resident #1's care plan, dated 01/13/25, noted Resident #1 exhibits functional
bowel/bladder incontinence, with a goal, Resident #1 will be free from complications related to bowel
incontinence through the review date. Approaches included Check resident frequently and assist with
toileting, incontinent, and pericare needs as needed and to Provide loose fitting, easy to remove clothing
and to Provide pericare after each incontinent episode. The care plan further noted Resident #1 is at risk for
falling R/T unsteady gait. Approaches included Assure the floor is free of glare, liquids, foreign objects. and
staff tor perform frequent housekeeping rounds.
Observation on 01/22/25 at 11:10 AM revealed the presence of a pile of yellow liquid on the floor of the
bathroom. A foul odor was noted in the room, and the floor of the room was sticky underfoot.
During an interview with LVN A on 01/22/25 at 11:10 AM, when asked what was on the floor of Resident 1's
bathroom, LVN A stated it looked like urine. When asked what could happen if urine was on the floor, LVN A
stated a resident could slip and fall and get a fracture.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
455804
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455804
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northgate Health and Rehabilitation Center
5757 N Knoll
San Antonio, TX 78240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview the DON, on 1/23/25 at 2:15 PM, the DON stated the facility uses the TAC Chapter 554,
Subchapter R, Rule 554.1701 as their policy for homelike environment.
During an interview with the Regional Consultant Nurse on 1/23/25 at 3:24 PM, the Regional Consultant
Nurse stated the facility used the TAC Chapter 554, Subchapter R, Rule 554.1701 as their policy for
homelike environment.
Record review of the TAC Chapter 554, Subchapter R, Rule 554.1701 on 1/23/25 at 2:15 PM noted The
facility must be designed, constructed, equipped, and maintained to protect the health and ensure the
safety of residents, personnel, and the public. The TAC further states Resident rooms must be designed
and equipped for adequate nursing care, comfort, and privacy of residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455804
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455804
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northgate Health and Rehabilitation Center
5757 N Knoll
San Antonio, TX 78240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, interviews, and record reviews, the facility failed to store all drugs and biologicals in
locked compartments under proper temperature controls, and permit only authorized personnel to have
access to the keys, for 1 of 2 medication carts (Medication Cart 2), reviewed for security, in that,
An unassigned medication cart was unattended and unlocked with medication blister packs inside of the
medication cart.
This failure placed residents at risk for harm by misappropriation of property of their medications.
The findings included:
During an observation on 01/23/2025 at 10:51 AM, it was revealed that a medication cart near the nurses'
station at the corner of the 100 and 200 hallways, was unattended and unlocked. The medication cart was
observed to have the lock button unengaged and unlocked.
During an interview and observation on 01/23/2025 at 11:08 AM, LVN A stated he was not assigned to the
med cart and was not sure why it was unlocked. LVN A stated that the medication cart should have been
locked and that he had not gone into the med cart that day. Observation with LVN A confirmed there was
medication being stored inside of the cart, and stated he had been looking for medication and that he did
not realize it was in the medication cart.
During an interview and observation on 01/23/2025 at 2:16 PM, the DON stated that she was not sure why
the med cart was unlocked and confirmed it was being used as medication storage at the time of the
observation. The DON stated that the med cart was no longer used and they had planned to get rid of the
medication cart but had not yet. The DON stated she also was not aware of the last time a staff member
would have gone into the medication cart. The DON stated her expectation was that all medication carts
would be locked if staff was not passing medications to residents. The DON stated no one was assigned to
this medication cart, as it was only being used as storage for extra medications.
Record review of the facility policy titled, Medication Storage - in the Home, dated 10/2020, revealed, It is
the policy of this home that medications will be stored appropriately as to be secure from tampering,
exposure or misuse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455804
If continuation sheet
Page 3 of 3