F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews the facility failed to immediately inform the resident and notify, consistent with
his or her authority, the residents' representative(s) when there is a significant change in the resident's
physical, mental, or psychosocial status and or a need to alter treatment significantly, for 1 of 3 residents
(Resident #1) reviewed for being informed of their health status.
The facility failed toensure they reported to Resident #1's Representative on 08/14/2024 of Resident #1's
change of condition (episodic high blood pressure) to include new orders for anti-high blood pressure and
anti-nausea / vomit medication.
This failure could place residents at risk for harm by not reporting a residents health status and the
opportunity for consent of care .
The Findings included:
A record review of Resident #1's admission record dated 09/11/2024 revealed an admission date of
03/20/2024 with diagnoses which included dementia (a group of symptoms affecting memory, thinking and
social abilities. In people who have dementia, the symptoms interfere with their daily lives), schizoaffective
disorder, bipolar type (a mental disorder characterized by symptoms of both schizophrenia (psychosis) and
mood disorder - either bipolar disorder or depression). Further review revealed Resident #1's (family
member) was identified as Resident #1's Medical and Financial Power of Attorney, Responsible Party, and
Emergency Contact.
A record review of Resident #1's quarterly MDS assessment dated [DATE] revealed Resident #1 was a
medically complex [AGE] year-old female admitted for long term care and assessed with a BIMS score of
13 out of a possible 15 which indicated intact cognition. Further review revealed Resident #1's family was
documented as participating in the MDS Assessment and Goal Setting.
A record review of Resident #1's nursing progress notes revealed LVN A documented on 08/14/2024 a
change of condition with high blood pressure, vomiting, and low oxygen levels. LVN A reported the change
of condition to the on-call Nurse Practitioner who gave new orders for oxygen, anti-high blood pressure
medication, and anti-nausea medication:
Type:
Nurse's Note
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
455824
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455824
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wurzbach Nursing and Rehabilitation
8300 Wurzbach Rd
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Effective Date:
Level of Harm - Minimal harm
or potential for actual harm
8/14/2024 22:12:00
Department:
Residents Affected - Few
Nursing
Position:
LVN/CHR
Created By:
(LVN A)
Created Date :
8/14/2024 22:19:32
Note Text:
resident was [being] changed when she threw up. She started shivering and vitals were taken. O2=84,
HR=112, BR=198/98 and RR=22. O2 given. TeamHealth was notified and gave an order for 2L of O2 and
4Mg of Zofran. O2 came up to 95 and BP down to 178/88 and HR of 102. Message was left for TeamHealth
informing them of improved O2 and high BP and HR.
A record review of Resident #1's August 2024 medication administration record and August 2024
physician's orders revealed LVN A documented on 08/14/2024, the Nurse Practitioners new order for
hydralazine 10mg for high blood pressure, ondansetron 4mg for nausea and vomiting, and oxygen via a
nasal canula at 2 liters for blood oxygen to be kept above 92%.
During an interview on 09/11/2024 at 15:55 AM, LVN A stated on 08/14/2024 he worked the 02:00 PM to
10:00 PM shift assigned to Resident #1's care. LVN A stated after dinner, Resident #1 had an episode of
confusion, altered mental status, shortness of breath, high blood pressure, and vomitting. LVN A stated he
reported the change of condition to the on-call nurse practitioner and received new orders for Resident #1
to receive an anti-high blood pressure medication, anti-nausea medication, and some oxygen to keep her
oxygen level above 92%. LVN A stated he documented the new orders and assessments but did not
consider reporting the change of condition and / or the new medication treatments to Resident #1's (family)
representative. LVN A stated he understood Resident #1 and her representatives were not provided an
opportunity to participate in their plan of care to include a report of their change of health status.
During a joint interview on 09/11/2024 at 10:00 AM, with the Administrator, the DON, and the ADON, the
ADON stated Resident #1 was discharged from the facility on 08/17/2024 due to increased vomiting and
high blood pressure. The ADON stated Resident #1 was treated at the hospital for a week. During Resident
#1's hospitalization, the ADON stated she had been contacted by Resident #1's POA and the POA was
given a report to Resident #1's health condition prior to hospitalization. The ADON stated she became
aware that Resident #1's representative had not received a change of condition report on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455824
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455824
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wurzbach Nursing and Rehabilitation
8300 Wurzbach Rd
San Antonio, TX 78229
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
08/14/2024 and when Resident #1's representative visited Resident #1 on 08/17/2024, the day Resident #1
was transferred to the hospital, Resident #1's representative was unaware of Resident #1's declined health
status. The ADON stated she had reported the finding to the DON and the A dministrator. The administrator
stated she began an investigation and reported an allegation of neglect to the state agency and
coordinated with the DON for a root cause analysis and development of a plan of correction. The
administrator stated the facility developed re-enforced trainings for all the nursing and CNA staff to cover
change of conditions protocols to include notifications for residents and their representatives any new
orders and or treatments in their care. The administrator stated she and her team identified LVN A as not
having reported to Resident #1's representative the change of condition, new orders, and interventions to
address Resident #1 new episodes of SOB, high blood pressure, and nausea. LVN A has since received
further training and supervision from the DON and the ADON. The facility surveilled other residents for
similar deficiencies and had not identified anyone else.
During an interview on 9/11/2024 at 11:50 AM, Resident #1's representative stated Resident #1 had her
own cell phone and had a practice of calling family frequently at least every 2 days, if not daily, when on
8/16/2024, the family recognized Resident #1 had not called anyone. Resident #1's representative visited
Resident #1 on the morning of 08/17/2024 and discovered she had not been well. Resident #1's
representative received a report Resident #1 had not been eating, had been throwing up, and had high
blood pressure. Resident #1's representative requested for the facility to transfer Resident #1 to the hospital
for evaluation. Resident #1 was transferred out to the hospital that afternoon. Resident #1's representative
stated she had not received any communication her loved one was ill until she learned herself by visiting
Resident #1 on 08/17/2024 and was denied any earlier intervention and or participation in Resident #1's
plan of care.
A record review of the facility's 2021 Change in a Resident's Condition or Status policy revealed, Policy
Statement: Our community promptly notifies the resident, his or her attending physician, and the resident
representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of
care, billing/payments, resident rights, etc.). Policy Interpretation and Implementation: . 4.
Unless otherwise instructed by the resident, a nurse will notify the resident's representative when: .
b.
there is a significant change in the resident's physical, mental, or psychosocial status. Regardless of the
resident's current mental or physical condition, a nurse or healthcare provider will inform the resident of any
changes in his/her medical care or nursing treatments
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455824
If continuation sheet
Page 3 of 3