F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure each resident had the right to be free
from abuse for three residents (Resident #1, Resident #2, and Resident #3) of 12 residents reviewed for
abuse/neglect.
The facility failed to ensure:
-Resident #1 and Resident #2 were free of abuse, Resident #1 and Resident #2 sustained facial injuries
from being hit in the face by Resident #3 multiple times, while they laid in bed resulting in bruising, cuts and
discoloration to their face.
-Facility nursing staff failed to assess residents after being notified of residents with injuries.
-Resident #1 verbalized he was fearful of the alleged perpetrator and fearful that he was going to get
assaulted again, since the perpetrator was not removed from the vicinity.
An IJ was identified on 02/21/24. The IJ template was provided to the facility on [DATE] at 10:01 AM. While
the IJ was removed on 02/23/24, the facility remained out of compliance at a scope of pattern and a
severity level of potential for more than minimal harm that is because all staff were not aware of and did not
implement the facility's abuse prevention and reporting policy and procedure.
These failures have the potential to result in serious injury or death as a result of abuse and neglect.
The findings included:
Resident #1
Resident#1 is an [AGE] year-old male initially admitted on [DATE], and readmitted on [DATE] with diagnosis
of cerebral infarction, dysphagia, cognitive communication deficit, dementia and muscle wasting and
atrophy.
Record review of Resident #1's MDS Quarterly dated 11/25/2023 revealed Resident #1 had a BIMS Score
of 01-severe cognitive impairment and needed extensive assistance with all ADLs.
Record review of Resident #1's Care Plan date initiated on 11/27/2023 revealed Resident #1 had an ADL
self-care performance deficit related to weakness, limited mobility. Resident #1 is dependent on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 42
Event ID:
455838
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
staff for meeting emotional, intellectual, physical, and social needs r/t Cognitive deficits, Immobility.
Interventions, Bed mobility: Resident #1 requires extensive assistance by x 1 staff to turn and reposition in
bed frequently and as necessary. Transfers: requires Mechanical Lift (hoyer) with (2) staff assistance for
transfers. The resident needs 1:1 bedside/in-room visits and activities if unable to attend out of room
events.
Residents Affected - Some
Record review of Resident #1's Weekly Skin Evaluation dated 2/14/2024, revealed site: face, description:
swelling under left eye with bruising and three small cuts to left inner eye area. Additional comments: was
hit by another resident. Signed by LVN A on 02/15/2024.
Record review of Resident #1's progress note dated 2/14/2024 at 23:14 (11:14PM) revealed Patient was in
his room when another patient entered the room and hit the patient in the face. The patient sustained an
injury he has swelling and bruising to left eye. Patient also has several small cuts to the left side of his face.
Dr was notified along with Facility administrator and director of nursing. Patient family member was also
notified. Patient showing no signs of distress noted at this time.
Record review of Resident #1's incident report conducted by LVN A dated 2/15/2024, Incident description:
Nursing description: Nurse was called to patient room by CNA. CNA informed nurse that patient was hit by
another resident. Patient was laying in bed. Resident Description: Noted to have bruising and swelling to left
eye with several small cuts to left inner and outer eye; Injuries observed at time of incident: No injuries
observed at time of incident.
Record review of Resident #1's incident report dated 2/15/2024 Injuries Report Post incident (conducted by
DON): Injury Type: Bruise/Discoloration to: chest, right hand (back), face, left upper arm, left shoulder
(front). Notes: Upon assessment resident identified with discoloration to top of right hand approximately
6.0x5.0cm. Large purple/green discoloration to left shoulder radiating towards left chest resembling as
fingerprints. Left eye with swelling with red/purple discoloration. Left cheek with 2 superficial scratches and
1 small scratch below left eye. Small discoloration to left elbow. Other info: patient was hit by another
resident.
Record review of Resident#1's Pain Evaluation indicated it was not performed on 02/14/2024.
Record review of Resident #1's Weekly Skin Evaluation conducted by the DON dated 02/15/2024 at
10:19AM revealed Resident #1 sustained injury to: left elbow (discoloration), right hand
(back)(discoloration), beneath left eye scratch, left cheek scratches, left chest discoloration, left eye
discoloration with swelling, left shoulder discoloration. Additional comments: This is follow-up skin
assessment for resident-to-resident altercation on 2/14/2024.
Record review of Resident #1's Pain Evaluation conducted by the DON on 02/15/2024 at 12:07PM revealed
Resident #1 complained of pain to his left eye-pain expressed post resident to resident altercation
(receiver). Resident #1 exhibited facial pain expression of grimacing. Body language: tense. What alleviates
the pain? Pain medication. What makes the pain worse? movement, touch.
Resident #2
Resident #2 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction, acute and chronic respiratory failure, and hemiplegia and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 2 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
hemiparesis following cerebral infarction.
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of Resident #2's Quarterly MDS dated [DATE] revealed a BIMS score of 01-severe cognitive
impairment and needed extensive assistance with all ADLs.
Residents Affected - Some
Record review of Resident #2's Care Plan date initiated 12/04/2023 revealed, the resident has an ADL
self-care performance deficit r/t Hemiplegia. Interventions: functional performance: chair/bed-to-chair
transfer: the resident requires dependent assistance required to transfer to and from a bed to a wheelchair.
Functional performance: eating: The Resident requires Substantial Max assistance required for eating.
Functional performance: lower body dressing: The Resident requires Extensive assistance required for
lower/upper body dressing. Functional performance: lying to sitting on side of bed: The Resident requires
Extensive assistance required to move from lying on the back to sitting on the side of the bed and with no
back support. Functional performance: oral hygiene: The Resident requires Extensive assistance required
for oral hygiene. Functional performance: roll left to right: The Resident requires Extensive assistance to roll
from lying on back to left and right side and return to lying on back on the bed. BED MOBILITY: The
resident requires extensive assistance by 1 staff to turn and reposition in bed at least Q2 hours and as
necessary. TRANSFER: [Resident #2] requires Mechanical Lift (hoyer) with (2) staff assistance for transfers.
Record review of Resident #2's progress notes by LVN A dated 2/14/2024 at 23:00 (11:00PM) revealed,
Patient was laying in bed when another patient went into his room and hit him in the face. The patient
received a bruise and several small cuts to right side of face. Patient stated another resident hit him with his
fist. Facility Director DON and DR. were notified patient family RP was called and notified.
Record review of Resident #2's Weekly Skin Evaluation dated 02/14/2024 conducted by LVN A, revealed
Resident #2's face with bruising noted to right and left side of face with small cut to left side of face.
Additional comments: Patient was hit by another patient. Signed by LVN A on 02/15/2024.
Record review of Resident#1's Pain Evaluation indicated it was not performed on 02/14/2024.
Record review of Resident #2's Incident report dated 2/14/2024 conducted by LVN A revealed, Incident
Description: Nursing Description: CNA called nurse to patient room. Patient was hit by another resident in
the face. Resident Description: Patient was laying in bed was noted to have red areas and cuts to both
sides of his face. Immediate Action Taken: Description: Patient face was cleaned, and vitals were taken.
Vitals WNL. Patient not showing any signs of distress at this time. RP, MD notified. Injury Type: Abrasion to
face, injury type: bruise/discoloration to face.
Record review of Resident #2's Incident report dated 2/14/2024 Injury Report Post Incident conducted by
DON, Injury type: bruise/discoloration to face. Notes: Upon assessment resident identified with redness
(with small areas of purple) discolorations throughout entire face and neck area. Resident has had small
scratches to cheeks, beneath left eye, chin and left eyebrow. Other info: patient was hit by another resident.
Record review of Resident #2's Weekly Wound progress dated 2/15/2024 conducted by the DON revealed,
bruising and scratches, dark red/purple, Redness (with small areas of purple) discolorations throughout
entire face, scratches beneath left eye, cheeks, chin and above left eyebrow.
Record review of Resident #2's Progress note by LVN C dated 2/15/2024 at 6:50AM revealed, Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 3 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
assessed head to toe by this nurse. Resident's right jaw and ear with swelling and redness. Beneath left
eye, cheek, and chin several scratches and redness. Resident asked if he had any pain and resident
reports that his jaw hurts but unable to rate pain on scale of 0-10 which is baseline. Pain was treated with
PRN Morphine 0.25ml SL which was effective.
Record review of Resident #2's Progress note by DON dated 2/15/2024 at 13:00 (1:00PM) revealed, on
2/14/2024 Charge nurse reports resident was involved in a resident-to-resident altercation. Upon
assessment resident identified with redness (with small areas of purple) discolorations throughout entire
face and neck area. Resident also had small scratches to cheeks, beneath left eye, chin and left
eyebrow.AM charge nurse reports she received an order for facial x-ray related to swelling and complaints
of pain, x-ray results pending.
Record review of Resident #2's Pain Evaluation dated 02/15/2024 at 15:03 (3:03PM) conducted by the
DON, revealed Resident #2's face exhibited Pain expressed post resident to resident altercation (receiver).
Resident #2 exhibited facial grimacing and tense body language. What alleviates the pain? Pain
medication. What makes the pain worse? movement, touch.
Resident #3
Resident#3 is an 80- year-old male admitted on [DATE] with diagnosis of congestive heart failure,
dementia, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and cognitive
communication deficit.
Record review of Resident #3's quarterly MDS dated , 12/19/23 revealed a BIMS score of 2-severe
cognitive impairment, physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing,
scratching, grabbing, abusing others sexually) ranging 4-6days, uses walker for mobility, and can walk 50
feet with supervision.
Record review of Resident #3's Care Plan revised on 10/02/2023 revealed, [Resident #3] is/has potential to
be physically aggressive related to poor impulse control. Interventions: 12/16/2023, and 9/9/2023 Resident
had a physical altercation with other resident, both
were separated immediately. 2/14/24 - [Resident #3] had a physical altercation with other residents, both
were separated immediately. 9/9/2023 Resident had a physical altercation with roommate, both were
separated immediately. Roommate moved to another room. Administer medications as ordered.
Monitor/document for side effects and effectiveness. Analyze times of day, places, or circumstances,
triggers, and what de-escalates behavior and document. Assess and anticipate resident's needs: food,
thirst. toileting needs, comfort level, body positioning, pain etc. COMMUNICATION: provide physical and
verbal cues to alleviate anxiety; give positive feedback, assist verbalization of source of agitation, assist to
set goals for more pleasant behavior, encourage seeking out of staff member when agitated.
Record review of Resident #3's weekly skin evaluation dated 2/14/2024 at 10:00AM and signed/lock date of
2/15/2024 at 12:57AM revealed, no injuries noted. - There was no other skin evaluation noted for the date
2/14/2024, post resident-to-resident altercation.
Record review of Resident #3's progress notes revealed there were no progress notes for date 2/14/2024
regarding resident-to-resident altercation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 4 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Record review of Resident #3's Progress note dated 2/15/2024 at 12:00AM, Doctor/MD notes: was
informed that patient had altercation with multiple residents causing injuries last night. Social worker
received warrant to have patient sent to ER for clearance in preparation for admission to [hospital name]
behavioral hospital. NP aware of patient status.
Record review of Resident #3's Progress note dated 2/15/2024 at 1:13PM by the SW, Resident became
combative with two other residents last night, then upon redirection he became combative towards staff.
The SW sent referral to the behavioral health and requested services. The SW requested an emergency
detention warrant from the county judge. Judge Signed Warrant. When the officers arrived at the facility to
transport Resident #3 to [behavioral hospital], Resident #3 became agitated, verbally aggressive, and then
combative towards the officers. Once officers were able to subdue Resident #3, he was transferred to ER to
get medically cleared for behavioral health.
Record review of Resident #3's Progress note dated 2/15/2024 at 3:43PM by the DON, on 2/14/2024
Charge nurse reports resident was involved in resident-to-resident altercation (initiator-aggressor). Upon
assessment resident identified with noted with purple discoloration to left hand. Social services to detain a
detention warrant. Resident continues on 1 on 1care. Resident does not appear to have any negative
psych-social effects from incident and is unable to recall event. Will continue to monitor.
During an observation and interview on 02/17/2024 at 3:14PM Resident #1 stated a man entered his room
and began hitting him in the face a couple of days ago. Resident #1 stated a man hit him about 5 times on
his face. Resident #1 stated he was fearful of living at facility because he is scared the man is going to hit
him again. Resident #1 stated the man stopped himself, and that there was no other person in the room.
Upon observation Resident #1 has black/purple discoloration on left eye within the eye socket area as well
as extended toward the temporal area where green discoloration is present and covers 25% of face.
During an observation on 02/17/2024 at 3:14PM Resident #2 had purple/green discoloration on left eye
around the rim of left eye, as well as had red/ purple discoloration on the right side of his neck, resembling
a handprint. Resident #2 also had red discoloration on the lower left portion, near the lower left eye lid, of
the eye socket, which appears to measure about one inch in circumference (circle like appearance).
During an interview on 02/17/2024 at 3:14PM Resident #2 (Resident #1's roommate) stated it hurts while
pointing to his left eye. Resident #2 was not able to communicate what happened to his eye.
During an interview on 02/17/2024 at 3:48PM NA A stated she worked the 6PM-6AM shift. NA A stated
Resident #1 and Resident #2 were roommates, and she distinctly recalled on 02/14/2024 at 8:25PM, she
entered Resident #1 and Resident #2's room as part of her rounds (brief changes, clothes changes for
bedtime). NA A stated prior to entering Resident #1 and Resident #2's room, she saw that their lights were
off, and stated she thought it was strange due to Resident #1 and Resident #2 both being bedbound but
continued without turning the lights on. NA A stated once she entered their room, she started with Resident
#1, and stated she looked at Resident #1's face and saw a dark shadow around his left eye, so she turned
on the lights and saw bright red blood on at least half of Resident #1's face, as well as on Resident #1's
blanket/covers, bed, and a little on the wall. NA A stated, when she asked Resident #1 what happened,
Resident #1 stated that someone hit him and was trying to kill him. NA A stated she quickly ran out of the
room and notified LVN A. NA A stated, while she notified LVN A at the nurse's station, she waited for LVN A
to get up to check on Resident #1, but that LVN A did
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 5 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
not immediately get up to assess the situation. NA A stated, while LVN A was at the nurse's station, LVN A
directed NA A to go back into the room to clean up Resident #1, with perineal wet wipes, without LVN A
assessing him first. NA A stated while cleaning up Resident #1, she saw he had bruises on his left side of
chest, blood/bruising on his right hand and swelling on left eye with blood all over his face .NA A stated
once she cleaned Resident #1's face, and changed his linen, she went back to the nurse's station and
overheard LVN A speaking to an unknown caller, and overheard LVN A state Resident #3 hit Resident #1,
without any other details given. NA A stated during the later part of the evening before approximately 10PM,
she walked with LVN A into Resident #1's room, where LVN A looked at Resident #1 and then proceeded to
exit the room. NA A stated while she walked out of the room with LVN A, NA A saw Resident #2 and saw
blood on his Resident #2's face, as well as heard Resident #2 breathing irregularly. NA A stated Resident
#2 had blood stains on his neck, and claw marks on both side of his neck, handprint on his right side of
neck, as though someone choked him. NA A stated LVN A put a pulse oximeter on Resident #2's finger,
and that LVN A stated, Resident #2 is breathing okay. NA A stated she walked out of Resident #1 and
Resident #2's room with LVN A but did not see LVN A do any form of head-to-toe assessment on either of
the Residents. NA A stated she then spoke to LVN B and explained the details of her initial findings of
Resident #1's blood-soaked linen and face, and LVN B did not go with NA A to see Resident #1's injuries.
NA A stated when she went back to her 600 hallway to check on Resident #1, she saw Resident #3 in the
hallway with blood on his fists, and that Resident #3 stated I'll beat you up like I beat up the boys. NA A
stated during her 02/14/2024-02/15/2024 6PM-6AM shift, she did not see any leadership staff arrive on
site, nor any law enforcement. NA A stated when the morning shift (6AM on 2/15/24) arrived, she notified
LVN C, and LVN C went into Resident #1 and Resident#2's room and observed that Resident #1 started to
cry and complained he was hurting. NA A stated she was instructed to follow the chain of command
whenever she suspected abuse and did notify her charge nurse as well as LVN B on 02/14/2024 but did not
know of any other options she had to advocate for Resident #1 and Resident #2.
Attempted to interview LVN A on 02/18/2024 at 9:18AM, 9:27AM, 5:07PM, as well as on 02/19/2024 at
4:39PM and on 02/23/24 at 5:10 PM, 5:11 PM, 5:12 PM but was unsuccessful .
During an interview on 02/18/2024 at 9:54AM, LVN B stated she did not enter the room of Resident #1 to
assess the resident's injuries. LVN B stated she asked LVN A if she had completed a head-to-toe
assessment, behavior monitoring form, as well as asked if she did the incident report, to which LVN A
stated she did. LVN B stated she took what LVN A stated as truthful, and stated LVN A described the
resident-to-resident altercation with minimal severity. LVN B stated she believed LVN A notified the proper
chain of command, as well as believed LVN A completed the proper documentation, and did not find a need
to intervene on LVN A's residents. LVN B stated she was in another resident's room, when LVN A ran to
LVN B stating that Resident #3 was running after LVN A trying to hit LVN A and that Resident #3 was also
yelling and stating vulgar and derogative remarks to LVN A. LVN B stated she quickly confronted Resident
#3, de-escalated Resident #3's behavior, and guided Resident #3 back to his room, tucked him in, and left
Resident #3's room. After leaving Resident #3's room she had no other contact with Resident #3 and did
not enter Resident #1 and Resident #2's room.
During multiple interviews with the Administrator and DON, between 02/17/2024 at 6:17PM, and
02/19/2024 at 5:47PM, the DON stated on 2/14/24 around 8:40PM, LVN A called and notified the DON that
Resident #3 hit Resident #1, but that LVN A did not present any details of the occurrence, only that
Resident #3 hit Resident #1. The DON stated that she immediately instructed LVN A to call the
Administrator. The Administrator stated around 8:45PM-9:00PM, she received a call from LVN A and that
LVN A stated that Resident #3 hit Resident #1. The Administrator stated that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 6 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
during that one and only notification phone call, LVN A never gave any detailed description of the severity of
Resident #1's injury. The DON stated that on 2/14/24 at 9:50PM, she texted (text reviewed) LVN A that LVN
A needed to complete a change in condition form, risk management form, Q15min behavior monitoring
form, skin assessments, supportive documentation (weekly wound progress), and pain assessments for
both Resident #1 and Resident #3. The Administrator stated around 6AM on 2/15/24 she was notified by a
6AM-6PM clinical staff member that the clinical staff member entered Resident #2's room and Resident #2
appeared to have swelling to his face as well as serious facial injuries. The Administrator stated she arrived
at the facility around 6:30AM and entered Resident #1 and Resident #2's room and found that Resident #1
had substantial facial injuries of dark purple discoloration around the left side of Resident #1's face as well
as swelling throughout his face and did notice on the right side of Resident #1's right side of neck, red
fingerlike marks on his neck. The Administrator stated she also saw Resident #2's face and observed
purple discoloration on his face, red coloration around Resident #2's neck, with also swelling. Both
Administrator and DON stated they were never notified about Resident #2's injuries until notified the
morning of 2/15/24 around 6AM. Both stated, when they were notified by LVN A around 8:45PM, she never
described the severity of Resident #1's injuries only that he was hit, which lead them to determine that they
did not need to move Resident #3, who lived directly in front of Resident #1 and Resident #2 (roommates),
from his room to somewhere else. The DON stated she directed LVN A to conduct Q15min checks for
Resident #1, Resident #2, and Resident #3. Both stated the Q15min surveillance was adequate at the time,
but had they known the severity of the altercations, they would have put Resident #3 on a one-to-one to
ensure the safety of the other residents. Both stated it was plausible, that during the Q15 surveillance, for
the 14minutes when the nurse was not monitoring Resident #3, Resident #3 could have exited his room,
inflicted more injury onto Resident #1 and Resident #2, and go back to his room, since these three
residents were front door neighbors. The Administrator stated on the morning of 2/15/24 around
6:30-7:00AM, a 1:1 was implemented for Resident #3, and when speaking to Resident #1 first, in Spanish,
Resident #1 stated that man beat me up, and when speaking to Resident #2, in Spanish he stated, he hit
me. The Administrator stated she was unable to interview Resident #3, due to his aggressive behavior on
2/15/2024, and then later Resident #3 was removed from the facility. When asked about the facility's Abuse
and Neglect policy, and their definition of physical abuse, the Administrator stated, Resident #3 hitting
Resident #1 would fall under physical abuse, and stated had they known the severity of the injuries they
would have entered the facility that evening of 2/14/24 and began an investigation into the
resident-to-resident abuse, removed Resident #3 from his immediate accessibility of Resident #1 and
Resident #2, as well as notified the local authorities, and state agencies. Both stated they did not begin an
investigation, nor did they think to remove Resident #3 from his room, nor did they notify law enforcement
or state agencies, due to LVN A not describing the severity of the physical altercations. Both stated they
in-service staff regularly about abuse and neglect, and stated the last in-service regarding abuse and
neglect was done on 02/15/2024 but was not 100% complete.
Record review on 02/18/2024, of the facility's Abuse/Neglect in-service dated 2/15/24 documented 27 staff
members attendance signatures, however two of the signatures were doubled, which made 25 staff
members in attendance.
During an interview on 02/19/2024 at approximately 6:00PM, the DON stated the Abuse and Neglect
in-service was started on 02/15/2024 but was not 100% completed, and that the facility was lacking at least
4 staff members to be 100% completed with the in-service.
Record review on 02/19/2024, of the facility's Abuse/Neglect in-service dated 2/15/24 had a continuation of
additional signatures which made 50 staff members in attendance, however per the staff roster the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 7 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
facility employed 59 staff members.
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of the facility's Abuse, Neglect and Exploitation policy dated 8/15/22 stated,
Residents Affected - Some
Identification of Abuse, Neglect and Exploitation: Possible indicators of abuse include, but are not limited to
2. Physical marks such as bruises or patterned appearances such as a handprint, belt or ring mark on a
resident's body.
Definitions: Physical abuse- includes but not limited to hitting, slapping, punching, biting and kicking.
Investigation of Alleged Abuse, Neglect and Exploitation: A. An immediate investigation is warranted when
suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation or reports of abuse,
neglect, or exploitation occur.
Protection of Resident: D. Room or staffing changes, if necessary, to protection the resident(s) from the
alleged perpetrator.
Reporting/Response
A.The facility will have written procedures that include:
1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and all
other required agencies (e.g., law enforcement when applicable) within specified timeframes:
a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation
involve abuse or result in serious bodily injury.
This was determined to be an Immediate Jeopardy (IJ) and the Administrator was notified of the IJ on
02/21/2024. The Administrator was provided with IJ templates on 02/21/2024 at 10:01AM. The following
Plan of Removal was submitted by the facility was accepted on 02/22/24 at 3:58PM.
The facility's Plan of Removal included:
On February 21, 2024, the facility was notified by the surveyor, that an immediate jeopardy had been called
and the facility needed to submit a letter of credible allegation. The Facility respectfully submits this Letter
for Plan of Removal pursuant to Federal and State regulatory requirements.
The immediate jeopardy allegations are as follows:
F-Tag 600: Abuse. The facility failed to ensure the resident's right to be free from abuse and neglect.
Done for those affected:
oResident #3 was assessed by licensed nurse on 02/14/2024. MD was notified by licensed nurse on
02/14/2024.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 8 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
02/14/2024 Resident #3 was placed on every 15-minute checks. Resident #3 was transferred to the
hospital and was placed on 1:1 on 2/15/24 pending transfer to the hospital. Resident remains at the
hospital.
On Monday, 2/19/2024 Facility care planned with family. Referral is being sent to other facilities at the
request of the family. If unable to find a transferring facility, the resident will return on a 1-1 until the decision
is made on the 30-day notice of discharge. Resident will remain on 1-1 until he is discharged .
oResident #1 was assessed on 02/14/2024 by [clinical staff name] to include pain and skin evaluation.
Assessment revealed swelling under left eye with bruising and 3 small cuts to left inner eye. Psychosocial
assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and updated by
licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and 02/15/2024.
oResident #2 was assessed on 02/14/2024 by, [clinical staff name] to include pain and skin evaluation.
Assessment revealed bruising noted to right and left side of face with small cut to left side of face.
Psychosocial assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and
updated by licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and
02/15/2024.
Identify residents who could be affected:
o On 02/15/2024, the Facility Social Worker(s) completed 100% of interviews of interviewable residents to
assess for potential abuse. No additional concerns were identified.
Residents who are confused were asked yes and no questions. On the 2 residents who are unable to
answer, their spouses were contacted. Out of the 2 one denied any allegations of abuse and the other did
not answer his phone and has not returned the call. Was called each day and answered on 2/17/24 and he
denied any allegations of abuse.
o On 02/15/2024, the DON/designee reviewed the incident/accidents in the last 30 days to ensure that
investigations, timely reporting to HHSC as indicated, resident assessments and supervision to include 1:1
supervision as needed were completed and provided.
All other residents were identified to be in their room except 2 female residents who were up and watching
television and do not have any history of behaviors.
Systemic Process:
oEffective immediately on 02/15/2024, the Administrator/ DON and/ or designee began reeducation to
100% of facility staff on the following:
o Abuse and Neglect and Abuse Policy to include timely Investigation and HHSC Reporting to ensure that
all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown
source and misappropriation of resident property, are reported immediately, but not later than 2 hours after
the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury,
or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in
serious bodily injury. The Administrator who is the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 9 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Abuse Prevention Coordinator will be immediately notified for any concerns with Abuse, Neglect and
Misappropriation.
Level of Harm - Immediate
jeopardy to resident health or
safety
o Resident Supervision to include 1:1 staff supervision
Residents Affected - Some
o Quality of Care to include proper resident assessment with each resident incident/accidents - Please
include what this process is/if using a P & P you may attach policy and include statement to refer to that
policy #/name
o See attached policy labeled Incidents and Accidents
o During the Morning Meeting. Risk Management will be reviewed to ensure that all required assessments
were completed.
o when will an assessment be conducted after knowledge of an injury;
o The assessment will be conducted at the time of incident and the nurse will enter all information into the
appropriate forms within 8 hours of occurrence.
o The assessment will include date, time, nature of incident, location, initial findings, immediate
interventions, notifications and orders obtained or follow-up interventions.
o The resident was placed on Q 15-minute checks immediately following the incident. Residents' doorway is
visible from the nurses station and staff kept a watch on his door throughout the shift. Aides were on and off
the halls throughout the night and the resident remained in his room and the other 2 residents were safe in
bed. Resident remained in his room and no further behavior. At 6:00am the resident was placed on 1-1 in
preparation for him to awaken. Social Worker went before Judge to obtain a detention warrant to [hospital
name]. [local city police enforcement] called and notified of the incident and we requested assistance with
transp[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 10 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation and record review, the facility failed to implement its policies and procedures that
prohibit and prevent abuse, neglect, and exploitation of residents for three residents (Resident #1, Resident
#2, and Resident #3) of 12 residents reviewed for abuse and neglect.
Residents Affected - Some
1. The facility failed to immediately implement an investigation after they were made aware of an abuse
allegation involving Resident #1, Resident #2, and Resident #3.
2. The facility failed to report the abuse allegation to the State Survey Agency and local law enforcement in
accordance with state law.
3.The facility failed to ensure that all residents were protected from physical and psychosocial harm after
made aware of the incident involving a resident to resident assault when Resident #3 assaulted Resident
#1 and Resident #2 and they sustained facial bruising, cuts, and discoloration.
An IJ was identified on 02/21/23. The IJ template was provided to the facility on [DATE] at 10:01 AM. While
the IJ was removed on 02/23/24, the facility remained out of compliance at a scope of pattern and a
severity level of potential for more than minimal harm that is because all staff were not aware of and did not
implement the facility's abuse prevention and reporting policy and procedure.
These failures had the potential to result in serious injury or death as a result of the resident-to-resident
physical abuse and the facility's systemic failure.
The findings include:
Resident #1
Resident#1 is an [AGE] year-old male initially admitted on [DATE], and readmitted on [DATE] with diagnosis
of cerebral infarction, dysphagia, cognitive communication deficit, dementia and muscle wasting and
atrophy.
Record review of Resident #1's MDS Quarterly dated 11/25/2023 revealed Resident #1 had a BIMS Score
of 01-severe cognitive impairment and needed extensive assistance with all ADLs.
Record review of Resident #1's Care Plan date initiated on 11/27/2023 revealed Resident #1 had an ADL
self-care performance deficit related to weakness, limited mobility. Resident #1 is dependent on staff for
meeting emotional, intellectual, physical, and social needs r/t Cognitive deficits, Immobility. Interventions,
Bed mobility: Resident #1 requires extensive assistance by x 1 staff to turn and reposition in bed frequently
and as necessary. Transfers: requires Mechanical Lift (hoyer) with (2) staff assistance for
transfers. The resident needs 1:1 bedside/in-room visits and activities if unable to attend out of room
events.
During an observation and interview on 02/17/2024 at 3:14PM Resident #1 stated a man entered his room
and began hitting him in the face a couple of days ago. Resident #1 stated a man hit him about 5 times on
his face. Resident #1 stated he was fearful of living at facility because he is scared the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 11 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
man is going to hit him again. Resident #1 stated the man stopped himself, and that there was no other
person in the room. Upon observation Resident #1 has black/purple discoloration on left eye within the eye
socket area as well as extended toward the temporal area where green discoloration is present and covers
25% of face.
Resident #2
Residents Affected - Some
Resident #2 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction, acute and chronic respiratory failure, and hemiplegia and hemiparesis following
cerebral infarction.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed a BIMS score of 01-severe cognitive
impairment and needed extensive assistance with all ADLs.
Record review of Resident #2's Care Plan date initiated 12/04/2023 revealed, the resident has an ADL
self-care performance deficit r/t Hemiplegia. Interventions: functional performance: chair/bed-to-chair
transfer: the resident requires dependent assistance required to transfer to and from a bed to a wheelchair.
Functional performance: eating: The Resident requires Substantial Max assistance required for eating.
Functional performance: lower body dressing: The Resident requires Extensive assistance required for
lower/upper body dressing. Functional performance: lying to sitting on side of bed: The Resident requires
Extensive assistance required to move from lying on the back to sitting on the side of the bed and with no
back support. Functional performance: oral hygiene: The Resident requires Extensive assistance required
for oral hygiene. Functional performance: roll left to right: The Resident requires Extensive assistance to roll
from lying on back to left and right side and return to lying on back on the bed. BED MOBILITY: The
resident requires extensive assistance by 1 staff to turn and reposition in bed at least Q2 hours and as
necessary. TRANSFER: [Resident #2] requires Mechanical Lift (hoyer) with (2) staff assistance for transfers
Resident #3
Resident#3 is an 80- year-old male admitted on [DATE] with diagnosis of congestive heart failure,
dementia, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and cognitive
communication deficit.
Record review of Resident #3's quarterly MDS dated , 12/19/23 revealed a BIMS score of 2-severe
cognitive impairment, physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing,
scratching, grabbing, abusing others sexually) ranging 4-6days, uses walker for mobility, and can walk 50
feet with supervision.
Record review of Resident #3's Care Plan revised on 10/02/2023 revealed, [Resident #3] is/has potential to
be physically aggressive related to poor impulse control. Interventions: 12/16/2023, and 9/9/2023 Resident
had a physical altercation with other resident, both
were separated immediately. 2/14/24 - [Resident #3] had a physical altercation with other residents, both
were separated immediately. 9/9/2023 Resident had a physical altercation with roommate, both were
separated immediately. Roommate moved to another room. Administer medications as ordered.
Monitor/document for side effects and effectiveness. Analyze times of day, places, or circumstances,
triggers, and what de-escalates behavior and document. Assess and anticipate resident's needs: food,
thirst. toileting needs, comfort level, body positioning, pain etc. COMMUNICATION: provide physical and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 12 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
verbal cues to alleviate anxiety; give positive feedback, assist verbalization of source of agitation, assist to
set goals for more pleasant behavior, encourage seeking out of staff member when agitated.
During an observation and intervention on 02/17/2024 at 3:14 PM Resident #2 had purple/green
discoloration on left eye around the rim of left eye, as well as had red/ purple discoloration on the right side
of his neck, resembling a handprint. Resident #2 also had red discoloration on the lower left portion, near
the lower left eye lid, of the eye socket, which appears to measure about one inch in circumference (circle
like appearance). Resident #2 (Resident #1's roommate) stated it hurts while pointing to his left eye.
During an interview on 02/17/2024 at 4:47 PM the SW stated on 2/15/2024 around 8AM, the Administrator
notified him of the resident-to-resident altercation, and that a warrant was needed for Resident #3, as
necessary step to initiate a transfer to a behavioral hospital. The SW stated from what he saw, Resident #1
and Resident #2 on 02/15/2024, after lunch, did not look good. The SW stated Resident #1 had bruises on
body, had a black eye that was swollen, and Resident #2's face looked red and swollen. The SW stated
both Resident #1 and Resident #2 were bed bound. The SW stated on 2/15/2024 around 12PM lunch time,
the local city police entered the nursing facility to execute the warrant for Resident #3. The SW stated when
the police entered Resident #3's room, Resident #3 became aggressively agitated, to which the police
attempted to calm Resident #3 down, yet Resident #3 continued to swing and kick the officers. The SW
stated any suspicion of abuse must be reported to the Administrator and could not definitively state the next
steps of the Administrator and had limited knowledge of the clinical staff steps.
During multiple interviews with the Administrator and DON, between 02/17/2024 at 6:17PM and 02/19/2024
at 5:47PM, the DON stated on 2/14/24 around 8:40PM, LVN A called and notified the DON that Resident
#3 hit Resident #1, but that LVN A did not present any details of the occurrence, only that Resident #3 hit
Resident #1. The DON stated that she immediately instructed LVN A to call the Administrator. The
Administrator stated around 8:45PM-9:00PM, she received a call from LVN A and that LVN A stated that
Resident #3 hit Resident #1. The Administrator stated that during that one and only notification phone call,
LVN A never gave any detailed description of the severity of Resident #1's injury. The DON stated that on
2/14/24 at 9:50PM, she texted (text reviewed) LVN A that LVN A needed to complete a change in condition
form, risk management form, Q15min behavior monitoring form, skin assessments, supportive
documentation (weekly wound progress), and pain assessments for both Resident #1 and Resident #3. The
Administrator stated around 6AM on 2/15/24 she was notified by a 6AM-6PM clinical staff member that the
clinical staff member entered Resident #2's room and Resident #2 appeared to have swelling to his face as
well as serious facial injuries. The Administrator stated she arrived at the facility around 6:30AM and
entered Resident #1 and Resident #2's room and found that Resident #1 had substantial facial injuries of
dark purple discoloration around the left side of Resident #1's face as well as swelling throughout his face
and did notice on the right side of Resident #1's right side of neck, red fingerlike marks on his neck. The
Administrator stated she also saw Resident #2's face and observed purple discoloration on his face, red
coloration around Resident #2's neck, with also swelling. Both Administrator and DON stated they were
never notified about Resident #2's injuries until notified the morning of 2/15/24 around 6AM. Both stated,
when they were notified by LVN A around 8:45PM, she never described the severity of Resident #1's
injuries only that he was hit, which lead them to determine that they did not need to move Resident #3, who
lived directly in front of Resident #1 and Resident #2 (roommates), from his room to somewhere else. The
DON stated she directed LVN A to conduct Q15min checks for Resident #1, Resident #2, and Resident #3.
Both stated the Q15min surveillance was adequate at the time, but had they known the severity of the
altercations,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 13 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
they would have put Resident #3 on a one-to-one to ensure the safety of the other residents. Both stated it
was plausible, that during the Q15 surveillance, for the 14minutes when the nurse was not monitoring
Resident #3, Resident #3 could have exited his room, inflicted more injury onto Resident #1 and Resident
#2, and go back to his room, since these three residents were front door neighbors. The Administrator
stated on the morning of 2/15/24 around 6:30-7:00AM, a 1:1 was implemented for Resident #3, and when
speaking to Resident #1 first, in Spanish, Resident #1 stated that man beat me up, and when speaking to
Resident #2, in Spanish he stated, he hit me. The Administrator stated she was unable to interview
Resident #3, due to his aggressive behavior on 2/15/2024, and then later Resident #3 was removed from
the facility. When asked about the facility's Abuse and Neglect policy, and their definition of physical abuse,
the Administrator stated, Resident #3 hitting Resident #1 would fall under physical abuse, and stated had
they known the severity of the injuries they would have entered the facility that evening of 2/14/24 and
began an investigation into the resident-to-resident abuse, would have removed Resident #3 from his
immediate accessibility of Resident #1 and Resident #2, as well as notified the local authorities, and state
agencies. Both stated they did not begin an investigation, nor did they think to remove Resident #3 from his
room, nor did they notified law enforcement or state agencies, due to LVN A not describing the severity of
the physical altercations. Both stated they in-service staff regularly about abuse and neglect, and stated the
last in-service regarding abuse and neglect was done on 02/15/2024 but was not 100% complete.
During an interview on 02/192024 at 3:47PM with the Regional Consultant and DON. The DON was asked
about who would be in charge if the Administrator was unavailable, the DON stated she would be. The DON
stated she did not have access to TULIP to complete incidental self-reports and does not know the process
to report, and continued by stating she would look to the Administrator or the Regional Consultant for
guidance when needing to notify state agencies. The Regional Consultant stated another way to notify state
agencies would be to email CII, to which the DON did not respond. The DON stated, had she known the
severity of Resident #1 and Resident #2's injuries she would have begun an investigation immediately on
02/14/2024, she would have removed Resident #3 from Resident #1 and Resident #2's immediate vicinity,
she would have placed Resident #3 on a 1:1 and not Q15min checks, and would have reported it sooner to
the state agencies as well as notified local authority. The Regional Consultant stated during the evening of
02/14/2024, nursing aides as well as nurses were active within the halls, however when asked how the
facility could definitely ensure supervision was maintained if the clinical staff were in and out of residents'
rooms, no response was given. The DON stated it was plausible that while nurses and aides were busy in
other residents' rooms, Resident #3 could have exited his room, walked across to Resident #1 and
Resident #2's room, and inflict additional harm to the residents.
Record review on 02/17/2024 at 9:12AM reviewed TULIP intakes which documented receiving the facility's
self-report on 2/15/2024 at 7:58AM, which was 11 hours after the resident-to-resident physical altercation.
On 02/22/2024 at 4:07PM, the local city law enforcement police department was called to verify event
#24-002817, dispatcher stated the event number was linked to a police officer, who was on site at the
nursing facility on 02/15/2024, requesting an ambulance for medical assistance. The dispatcher stated the
call was received on 02/15/2024 at 11:56AM. The call did not come from the nursing facility. The dispatcher
stated there was no record of any other call from the nursing facility, nor regarding the nursing facility on
02/14/2024 nor anytime prior to 11:56AM on 02/15/2024.
On 02/22/2024 at 4:09PM called CCPD to verify event #24-002817, the dispatcher stated they do not
dispatch to another city's jurisdiction.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 14 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of the facility's Abuse/Neglect in-service was conducted on 02/15/2024 and completed on
02/21/2024
Record review of the facility's Abuse, Neglect and Exploitation policy dated 08/15/2022 stated,
Reporting/Response
Residents Affected - Some
A.The facility will have written procedures that include:
1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and all
other required agencies (e.g., law enforcement when applicable) within specified timeframes:
a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation
involve abuse or result in serious bodily injury.
This was determined to be an Immediate Jeopardy (IJ) on 02/20/2024. The Administrator was notified. The
Administrator was provided with IJ templates on 02/21/2024 at 10:01AM. The following Plan of Removal
submitted by the facility was accepted on 02/22/24 at 3:58PM.
The facility's Plan of Removal included:
On February 21, 2024, the facility was notified by the surveyor, that an immediate jeopardy had been called
and the facility needed to submit a letter of credible allegation. The Facility respectfully submits this Letter
for Plan of Removal pursuant to Federal and State regulatory requirements.
The immediate jeopardy allegations are as follows:
F- Tag 607: The facility must develop and implement written policies and procedures that: Prohibit and
prevent abuse, neglect, and exploitation of residents a misappropriation of resident property, of residents
and misappropriation of resident property.
Done for those affected:
o Resident #3 was assessed by licensed nurse on 02/14/2024. MD was notified by licensed nurse on
02/14/2024.
02/14/2024 Resident #3 was placed on every 15-minute checks. Resident #3 was transferred to the
hospital and was placed on 1:1 on 2/15/24 pending transfer to the hospital. Resident remains at the
hospital.
On Monday, 2/19/2024 Facility care planned with family. Referral is being sent to other facilities at the
request of the family. If unable to find a transferring facility, the resident will return on a 1-1 until the decision
is made on the 30-day notice of discharge. Resident will remain on 1-1 until he is discharged .
o Resident #1 was assessed on 02/14/2024 by [clinical staff name] to include pain and skin evaluation.
Assessment revealed swelling under left eye with bruising and 3 small cuts to left inner eye. Psychosocial
assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 15 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
updated by licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and
02/15/2024.
o Resident #2 was assessed on 02/14/2024 by, [clinical staff name] to include pain and skin evaluation.
Assessment revealed bruising noted to right and left side of face with small cut to left side of face.
Psychosocial assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and
updated by licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and
02/15/2024.
Identify residents who could be affected:
o On 02/15/2024, the Facility Social Worker(s) completed 100% of interviews of interviewable residents to
assess for potential abuse. No additional concerns were identified.
Residents who are confused were asked yes and no questions. On the 2 residents who are unable to
answer, their spouses were contacted. Out of the 2 one denied any allegations of abuse and the other did
not answer his phone and has not returned the call. Was called each day and answered on 2/17/24 and he
denied any allegations of abuse.
o On 02/15/2024, the DON/designee reviewed the incident/accidents in the last 30 days to ensure that
investigations, timely reporting to HHSC as indicated, resident assessments and supervision to include 1:1
supervision as needed were completed and provided.
All other residents were identified to be in their room except 2 female residents who were up and watching
television and do not have any history of behaviors.
Systemic Process:
o Effective immediately on 02/15/2024, the Administrator/ DON and/ or designee began reeducation to
100% of facility staff on the following:
o Abuse and Neglect and Abuse Policy to include timely Investigation and HHSC Reporting to ensure that
all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown
source and misappropriation of resident property, are reported immediately, but not later than 2 hours after
the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury,
or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in
serious bodily injury. The Administrator who is the Abuse Prevention Coordinator will be immediately
notified for any concerns with Abuse, Neglect and Misappropriation.
o Resident Supervision to include 1:1 staff supervision
o Quality of Care to include proper resident assessment with each resident incident/accidents - Please
include what this process is/if using a P & P you may attach policy and include statement to refer to that
policy #/name
o See attached policy labeled Incidents and Accidents
o During the Morning Meeting. Risk Management will be reviewed to ensure that all required
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 16 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
assessments were completed.
Level of Harm - Immediate
jeopardy to resident health or
safety
o when will an assessment be conducted after knowledge of an injury;
o The assessment will be conducted at the time of incident and the nurse will enter all information into the
appropriate forms within 8 hours of occurrence.
Residents Affected - Some
o The assessment will include date, time, nature of incident, location, initial findings, immediate
interventions, notifications and orders obtained or follow-up interventions.
o The resident was placed on Q 15-minute checks immediately following the incident. Residents' doorway is
visible from the nurses station and staff kept a watch on his door throughout the shift. Aides were on and off
the halls throughout the night and the resident remained in his room and the other 2 residents were safe in
bed. Resident remained in his room and no further behavior. At 6:00am the resident was placed on 1-1 in
preparation for him to awaken. Social Worker went before Judge to obtain a detention warrant to [hospital
name]. [local city police enforcement] called and notified of the incident and we requested assistance with
transportation to [hospital name].
Staff will be reeducated prior to the start of their next scheduled shift. Any facility staff on FMLA, Leave of
Absence, non-scheduled workday or PTO will be reeducated prior to the start of their next scheduled shift.
o The facility maintains an onsite Weekend Manager and Nursing Supervisor that conduct rounds and may
initiate and address resident incidents and will escalate to the appropriate administrative staff when
required. The Administrator who is the Abuse Prevention Coordinator will be immediately notified for any
concerns with Abuse, Neglect and Misappropriation.
Is there a weekend manager/nurse supervisor on site in evening/night shift?
Yes, there is a weekend manager/ nurse supervisor on the evening shift. After 6pm the 2 Charge Nurse are
the supervisor's along with on call Director of Nurses and Administrator.
o To monitor, the Director of Nursing/ designee will review resident incidents in facility Stand-up Morning
Meeting, attended Monday - Friday. Resident incidents will be reviewed for potential abuse situations and
need for reporting as per HHSC guidelines. Review will also include to ensure investigation was completed,
resident assessments and supervision to include 1:1 supervision as needed was completed and provided.
o The Administrator will monitor to ensure new resident incidents are reviewed daily Monday-Friday to
ensure concerns are addressed timely and if necessary, reported per HHSC guidelines, investigation was
completed, resident assessments and supervision to include 1:1 supervision as needed was completed
and provided. - How long will this process occur?
o On going as part of our Morning Meeting Process.
o Administrator/designee will conduct quarterly and as needed on Abuse, Neglect, & Exploitation education
to ensure facility staff remains knowledgeable on the identification and reporting of
abuse/neglect/exploitation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 17 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
o The facility has the Essential Rounds Program in place where administrative staff is assigned to
residents. Staff will round and visit to ensure resident wellness and safety. Findings will be reported during
Morning Stand-up meetings to address and follow up on concerns/grievances.
Who conducts visits/rounds with residents on weekends? Manager on Duty and/or RN Supervisor
Monitoring:
o DON/designee will audit residents' incidents for possible abuse/neglect/exploitation issues 3 times per
week for 3 months.
o Administrator/designee will present findings to the QAPI committee monthly for 3 months. The QAPI
Committee will make recommendations accordingly.
o An AdHoc QAPI was conducted on 02/15/2024 attended by the Administrator, DON, Medical Director and
Regional Clinical Specialist to discuss the Immediate Jeopardy concerning F 607 - develop and implement
written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents
misappropriation of resident property and develop the above Action Plan.
Please accept this letter as our plan of removal for the determination of Immediate Jeopardy issued on
2/21/24.
Verification of the Plan of Removal:
On 02/22/24 and 02/23/24 a total of 25 staff members from various departments from both day and night
shifts were interviewed:
-The staff had been trained over abuse and neglect and were aware of what to report, who to report to and
time frames for reporting. -The staff members were aware of 1:1 supervision of residents and what that
meant.
-Nursing staff had been trained and were aware of required assessments under risk management to
complete when dealing with an alleged violation that occurred at the facility or involved a resident.
-Nursing staff were aware of what information would be documented on assessments and timeframe for
completing those assessments.
-The DON and Administrator had been trained over abuse and neglect, timely reporting, management and
residents with behaviors and completing through investigations.
-The DON and Administrator were aware of what should be reported, the appropriate time frames to report
and had provided facility staff with training over abuse and neglect reporting.
-The DON and Administrator and ADON stated they reviewed incidents for any potential abuse by reviewing
items such as the 24-hour report, clinical notes, incident reports, risk management items and any report
from nursing over incidents from the previous 24 hours during their morning meetings and stated this was
something that was already apart of their procedures and something they would continue doing indefinitely.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 18 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
-Leadership staff stated items such as the 24-hour report and risk management items are also reviewed on
the weekend by the RN supervisor or the DON.
-The Administrator stated when any abuse or neglect occurrence were identified it would also be discussed
during their monthly QAPI meeting with the medical director.
-Leadership staff stated rounds were completed daily Monday through Friday morning by department
heads with any concerns, grievances, or issues discussed during their morning meeting.
-The Administrator also stated these rounds were completed by the manager on duty and the RN
supervisor on the weekends and stated staff would receive education over abuse and neglect at least
monthly.
An IJ was identified on 02/21/23. The IJ template was provided to the facility on [DATE] at 10:01 AM. While
the IJ was removed on 02/23/24, the facility remained out of compliance at a scope of pattern and a
severity level of potential for more than minimal harm that is because all staff were not aware of and did not
implement the facility's abuse prevention and reporting policy and procedure.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 19 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure that all allegations involving abuse,
neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident
property were reported immediately, but not later than 2 hours after the allegation was made, if the events
that caused the allegation involved abuse or resulted in serious bodily injury, to the administrator of the
facility and to other officials which included to the State Survey Agency, in accordance with State law
through established procedures for three residents (Resident #1, Resident #2 and Resident #3) of 12
residents reviewed for abuse/neglect.
The facility failed to report the abuse allegation to the State Survey Agency and local law enforcement in
accordance with state law after they were made aware of an abuse allegation involving Resident #1,
Resident #2, and Resident #3.
These failures had the potential to result in serious injury or death as a result of the resident-to-resident
physical abuse and the facility's systemic failure.
The findings include:
1.) Resident #1
Resident#1 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction (stroke), dysphagia (problem swallowing), cognitive communication deficit, dementia
(cognitive memory deficit) and muscle wasting and atrophy .
Record review of Resident #1's MDS Quarterly dated 11/25/2023 revealed Resident #1 had a BIMS Score
of 01-severe cognitive impairment and needed extensive assistance with all ADLs.
Record review of Resident #1's Care Plan date initiated on 11/27/2023 revealed Resident #1 had an ADL
self-care performance deficit related to weakness, limited mobility. Resident #1 is dependent on staff for
meeting emotional, intellectual, physical, and social needs r/t Cognitive deficits, Immobility. Interventions,
Bed mobility: Resident #1 requires extensive assistance by x 1 staff to turn and reposition in bed frequently
and as necessary. Transfers: requires Mechanical Lift (hoyer) with (2) staff assistance for
transfers. The resident needs 1:1 bedside/in-room visits and activities if unable to attend out of room
events.
Record review of Resident #1's Weekly Skin Evaluation dated 2/14/2024, revealed site: face, description:
swelling under left eye with bruising and three small cuts to left inner eye area. Additional comments: was
hit by another resident. Signed by LVN A on 02/15/2024.
Record review of Resident #1's progress note dated 2/14/2024 at 23:14 (11:14PM) revealed Patient was in
his room when another patient entered the room and hit the patient in the face. The patient sustained an
injury he has swelling and bruising to left eye. Patient also has several small cuts to the left side of his face.
Dr was notified along with Facility administrator and director of nursing. Patient family member was also
notified. Patient showing no signs of distress noted at this time.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 20 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #1's incident report conducted by LVN A dated 2/15/2024, Incident description:
Nursing description: Nurse was called to patient room by CNA. CNA informed nurse that patient was hit by
another resident. Patient was laying in bed. Resident Description: Noted to have bruising and swelling to left
eye with several small cuts to left inner and outer eye; Injuries observed at time of incident: No injuries
observed at time of incident.
Residents Affected - Few
Record review of Resident #1's Weekly Skin Evaluation conducted by DON dated 02/15/2024 at 10:19AM
revealed Resident #1 sustained injury to: left elbow (discoloration), right hand (back)(discoloration),
beneath left eye scratch, left cheek scratches, left chest discoloration, left eye discoloration with swelling,
left shoulder discoloration. Additional comments: This is follow-up skin assessment for resident-to-resident
altercation on 2/14/2024.
2. Resident #2
Resident #2 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction (stroke), acute and chronic respiratory failure, and hemiplegia (paralysis) and
hemiparesis (weakness or the inability to move on one side of the body) following cerebral infarction.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed a BIMS score of 01-severe cognitive
impairment and needed extensive assistance with all ADLs.
Record review of Resident #2's Care Plan date initiated 12/04/2023 revealed, the resident has an ADL
self-care performance deficit r/t Hemiplegia. Interventions: functional performance: chair/bed-to-chair
transfer: the resident requires dependent assistance required to transfer to and from a bed to a wheelchair.
Functional performance: eating: The Resident requires Substantial Max assistance required for eating.
Functional performance: lower body dressing: The Resident requires Extensive assistance required for
lower/upper body dressing. Functional performance: lying to sitting on side of bed: The Resident requires
Extensive assistance required to move from lying on the back to sitting on the side of the bed and with no
back support. Functional performance: oral hygiene: The Resident requires Extensive assistance required
for oral hygiene. Functional performance: roll left to right: The Resident requires Extensive assistance to roll
from lying on back to left and right side and return to lying on back on the bed. BED MOBILITY: The
resident requires extensive assistance by 1 staff to turn and reposition in bed at least Q2 hours and as
necessary. TRANSFER: [Resident #2] requires Mechanical Lift (hoyer) with (2) staff assistance for transfers.
Record review of Resident #2's progress notes by LVN A dated 2/14/2024 at 23:00 (11:00PM) revealed,
Patient was laying in bed when another patient went into his room and hit him in the face. The patient
received a bruise and several small cuts to right side of face. Patient stated another resident hit him with his
fist. Facility Director DON and DR. were notified patient family RP was called and notified.
Record review of Resident #2's Weekly Skin Evaluation dated 02/14/2024 conducted by LVN A, revealed
Resident #2's face with bruising noted to right and left side of face with small cut to left side of face.
Additional comments: Patient was hit by another patient. Signed by LVN A on 02/15/2024.
Record review of Resident #2's Incident report dated 2/14/2024 conducted by LVN A revealed, Incident
Description: Nursing Description: CNA called nurse to patient room. Patient was hit by another resident in
the face. Resident Description: Patient was laying in bed was noted to have red areas and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 21 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
cuts to both sides of his face. Immediate Action Taken: Description: Patient face was cleaned, and vitals
were taken. Vitals WNL. Patient not showing any signs of distress at this time. RP, MD notified. Injury Type:
Abrasion to face, injury type: bruise/discoloration to face.
Record review of Resident #2's Incident report dated 2/14/2024 Injury Report Post Incident conducted by
DON, Injury type: bruise/discoloration to face. Notes: Upon assessment resident identified with redness
(with small areas of purple) discolorations throughout entire face and neck area. Resident has had small
scratches to cheeks, beneath left eye, chin and left eyebrow. Other info: patient was hit by another resident.
Record review of Resident #2's Weekly Wound progress dated 2/15/2024 conducted by the DON revealed,
bruising and scratches, dark red/purple, Redness (with small areas of purple) discolorations throughout
entire face, scratches beneath left eye, cheeks, chin and above left eyebrow.
Record review of Resident #2's Progress note by LVN C dated 2/15/2024 at 6:50AM revealed, Resident
assessed head to toe by this nurse. Resident's right jaw and ear with swelling and redness. Beneath left
eye, cheek, and chin several scratches and redness. Resident asked if he had any pain and resident
reports that his jaw hurts but unable to rate pain on scale of 0-10 which is baseline. Pain was treated with
PRN Morphine 0.25ml SL which was effective.
Record review of Resident #2's Progress note by DON dated 2/15/2024 at 13:00 (1:00PM) revealed, on
2/14/2024 Charge nurse reports resident was involved in a resident-to-resident altercation. Upon
assessment resident identified with redness (with small areas of purple) discolorations throughout entire
face and neck area. Resident also had small scratches to cheeks, beneath left eye, chin and left
eyebrow.AM charge nurse reports she received an order for facial x-ray related to swelling and complaints
of pain, x-ray results pending.
2.) Resident #3
Resident#3 is an 80- year-old male admitted on [DATE] with diagnosis of congestive heart failure (heart
failure), dementia, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and
cognitive communication deficit.
Record review of Resident #3's quarterly MDS dated , 12/19/23 revealed a BIMS score of 2-severe
cognitive impairment, physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing,
scratching, grabbing, abusing others sexually) ranging 4-6days, uses walker for mobility, and can walk 50
feet with supervision.
Record review of Resident #3's Care Plan revised on 10/02/2023 revealed, [Resident #3] is/has potential to
be physically aggressive related to poor impulse control. Interventions: 12/16/2023, and 9/9/2023 Resident
had a physical altercation with other resident, both
were separated immediately. 2/14/24 - [Resident #3] had a physical altercation with other residents, both
were separated immediately. 9/9/2023 Resident had a physical altercation with roommate, both were
separated immediately. Roommate moved to another room. Administer medications as ordered.
Monitor/document for side effects and effectiveness. Analyze times of day, places, or circumstances,
triggers, and what de-escalates behavior and document. Assess and anticipate resident's needs: food,
thirst. toileting needs, comfort level, body positioning, pain etc. COMMUNICATION: provide physical and
verbal cues to alleviate anxiety; give positive feedback, assist verbalization of source of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 22 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
agitation, assist to set goals for more pleasant behavior, encourage seeking out of staff member when
agitated.
Record review of Resident #3's progress notes, no progress notes for date 2/14/2024 regarding
resident-to-resident altercation.
Residents Affected - Few
Record review of Resident #3's Progress note dated 2/15/2024 at 12:00AM, Doctor/MD notes: was
informed of that patient had altercation with multiple residents causing injuries last night. Social worker
received warrant to have patient sent to ER for clearance in preparation for admission to [hospital name]
behavioral hospital. NP aware of patient status.
Record review of Resident #3's Progress note dated 2/15/2024 at 1:13PM by the SW, Resident became
combative with two other residents last night, then upon redirection he became combative towards staff.
SW sent referral to behavioral health and requested services. SW requested an emergency detention
warrant from the county judge. Judge Signed Warrant. When the officers arrived at the facility to transport
Resident #3 to [behavioral hospital], Resident #3 became agitated, verbally aggressive, and then combative
towards the officers. Once officers were able to subdue Resident #3, he was transferred to the ER to get
medically cleared for behavioral health.
Record review of Resident #3's Progress note dated 2/15/2024 at 3:43PM by the DON, on 2/14/2024
Charge nurse reports resident was involved in resident-to-resident altercation (initiator-aggressor). Upon
assessment resident identified with noted with purple discoloration to left hand. Social services to detain a
detention warrant . Resident continues on 1 on 1care. Resident does not appear to have any negative
psych-social effects from incident and is unable to recall event. Will continue to monitor.
During an observation and interview on 02/17/2024 at 3:14PM Resident #1 stated a man entered his room
and began hitting him in the face a couple of days ago. Resident #1 stated a man hit him about 5 times on
his face. Resident #1 stated he was fearful of living at the facility because he is scared the man is going to
hit him again. Resident #1 stated the man stopped himself, and that there was no other person in the room.
Upon observation Resident #1 has black/purple discoloration on left eye within the eye socket area as well
as extended toward the temporal area where green discoloration is present and covers 25% of face.
During an observation and intervention on 02/17/2024 at 3:14PM Resident #2 had purple/green
discoloration on left eye around the rim of left eye, as well as had red/ purple discoloration on the right side
of his neck, resembling a handprint. Resident #2 also had red discoloration on the lower left portion, near
the lower left eye lid, of the eye socket, which appeared to measure about one inch in circumference (circle
like appearance). Resident #2 (Resident #1's roommate) stated it hurts while pointing to his left eye.
During an interview on 02/17/2024 at 4:47PM the SW stated on 2/15/2024 around 8AM, the Administrator
notified him of the resident-to-resident altercation, and that a warrant was needed for Resident #3, as
necessary a step to initiate a transfer to a behavioral hospital. The SW stated from what he saw, Resident
#1 and Resident #2 on 02/15/2024, after lunch, did not look good. The SW stated Resident #1 had bruises
on his body, had a black eye that was swollen, and Resident #2's face looked red and swollen. The SW
stated both Resident #1 and Resident #2 were bed bound. The SW stated on 2/15/2024 around 12PM
lunch time, the local city police entered the nursing facility to execute the warrant for Resident #3. The SW
stated when the police entered Resident #3's room, Resident #3 became
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 23 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
aggressively agitated, to which the police attempted to calm Resident #3 down, yet Resident #3 continued
to swing and kick the officers. The SW stated any suspicion of abuse must be reported to the Administrator
and could not definitively state the next steps of the Administrator and had limited knowledge of the clinical
staff steps.
During multiple interviews with the Administrator and DON, between 02/17/2024 at 6:17PM and 02/19/2024
at 5:47PM, the DON stated on 2/14/24 around 8:40PM, LVN A called and notified the DON that Resident
#3 hit Resident #1, but that LVN A did not present any details of the occurrence, only that Resident #3 hit
Resident #1. The DON stated that she immediately instructed LVN A to call the Administrator. The
Administrator stated around 8:45PM-9:00PM, she received a call from LVN A and that LVN A stated that
Resident #3 hit Resident #1. The Administrator stated that during that one and only notification phone call,
LVN A never gave any detailed description of the severity of Resident #1's injury. The DON stated that on
2/14/24 at 9:50PM, she texted (text reviewed) LVN A that LVN A needed to complete a change in condition
form, risk management form, Q15min behavior monitoring form, skin assessments, supportive
documentation (weekly wound progress), and pain assessments for both Resident #1 and Resident #3. The
Administrator stated around 6AM on 2/15/24 she was notified by a 6AM-6PM clinical staff member that the
clinical staff member entered Resident #2's room and Resident #2 appeared to have swelling to his face as
well as serious facial injuries. The Administrator stated she arrived at the facility around 6:30AM and
entered Resident #1 and Resident #2's room and found that Resident #1 had substantial facial injuries of
dark purple discoloration around the left side of Resident #1's face as well as swelling throughout his face
and did notice on the right side of Resident #1's right side of neck, red fingerlike marks on his neck. The
Administrator stated she also saw Resident #2's face and observed purple discoloration on his face, red
coloration around Resident #2's neck, with also swelling. Both Administrator and DON stated they were
never notified about Resident #2's injuries until notified the morning of 2/15/24 around 6AM. Both stated,
when they were notified by LVN A around 8:45PM, she never described the severity of Resident #1's
injuries only that he was hit, which lead them to determine that they did not need to move Resident #3, who
lived directly in front of Resident #1 and Resident #2 (roommates), from his room to somewhere else. The
DON stated she directed LVN A to conduct Q15min checks for Resident #1, Resident #2, and Resident #3.
Both stated the Q15min surveillance was adequate at the time, but had they known the severity of the
altercations, they would have put Resident #3 on a one-to-one to ensure the safety of the other residents.
Both stated it was plausible, that during the Q15 surveillance, for the 14 minutes when the nurse was not
monitoring Resident #3, Resident #3 could have exited his room, inflicted more injury onto Resident #1 and
Resident #2, and go back to his room, since these three residents were front door neighbors. The
Administrator stated on the morning of 2/15/24 around 6:30-7:00AM, a 1:1 was implemented for Resident
#3, and when speaking to Resident #1 first, in Spanish, Resident #1 stated that man beat me up, and when
speaking to Resident #2, in Spanish he stated, he hit me. The Administrator stated she was unable to
interview Resident #3, due to his aggressive behavior on 2/15/2024, and then later Resident #3 was
removed from the facility. When asked about the facility's Abuse and Neglect policy, and their definition of
physical abuse, the Administrator stated, Resident #3 hitting Resident #1 would fall under physical abuse,
and stated had they known the severity of the injuries they would have entered the facility that evening of
2/14/24 and began an investigation into the resident-to-resident abuse, would have removed Resident #3
from his immediate accessibility of Resident #1 and Resident #2, as well as notified the local authorities,
and state agencies. Both stated they did not think to remove Resident #3 from his room, nor did they notify
law enforcement or state agencies, due to LVN A not describing the severity of the physical altercations.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 24 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Both stated they began their investigation of the resident-to-resident altercation on 02/15/2024 around
6:30AM, 11 hours after the event. Both stated they in-service staff regularly about abuse and neglect, and
stated the last in-service regarding abuse and neglect was done on 02/15/2024 but was not 100%
complete. The Administrator stated now looking back, she would have begun the investigation when she
was notified, she would have removed Resident #3 from the immediate vicinity of Resident #1 and Resident
#2, she would have put Resident #3 on a 1:1 to advocate for resident safety and would have notified the
local authorities and state agencies. The Administrator stated a normal person, who is cognitively aware,
may exhibit fearfulness if they knew their abuser was still close to them without constant supervision, and
continued by stating it is unknown how a resident, who is not cognitively aware, would feel knowing the
perpetrator was within their proximity. Both stated, in the future they will follow the facility's policy on abuse
and neglect.
During an interview on 02/19/2024 at 3:47PM with the Regional Consultant and DON. The DON was asked
about who would be in charge if the Administrator was unavailable, the DON stated she would be. The DON
stated she did not have access to TULIP to complete incidental self-reports and does not know the process
to report, and continued by stating she would look to the Administrator or the Regional Consultant for
guidance when needing to notify state agencies. The Regional Consultant stated another way to notify state
agencies would be to email CII, to which the DON did not respond. The DON stated, had she known the
severity of Resident #1 and Resident #2's injuries she would have begun an investigation immediately on
02/14/2024, she would have removed Resident #3 from Resident #1 and Resident #2's immediate vicinity,
she would have placed Resident #3 on a 1:1 and not Q15min checks, and would have reported it sooner to
the state agencies as well as notified local authority. The Regional Consultant stated during the evening of
02/14/2024, nursing aides as well as nurses were active within the halls, however when asked how the
facility could definitely ensure supervision was maintained if the clinical staff were in and out of residents'
rooms, no response was given. The DON stated it was plausible that while nurses and aides were busy in
other residents' rooms, Resident #3 could have exited his room, walked across to Resident #1 and
Resident #2's room, and inflict additional harm to the residents.
Record review on 02/17/2024 at 9:12AM reviewed TULIP intakes which documented receiving the facility's
self-report on 2/15/2024 at 7:58AM, which was 11 hours after the resident-to-resident physical altercation.
Record review of the facility's Abuse/Neglect in-service was conducted on 02/15/2024 and completed on
02/21/2024.
Record review of the facility's Abuse, Neglect and Exploitation policy dated 08/15/2022 stated,
Reporting/Response
A. The facility will have written procedures that include:
1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and all
other required agencies (e.g., law enforcement when applicable) within specified timeframes:
a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation
involve abuse or result in serious bodily injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 25 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that residents received treatment and
care in accordance with professional standards of practice and the comprehensive person-centered care
plan, for two residents (Resident #1 and Resident #2) of 12 residents reviewed for quality of care, in that:
Residents Affected - Some
The facility failed to promptly respond and assess Resident #1 and Resident #2 on 2 separate occasions by
2 different LVNs when they were made aware of Resident #1 and Resident #2 having injuries from an
assault after being hit in the face multiple times, while they laid in bed resulting in bruising, cuts and
discoloration to their face.
An IJ was identified on 02/21/23. The IJ template was provided to the facility on [DATE] at 10:01 AM. While
the IJ was removed on 02/23/24, the facility remained out of compliance at a scope of pattern and a
severity level of potential for more than minimal harm that is because all staff were not aware of and did not
implement the facility's abuse prevention and reporting policy and procedure.
These deficient practices could affect residents and place them at risk of not receiving the who receive care
and treatment needed from facility staff and affect their quality of life.
The findings included:
1.) Resident #1
Resident#1 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction (stroke), dysphagia (problem swallowing), cognitive communication deficit, dementia
(cognitive memory deficit) and muscle wasting (decrease in size and wasting of muscle tissue) and atrophy
(waste away).
Record review of Resident #1's MDS Quarterly dated 11/25/2023 revealed Resident #1 had a BIMS Score
of 01-severe cognitive impairment and needed extensive assistance with all ADLs.
Record review of Resident #1's Care Plan date initiated on 11/27/2023 revealed Resident #1 had an ADL
self-care performance deficit related to weakness, limited mobility. Resident #1 is dependent on staff for
meeting emotional, intellectual, physical, and social needs r/t Cognitive deficits, Immobility. Interventions,
Bed mobility: Resident #1 requires extensive assistance by x 1 staff to turn and reposition in bed frequently
and as necessary. Transfers: requires Mechanical Lift (hoyer) with (2) staff assistance for
transfers. The resident needs 1:1 bedside/in-room visits and activities if unable to attend out of room
events.
Record review of Resident #1's Weekly Skin Evaluation by LVN A dated 2/14/2024, revealed site: face,
description: swelling under left eye with bruising and three small cuts to left inner eye area. Additional
comments: was hit by another resident. Signed by LVN A on 02/15/2024.
Record review of Resident #1's progress note dated 2/14/2024 at 23:14 (11:14PM) revealed Patient was in
his room when another patient entered the room and hit the patient in the face. The patient
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 26 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
sustained an injury he has swelling and bruising to left eye. Patient also has several small cuts to the left
side of his face. Dr was notified along with Facility administrator and director of nursing. Patient family
member was also notified. Patient showing no signs of distress noted at this time.
Record review of Resident #1's incident report conducted by LVN A dated 2/15/2024, Incident description:
Nursing description: Nurse was called to patient room by CNA. CNA informed nurse that patient was hit by
another resident. Patient was laying in bed. Resident Description: Noted to have bruising and swelling to left
eye with several small cuts to left inner and outer eye; Injuries observed at time of incident: No injuries
observed at time of incident.
Record review of Resident #1's incident report dated 2/15/2024 Injuries Report Post incident (conducted by
DON): Injury Type: Bruise/Discoloration to: chest, right hand (back), face, left upper arm, left shoulder
(front). Notes: Upon assessment resident identified with discoloration to top of right hand approximately
6.0x5.0cm. Large purple/green discoloration to left shoulder radiating towards left chest resembling as
fingerprints. Left eye with swelling with red/purple discoloration. Left cheek with 2 superficial scratches and
1 small scratch below left eye. Small discoloration to left elbow. Other info: patient was hit by another
resident.
Record review of Resident#1's Pain Evaluation, revealed it was not performed by LVN A on 02/14/2024.
Record review of Resident #1's Weekly Skin Evaluation conducted by DON dated 02/15/2024 at 10:19AM
revealed Resident #1 sustained injury to: left elbow (discoloration), right hand (back)(discoloration),
beneath left eye scratch, left cheek scratches, left chest discoloration, left eye discoloration with swelling,
left shoulder discoloration. Additional comments: This is follow-up skin assessment for resident-to-resident
altercation on 2/14/2024.
Record review of Resident #1's Pain Evaluation conducted by the DON on 02/15/2024 at 12:07PM revealed
Resident #1 complained of pain to his left eye-pain expressed post resident to resident altercation
(receiver). Resident #1 exhibited facial pain expression of grimacing. Body language: tense. What alleviates
the pain? Pain medication. What makes the pain worse? movement, touch.
2.) Resident #2
Resident #2 is an [AGE] year-old male initially admitted on [DATE] and readmitted on [DATE] with diagnosis
of cerebral infarction (stroke), acute and chronic respiratory failure, and hemiplegia (paralysis) and
hemiparesis (weakness or the inability to move on one side of the body) following cerebral infarction.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed a BIMS score of 01-severe cognitive
impairment and needed extensive assistance with all ADLs.
Record review of Resident #2's Care Plan date initiated 12/04/2023 revealed, the resident has an ADL
self-care performance deficit r/t Hemiplegia. Interventions: functional performance: chair/bed-to-chair
transfer: the resident requires dependent assistance required to transfer to and from a bed to a wheelchair.
Functional performance: eating: The Resident requires Substantial Max assistance required for eating.
Functional performance: lower body dressing: The Resident requires Extensive assistance required for
lower/upper body dressing. Functional performance: lying to sitting on side of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 27 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
bed: The Resident requires Extensive assistance required to move from lying on the back to sitting on the
side of the bed and with no back support. Functional performance: oral hygiene: The Resident requires
Extensive assistance required for oral hygiene. Functional performance: roll left to right: The Resident
requires Extensive assistance to roll from lying on back to left and right side and return to lying on back on
the bed. BED MOBILITY: The resident requires extensive assistance by 1 staff to turn and reposition in bed
at least Q2 hours and as necessary. TRANSFER: [Resident #2] requires Mechanical Lift (hoyer) with (2)
staff assistance for transfers.
Record review of Resident #2's progress notes by LVN A dated 2/14/2024 at 23:00 (11:00PM) revealed,
Patient was laying in bed when another patient went into his room and hit him in the face. The patient
received a bruise and several small cuts to right side of face. Patient stated another resident hit him with his
fist. Facility Director DON and DR. were notified patient family RP was called and notified.
Record review of Resident #2's Weekly Skin Evaluation dated 02/14/2024 conducted by LVN A, revealed
Resident #2's face with bruising noted to right and left side of face with small cut to left side of face.
Additional comments: Patient was hit by another patient. Signed by LVN A on 02/15/2024.
Record review of Resident#1's Pain Evaluation revealed no evaluation was conducted/completed by LVN A
on 02/14/2024.
Record review of Resident #2's Incident report dated 2/14/2024 conducted by LVN A revealed, Incident
Description: Nursing Description: CNA called nurse to patient room. Patient was hit by another resident in
the face. Resident Description: Patient was laying in bed was noted to have red areas and cuts to both
sides of his face. Immediate Action Taken: Description: Patient face was cleaned, and vitals were taken.
Vitals WNL. Patient not showing any signs of distress at this time. RP, MD notified. Injury Type: Abrasion to
face, injury type: bruise/discoloration to face.
Record review of Resident #2's Incident report dated 2/14/2024 Injury Report Post Incident conducted by
DON, Injury type: bruise/discoloration to face. Notes: Upon assessment resident identified with redness
(with small areas of purple) discolorations throughout entire face and neck area. Resident has had small
scratches to cheeks, beneath left eye, chin and left eyebrow. Other info: patient was hit by another resident.
Record review of Resident #2's Weekly Wound progress dated 2/15/2024 conducted by the DON revealed,
bruising and scratches, dark red/purple, Redness (with small areas of purple) discolorations throughout
entire face, scratches beneath left eye, cheeks, chin and above left eyebrow.
Record review of Resident #2's Progress note by LVN C dated 2/15/2024 at 6:50AM revealed, Resident
assessed head to toe by this nurse. Resident's right jaw and ear with swelling and redness. Beneath left
eye, cheek, and chin several scratches and redness. Resident asked if he had any pain and resident
reports that his jaw hurts but unable to rate pain on scale of 0-10 which is baseline. Pain was treated with
PRN Morphine 0.25ml SL which was effective.
Record review of Resident #2's Progress note by DON dated 2/15/2024 at 13:00 (1:00PM) revealed, on
2/14/2024 Charge nurse reports resident was involved in a resident-to-resident altercation. Upon
assessment resident identified with redness (with small areas of purple) discolorations throughout entire
face and neck area. Resident also had small scratches to cheeks, beneath left eye, chin and left
eyebrow.AM charge nurse reports she received an order for facial x-ray related to swelling and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 28 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
complaints of pain, x-ray results pending.
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of Resident #2's Pain Evaluation dated 02/15/2024 at 15:03 (3:03PM) conducted by the
DON, revealed Resident #2's face exhibited Pain expressed post resident to resident altercation (receiver).
Resident #2 exhibited facial grimacing and tense body language. What alleviates the pain? Pain
medication. What makes the pain worse? movement, touch.
Residents Affected - Some
2.) Resident #3
Resident#3 is an 80- year-old male admitted on [DATE] with diagnosis of congestive heart failure,
dementia, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and cognitive
communication deficit.
Record review of Resident #3's quarterly MDS dated , 12/19/23 revealed a BIMS score of 2-severe
cognitive impairment, physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing,
scratching, grabbing, abusing others sexually) ranging 4-6days, uses walker for mobility, and can walk 50
feet with supervision.
Record review of Resident #3's Care Plan revised on 10/02/2023 revealed, [Resident #3] is/has potential to
be physically aggressive related to poor impulse control. Interventions: 12/16/2023, and 9/9/2023 Resident
had a physical altercation with other resident, both
were separated immediately. 2/14/24 - [Resident #3] had a physical altercation with other residents, both
were separated immediately. 9/9/2023 Resident had a physical altercation with roommate, both were
separated immediately. Roommate moved to another room. Administer medications as ordered.
Monitor/document for side effects and effectiveness. Analyze times of day, places, or circumstances,
triggers, and what de-escalates behavior and document. Assess and anticipate resident's needs: food,
thirst. toileting needs, comfort level, body positioning, pain etc. COMMUNICATION: provide physical and
verbal cues to alleviate anxiety; give positive feedback, assist verbalization of source of agitation, assist to
set goals for more pleasant behavior, encourage seeking out of staff member when agitated.
Record review of Resident #3's weekly skin evaluation dated 2/14/2024 at 10:00AM and signed/lock date of
2/15/2024 at 12:57AM revealed, no injuries noted. - There was no other skin evaluation noted for the date
2/14/2024, post resident-to-resident altercation.
Record review of Resident #3's progress notes, revealed no progress notes for date 2/14/2024 regarding
resident-to-resident altercation.
Record review of Resident #3's Progress note dated 2/15/2024 at 12:00AM, Doctor/MD notes: was
informed of that patient had altercation with multiple residents causing injuries last night. Social worker
received warrant to have patient sent to ER for clearance in preparation for admission to [hospital name]
behavioral hospital. NP aware of patient status.
Record review of Resident #3's Progress note dated 2/15/2024 at 1:13PM by the SW, Resident became
combative with two other residents last night, then upon redirection he became combative towards staff.
SW sent referral to behavioral health and requested services. SW requested an emergency detention
warrant from the county judge. Judge Signed Warrant. When the officers arrived at the facility to transport
Resident #3 to [behavioral hospital], Resident #3 became agitated, verbally aggressive, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 29 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
then combative towards the officers. Once officers were able to subdue Resident #3, he was transferred to
ER to get medically cleared for behavioral health.
Record review of Resident #3's Progress note dated 2/15/2024 at 3:43PM by the DON, on 2/14/2024
Charge nurse reports resident was involved in resident-to-resident altercation (initiator-aggressor). Upon
assessment resident identified with noted with purple discoloration to left hand. Social services to detain a
detention warrant. Resident continues on 1 on 1care. Resident does not appear to have any negative
psych-social effects from incident and is unable to recall event. Will continue to monitor.
During an observation and interview on 02/17/2024 at 3:14PM Resident #1 stated a man entered his room
and began hitting him in the face a couple of days ago. Resident #1 stated a man hit him about 5 times on
his face. Resident #1 stated he was fearful of living at facility because he is scared the man is going to hit
him again. Resident #1 stated the man stopped himself, and that there was no other person in the room.
Upon observation Resident #1 has black/purple discoloration on left eye within the eye socket area as well
as extended toward the temporal area where green discoloration is present and covers 25% of face.
During an observation and intervention on 02/17/2024 at 3:14PM Resident #2 had purple/green
discoloration on left eye around the rim of left eye, as well as had red/ purple discoloration on the right side
of his neck, resembling a handprint. Resident #2 also had red discoloration on the lower left portion, near
the lower left eye lid, of the eye socket, which appears to measure about one inch in circumference (circle
like appearance). Resident #2 (Resident #1's roommate) stated it hurts while pointing to his left eye.
During an interview on 02/17/2024 at 3:48PM NA A stated on 02/14/2024 at 8:25PM, she entered Resident
#1 and Resident #2's room (roommates), and stated she looked at Resident #1's face and saw a dark
shadow around his left eye, so she turned on the lights and saw bright red blood on at least half of Resident
#1's face, as well as on Resident #1's blanket/covers, bed, and a little on the wall. NA A stated, when she
asked Resident #1 what happened, Resident #1 stated that someone hit him and was trying to kill him. NA
A stated she quickly ran out of the room and notified LVN A. NA A stated, while she notified LVN A at the
nurse's station, she waited for LVN A to get up to check on Resident #1, but that LVN A did not immediately
get up to assess the situation. NA A stated, while LVN A was at the nurse's station, LVN A directed NA A to
go back into the room to clean up Resident #1, with perineal wet wipes, without LVN A assessing him first.
NA A stated while cleaning up Resident #1, she saw he had bruises on his left side of chest, blood/bruising
on his right hand and swelling on left eye with blood all over his face. NA A stated around 10:00 PM, LVN A
accompanied NA A to observe Resident #1 in his room. NA A stated while LVN A was with her, LVN A did
not assess under Resident #1's clothes or blankets, nor did she witness any head-to-toe assessment being
conducted. NA A stated while NA A and LVN A were exiting the room, NA A noticed that Resident #2 was
breathing irregular, to which NA A stated LVN A put a pulse oximeter on Resident #2's finger, and that LVN
A stated, Resident #2 is breathing okay. NA A stated while LVN A was with her, she did not witness LVN A
assess under Resident #2's clothes or blankets, nor did not see LVN A conduct a full head-to-toe
assessment on Resident #2. NA A stated she then spoke to LVN B and explained the details of her initial
findings of Resident #1's blood-soaked linen and face, and LVN B did not go with NA A to see Resident
#1's injuries. NA A stated when she went back to her hall to check on Resident #1, when she saw Resident
#3, the aggressor, in the hallway with blood on his fists. NA A stated when the morning shift (6AM on
2/15/24) arrived, she notified LVN C, and LVN C went into Resident #1 and Resident#2's room and
observed that Resident #1 start to cry and complained he was hurting.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 30 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Attempted to interview LVN A on 02/18/2024 at 9:18AM, 9:27AM, 5:07PM, as well as on 02/19/2024 at
4:39PM and on 02/23/24 at 5:10 PM, 5:11 PM, 5:12 PM but was unsuccessful.
During an interview on 02/18/2024 at 9:54AM with LVN B, LVN B stated she did not enter the room of
Resident #1 and Resident #2 (roommates) to assess the resident's injuries. LVN B stated she asked LVN A
if she had completed, for Resident #1 and Resident #2, full head-to-toe assessments, behavior monitoring
forms, as well as asked if she did the incident report, to which LVN A stated she did. LVN B stated she took
what LVN A stated as truthful, and stated LVN A described the resident-to-resident altercation with minimal
severity. LVN B stated she believed LVN A notified the proper chain of command, as well as believed LVN A
completed the proper documentation, and did not find a need to intervene on LVN A's residents. LVN B
stated she was in another resident's room, when LVN A ran to LVN B stating that Resident #3 was running
after LVN A trying to hit LVN A and that Resident #3 was also yelling and stating vulgar and derogative
remarks to LVN A. LVN B stated she quickly confronted Resident #3, de-escalated Resident #3's behavior,
and guided Resident #3 back to his room, tucked him in, and left Resident #3's room. After leaving
Resident #3's room she had no other contact with Resident #3 and did not enter Resident #1 and Resident
#2's room. LVN B stated I don't remember anything from the night of the incident, I don't know exactly what
happened or when because I was on the other side. LVN B stated she knew she needed to calm down
Resident #3 and then he was okay after then. LVN B stated she was not sure the exact details of the
altercation or injuries, LVN B stated she does not believe Resident #3 was put on a 1:1 the night of
2/14/2024.
During an interview on 2/19/2024 at 5:47PM the DON and Administrator, the DON stated around 8:40PM
she instructed LVN A to call the Administrator and stated that LVN A stated Resident #3 hit Resident #1.
The Administrator stated that during that one and only notification phone call on 02/14/2024 at 8:45PM,
LVN A never gave any detailed description of the severity of Resident #1's injury. The DON stated that on
2/14/24 at 9:50PM, she texted (text reviewed) LVN A that LVN A needed to complete a change in condition
form, risk management form, Q15min behavior monitoring form, skin assessments, supportive
documentation (weekly wound progress), and pain assessments for both Resident #1 and Resident #3 .
The DON and Administrator stated LVN A skin assessments for Resident #1 and Resident #2 were not
appropriate as they lacked substantial details. The DON stated the expectation of the facility was when
performing a skin assessment/head-to-toe assessment the nurses are expected to describe the wound with
measurements, color, type of tissue and if there is any pain. The DON continued by stating she called LVN
B around 8:54PM on 02/14/2024, and she instructed LVN B to aide LVN A in calming down Resident #3.
During that 8:54PM call, the DON did not instruct LVN B to do any form of assessment on Resident #1 or
Resident#2 due to her belief that LVN A would follow her directive, and that the severity of the injuries was
not fully detailed, to which would warrant an immediate commencement of investigation. The Administrator
stated now looking back, she would have begun the investigation when she was notified, she would have
removed Resident #3 from the immediate vicinity of Resident #1 and Resident #2, she would have put
Resident #3 on a 1:1 to advocate for resident safety and would have notified the local authorities and state
agencies. The Administrator stated a normal person, who is cognitively aware, may exhibit fearfulness if
they knew their abuser was still close to them without constant supervision, and continued by stating it is
unknown how a resident, who is not cognitively aware, would feel knowing the perpetrator was within their
proximity. Both stated, in the future they will follow the facility's policy on abuse and neglect.
Record review of LVN B's written and signed statement undated stated, Statement for incident on 2-14-24:
At about 8:30PM on 2-14-24 [Resident #3] was observed walking down 100 Hall. The nurse for side 2
[clinical nurse name] informed me that Resident #3 had hit two other residents
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 31 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
[Resident #2 and Resident #1]. [clinical nurse name ] asked me to calm Resident #3 down because he was
trying to hit her and another aide. I assisted Resident #3 to his room and administered his evening
medications.'- written statement does not indicate that LVN B checked on nor assessed Resident #1,
Resident #2, nor Resident #3.
Record review of the facility's Abuse/Neglect in-service was conducted on 02/15/2024 and completed on
02/21/2024.
Record review of the facility's Abuse, Neglect and Exploitation policy dated 08/15/2022 stated,
Protection of Resident- The facility will make efforts to ensure all resident are protected from physical and
psychosocial harm, as well as additional abuse, during and after the investigation.
B. Examining the alleged victim for any sign of injury, including a physical examination or psychosocial
assessment if needed.
C. Increased supervision of the alleged victim and residents;
D. Room or staffing changes, if necessary, to protect the resident(s) from the alleged Perpetrator
Record review of the facility's Skin Assessment policy dated 12/07/2022 stated, 1. A full body, or head to
toe, skin assessment will be conducted by a licensed or registered nurse. The assessment may also be
performed after a change of condition. 7. D. Describe wound (measurements, color, type of tissue in wound
bed, drainage, order, pain).
This was determined to be an Immediate Jeopardy (IJ) on 02/20/2024. The Administrator was notified. The
Administrator was provided with IJ templates on 02/21/2024 at 10:01AM. The following Plan of Removal
submitted by the facility was accepted on 02/22/24 at 3:58PM.
The facility's Plan of Removal included:
On February 21, 2024, the facility was notified by the surveyor, that an immediate jeopardy had been called
and the facility needed to submit a letter of credible allegation. The Facility respectfully submits this Letter
for Plan of Removal pursuant to Federal and State regulatory requirements.
The immediate jeopardy allegations are as follows:
F-Tag 600/67/684: Abuse
Done for those affected:
o Resident #3 was assessed by licensed nurse on 02/14/2024. MD was notified by licensed nurse on
02/14/2024.
02/14/2024 Resident #3 was placed on every 15-minute checks. Resident #3 was transferred to the
hospital and was placed on 1:1 on 2/15/24 pending transfer to the hospital. Resident remains at the
hospital.
On Monday, 2/19/2024 Facility care planned with family. Referral is being sent to other facilities
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 32 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
at the request of the family. If unable to find a transferring facility, the resident will return on a 1-1 until the
decision is made on the 30-day notice of discharge. Resident will remain on 1-1 until he is discharged .
o Resident #1 was assessed on 02/14/2024 by [clinical staff name] to include pain and skin evaluation.
Assessment revealed swelling under left eye with bruising and 3 small cuts to left inner eye. Psychosocial
assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and updated by
licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and 02/15/2024.
o Resident #2 was assessed on 02/14/2024 by, [clinical staff name] to include pain and skin evaluation.
Assessment revealed bruising noted to right and left side of face with small cut to left side of face.
Psychosocial assessment was completed by Social Worker on 02/15/2024. Plan of care was reviewed and
updated by licensed nurse on 02/15/2024. MD was notified by licensed nurse on 02/14/2024 and
02/15/2024.
Identify residents who could be affected:
o On 02/15/2024, the Facility Social Worker(s) completed 100% of interviews of interviewable residents to
assess for potential abuse. No additional concerns were identified.
Residents who are confused were asked yes and no questions. On the 2 residents who are unable to
answer, their spouses were contacted. Out of the 2 one denied any allegations of abuse and the other did
not answer his phone and has not returned the call. Was called each day and answered on 2/17/24 and he
denied any allegations of abuse.
o On 02/15/2024, the DON/designee reviewed the incident/accidents in the last 30 days to ensure that
investigations, timely reporting to HHSC as indicated, resident assessments and supervision to include 1:1
supervision as needed were completed and provided.
All other residents were identified to be in their room except 2 female residents who were up and watching
television and do not have any history of behaviors.
Systemic Process:
o Effective immediately on 02/15/2024, the Administrator/ DON and/ or designee began reeducation to
100% of facility staff on the following:
o Abuse and Neglect and Abuse Policy to include timely Investigation and HHSC Reporting to ensure that
all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown
source and misappropriation of resident property, are reported immediately, but not later than 2 hours after
the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury,
or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in
serious bodily injury. The Administrator who is the Abuse Prevention Coordinator will be immediately
notified for any concerns with Abuse, Neglect and Misappropriation.
o Resident Supervision to include 1:1 staff supervision
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 33 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
o Quality of Care to include proper resident assessment with each resident incident/accidents - Please
include what this process is/if using a P & P you may attach policy and include statement to refer to that
policy #/name
o See attached policy labeled Incidents and Accidents
o During the Morning Meeting. Risk Management will be reviewed to ensure that all required assessments
were completed.
o when will an assessment be conducted after knowledge of an injury;
o The assessment will be conducted at the time of incident and the nurse will enter all information into the
appropriate forms within 8 hours of occurrence.
o The assessment will include date, time, nature of incident, location, initial findings, immediate
interventions, notifications and orders obtained or follow-up interventions.
o The resident was placed on Q 15-minute checks immediately following the incident. Residents' doorway is
visible from the nurses station and staff kept a watch on his door throughout the shift. Aides were on and off
the halls throughout the night and the resident remained in his room and the other 2 residents were safe in
bed. Resident remained in his room and no further behavior. At 6:00am the resident was placed on 1-1 in
preparation for him to awaken. Social Worker went before Judge to obtain a detention warrant to [hospital
name]. [local city police enforcement] called and notified of the incident and we requested assistance with
transportation to [hospital name].
Staff will be reeducated prior to the start of their next scheduled shift. Any facility staff on FMLA, Leave of
Absence, non-scheduled workday or PTO will be reeducated prior to the start of their next scheduled shift.
o The facility maintains an onsite Weekend Manager and Nursing Supervisor that conduct rounds and may
initiate and address resident incidents and will escalate to the appropriate administrative staff when
required. The Administrator who is the Abuse Prevention Coordinator will be immediately notified for any
concerns with Abuse, Neglect and Misappropriation.
Is there a weekend manager/nurse supervisor on site in evening/night shift?
Yes, there is a weekend manager/ nurse supervisor on the evening shift. After 6pm the 2 Charge Nurse are
the supervisor's along with on call Director of Nurses and Administrator.
o To monitor, the Director of Nursing/ designee will review resident incidents in facility Stand-up Morning
Meeting, attended Monday - Friday. Resident incidents will be reviewed for potential abuse situations and
need for reporting as per HHSC guidelines. Review will also include to ensure investigation was completed,
resident assessments and supervision to include 1:1 supervision as needed was completed and provided.
o The Administrator will monitor to ensure new resident incidents are reviewed daily Monday-Friday to
ensure concerns are addressed timely and if necessary, reported per HHSC guidelines, investigation was
completed, resident assessments and supervision to include 1:1 supervision as needed was completed
and provided. - How long will this process occur?
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 34 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
o On going as part of our Morning Meeting Process.
Level of Harm - Immediate
jeopardy to resident health or
safety
o Administrator/designee will conduct quarterly and as needed on Abuse, Neglect, & Exploitation education
to ensure facility staff remains knowledgeable on the identification and reporting of
abuse/neglect/exploitation.
Residents Affected - Some
o The facility has the Essential Rounds Program in place where administrative staff is assigned to
residents. Staff will round and visit to ensure resident wellness and safety. Findings will be reported during
Morning Stand-up meetings to address and follow up on concerns/grievances.
Who conducts visits/rounds with residents on weekends? Manager on Duty and/or RN Supervisor
Monitoring:
o DON/designee will audit residents' incidents for possible abuse/neglect/exploitation issues 3 times per
week for 3 months.
o Administrator/designee will present findings to the QAPI committee monthly for 3 months. The QAPI
Committee will make recommendations accordingly.
o An AdHoc QAPI was conducted on 02/15/2024 attended by the Administrator, DON, Medical Director and
Regional Clinical Specialist to discuss the Immediate Jeopardy concerning F tag 600 - Free from Abuse
and Neglect; and develop the above Action Plan.
Please accept this letter as our plan of removal for the determination of Immediate Jeopardy issued on
2/21/24.
Verification of the Plan of Removal:
On 02/22/24 and 02/23/24 a total of 25 staff members from various departments from both day and night
shifts were interviewed:
-The staff had been trained over abuse and neglect and were aware of[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 35 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0728
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse
aides who have worked less than 4 months are enrolled in appropriate training.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, and interview, the facility failed to ensure nurse aides were able to demonstrate
competencies in skills and techniques necessary to care for residents' needs, as identified through resident
assessments, and described in the plan of care, for three residents (Resident #4, Resident #5, and
Resident #6) of 12 residents reviewed for competent nursing staff, in that:
Uncertified Nurse Aides were scheduled to work independently, performing hands-on care to residents,
without any formal certification or competency trainings.
These deficient practices could affect residents that are dependent upon staff for personal care and could
potentially result in medical complications.
Findings included:
1) Resident #4
Record review of Resident #4's face sheet dated 02/18/2024, revealed Resident #4 was a [AGE] year-old
male who was admitted on [DATE]. Resident #4 was diagnosed with acute respiratory failure with hypoxia
(respiratory failure), sepsis (infection), weakness, and acute embolism and thrombosis (blood clots).
Record review of Resident #4's admission MDS dated [DATE] revealed, Resident #4 had a BIMS of
15-cognitively aware, as well as coded for needing partial/moderate assistance with toileting hygiene, lower
body dressing, and bed mobility.
Record review of Resident #4's Care Plan date initiated 02/06/2024 revealed, Resident #4 has an ADL
self-care performance deficit r/t weakness, Acute respiratory failure with hypoxia (low oxygen). Goal:
[Resident #4] will maintain current level of function in through the review date. Interventions:
BATHING/SHOWERING: [Resident #4] requires extensive assist by 1 staff with
bathing/showering) QOD and as necessary. BED MOBILITY: [Resident #4] requires extensive assist with
bed mobility as needed.
DRESSING: The resident requires extensive assist by 1 staff to dress. EATING: [Resident #4] requires
extensive assist x1 staff to eat. PERSONAL HYGIENE: [Resident #4] requires extensive assist by 1 staff
with personal hygiene and oral care. TOILET USE: [Resident #4] requires extensive assist by 1 staff for
toileting. TRANSFER: [Resident #4] requires extensive assist by 1 staff to move between surfaces as
necessary. Encourage the resident to participate to the fullest extent possible with each interaction.
Encourage the resident to use bell to call for assistance. Monitor/document/report PRN any changes, any
potential for improvement, reasons for self-care deficit, expected course, declines in function.
2). Resident #5
Record review of Resident #5's face sheet dated 02/18/2024 revealed Resident #5 was a [AGE] year-old
male, who was admitted on [DATE]. Resident #5 was diagnosed with diabetes mellitus type 2 (sugar
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 36 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0728
Level of Harm - Minimal harm
or potential for actual harm
abnormality), need for assistance with personal care, pressure ulcer of left buttock, right leg above knee
absence (amputation) and morbid obesity.
Record review of Resident #5's annual MDS dated [DATE] revealed he had a BIMS of 12-cognitively aware.
Resident #5 was also coded for one person assist for bed mobility, transfer, eating, and toilet use.
Residents Affected - Some
Record review of Resident #5's Care Plan date initiated 02/06/2024 revealed Resident #5 has an ADL
self-care performance deficit r/t Amputation (RAKA), Limited Mobility, Limited ROM. Interventions:
BATHING/SHOWERING: [NAME] requires extensive assistance by (1) staff with bathing/showering 3 times
a week and as necessary. BED MOBILITY: [NAME] requires extensive assistance by (1-2) staff to turn and
reposition in bed and as necessary. DRESSING: [NAME] requires extensive assistance by (1) staff to dress.
EATING: [NAME] requires supervision set up by (1) staff to eat. PERSONAL HYGIENE: [NAME] requires
extensive assistance by (1) staff with personal hygiene and oral care. TOILET USE: [NAME] requires
extensive assistance by (1) staff for toileting. TRANSFER: [NAME] requires extensive assistance by (2) staff
to move between surfaces and as necessary. Encourage the resident to use bell to call for assistance.
3) Resident #6
Record review of Resident #6's face sheet dated 02/18/2024, revealed Resident #6 was a [AGE] year-old
female who was initially admitted on [DATE], and readmitted on [DATE]. Resident #6 was diagnosed with
chronic obstructive pulmonary disease (constricted windpipe), hemiplegia (paralysis) and hemiparesis
(weakness or the inability to move on one side of the body) following cerebral infarction, bilateral
osteoarthritis of knee (inflammation of bone and cartilage), congestive heart failure (heart failure), and
muscle wasting and atrophy.
Record review of Resident #6's quarterly MDS dated [DATE] revealed, Resident #6 had a BIMS score of
13-cognitively aware. Resident was also coded for needing two persons assist with bed mobility, transfers,
and toilet usage.
Record review of Resident #6's Care Plan date initiated 10/29/2021 and target date 05/05/2024 revealed,
Resident #6 has an ADL self-care performance deficit r/t Limited Mobility, Stroke. Interventions:
BATHING/SHOWERING: [Resident #6] requires extensive assistance by (1) staff with showering 3 times a
week and as necessary. BED MOBILITY: [Resident #6] requires extensive assistance by (1) staff to turn
and reposition in bed and as necessary. DRESSING: [Resident #6] requires extensive assistance by (1)
staff to dress. EATING: [NAME] requires supervision by (1) staff to eat. PERSONAL HYGIENE: [Resident
#6] requires extensive assistance by (1) staff with personal hygiene and oral care. TRANSFER: [Resident
#6] requires Mechanical Lift (hoyer) with (2) staff assistance for transfers. Encourage the resident to
participate to the fullest extent possible with each interaction. Encourage the resident to use bell to call for
assistance. Monitor/document/report PRN any changes, any potential for improvement, reasons for
self-care deficit, expected course, declines in function. Praise all efforts at self-care.
During an interview on 02/17/2024 at 6:17PM the DON stated that nurse aides in training are not allowed to
perform hands-on patient care independently. The DON stated nurse aides in training are allowed to
shadow CNAs, provide feeding assistance within the presence of nursing staff, as well as able to answer
call light, but are not allowed to perform hands-on care. When asked why NA A was scheduled on
02/14/2024 for the 6PM-6AM shift for halls 400, 500, and 600, the DON stated the CNA scheduled
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 37 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0728
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
that evening oversaw rounding (changing brief, cleaning residents, turning residents) on residents with the
assistance of LVN B. The DON stated she was uncertain of NA A competencies, but that NA A was
scheduled to solely assist with answering call lights and hydration. The DON stated the reason why nurse
aides in training are not allowed to perform hands-on care independently and by themselves was that they
are not fully competent on how to properly care for the residents and could potentially jeopardize a
resident's safety and well-being. The DON stated the facility offers a nurse aide in training program at their
facility, and once the nurse aides complete the classes as well as competency trainings, the facility would
allow the individuals to work independently while waiting to sit for the certification nurse aide exam. The
DON stated NA A and NA B are nurse aides in training, and that NA B has not started her actual classes
but will start soon. The DON stated NA B is allowed to answer call lights and assist with hydration but not
allowed to perform hands-on care by herself.
During an interview on 02/18/2024 at 8:43AM NA C stated she was an uncertified nurse aide. NA C stated
she was hired in September 2023, and began CNA classes the first week of February 2024. NA C stated
when she was hired, she received a day of orientation, and was then allowed to work independently on the
floor by herself. NA C stated she has worked with NA A and NA B before and would verbalize to her charge
nurses for the need of an actual CNA, due to NA A and NA B being nurse aides in training.NA C stated
upon her request for an actual CNA, nursing staff voiced they were unaware that nurse aides in training
were not allowed to work independently by themselves. NA C stated she went to school to become a CNA
but did not complete the certification course nor exam. NA C stated when she would work with NA B, she
would worry about the resident's safety, due to NA B's lack of formal training and being new to the
healthcare workforce. NA C stated when she has worked with NA A and NA B, both have been assigned
hallways to take care of, and both performed hands-on care to the residents independently, and by
themselves. NA C stated multiple aides are verbalized to her, their fearfulness of speaking up to the DON
about the working conditions (working by themselves performing hands-on care without formal training or
education), as well as their fear of being terminated for voicing their opinions to the DON. NA C stated
several nurse aides in trainings were told that if state was ever within the nursing facility, to say that their
duties consist of answering call lights and assisting with non-clinical/hands-on duties.
During an interview on 02/18/2024 at 11:22AM NA A stated she was a nurse aide in training, and has been
employed at the facility since 08/2023, but had not attended any CNA classes due to the instructor going
through personal medical issues. NA A stated when she was hired, she had orientation for her first week,
and for her second week, she was scheduled to work independently taking care and performing hand-on
duties (cleaning, changing briefs, turning residents, giving bed baths etc.) to residents. NA A stated she had
no prior healthcare experience. NA A stated when she started, she felt overwhelmed and was worried she
would hurt the residents due to the lack of experience and formal training. NA A stated when she was hired,
she was told that she would perform non-clinical duties and would not be performing hands-on care until
she completed the CNA training and competencies. NA A stated she has attended one session of classes
in the beginning week of February 2024, and is amid her second session (February 17-19, 2024). NA A
reiterated that she had not attended any other CNA class prior to the first week of February 2024. NA A
stated she does not recall being given any care competencies. NA A stated she was told by the DON to tell
state that her duties are to answer call lights and assist with hydration, and that she does not perform
hands-on care to residents by herself.
During an interview on 02/18/2024 at 12:09PM NA B stated she has been employed at the nursing facility
for 3 months. NA B stated her duties are to assist CNAs, answer call lights, and help with drinks. NA B
stated she has not yet attended the CNA classes,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 38 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0728
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
but states she believed she will start soon. NA B could not recall being given an CNA competency. NA B
stated she works day shift sometimes (6AM-6PM) as well as works night shift (6PM-6AM). NA B stated she
does not perform hands on care to residents, and that CNAs will do brief changes. NA B stated this is her
first job in healthcare and had no other patient care experience. NA B stated she was hired in November
2023. NA B stated the facility gave her orientation to floor and was told she would only be able to shadow
CNAs, while the CNAs change briefs and provide hands-on care. Hasn't started classes, stated she can
only answer call lights, help with hydration and asks if the residents need anything.
During an interview on 02/19/2024 at 8:00AM CNA A stated on 02/14/2024 during her 6PM-6AM shift, NA
A was in charge of the 400, 500, and 600 halls. CNA A stated NA A is a nurse aide in training but performs
independent hands-on care for residents. CNA A stated nurse aides in trainings have verbalized their
concerns to her as well as to management about the working by themselves. CNA A stated nurse aides
have verbalized to her, their fearfulness of speaking out about the working conditions, due to feeling the
facility will retaliate and terminate them, as well as been groomed/coached to tell state that all nurse aides
in training do is shadow CNAs. CNA A stated she was worried about the safety of the residents when
uncertified nurse aides are scheduled to work independently without any healthcare or formal competency
trainings. CNA A stated CNAs perform rounds which consists of changing briefs, and will perform every
2-3hours, spot check (brief checks) for those that cannot speak, just to make sure residents are okay. CNA
A stated she has been scheduled with NA B, and that NA B works by herself and performs the independent
hands-on resident care of a CNA. CNA A stated she has overhead the DON instruct the nurse aides to tell
state that their duties consist of answering call lights and assist with hydration. CNA A stated the residents
depend on them and verbalized the concern of utilizing uncertified nurse aides in training for independent
patient care.
During an interview on 02/17/2024 at 5:02PM Resident #4 stated NA A would assist him with hands on
care. Resident #4 stated NA A would assist him by herself with emptying his urinal, performing perineal and
gluteal folds cleaning, as well as would assist him to move within his bed. Resident #4 stated when he was
admitted to the facility as well as was able to describe NA A physical characteristics accurately.
During an interview on 02/18/2024 at 3:33PM Resident #5 stated NA B worked nights, and would assist
him by herself, by independently utilizing/removing his bed pan and urinal and by herself help him move
within his bed. Resident #5 stated NA B would assist him in cleaning his gluteal area without any other staff
member present. Resident #5 stated NA A would also assist him at night with a bedpan by herself.
Resident #5 stated NA A would assist with cleaning his gluteal folds area and help him move within his bed
without any other staff member present. Resident #5 stated NA C would assist him in the same manner as
NA A and NA B. Resident #5 was able to provide the names of the staff members that would assist him, as
well as accurately describe the physical characteristics of the three uncertified nurse aides.
During an interview on 02/18/2024 at 3:52PM Resident #6 stated she wears brief due to her incontinent
episodes. Resident #6 stated NA B recently has been switching/working morning and night shifts. Resident
#6 stated NA B seemed to be hesitant when changing Resident #6's brief. Resident #6 stated NA B will
sometimes have another staff member help her, but majority of the time NA B will clean, change, and assist
Resident #6 with turning, by herself. Resident #6 stated NA A will enter her room and assist Resident #6
with changing her brief and her bed linen. Resident #6 was able to state the names of NA A and NA B, as
well as describe their physical characteristics.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 39 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0728
Level of Harm - Minimal harm
or potential for actual harm
Record review of NA A's CNA Orientation Skills Checklist dated 10/06/2023 documented NA A's
completion of CNA competency check-off regarding hands-on care.
Record review of NA B's facility CNA Orientation Skills Checklist dated 12/29/2023 documented NA B's
completion of CNA competency check-off regarding hands-on care.
Residents Affected - Some
Record review of Nurse Aide online Certificant Registry on 02/18/2024, documented no information on NA
A, NA B, or NA C, however, did show CNA A with a current Nurse Aide certification that expires on
07/22/2024.
Record review of the facility's sign in sheet on:
02/12/2024 6PM-6AM- NA A (assigned hallways 100 and 300) and NA B (assigned hallways 200 and 600)both documented their arrival by initialing the sign in sheet.
02/14/2024 NA A (assigned hallways 400,500, and 600) documented their arrival by initialing the sign in
sheet.
Record review of the facility's Job Description for Nurse Aide in Training undated stated, The Nurse Aide in
Training will provide assigned residents with non-clinical care and services in accordance with directives
given by Certified Nurse Aid and/or Charge Nurse until completion of the training program.
Requested policy and procedure for unlicensed personnel/ uncertified nurse aides, per the Administrator
the facility does not have a policy and procedure for unlicensed personnel, or uncertified nurse aides.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 40 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide pharmaceutical services, (including procedures that
assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to
meet the needs of 1 of (Resident #4) of 12 residents reviewed for pharmacy services.
The facility failed to administer Resident #4's medication appropriately. LVN D left Resident #4's lifesaving
medications on his bedside table, without ensuring Resident #4 took the medication appropriately.
This failure could place residents at risk for not receiving medications as ordered.
The findings included:
Record review of Resident #4's face sheet dated 02/18/2024, revealed Resident #4 was a [AGE] year-old
male who was admitted on [DATE]. Resident #4 was diagnosed with acute respiratory failure with hypoxia
(respiratory failure), sepsis (infection), weakness, and acute embolism and thrombosis (blood clots).
Record review of Resident #4's admission MDS dated [DATE] revealed, Resident #4 had a BIMS of
15-cognitively aware, as well as coded for needing partial/moderate assistance with toileting hygiene, lower
body dressing, and bed mobility. Resident #4 also coded for Anemia, deep vein thrombosis (blood clot in
the deep vein of the leg), hypertension (high blood pressure) and orthostatic hypotension (positional low
blood pressure).
Record review of Resident #4's Care Plan date initiated 02/06/2024 revealed, Resident #4 has an ADL
self-care performance deficit r/t weakness, Acute respiratory failure with hypoxia (low oxygen). Goal:
[Resident #4] will maintain current level of function in through the review date. Interventions:
BATHING/SHOWERING: [Resident #4] requires extensive assist by 1 staff with
bathing/showering) QOD and as necessary. BED MOBILITY: [Resident #4] requires extensive assist with
bed mobility as needed.
DRESSING: The resident requires extensive assist by 1 staff to dress. EATING: [Resident #4] requires
extensive assist x1 staff to eat. PERSONAL HYGIENE: [Resident #4] requires extensive assist by 1 staff
with personal hygiene and oral care. TOILET USE: [Resident #4] requires extensive assist by 1 staff for
toileting. TRANSFER: [Resident #4] requires extensive assist by 1 staff to move between surfaces as
necessary. Encourage the resident to participate to the fullest extent possible with each interaction.
Encourage the resident to use bell to call for assistance. Monitor/document/report PRN any changes, any
potential for improvement, reasons for self-care deficit, expected course, declines in function.
Record review of Resident #4's Medication Administration Record revealed, Resident #4 received his
evening medications of Remeron Oral Tablet 15 MG (Mirtazapine) Give 1 tablet by mouth at bedtime
related to Depression, Midodrine (for low blood pressure) 15mg, and Ferrous Sulfate ( for anemia) 325mg
tablet.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 41 of 42
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455838
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robstown Nursing and Rehabilitation Center
603 E Ave J
Robstown, TX 78380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation and interview on 02/17/2024 at 5:02PM Resident #4 retrieved a clear medicine cup
from his bedside table, and upon further inspection there were at least 4 pills of various colors and sizes.
Resident #4 stated the medicine cup was left on his bedside table by LVN D. Resident #4 stated she had
left the cup 15 minutes ago, as he was attempting to utilize the urinal. Resident #4 stated LVN D left it on
his table for his convenience. Resident #4 stated he did not know what medications were in the cup and
could not recall LVN D stating what medications were in the cup. Resident #4 pushed the call light at
5:11PM, to which the DON entered and was shown the cup of medications on Resident #4's bedside table.
During an interview on 02/17/2024 at 5:15PM the DON stated, leaving medications on Resident #4's
bedside table was not an acceptable practice. The DON stated proper medication administration would be
for LVN D to keep Resident #4's medication secured with her until actual administration, and that
medications should never be left unattended. The DON stated nurses are expected to ensure medications
are administered appropriately to ensure residents are taking them. The DON stated Resident #4's
medications could have potentially been thrown away or someone could have taken them from Resident
#4's possession while he slept. The DON stated LVN D could have jeopardized Resident #4's well-being by
not administering his needed medications. The DON stated she will conduct a 1 on 1 in-service with LVN D.
During an interview on 02/17/2024 at 5:24PM LVN D stated her procedure when administering medications
was to review medications with the residents, double check orders, if taking blood pressure medications will
take blood pressure reading prior to administering medications, will gather medication administration
supplies, make sure resident's say their names, and administer medications, and will document the
administration. LVN D stated she went in and gave Resident #4 his medications, and stated Resident #4
requested to use his urinal, to which LVN D gave him his urinal and stepped out of Resident #4's room,
leaving his medication cup (with medications in it) on his bedside table. LVN D stated she did not go back
into double check if Resident #4 took his medications. LVN D stated her remorse for not properly
administering Resident #4's medication. LVN D stated potentially Resident #4's medication could have been
thrown out or taken by someone. LVN D stated she was pretty bugged out about situation. LVN D stated the
medication cup that was left on Resident #4's bedside table was iron supplements and Midodrine (a blood
pressure medication that assists with keeping blood pressure from going too low). LVN D stated if Resident
#4's blood pressure is not maintained, his blood pressure could get critically low where Resident #4 could
pass out, and worst-case scenario, Resident #4's vital organs could shut down due to not receiving
adequate amount of oxygen due to low blood pressure. LVN D stated she was in-serviced about medication
administration via the facility's online computer-based training in December 2023. LVN D stated she should
have kept Resident #4's medications with her and once Resident #4 was done with using his urinal, she
should have then administered his medication to ensure he took them.
Record review of the facility's Medication administration dated 02/17/2024 stated, Please ensure resident
take scheduled medication (DO NOT LEAVE AT BEDSIDE); Please make sure all resident rights reviewed,
right drug, right dose, right frequency, right time, right patient; Please notify MD/DON if patient refuses
medication- had LVN D in attendance.
Record review of the facility's RN/LVN Orientation skills checklist documented LVN D completed medication
administration competency on 03/15/2023.
Record review of the facility's Medication Administration policy dated 10/24/2022 stated, 15. Observe
resident consumption of medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455838
If continuation sheet
Page 42 of 42