F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure residents had the right to be free from abuse,
neglect, misappropriation of resident property, and exploitation for 6 of 11 residents (Resident #1, Resident
#2, Resident #3, Resident #4, Resident #5 and Resident #6) reviewed for abuse and neglect. The facility
failed to protect Resident #1 from abuse when on 9/19/25 Resident # 3 hit Resident #1. The facility failed to
protect Resident #5 from abuse when on 9/24/25 Resident # 4 grabbed, pulled, and scratched Resident
#5's hand. The facility failed to protect Resident #2 from abuse when on 10/3/25 Resident #6 pushed
Resident #2 to the ground, resulting in a lumbar vertebral fracture. The facility failed to protect Resident #1
from abuse when on 10/8/25 Resident #2 punched Resident #1 in the face causing a non-displaced nose
fracture.On 10/21/2025 at 12:35 PM, an Immediate Jeopardy (IJ) was identified. While the IJ was removed
on 10/22/2025 at 04:30 PM, the facility remained out of compliance at a severity level of potential for more
than minimal harm and a scope of pattern due to the facility continuing to monitor the implementation and
effectiveness of their Plan of Removal.The facility Administrator was notified on 10/21/2025 at 12:35 PM
that an Immediate Jeopardy situation had been identified due to the above failures and the IJ template was
given at that time.These failures could place residents at risk for continued abuse, and severe negative
psychosocial outcomes which could prevent them from achieving their highest practicable physical, mental,
and psychosocial well-being. Findings include:Resident #1:Record review of Resident #1's electronic face
sheet revealed a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included Alzheimer's
disease (progressive neurodegenerative disorder that affects memory, thinking, and behavior), anxiety
(excessive worry, fear, and nervousness), and psychotic disorder with hallucinations (disconnect from
reality, may see, hear, smell, taste or feel things that are not there). Record review of Resident #1's
quarterly MDS assessment dated [DATE] revealed a BIMS score of 99, which indicated Resident #1 was
unable to complete the interview. Resident #1's cognitive skills for daily decision making were severely
impaired and never or rarely made decisions.Record review of Resident #1's care plan dated 9/09/2024
revealed Resident #1 had the potential to be physically aggressive with interventions that included: 1.
Analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document. 2.
Assess and address for contributing sensory deficits. 3. Assess and anticipate residents' needs: food, thirst,
toileting needs, comfort level, body positioning, and pain.Record review of Resident #1's progress note
dated 9/19/2025 at 10:15 PM written by LVN J indicated Resident #3 hit Resident #1 in the back.Record
review of Resident #1's progress note dated 10/08/2025 at 8:48 AM written by LVN C indicated on 9/19/25,
Resident #1 was pushing the dining room table while Resident #2 was eating. Resident #2 asked Resident
#1 not to push the table. Resident #1 continued to push the table. Resident #2 stood up and started
punching Resident #1 in the face. Resident #1 had epistaxis (bleeding from the nose). LVN C notified the
DON, Administrator and the Nurse
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 22
Event ID:
455855
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Practitioner and sent Resident #1 to the hospital for x-rays of the face.Record review of Resident #1's
progress note dated 10/08/2025 at 12:28 PM written by LVN C indicated she received report from the
hospital RN that Resident #1 did have a non-displaced fracture to his nose (also known as a hairline
fracture, occurs when the bone cracks but remains aligned without shifting).Record review of an incident
report dated 9/19/2025 written by LVN J indicated: CNA reported to this nurse that she was taking
[Resident #1] past [Resident #3] when [Resident #3] hit [Resident #1] in the back.Record review of an
incident report dated 10/08/2025 at 8:30 AM written by LVN C indicated: This [Resident #1] was sitting at
the dining room table across from [Resident #2]. This [Resident #1] was moving the table when [Resident
#2] asked him to stop moving the table. This [Resident #1] continued to move the table. [Resident #2] stood
up and started hitting [Resident #1] with closed fists.Resident #2:Record review of a facility face sheet
dated 10/20/25 for Resident #2 indicated he was an [AGE] year-old male admitted to the facility on [DATE]
with diagnoses including Alzheimer's disease (progressive neurodegenerative disorder that affects memory,
thinking, and behavior) and dementia. Face sheet also indicated a discharge date of 10/8/25 to a
psychiatric hospital.Record review of a Quarterly MDS assessment dated [DATE] for Resident #2 indicated
a BIMS score of 3, indicating a severe cognitive impairment. He exhibited no behavioral symptoms directed
toward others. He was independent with most ADLs. Record review of a comprehensive care plan dated
10/3/25 for Resident #2 indicated he was pushed by another resident on 10/3/25. Record review of an
incident report dated 10/3/25 for Resident #2 indicated he was pushed by another resident and landed on
the floor on his left side. Resident #2 complained of 10/10 pain to his lower back and sustained a skin tear
to the left side of his neck measuring 1.2cm X 0.5cm. He was sent to the emergency room for CT scan.
Record review of emergency room records dated 10/3/25 for Resident #2 indicated he received a CT of the
head without contrast (a non-invasive imaging procedure used to visualize the brain's structures, including
the skull and brain tissue, without the use of contrast agents) and a CT of the cervical spine without
contrast. Both were negative for fractures. There was no documentation of Resident #2 receiving a CT for
lumbar region.Record review of a nursing progress note dated 10/4/25 at 4:27 pm for Resident #2 read:
.Resident up and about to D/R moving very slow and not straighten lower extremities when walking and
assisted by staff to walk, PRN Tylenol given and is effective. Neuro's WNL will monitor. and was signed by
LVN M.Record review of a nursing progress note dated 10/5/25 at 3:03 pm for Resident #2 indicated he
was still experiencing pain and MD was notified. A new order was received for arthritis cream to back and to
send to hospital for evaluation. Resident #2 refused to go to hospital. Progress note was signed by LVN
M.Record review of a nursing progress note dated 10/6/25 at 8:36 am for Resident #2 indicated he
complained of severe pain to lower back and was unable to sit up. Progress note was signed by LVN
M.Record review of a nursing progress note dated 10/6/25 at 9:43 am for Resident #2 read: .Resident
states he would go to Hosp. (hospital) he is hurting very bad sitting in w/c (wheelchair), [RP name] notified
that residents agreed to go in to E.R. @ [hospital name] D/T increased back pain, agreed and states she's
on her way she will meet him at E.R. and was signed by LVN M.Record review of a nursing progress note
dated 10/6/25 at 3:00 pm for Resident #2 indicated he returned to the facility after ER visit with diagnosis of
Vertebral Compression acute Fracture of L2.Record review of emergency room records dated 10/6/25 for
Resident #2 indicated he received a CT scan of the lumbar spine without contrast which showed an acute
compression fracture of L2. Resident #3:Record review of Resident #3's electronic face sheet revealed a
[AGE] year-old male admitted to the facility on [DATE]. His diagnoses included Alzheimer's disease
(progressive neurodegenerative disorder that affects memory, thinking, and behavior), anxiety (excessive
worry, fear, and nervousness), and bipolar
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 2 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
disorder with psychotic features (hallucinations and delusions, during episodes of mania or
depression).Record review of Resident #3's quarterly MDS assessment dated [DATE] revealed a BIMS
score of 09, which indicated Resident #3 had moderate cognitive impairment. Record review of Resident
#3's care plan dated 4/03/2025 revealed Resident #3 had a mood problem related to the disease process
of bipolar disorder with interventions that included: 1. Administer medications per MD order for mood
management. 2. Encourage resident to express feelings and verbalize concerns during episodes of mood
changes and or increased irritability. Allow adequate time to talk and actively listen in a non-judgmental
manner. 3. Observe for and report to nurse any acute episode or complaints of feeling sad, loss of pleasure
and interest in activities; feelings of worthlessness or guilt; change in appetite/eating habits; change in sleep
patterns decreased ability to concentrate; change in ability to make purposeful move.4.
Psychiatric/psychological consults as ordered by MD. Record review of incident report dated 9/19/2025 at
8:00 PM completed by LVN J indicated: CNA reported to this nurse that she was walking past [Resident #3]
with [Resident #1] when [Resident #3] hit [Resident #1] in the back.Record review of Resident #1's
progress note dated 9/19/2025 at 10:30 PM written by LVN J indicated: CNA reported to this nurse that this
[Resident #3] had hit [Resident #1] in the back. [Resident #3] was assessed and had no sign of injury. The 2
residents were separated for the night into different rooms, both laying in their own beds, eyes closed, even
respirations, no signs or symptoms of discomfort. Notified MD and Administrator of incident and separating
the 2 residents for the night. Resident #4:Record review of a facility face sheet dated 10/20/25 for Resident
#4 indicated he was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses including
bipolar disorder (a mental health condition characterized by extreme mood swings, including emotional
highs (mania or hypomania) and lows (depression) and Epilepsy (seizures).Record review of an MDS tab in
an electronic medical record for Resident #4 indicated there had been no MDS assessment
completed.Record review of a care plan tab in an electronic medical record for Resident #4 indicated there
had been no comprehensive care plan completed.Record review of an assessments tab in an electronic
medical record for Resident #4 indicated there had been no baseline care plan completed. Record review
of an incident report dated 9/24/25 for Resident #4 indicated that Resident #4 grabbed the hand of another
resident (Resident #5), pulled on her leaving red marks and a scratch mark. Resident #5:Record review of
a facility face sheet dated 10/20/25 for Resident #5 indicated she was a [AGE] year-old female admitted to
the facility on [DATE] with diagnoses including type 2 diabetes (uncontrolled blood sugar) and dementia.
Record review of a Quarterly MDS assessment dated [DATE] for Resident #5 indicated a BIMS score of 13,
indicating intact cognition. She exhibited no behavioral symptoms directed toward others. She required
set-up or clean-up assistance with most ADLs. Record review of a comprehensive care plan dated 6/4/25
for Resident #5 indicated she had cognitive impairment related to dementia. Record review of an incident
report dated 9/24/25 for Resident #5 read: .Resident came to nurse and showed me her right hand having
red streaks and a small scratch on the back of her hand. Resident stated, that crazy man grabbed my hand
and scratched me pulling on it and he said f.u. bitch.Resident #6:Record review of a facility face sheet
dated 10/20/25 for Resident #6 indicated he was an [AGE] year-old male admitted to the facility on [DATE]
with diagnoses including Major Depressive Disorder and Schizoaffective disorder, Bipolar Type (a mental
health condition characterized by symptoms of both schizophrenia and mood disorders, including episodes
of mania and depression).Record review of a Quarterly MDS assessment dated [DATE] for Resident #6
indicated a BIMS score of 3, indicating a severe cognitive impairment. He exhibited no behavioral
symptoms directed toward others. He required substantial/maximal assistance with most ADLs. Record
review of a comprehensive care plan dated 10/3/25 indicated he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 3 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
initiated aggressive behavior to another resident (pushing) on 10/3/25. Record review of an incident report
dated 10/3/25 for Resident #6 indicated he pushed another resident causing the other resident to
fall.Record review of a nursing progress note dated 10/3/25 at 7:30 am for Resident #6 indicated he was
observed pushing another patient while in the dining room. Progress note was signed by LVN C.During an
interview on 10/20/2025 at 9:40 AM the Administrator said she had 24 hours to report abuse to the state
agency. She asked after further questioning am I supposed to report abuse within 2 hours? She said she
did not have an excuse why she did not report the resident-to-resident altercations within the 2-hour
required reporting time frame. She said she did not report the incident with Resident #1 and Resident #2 to
the state because neither resident was hurt and she just didn't report it. She said she did not know
Resident #1 had a non-displaced fracture to the nose. She said she did not know that she was supposed to
complete a 5-day investigation and submit it to the state agency.During an interview on 10/20/25 at 10:20
am Resident # 6 did not recall any incidents where he pushed another resident.During a interview on
10/20/2025 at 10:38 AM, CNA K said on 10/08/2025 she was working on the secure unit. She said
Resident #1 was in the dining room at breakfast and was moving the table. She said Resident #3 told
Resident #1 to stop moving the table. She said Resident #1 continued to move the table and Resident #3
got up and went over to Resident #1 and started punching him in the face with a closed fist. She said her,
the nurse and the other CNA separated Resident #1 and Resident #3, and both residents were sent out to
the hospital. She said both residents returned from the hospital and both residents were sent out to the
behavioral hospital the same day. She said if a resident-to-resident altercation occurred she would separate
the residents and make sure they were safe, then she would notify the nurse and the Administrator of the
incident.During an interview on 10/20/25 at 10:43 am Resident #5 did not recall any altercations with any
residents where she was injured. During an interview on 10/21/2025 at 3:35 PM, CNA L said Resident #1
and Resident #2 were at the dining room table eating and Resident #1 kept moving the table. She said
Resident #2 got up and started punching Resident #1 in the face. She said LVN C stepped in and stopped
the altercation. She said if she witnessed a resident-to-resident altercation, she would make sure the
residents were safe and then notify the charge nurse.During an interview on 10/21/2025 at 3:44 PM LVN C
said on 10/08/2025 she was passing medications in the secure unit. She said Resident #1 and Resident #2
were sitting at the dining room table and Resident #1 was pushing the table. She said Resident #2 asked
Resident #1 to stop moving the table and Resident #1 did not stop. She said Resident #2 started punching
Resident #1 in the face. She said her and the CNA's separated Resident #1 and Resident #2, and Resident
#1 had blood dripping down his face. She said she notified the DON and the Administrator and sent both
residents out to the hospital. She said Resident #1 had a non-displaced nose fracture. She said both
residents returned from the hospital and then both residents were sent to the behavioral hospital on the
same day. She also said Resident #6 was upset because he had just finished getting a shower and was
upset because he did not like to shower. She said Resident # 2 had walked past Resident #6 and Resident
#6 just pushed Resident #2 down. She said there were no warning signs that indicated Resident #6 was
upset. She said the DON and MDS nurse were there and came down to the secure unit. She said the
Administrator was not in the facility.During an interview on 10/22/2025 at 10:45 AM, the ADON said she
found out about the resident-to-resident altercation between Resident #1 and Resident #2 in the morning
meeting the day after the incident occurred. She said the residents were separated and sent to the
behavioral hospital. She said she knew the Administrator was supposed to report abuse to the state agency
within 2 hours. She said the charges nurses do not normally notify her of resident-to-resident altercations
but if they did, she would notify the DON and Administrator of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 4 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the incident.During an interview on 10/22/2025 at 3:23 PM the DON said the staff usually notified her of
resident-to-resident altercations. She said she would ask staff if they had notified the Administrator and if
they had not then she would notify the Administrator. She said she immediately notified the Administrator of
the altercation with Resident #1 and Resident #2. She said the state agency should be notified within 2
hours of an abuse allegation.The facility Administrator was notified on 10/21/2025 at 12:35 PM that an
Immediate Jeopardy situation had been identified due to the above failures and the IJ template was given
at that time.The facility's plan of removal was accepted on 10/22/2025 at 12:46 PM and included:PLAN OF
REMOVAL FOR IMMEDIATE JEOPARDYAction Taken:Residents were separated from each and monitored
until no further aggressive behaviors were demonstrated. Resident #5, #2 and #1 were referred to
behavioral unit for impatient treatment. Resident #2 was sent to ER for evaluation and treatment. Prior to be
admitted to inpatient behavior hospital #2 & #1 were sent to ER for evaluation and treatment. No other
resident identified. Staff Re-Education: 10/21/2025 Regional Director of Operations educated Administrator
and DON on types of abuse and policy to keep all residents free from abuse and neglect. All staff will be
re-educated on the facility's Abuse/Neglect Policy by DON, Administrator, department supervisors and
nurse manager including identification, prevention, and mandatory reporting requirements in services
started on 10/20/25 and will continue all staff must be in serviced before starting their shift. Documentation
of re-education and staff signatures were started on 10/21/25 all staff will be in serviced before starting
their shift. Staff were instructed to immediately intervene and report any signs of resident-to-resident
aggression or abuse to the Administrator and DON immediately. Department heads started safety survey
assessments on 10/21/2025 at 1:20pm and will have all safety survey assessments completed by 4:00pm
on 10/21/2025 on all residents that could give a response at north nurse's station. 10/21/2025 Secured unit
charge nurse contacting family members of residents on secured unit to complete safety survey for
residents that have impaired cognition. Administrator will hold Resident council meeting is scheduled for
10/22/2025 to discuss abuse/neglect for residents that would like to attend. All residents that did not attend
resident council will be talked to individual by department heads and family will be contacted for residents
that have impaired cognition. Medical director notified of IJ in facility on 10/21/2025.Monitoring of the Plan
of Removal included the following:Record review of in-service titled Abuse/Neglect
Policy-reporting/investigating/Implementing dated 10/21/2025 signed by the DON and Administrator.
Record review of in-service titled Abuse and Neglect P&P dated 10/21/2025 signed by the DON and
Administrator. Record review of in-service titled Resident Behaviors, De-escalation, & Prevention dated
10/22/2025 signed by 16 employees.Record review of in-service titled Abuse and Neglect Inservice which
covered witness statements, and all incidents to be turned into the Administrator and DON dated
10/20/2025 signed by 57 employees.Record review of 61 resident safety surveys completed 10/21/2025
with no concerns for abuse or neglect.Record review of resident council minutes dated 10/22/2025 at 11:12
AM with 11 residents in attendance.During interviews conducted on 10/22/2025 between 3:00 PM and 4:30
PM the following staff were able to verbalize understanding of preventing abuse: Administrator, DON,
ADON, SW, CNA A, CNA B, LVN C, Housekeeper D, LVN O, MDS Coordinator, MA E, CNA N, CNA F, LVN
G, CNA H, and the Activity Director. On 10/21/2025 at 12:35 PM, an Immediate Jeopardy (IJ) was
identified. While the IJ was removed on 10/22/2025 at 4:30 PM, the facility remained out of compliance at a
severity level of potential for more than minimal harm and a scope of pattern due to the facility continuing to
monitor the implementation and effectiveness of their Plan of Removal.
Event ID:
Facility ID:
455855
If continuation sheet
Page 5 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to develop and implement written policies and procedures that
prohibited and prevented abuse, neglect, and exploitation of residents and misappropriation of resident
property for 6 of 11 residents (Resident #1, Resident #2, Resident #3, Resident #4, Resident #5, and
Resident #6) reviewed for abuse policies. 1. The facility failed to follow their policy by not reporting abuse
within the 2-hour required time frame when on Resident # 3 hit Resident #1, on 9/19/25. The facility did not
report the incident to the state agency until 9/22/25. 2. The facility failed to follow their policy by not
reporting abuse within the 2-hour required time frame when on Resident # 4 scratched and held Resident
#5's hand, on 9/24/25. The facility did not report the incident to the state agency until 9/26/25. 3. The facility
failed to follow their policy by not reporting an incident of abuse on 10/8/25 when Resident #2 punched
Resident #1 in the face which caused a non-displaced nose fracture. 4. The facility failed to gather written
statements for incidents that occurred on 9/19/25, 9/24/25 or 10/8/25, as per facility policy. 5. The facility
failed to complete the State Provider Investigation Report (5-day report) for incidents of resident-to-resident
abuse on 9/19/25, 9/24/25, 10/3/25 and 10/8/25, per facility policy. 6. The facility failed to review corrective
actions for incidents of resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25, and 10/8/25, per facility
policy. 7. The facility failed to analyze the occurrence to determine what changes, if any, were needed to the
policies and procedures to prevent further occurrences for incidents of resident-to-resident abuse on
9/19/25, 9/24/25, 10/3/25, and 10/8/25, as per facility policy. 8. The facility failed to refer all occurrences to
the QAPI committee to be analyzed to determine what change or changes were needed, if any, to the
facility's policies and procedures to prevent further occurrences for incidents of resident-to-resident abuse
on 9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility policy. An Immediate Jeopardy (IJ) situation was
identified on 10/21/2025. While the IJ was removed on 10/22/2025, the facility remained out of compliance
at a scope of a pattern with the potential for more than minimal harm, due to the facility's need to evaluate
the effectiveness of the corrective systems. These failures could place residents at risk of abuse which
could lead to further abuse and neglect of other residents. Findings included: 1. Record review of Resident
#1's electronic face sheet indicated a [AGE] year-old male who was admitted to the facility on [DATE]. His
diagnoses included Alzheimer's disease (progressive neurodegenerative disorder that affects memory,
thinking, and behavior), anxiety (excessive worry, fear, and nervousness), and psychotic disorder with
hallucinations (disconnect from reality, may see, hear, smell, taste or feel things that are not there). Record
review of Resident #1's quarterly MDS assessment, dated 06/23/2025, indicated a BIMS score of 99, which
indicated Resident #1 was unable to complete the interview. Resident #1's cognitive skills for daily decision
making were severely impaired and never or rarely made decisions. Record review of Resident #1's care
plan dated 9/09/2024 indicated Resident #1 had the potential to be physically aggressive with interventions
which included: 1. Analyze times of day, places, circumstances, triggers, and what de-escalates behavior
and document. 2. Assess and address for contributing sensory deficits. 3. Assess and anticipate residents'
needs: food, thirst, toileting needs, comfort level, body positioning and pain. Record review of Resident #1's
progress note, dated 9/19/2025 at 10:15 PM, written by LVN J, indicated Resident #3 hit Resident #1 in the
back. Record review of Resident #1's progress note, dated 10/08/2025 at 8:48 AM, written by LVN C,
indicated Resident #1 was pushing the dining room table while Resident #2 was eating. Resident #2 asked
Resident #1 not to push the table. Resident #1 continued to push the table. Resident #2 stood up and
started punching Resident #1 in the face. Resident #1 had
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 6 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
epistaxis (bleeding from the nose). LVN C notified the DON, Administrator and the Nurse Practitioner and
sent Resident #1 to the hospital for x-rays of the face. Record review of Resident #1's progress note, dated
10/08/2025 at 12:28 PM, written by LVN C, indicated she received report from the hospital RN that
Resident #1 had a non-displaced fracture to his nose. Record review of an incident report, dated 9/19/2025,
written by LVN J, indicated: CNA reported to this nurse that she was taking [Resident #1] past [Resident #3]
when [Resident #3] hit [Resident #1] in the back. Record review of an incident report, dated 10/08/2025 at
8:30 AM, written by LVN C, indicated: This [Resident #1] was sitting at the dining room table across from
[Resident #2]. This [Resident #1] was moving the table when [Resident #2] asked him to stop moving the
table. This [Resident #1] continued to move the table. [Resident #2] stood up and started hitting [Resident
#1] with closed fists. Resident #1 was not able to be interviewed due to Resident #1 being in the behavioral
hospital. 2. Record review of Resident #2's facility face sheet, dated 10/20/25, indicated an [AGE] year-old
male who was admitted to the facility on [DATE]. Resident #2 had diagnoses which included Alzheimer's
disease and dementia (decline in cognitive abilities such as memory, thinking, and problem solving).
Resident #2 was discharges to a psychiatric hospital on [DATE]. Record review of Resident #2's Quarterly
MDS assessment, dated 5/27/25, indicated a BIMS score of 3, which indicated a severe cognitive
impairment. He exhibited no behavioral symptoms directed toward others. He was independent with most
ADLs. Record review of Resident #2's comprehensive care plan, dated 10/3/25, indicated he received
aggression on 10/3/25 when he was pushed by another resident. Record review of Resident #2's incident
report, dated 10/3/25, indicated he was pushed by another resident and landed on the floor on his left side.
Resident #2 complained of 10/10 pain to his lower back and sustained a skin tear to the left side of his neck
measuring 1.2cm X 0.5cm. He was sent to the emergency room for CT scan. Record review of Resident
#2's emergency room records, dated 10/3/25, indicated he received a CT of the head without contrast and
a CT of the cervical spine without contrast. Both were negative for fractures. There was no documentation
of Resident #2 receiving a CT for the lumbar region. Record review of Resident #2's nursing progress note,
dated 10/4/25 at 4:27 PM, for indicated: .Resident up and about to D/R moving very slow and not straighten
lower extremities when walking and assisted by staff to walk, PRN Tylenol given and was effective. Neuro's
WNL will monitor. signed by LVN M. Record review of Resident #2's nursing progress note, dated 10/5/25 at
3:03 PM, indicated Resident #2 was still experiencing pain and the MD was notified. New order was
received for arthritis cream to back and to send to hospital for evaluation. Resident #2 refused to go to the
hospital. Progress note was signed by LVN M. Record review of Resident #2's nursing progress note, dated
10/6/25 at 8:36 AM, indicated he complained of severe pain to the lower back and was unable to sit up. The
progress note was signed by LVN M. Record review of Resident #2's nursing progress note, dated 10/6/25
at 9:43 AM, indicated: .Resident states he would go to Hospital. he is hurting very bad sitting in w/c [family
member] notified that residents agreed to go into E.R. at [hospital name] D/T increased back pain, [family
member] agreed and states she's on her way she will meet him at E.R. signed by LVN M. Record review of
Resident #2's nursing progress note, dated 10/6/25 at 3:00 PM, indicated he returned to the facility after ER
visit with diagnosis of Vertebral Compression acute Fracture of L2. Record review of Resident #2's
emergency room records, dated 10/6/25, indicated he received a CT scan of the lumbar spine without
contrast which showed an acute compression fracture of L2. Resident #2 was not able to be interviewed
due to Resident #2 currently in the behavioral hospital. 3. Record review of Resident #3's electronic face
sheet indicated a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included
Alzheimer's disease (progressive neurodegenerative disorder that affects memory, thinking, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 7 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
behavior), anxiety (excessive worry, fear, and nervousness), and bipolar disorder with psychotic features
(hallucinations and delusions, during episodes of mania or depression). Record review of Resident #3's
quarterly MDS assessment, dated 07/02/2025, indicated a BIMS score of 09, which indicated Resident #3
had moderate cognitive impairment. Record review of Resident #3's care plan, dated 4/03/2025, indicated
Resident #3 had a mood problem related to the disease process of bipolar disorder with interventions
which included: 1. Administer medications per MD order for mood management. 2. Encourage resident to
express feelings and verbalize concerns during episodes of mood changes and or increased irritability.
Allow adequate time to talk and actively listen in a non-judgmental manner. 3. Observe for and report to
nurse any acute episode or complaints of feeling sad, loss of pleasure and interest in activities; feelings or
worthlessness or guilt; change in appetite/eating habits; change in sleep patterns decreased ability to
concentrate; change in ability to make purposeful move.4. Psychiatric/psychological consults as ordered by
MD. Record review of Resident #1's progress note, dated 9/19/2025 at 10:30 PM, written by LVN J,
indicated: CNA reported to this nurse that this [Resident #3] had hit [Resident #1] in the back. [Resident #3]
was assessed and had no sign of injury. The 2 residents were separated for the night into different rooms,
both laying in their own beds, eyes closed, even respirations, no signs or symptoms of discomfort. Notified
MD and Administrator of incident and separating the 2 residents for the night. Record review of incident
report for Resident #3 dated 9/19/2025 at 8:00 PM, completed by LVN J, indicated: CNA reported to this
nurse that she was walking past [Resident #3] with [Resident #1] when [Resident #3] hit [Resident #1] in
the back. Record review of the state agency reporting system website https://txhhs.my.salesforce.com
indicated the facility Administrator reported the resident-to-resident altercation on 9/22/2025 at 2:48 PM
which occurred on 9/19/2025 at 8:00 PM. Record review of the state agency reporting system website
https://txhhs.my.salesforce.com indicated the facility Administrator did not report the resident-to-resident
altercation which occurred on 10/08/2025 at 8:48 AM. During an interview on 10/20/2025 at 10:15 AM,
Resident #3 said he never had an altercation with anyone at the facility. 4. Record review of Resident #4's
facility face sheet, dated 10/20/25, indicated a [AGE] year-old male who was admitted to the facility on
[DATE]. Resident #4 had diagnoses which included bipolar disorder (extreme mood swings between mania
and depression) and Epilepsy (seizures). Record review of Resident #4's MDS tab in the electronic medical
record indicated there had been no MDS assessment completed. Record review of Resident #4's care plan
tab in the electronic medical record indicated there had been no comprehensive care plan completed.
Record review of Resident #4's assessments tab in an electronic medical record indicated there had been
no baseline care plan completed with 48 hours of admission. Record review of Resident #4's incident
report, dated 9/24/25, indicated Resident #4 grabbed the hand of another resident and pulled on her,
leaving red marks and a scratch mark. 5. Record review of Resident #5's facility face sheet, dated 10/20/25,
indicated a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included
type 2 diabetes (high blood sugar) and dementia (loss of memory, language, problem solving and other
thinking abilities). Record review of Resident #5's Quarterly MDS assessment, dated 9/26/25, indicated a
BIMS score of 13, which indicated intact cognition. She exhibited no behavioral symptoms directed toward
others. She required set-up or clean-up assistance with most ADLs. Record review of Resident #5's
comprehensive care plan, dated 6/4/25, indicated she had cognitive impairment related to dementia.
Record review of Resident #5's incident report, dated 9/24/25, indicated: .Resident came to nurse and
showed me her right hand having red streaks and a small scratch on the back of her hand. Resident stated,
‘that crazy man grabbed my hand and scratched me pulling on it and he said f.u. bitch.' During an interview
on 10/20/25 at 10:43 AM,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 8 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Resident #5 denied any altercations with any residents where she was injured. 6. Record review of
Resident #6's facility face sheet, dated 10/20/25, indicated he was an [AGE] year-old male who was
admitted to the facility on [DATE]. Resident #6 had diagnoses which included Major Depressive (feelings of
sadness, hopelessness) Disorder, and schizoaffective disorder (combines symptoms of schizophrenia and
mood disorders such as depression or mania), Bipolar Type (extreme mood swings between mania and
depression). Record review of Resident #6's Quarterly MDS assessment, dated 8/18/25, indicated a BIMS
score of 3, which indicated a severe cognitive impairment. He exhibited no behavioral symptoms directed
toward others. He required substantial/maximal assistance with most ADLs. Record review of Resident #6's
comprehensive care plan, dated 10/3/25, indicated he initiated aggressive behavior to another resident
(pushing) on 10/3/25. Record review of Resident #6's incident report, dated 10/3/25, indicated he pushed
another resident causing the other resident to fall. Record review of Resident #6's nursing progress note,
dated 10/3/25 at 7:30 AM, indicated he was observed pushing another resident while in the dining room.
The progress note was signed by LVN C. During an interview on 10/20/25 at 10:20 AM Resident # 6 did not
recall any incidents where he pushed another resident. During a interview on 10/20/2025 at 10:38 AM, CNA
K said on 10/08/2025 she was working on the secure unit. She said Resident #1 was in the dining room at
breakfast and was moving the table. She said Resident #3 told Resident #1 to stop moving the table. She
said Resident #1 continued to move the table and Resident #3 got up and went over to Resident #1 and
started punching him in the face with a closed fist. She said her, the nurse and the other CNA separated
Resident #1 and Resident #3, and both residents were sent out to the hospital. She said both residents
returned from the hospital and both residents were sent out to the behavioral hospital the same day. She
said if a resident-to-resident altercation occurred she would separate the residents and make sure they
were safe, then she would notify the nurse and the Administrator of the incident. During an interview on
10/20/2025 at 11:00 AM, the Administrator said she had 24 hours to report abuse to the state agency. She
asked after further questioning am I supposed to report abuse within 2 hours? She said she did not have
an excuse why she did not report the resident-to-resident altercations within the 2-hour required reporting
time frame. She said she did not report the incident with Resident #1 and Resident #2 to the state survey
agency because neither resident was hurt and she just didn't report it. She said she did not know Resident
#1 had a non-displaced fracture on the nose. She said she did not know she was supposed to complete a
5-day investigation and submit it to the state agency. The Administrator said she did not know what the
3613A was. She said she had not completed them nor sent in any 5-day investigations to the state agency's
reporting website. When asked what the reporting time frame was for abuse, she stated 24 hours. When
surveyor further questioned administrator, she asked if it was 2 hours. During an interview on 10/21/2025 at
3:35 PM, CNA L said Resident #1 and Resident #2 were at the dining room table eating and Resident #1
kept moving the table. She said Resident #2 got up and started punching Resident #1 in the face. She said
LVN C stepped in and stopped the altercation. She said if she witnessed a resident-to-resident altercation,
she would make sure the residents were safe and then notify the charge nurse. During an interview on
10/21/2025 at 3:44 PM, LVN C said on 10/08/2025 she was passing medications in the secure unit. She
said Resident #1 and Resident #2 were sitting at the dining room table and Resident #1 was pushing the
table. She said Resident #2 asked Resident #1 to stop moving the table and Resident #1 did not stop. She
said Resident #2 started punching Resident #1 in the face. She said her and the CNA's separated Resident
#1 and Resident #2, and Resident #1 had blood dripping down his face. She said she notified the DON and
the Administrator and sent both residents out to the hospital. She said Resident #1 had a non-displaced
nose fracture. She said both
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 9 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
residents returned from the hospital and then both residents were sent to the behavioral hospital on the
same day. LVN C said Resident #6 was upset because he had just finished getting a shower and was upset
because he did not like to shower. She said Resident # 2 walked past Resident #6 and Resident #6 and
pushed Resident #2 down. She said there were no warning signs that indicated Resident #6 was upset.
She said the DON and MDS nurse were there and came down to the secure unit. She said the
Administrator was not in the facility. She said if there was a resident-to-resident altercation she would make
sure the residents were safe then she would notify the DON and the Administrator. During an interview on
10/22/2025 at 10:45 AM, the ADON said she found out about the resident-to-resident altercation between
Resident #1 and Resident #2 in the morning meeting the day after the incident occurred. She said the
residents were separated and sent to the behavioral hospital. She said she knew the Administrator was
supposed to report abuse to the state agency within 2 hours. She said the charges nurses do not normally
notify her of resident-to-resident altercations but if they did, she would notify the DON and Administrator of
the incident. During an interview on 10/22/2025 at 3:23 PM, the DON said the staff usually notified her of
resident-to-resident altercations. She said she would ask staff if they notified the Administrator and if they
had not then she would notify the Administrator. She said she immediately notified the Administrator of the
altercation with Resident #1 and Resident #2. She said the state agency should be notified within 2 hours
of an abuse allegation. Record review of the facility's policy titled Resident to Resident Abuse, dated May
2017, indicated: .2. The Administrator will: 1. Notify state agency as required. 2. Notify local law enforcement
as required . This was determined to be an Immediate Jeopardy (IJ) on 10/21/2025 at 12:35 PM. The facility
Administrator was notified. The Administrator was provided with the IJ template on 10/21/2025 at 12:35 PM.
The following plan of removal submitted by the facility was accepted on 10/22/2025 at 2:54 PM: Summary
of Details which lead to outcomes:On 10/20/2025 a complaint survey was initiated at the facility. On
10/21/2025 a surveyor provided an IJ Template notification that it has been determined that conditions at
the facility constitute an immediate jeopardy to the health and safety of the residents. The notification of the
immediate jeopardy state as follows: Tag #Tag: F607 - Development/Implementation of Abuse Policy
FAILURE: The failure to keep residents free from abuse or neglect related to not developing or
implementing the abuse policy and this puts residents at risk for serious injury, harm, impairment, or death
from abuse allegations and delays in reporting abuse allegations and delays in reporting abuse allegations
to the abuse coordinator to implement preventative measures. Identify residents who could be affected:All
residents Problem 1: The facility failed to develop and implement policies to investigate, prevent and report
incidents for resident abuse. The facility failed to develop and implement policies to investigate, prevent, and
report incidents of staff to resident abuse. The facility failed to follow their policy by not reporting abuse
within the 2 hour required time frame when on 9/19/25 Resident [TF36] # 3 hit Res #1. The facility did not
report the incident to the state agency until 9/22/25.The facility failed to follow their policy by not reporting
abuse within the 2 hour required time frame when on 9/24/25 Res # 4 scratched and held Res #5's hand.
The facility did not report the incident to the state agency until 9/26/25.The facility failed to follow their policy
by not reporting an incident of abuse on 10/8/25 when Res #2 punched Res #1 in the face causing a
non-displaced nose fracture.The facility failed to gather written statements for incidents that occurred on
9/19/25, 9/24/25, or 10/8/25 as per facility policy.The facility failed to complete the State Provider
Investigation Report (5-day report) for incidents of resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25,
and 10/8/25 as per facility policy. The facility failed to review corrective actions for incidents of
resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 10 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
and 10/8/25 as per facility policy.The facility failed to analyze the occurrence to determine what changes, if
any, are needed to the policies and procedures to prevent further occurrences for incidents of
resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility policy.The facility failed
to refer all occurrences to QAPI committee to be analyzed to determine what change or changes are
needed, if any, to the facilities policies and procedures to prevent further occurrences for incidents of
resident-lo-resident abuse on 9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility policy. Action Taken:
Residents had interventions put in place including separation from other residents when resident to
resident altercations occurred. Resident #4 was separated from Resident #5, referral sent to behavioral
inpatient for Resident #4 resident admitted to behavioral inpatient on 9/25/2025. Resident #6 and Resident
#2 were separated from one another. Both Resident #6 & Resident #2 were sent to the ER for evaluation
and treatment. Once returned both were placed on monitoring until no signs of behavior were noted.
Resident #2 & Resident #1 were separated from one another and both sent to ER, while in ER staff made
referral to impatient behavioral hospital. Both Residents #2 & #1 were admitted to inpatient behavioral
hospital.Abuse reportable events policy was reviewed and revised on 10/21/2025 to include steps for
reporting, documentation required and time to report events. Abuse/neglect in services were started with all
staff on 10/21/2025 by the Administrator, the DON, nurse managers and department supervisors, all
employees must be educated before working their scheduled shift. Social Services in serviced Administer
on 10/20/2025 to complete safety surveys with each incident especially any allegations of abuse/neglect to
ensure residents feel safe in the facility and they have not experienced any negative events. The DON and
Nurse manager assigned to educate nurse on documentation related to incidents, including incident
reports, witness statements, progress notes, monitoring logs and head to toe skin assessments. Per facility
policy charge nurse will be the staff member that begins taking written statements after the allegation is
reported to the Administrator and DON. 10/20/2025 safety surveys started by department heads for
residents that could answer survey questions, secured unit charge nurse contacting family members for
residents on the secured unit with impaired cognition. Resident council meeting scheduled for residents on
10/22/2025. 10/22/2025 to discuss revision to policy including the steps to reporting and the required
documentation that was needed for completing an investigation related to an incident that occurred and
was a reportable event. Department heads would speak to resident's individually that did not attend the
meeting and call family members with residents that have impaired cognition. The Administrator would be
completing the meeting with residents. The Regional director of operations in serviced the DON and
Administrator on revision to policy on abuse/neglect allegations. Policy only stated notify state agency as
required. The revision now has specific contact information with multiple methods of notification including
email, phone, and TULIP. Multiple methods on how to submit 3613 investigation report including email,
TULIP, and fax. No other incidents were found at this time. Regional Director of operations visited the facility
on a monthly basis and would follow up with the Administrator/DON with each self-report to ensure the
investigation of self-reports were completed in timely manner and 3613 was submitted to state with all the
documentation gathered with investigation. All communication between monthly visits were to be sent
through email. The Nurse manager started Inservice with nurses to 10/21/2025 to discuss Documentation
including incident reports, witness statements, skin assessments, treatments for injuries, interventions that
were put in place to protect the residents, in services to help prevent incident from further occurring,
monitoring documentation, any hospital records, safety surveys and any additional information that was
required for investigation. Inservice was related to having more thorough assessment and appropriate
documentation in place.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 11 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
In-services would be completed before staff worked the next shift. Monitoring: The facility's Abuse
Reportable events Policy was reviewed and revised on 10/21/25 to clarify timelines for internal/external
reporting and investigation steps.The revised policy was approved by the Governing Body and redistributed
to all departments. Future new hires will receive abuse prevention and reporting training during orientation
before working any shift.The DON or designee will initiate and complete all abuse investigations within five
days using the state-approved Form 3613-A process.All investigations will be reviewed and signed by the
Administrator for accuracy and timeliness before submission.The Administrator or DON will audit all
incident reports weekly for 90 days to ensure proper reporting, investigation, and documentation.Results
will be presented to the QA Committee monthly for review and any needed corrective actions.The QA
Committee will evaluate compliance and determine if further education or policy revisions are needed.
Monitoring of the POR included the following: Record review of inservice, dated 10/20/2025, titled Safety
Surveys after abuse/neglect allegation which indicated random safety surveys must be completed after
each abuse/neglect allegation signed by the SW . Record review of inservice, dated 10/21/2025, titled
Documentation requirements for incidents which indicated all incident reports require the following
documentation: head to toe assessments, progress notes, witness statements, monitoring log for behaviors,
treatment orders for injuries, completed incident reports, and requested hospital documentation signed by
24 employees. Record review of 61 resident safety surveys completed 10/21/2025 documented no
concerns for abuse or neglect. Record review of resident council minutes, dated 10/22/2025 at 11:12 AM,
with 11 residents in attendance. Record review of inservice titled Form 3613 Quick Reference & Staff
Training Guide, dated 10/21/2025, signed by the DON and Administrator. Record review of inservice titled
Abuse and Neglect P&P, dated 10/21/2025, signed by the DON and Administrator. Record review of
inservice titled Abuse/Neglect Policy-reporting/investigating/Implementing, dated 10/21/2025, signed by the
DON and Administrator. During interviews conducted on 10/22/2025 between 3:00 PM and 4:30 PM the
following staff were able to verbalize understanding of developing and implementing the facilities abuse
policy: Administrator, DON, ADON, SW, CNA A, CNA B, LVN C, Housekeeper D, LVN O, MDS Coordinator,
MA E, CNA N, CNA F, LVN G, CNA H, and the Activity Director. The Administrator was informed the
Immediate Jeopardy was removed on 10/22/2025 at 4:30 PM. The facility remained out of compliance at a
severity level of no actual harm with the potential for more than minimal harm that was not immediate and a
scope of pattern due to the facility's need to evaluate the effectiveness of the corrective systems that were
put into place.
Event ID:
Facility ID:
455855
If continuation sheet
Page 12 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure, in response to allegations of abuse, neglect,
exploitation, or mistreatment, the facility had evidence that all alleged violations were thoroughly
investigated and prevented further potential abuse, neglect, exploitation, or mistreatment while the
investigation was in progress for 6 of 11 residents (Residents #1, Resident #2, Resident #3, Resident #4,
Resident #5 and Resident #6) reviewed for abuse/neglect. 1.The facility failed to investigate abuse when
Resident # 3 hit Resident #1, on 9/19/25. 2. The facility failed to investigate abuse when Resident # 4
grabbed, pulled, and scratched Resident #5's hand, on 9/24/25. 3. The facility failed to investigate abuse
when Resident #6 pushed Resident #2 to the ground, on 10/3/25. 4. The facility failed to investigate abuse
when Resident #2 punched Resident #1 in the face which caused a non-displaced nose fracture, on
10/8/25. 5. The facility failed to gather written statements for incidents that occurred on 9/19/25, 9/24/25, or
10/8/25 as per facility policy. 6. The facility failed to complete the State Provider Investigation Report (5-day
report) for incidents of resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility
policy. 7. The facility failed to review corrective actions for incidents of resident-to-resident abuse on
9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility policy. 8. The facility failed to analyze the occurrence to
determine what changes, if any, are needed to the policies and procedures to prevent further occurrences
for incidents of resident-to-resident abuse on 9/19/25, 9/24/25, 10/3/25, and 10/8/25 as per facility policy.
An Immediate Jeopardy (IJ) situation was identified on 10/21/2025. While the IJ was removed on
10/22/2025, the facility remained out of compliance at a scope of a pattern with the potential for more than
minimal harm, due to the facility's need to evaluate the effectiveness of the corrective systems. These
failures could place residents at risk for abuse, physical harm, psychosocial harm, trauma, unrecognized
abuse and emotional distress.Findings Included: 1.Record review of Resident #1's electronic face sheet
revealed a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included alzheimers
disease (progressive neurodegenerative disorder that affects memory, thinking, and behavior), anxiety
(excessive worry, fear, and nervousness), and psychotic disorder with hallucinations (disconnect from
reality, may see, hear, smell, taste or feel things that are not there). Record review of Resident #1's
quarterly MDS assessment dated [DATE] revealed a BIMS score of 99, which indicated Resident #1 was
unable to complete the interview. Resident #1's cognitive skills for daily decision making were severely
impaired and never or rarely made decisions. Record review of Resident #1's care plan dated 9/09/2024
revealed Resident #1 had the potential to be physically aggressive with interventions that included: 1.
Analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document. 2.
Assess and address for contributing sensory deficits. 3. Assess and anticipate residents' needs: food, thirst,
toileting needs, comfort level, body positioning, and pain. Record review of Resident #1's progress note
dated 9/19/2025 at 10:15 PM written by LVN J indicated Resident #3 hit Resident #1 in the back. Record
review of Resident #1's progress note dated 10/08/2025 at 8:48 AM written by LVN C indicated Resident #1
was pushing the dining room table while Resident #2 was eating. Resident #2 asked Resident #1 not to
push the table. Resident #1 continued to push the table. Resident #2 stood up and started punching
Resident #1 in the face. Resident #1 had epistaxis (bleeding from the nose). LVN C notified the DON,
Administrator and the Nurse Practitioner and sent Resident #1 to the hospital for xrays of the face. Record
review of Resident #1's progress note dated 10/08/2025 at 12:28 PM written by LVN C indicated she
received report from the hospital RN that Resident #1 did have a non-displaced fracture to his nose. Record
review of an incident report dated 9/19/2025 written by LVN J indicated: CNA
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 13 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
reported to this nurse that she was taking [Resident #1] past [Resident #3] when [Resident #3] hit [Resident
#1] in the back. Record review of an incident report dated 10/08/2025 at 8:30 AM written by LVN C
indicated: This [Resident #1] was sitting at the dining room table across from [Resident #2]. This [Resident
#1] was moving the table when [Resident #2] asked him to stop moving the table. This [Resident #1]
continued to move the table. [Resident #2] stood up and started hitting [Resident #1] with closed fists.
Resident #1 was not able to be interviewed due to Resident #1 currently in the behavioral hospital. 2. 2.
Record review of Resident #2's facility face sheet, dated 10/20/25, indicated an [AGE] year-old male who
was admitted to the facility on [DATE]. Resident #2 had diagnoses which included Alzheimer's disease and
dementia (decline in cognitive abilities such as memory, thinking, and problem solving). Resident #2 was
discharges to a psychiatric hospital on [DATE]. Record review of a Quarterly MDS assessment dated
[DATE] for Resident #2 indicated a BIMS score of 3, indicating a severe cognitive impairment. He exhibited
no behavioral symptoms directed toward others. He was independent with most ADLs. Record review of a
comprehensive care plan dated 10/3/25 for Resident #2 indicated he received aggression on 10/3/25 when
he was pushed by another resident. Record review of an incident report dated 10/3/25 for Resident #2
indicated he was pushed by another resident and landed in the floor on his left side. Resident #2
complained of 10/10 pain to his lower back and sustained a skin tear to the left side of his neck measuring
1.2cm X 0.5cm. He was sent to the emergency room for CT scan. Record review of emergency room
records dated 10/3/25 for Resident #2 indicated he received a CT of the head without contrast and a CT of
the cervical spine without contrast. Both were negative for fractures. There was no documentation of
Resident #2 receiving a CT for the lumbar region. Record review of a nursing progress note dated 10/4/25
at 4:27 pm for Resident #2 read: .Resident up and about to D/R moving very slow and not straighten lower
extremities when walking and assisted by staff to walk, PRN Tylenol given and is effective. Neuro's WNL will
monitor. and was signed by LVN M. Record review of a nursing progress note dated 10/5/25 at 3:03 pm for
Resident #2 indicated he was still experiencing pain and MD was notified. A new order was received for
arthritis cream to back and to send to hospital for evaluation. Resident #2 refused to go to hospital.
Progress note was signed by LVN M. Record review of a nursing progress note dated 10/6/25 at 8:36 am
for Resident #2 indicated he complained of severe pain to lower back and was unable to sit up. Progress
note was signed by LVN M. Record review of a nursing progress note dated 10/6/25 at 9:43 am for
Resident #2 read: .Resident states he would go to Hosp. he is hurting very bad sitting in w/c, notified that
residents agreed to go in to E.R. @ [hospital name] D/T increased back pain, wife agreed and states she's
on her way she will meet him at E.R. and was signed by LVN M. Record review of a nursing progress note
dated 10/6/25 at 3:00 pm for Resident #2 indicated he returned to the facility after ER visit with diagnosis of
Vertebral Compression acute Fracture of L2. Record review of emergency room records dated 10/6/25 for
Resident #2 indicated he received a CT scan of the lumbar spine without contrast which showed an acute
compression fracture of L2. 3. Record review of Resident #3's electronic face sheet revealed a [AGE]
year-old male admitted to the facility on [DATE]. His diagnoses included Alzheimer's disease (progressive
neurodegenerative disorder that affects memory, thinking, and behavior), anxiety (excessive worry, fear,
and nervousness), and bipolar disorder with psychotic features (hallucinations and delusions, during
episodes of mania or depression). Record review of Resident #3's quarterly MDS assessment dated
[DATE] revealed a BIMS score of 09, which indicated Resident #3 had moderate cognitive impairment.
Record review of Resident #3's care plan dated 4/03/2025 revealed Resident #3 had a mood problem
related to the disease process of bipolar disorder with interventions that included: 1. Administer medications
per MD order for mood management. 2. Encourage resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 14 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
to express feelings and verbalize concerns during episodes of mood changes and or increased irritability.
Allow adequate time to talk and actively listen in a non-judgmental manner. 3. Observe for and report to
nurse any acute episode or complaints of feeling sad, loss of pleasure and interest in activities; feelings or
worthlessness or guilt; change in appetite/eating habits; change in sleep patterns decreased ability to
concentrate; change in ability to make purposeful move.4. Psychiatric/psychological consults as ordered by
MD. Record review of Resident #1's progress note dated 9/19/2025 at 10:30 PM written by LVN J indicated:
CNA reported to this nurse that this [Resident #3] had hit [Resident #1] in the back. [Resident #3] was
assessed and had no sign of injury. The 2 residents were separated for the night into different rooms, both
laying in their own beds, eyes closed, even respirations, no signs or symptoms of discomfort. Notified MD
and Administrator of incident and separating th 2 residents for the night. Record review of incident report
dated 9/19/2025 at 8:00 PM completed by LVN J indicated: CNA reported to this nurse that she was
walking past [Resident #3] with [Resident #1] when [Resident #3] hit [Resident #1] in the back. Record
review of the state agency reporting system website https://txhhs.my.salesforce.com indicated the facility
Administrator reported the resident-to-resident altercation on 9/22/2025 at 2:48 PM that occurred on
9/19/2025 at 8:00 PM. Record review of the state agency reporting system website
https://txhhs.my.salesforce.com indicated the facility Administrator did not report the resident-to-resident
altercation that occurred on 10/08/2025 at 8:48 AM. During an interview on 10/20/2025 at 10:15 AM
Resident #3 said he had never had an altercation with anyone at the facility. 4. Record review of a facility
face sheet dated 10/20/25 for Resident #4 indicated he was a [AGE] year-old male admitted to the facility
on [DATE] with diagnoses including bipolar disorder (extreme mood swings between mania and
depression) and Epilepsy (seizures). Record review of an MDS tab in an electronic medical record for
Resident #4 indicated there had been no MDS assessment completed. Record review of a care plan tab in
an electronic medical record for Resident #4 indicated there had been no comprehensive care plan
completed. Record review of an assessments tab in an electronic medical record for Resident #4 indicated
there had been no baseline care plan completed with 48 hours of admission. Record review of an incident
report dated 9/24/25 for Resident #4 indicated that Resident #4 grabbed the hand of another resident,
pulled on her leaving red marks and a scratch mark.5. Record review of a facility face sheet dated 10/20/25
for Resident #5 indicated she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses
including type 2 diabetes (high blood sugar) and dementia (loss of memory. Language, problem solving and
other thinking abilities). Record review of a Quarterly MDS assessment dated [DATE] for Resident #5
indicated a BIMS score of 13, indicating intact cognition. She exhibited no behavioral symptoms directed
toward others. She required set-up or clean-up assistance with most ADLs. Record review of a
comprehensive care plan dated 6/4/25 for Resident #5 indicated she had cognitive impairment related to
dementia. Record review of an incident report dated 9/24/25 for Resident #5 read: .Resident came to nurse
and showed me her right hand having red streaks and a small scratch on the back of her hand. Resident
stated, that crazy man grabbed my hand and scratched me pulling on it and he said f.u. bitch.During an
interview on 10/20/25 at 10:43 am Resident #5 denied any altercations with any residents where she was
injured. 6. Record review of a facility face sheet dated 10/20/25 for Resident #6 indicated he was an [AGE]
year-old male admitted to the facility on [DATE] with diagnoses including Major Depressive Disorder
(feelings of sadness, hopelessness) and Schizoaffective disorder, Bipolar Type (hallucinations, delusions,
disorganized thinking). Record review of a Quarterly MDS assessment dated [DATE] for Resident #6
indicated a BIMS score of 3, indicating a severe cognitive impairment. He exhibited no behavioral
symptoms directed toward others. He required substantial/maximal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 15 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
assistance with most ADLs. Record review of a comprehensive care plan dated 10/3/25 indicated he
initiated aggressive behavior to another resident (pushing) on 10/3/25. Record review of an incident report
dated 10/3/25 for Resident #6 indicated he pushed another resident causing the other resident to fall.
Record review of a nursing progress note dated 10/3/25 at 7:30 am for Resident #6 indicated he was
observed pushing another patient while in the dining room. Progress note was signed by LVN C. During an
interview on 10/20/25 at 10:20 am Resident # 6 did not recall any incidents where he pushed another
resident. During an interview on 10/20/2025 at 9:40 AM, the Administrator Said she had 24 hours to report
abuse to the state agency. She asked after further questioning am I supposed to report abuse within 2
hours? She said she did not have an excuse why she did not report the resident-to-resident altercations
within the 2-hour required reporting time frame. She said she did not report the incident with Resident #1
and Resident #2 to the state because neither resident was hurt and she just didn't report it. She said she
did not know Resident #1 had a non-displaced fracture to the nose. She said she did not know that she was
supposed to complete a 5-day investigation and submit it to the state agency. During an interview on
10/20/2025 at 10:38 AM, CNA K said on 10/08/2025 she was working on the secure unit. She said
Resident #1 was in the dining room at breakfast and was moving the table. She said Resident #3 told
Resident #1 to stop moving the table. She said Resident #1 continued to move the table and Resident #3
got up and went over to Resident #1 and started punching him in the face with a closed fist. She said her,
the nurse and the other CNA separated Resident #1 and Resident #3, and both residents were sent out to
the hospital. She said both residents returned from the hospital and both residents were sent out to the
behavioral hospital the same day. During an interview on 10/20/25 at 11:00 AM, the Administrator said she
did not know what the 3613A was. She said she had not completed them nor sent in any 5-day
investigations to the state agency's reporting website. When asked what the reporting time frame was for
abuse, she stated 24 hours. When surveyor further questioned administrator, she asked if it was 2 hours.
The Administrator said she did not know she was supposed to complete an investigation and did not know
what an investigation consisted of. During an interview on 10/21/2025 at 3:35 PM, CNA L said Resident #1
and Resident #2 were at the dining room table eating and Resident #1 kept moving the table. She said
Resident #2 got up and started punching Resident #1 in the face. She said LVN C stepped in and stopped
the altercation. During an interview on 10/21/2025 at 3:44 PM, LVN C said on 10/08/2025 she was passing
medications in the secure unit. She said Resident #1 and Resident #2 were sitting at the dining room table
and Resident #1 was pushing the table. She said Resident #2 asked Resident #1 to stop moving the table
and Resident #1 did not stop. She said Resident #2 started punching Resident #1 in the face. She said her
and the CNA's separated Resident #1 and Resident #2, and Resident #1 had blood dripping down his face.
She said she notified the DON and the Administrator and sent both residents out to the hospital. She said
Resident #1 had a non-displaced nose fracture. She said she completed an incident report and began
reaching out to the behavioral hospital to have residents placed. She said both residents returned from the
hospital and then both residents were sent to the behavioral hospital on the same day. During an interview
on 10/22/2025 at 10:45 AM, the ADON said she found out about the resident-to-resident altercation
between Resident #1 and Resident #2 in the morning meeting the day after the incident occurred. She said
the residents were separated and sent to the behavioral hospital. She said she knew the Administrator was
supposed to report abuse to the state agency within 2 hours. During an interview on 10/22/2025 at 3:23 PM
the DON said the staff usually notified her of resident-to-resident altercations. She said she would ask staff
if they had notified the Administrator and if they had not then she would notify the Administrator. She said
she immediately notified the Administrator
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 16 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
of the altercation with Resident #1 and Resident #2. She said the state agency should be notified within 2
hours of an abuse allegation. Record review of the facility's policy titled Resident to Resident Abuse, dated
May 2017, indicated: .3. Begin taking written statements from the person reporting the allegation or
suspicion and any witnesses including staff, family, and/or residents. In certain situations, the person writing
the information, along with the person making the statement, if at all possible, and a witness to the dictated
statement should sign the completed form. 4. Ask any witness to wait for the Administrator of the person
on-call to arrive at the home. If an employee is involved, the employee will be detained and removed from
their assigned duties until they are interviewed by the Administrator or person on-call or other appropriate
staff. C.The Abuse Coordinator will: 1. Review all aspects of the investigation as soon as possible. 2. Ensure
that all reports are complete and appropriate authorities have been notified, including the notification of the
local law enforcement related to any crimes against a resident. 3. Complete the investigation and direct any
disciplinary action required. 4. Complete the State Provider Investigation Report (5-day report). 5. Review
corrective action(s). 7. Refer all occurrences to QAPI Committee to be analyzed to determine what change
or changes are needed, if any, to the facilities policies and procedures to prevent further occurrences. This
was determined to be an Immediate Jeopardy (IJ) on 10/21/2025 at 12:35 PM. The facility Administrator
was notified. The Administrator was provided with the IJ template on 10/21/2025 at 12:35 PM. The following
plan of removal submitted by the facility was accepted on 10/22/2025 at 2:54 PM: Summary of Details
which lead to outcomes:On 10/20/2025 a complaint survey was initiated at [The Facility]. On 10/21/2025 a
surveyor provided an IJ Template notification that it has been determined that conditions at the facility
constitute an immediate jeopardy to the health and safety of the residents. The notification of the immediate
jeopardy state as follows: Tag #F610 Investigate/prevent/correct alleged violation. FAILURE: The failure of
keeping residents free from abuse or neglect related to failure to investigate/prevent/correct alleged
violation puts residents at risk for continued injury, harm, impairment from perpetrators having continued
access a risk resident. Identify residents who could be affected:All residents Problem 1: The facility failed to
investigate the following incidents of alleged abuse:On 9/19/25, Resident #3 hit Resident #1.On 9/24/25,
Resident #4 grabbed, pulled, and scratched Resident #5's hand.On 10/3/25, Resident #6 pushed Resident
#2 to the ground.On 10/8/25, Resident #2 punched Resident #1 in the face, resulting in a non-displaced
nose fracture. The facility also failed to obtain written statements, analyze the circumstances, and complete
required State Provider Investigation Reports (Form 3613) for these incidents. This lack of investigation and
corrective follow-up placed residents at risk of serious harm, injury, or death from further abuse. Action
Taken: Residents had interventions put in place including separation from other residents when resident to
resident altercations occurred. Resident #4 was separated from Resident #5, referral sent to behavioral
inpatient for Resident #4, resident admitted to behavioral inpatient on 9/25/2025. Resident #6 and Resident
#2 were separated from one another. Both Resident #6 & Resident #2 were sent to the ER for evaluation
and treatment. Once returned both were placed on monitoring until no signs of behaviors were noted.
Resident #2 & Resident #1 were separated from one another and both sent to the ER, while in the ER staff
made referral to impatient behavioral hospital. Both Resident #2 & #1 were admitted to inpatient behavioral
hospital. Care plans reviewed and updated as needed for incidents reported. Staff separated residents and
monitored for any additional behaviors or until placement occurred for residents. When no additional
behaviors occurred, residents were removed from monitoring. In house psych iatric services are contacted
with behavioral incidents for evaluation and additional treatment if needed. -All staff will be re-educated on
the Abuse/Neglect
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 17 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Policy and the procedures for reporting, documenting, and investigating all allegations of abuse or neglectin services started on 10/20/2025 by the Administrator, the DON, nurse manager, and department
managers and will continue until all staff were in serviced and no staff will work their scheduled shift until in
serviced. Inservice's started by DON on 10/22/2025 to discuss resident behaviors, how to de-escalate and
prevention all staff must be in-serviced before working their scheduled shift. In addition to in-services
started on 10/22/2025, the facility has asked contact from local behavioral hospital to conduct training with
staff during mandatory Inservice. -Inservice's started on 10/20/2025 related to reporting allegations of
abuse to Administrator and DON immediately. Re-education was started on 10/20/25 and will continue no
staff is to work their scheduled shift until in services are completed for them. RDO trained Administrator and
DON on 10/21/2025 at 2:00 PM on investigating, prevention, and report abuse/neglect allegations. RDO in
serviced Administrator/DON on 10/21/2025 with this information. Staff in services were started with staff
over completing witness statements, abuse and neglect (timely reporting and types of abuse), safety
surveys when state surveyors mentioned these issues. Revision of policy and procedure was loaded into
staff communication system on 10/21/2025 at 2:53 PM so everyone who has already signed in services
was made aware of revision to policy. -Regional Director of operations visits the facility on monthly basis
and will follow up with the Administrator/DON with each self-report to ensure investigation of self-reports
are completed in timely manner and 3613 is submitted to state with all the documentation gathered with
investigation. All communication between monthly visits is to be sent through email. The in services for
documentation including witness statements and monitoring was started on 10/20/2025 for required
documentation that is needed with incidents, including witness statements and monitoring, all staff will be in
services prior to start of shift. Nurse manager started Inservice on 10-21-2025 for all Documentation
including incident reports, witness statements, skin assessments, treatments for injuries, interventions that
were put in place to protect the residents, in services to help prevent incident from further occurring,
monitoring documentation, any hospital records, safety surveys and any additional information that is
required for investigation. This information was also included in facility communication for all nurses on
10-21-2025.-On 10/21/2025 department heads started safety survey rounds for residents. Charge nurse on
secured unit contacting family members for residents that reside on the secured unit to complete safety
survey for residents that have impaired cognition started on 10/21/2025 facility is awaiting phone calls from
4 family members where facility left voicemail. -Resident counsel scheduled with residents on 10/22/2025 to
discuss changes to policy and what is required when these types of allegations are reported. Department
heads will speak to each resident that did not attend resident council meeting individual and for those that
have impaired cognition family members will be contacted. Monitoring -The Administrator and DON will
personally review all incident reports and abuse allegations within 2 hours of occurrence to ensure timely
reporting, investigation, and documentation.-The Social Services Director and Unit Managers will monitor
daily for any new behavioral incidents and report immediately to administration.-The DON or Designee will
complete a daily audit of all incident logs for the next 30 days, then weekly for 90 days.-Audit results will be
documented and discussed in QA meeting for review and corrective follow-up. Any staff member who fails
to report, investigate, or document an allegation of abuse appropriately will be subject to disciplinary action
up to and including termination.The QA Committee will review all incident reports and abuse allegations
monthly for 90 days to ensure that each incident is investigated, documented, and reported according to
policy. Monitoring of the POR included the following: Record review of inservice titled Abuse and Neglect
P&P, dated 10/21/2025, completed by the DON and Administrator. Record
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 18 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
review of inservice titled Abuse/Neglect Policy-reporting/investigating/Implementing, dated 10/21/2025,
completed by the DON and Administrator. Record review of inservice titled Resident Behaviors,
De-escalation, & Prevention, dated 10/22/2025, completed by 16 employees. Record review of inservice
titled Abuse & Neglect In-Service Timely Reporting, dated 10/20/2025, completed by 74 employees. Record
review of inservice titled Abuse and Neglect P&P, dated 10/21/2025, completed by the DON and
Administrator. Record review of inservice titled Abuse and Neglect Inservice which covered witness
statements, and all incidents to be turned into the Administrator and DON, dated 10/20/2025, completed by
57 employees. Record review of inservice, dated 10/21/2025, titled Documentation requirements for
incidents completed by 24 employees. Record review of 61 resident safety surveys completed 10/21/2025
documented no concerns for abuse or neglect. Record review of resident council minutes dated 10/22/2025
at 11:12 AM with 11 residents in attendance. During interviews conducted on 10/22/2025 between 3:00 PM
and 4:30 PM the following staff were able to verbalize understanding of developing and implementing the
facilities abuse policy: Administrator, DON, ADON, SW, CNA A, CNA B, LVN C, Housekeeper D, LVN O,
MDS Coordinator, MA E, CNA N, CNA F, LVN G, CNA H, and the Activity Director. The Administrator was
informed the Immediate Jeopardy was removed on 10/22/2025 at 4:30 PM. The facility remained out of
compliance at a severity level of no actual harm with the potential for more than minimal harm that was not
immediate and a scope of pattern due to the facility's need to evaluate the effectiveness of the corrective
systems that were put into place.
Event ID:
Facility ID:
455855
If continuation sheet
Page 19 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
Record review and interview, the facility failed to transmit encoded, accurate, and complete MDS data to
the CMS System within 14 days after a facility completes the resident's assessment for 1 (Resident #4) of 6
residents reviewed for MDS transmission, in that: The facility failed to complete and transmit an Entry and
Discharge MDS assessment for Resident #4 within 14 days of completion.These failures could place
residents at risk of not having their assessment and care plan completed timely, which could result in denial
of services and/or payment for services.Findings include: Record review of a facility face sheet dated
10/20/25 for Resident #4 indicated he was a [AGE] year-old male admitted to the facility on [DATE] with
diagnoses including: Bipolar disorder (a mental health condition characterized by extreme mood swings,
including emotional highs (mania or hypomania) and lows (depression) and Epilepsy (seizures). Face sheet
indicated also indicated a discharge date of 9/25/25 to a psychiatric hospital. Record review of an MDS tab
in Resident #4's electronic medical record indicated there had been no MDS assessments completed. MDS
tracking tab in PCC indicated an entry MDS was due with an ARD of 9/9/25, a discharge MDS was due
with an ARD of 9/11/25, an entry MDS was due with an ARD of 9/23/25, and a discharge MDS was due
with an ARD of 9/23/25. None had been completed, nor transmitted. During an interview on 10/21/25 at
2:43 pm MDS nurse said she started as the MDS nurse on 9/29/25 and she had no prior experience with
MDS assessments. She said she had had a little bit of training with the previous MDS nurse where she
would show her regulations in RAI, but she had received no formal training. She said all residents should
have an entry MDS on admission and a discharge assessment with discharged . She said she did
remember reading that in the RAI manual. She said she was not doing MDSs when Residents #2 and #4
were admitted and discharged . She said the Administrator did tell her yesterday (10/20/25) that there were
a lot of MDSs that had not been done, completed, or transmitted. She said she was trying to get them
completed now and able to submit. She said if MDSs are not completed timely, accurately and not
submitted as required, the facility would not receive payments. She said care plans may not be completed
accurately, and staff would not know how to take care of the residents. During an interview on 10/22/25 at
3:23 pm DON said the MDS coordinator was responsible for completing and transmitting MDS
assessments. She said the care plans may not be up to date if MDSs are not completed timely. She said
going forward she would be responsible for monitoring and ensuring timely completion and submissions.
During an interview on 10/22/25 at 4:19 pm the Administrator said she would be responsible for MDS being
completed and transmitted going forward. She said care plans could be missed if MDSs were not
completed timely and transmitted as required and residents could be at risk of harm. Record review of a
facility policy titled Electronic Transmission of the MDS dated September 2010 read: .All MDS assessments
(e.g., admission, annual, significant change, quarterly review, etc.) and discharge and reentry records will
be completed and electronically encoded into our facility's MDS information system and transmitted to
CMS' QIES Assessment Submission and Processing (ASAP) system in accordance with current OBRA
regulations governing the transmission of MDS data.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455855
If continuation sheet
Page 20 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the baseline care plan that included the instructions
for resident care needed to provide effective and person-centered care was completed for 1 of 6 residents
(Resident #4)reviewed for care plans . The facility failed to complete baseline care plans within 48 hours of
admission for Residents #4. This failure could place residents at risk of not receiving care and services to
meet their needs.Findings included:Record review of a facility face sheet dated 10/20/25 for Resident #4
indicated he was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses including bipolar
disorder (a mental health condition characterized by extreme mood swings, including emotional highs
(mania or hypomania) and lows (depression) and Epilepsy (seizures).Record review of an MDS tab in an
electronic medical record for Resident #4 indicated there had been no MDS assessment completed.Record
review of a care plan tab in an electronic medical record for Resident #4 indicated there had been no
comprehensive care plan completed.Record review of an assessments tab in an electronic medical record
for Resident #4 indicated there had been no baseline care plan completed.During an interview on 10/21/25
at 2:43 pm MDS Coordinator said she had started doing MDSs on 9/29/25 and had no prior experience.
She said the floor nurses should be responsible for completing the baseline care plan, but she said she did
not know how long the facility had to complete the baseline care plan. She said if they were not completed
the staff may not know how to take care of the residents. During an interview and observation on 10/21/25
at 3:15 pm LVN J said she was a floor nurse but said she did not complete the baseline care plans. She
said she thought the ADON did them. She said she thought they must be done by an RN. She gave me a
checklist from a book at the nurses' station that she said the floor nurses use to complete admissions.
Baseline care plan was not included on the checklist. During an interview on 10/21/25 at 3:50 pm LVN J
brought another list that she said came out with the checklist in July or August and baseline care plans
were included on that list. She said she was not aware that they were to be completing them.During an
interview on 10/22/25 at 10:45 am ADON said she had worked at the facility since July 2024, but she had
been ADON since 10/1/25. She said she did not know baseline care plans were supposed to be done on
admission until yesterday (10/21/25). She said she did not know how long the facility had to do a baseline
care plan. She said moving forward her and the DON would be checking over new admissions to make sure
baseline care plans were done. She said staff would not know how to take care of the residents without the
baseline care plan.During an interview on 10/22/25 at 3:23pm DON said the admission nurse would be
responsible for baseline careplans going forward. She said going forward her and the ADON would be
responsible for making sure those are being completed. She said residents potentially would not be cared
for properly without a baseline care plans.During an interview on 10/22/25 at 4:19pm Administrator said the
MDS coordinator would be responsible for baseline care plans. She said care could be missed if baseline
care plans were not completed and residents could be at risk of harm. Record review of a facility policy
titled Care Plans - Baseline dated December 2016 read: .A baseline plan of care to meet the resident's
immediate needs shall be developed for each resident within forty-eight (48) hours of admission. and .To
assure that the resident's immediate care needs are met and maintained, a baseline care plan will be
developed within forty-eight (48) hours of the resident's admission.
Event ID:
Facility ID:
455855
If continuation sheet
Page 21 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455855
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kennedy Health & Rehab
504 N John Redditt Dr
Lufkin, TX 75904
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observations, interviews, and record review, the facility failed to provide a safe, functional,
sanitary, and comfortable environment for residents, staff, and the public on 1 of 9 resident hallways
(Hallway 900 secured unit) and 2 of 3 entrances (north and south lobby entrance) reviewed for
environmental concerns, in that:1. The facility failed to ensure the ceiling on the 900 hall was in good repair
and did not leak water on 10/20/25, 10/21/25 and 10/22/25.2. The facility failed to ensure the lobby ceiling
located at the south entrance (near the secured unit) was in good repair and did not leak water on
10/20/25, 10/21/25 and 10/22/25.3. The facility failed to ensure the lobby ceiling located at the north
entrance was in good repair and did not have a hole and missing sheet rock exposing the frame and
insulation on 10/20/25, 10/21/25 and 10/22/25.These failures could place residents at risk of a diminished
quality of life due to exposure to an environment that is unpleasant, unsanitary, and unsafe.Findings
included: During multiple observations on 10/20/25, 10/21/25 and 10/22/25 between 9:00 am to 4:00 pm
the ceiling on 900 hall and the ceiling at the south lobby entrance were leaking water and there were towels
and buckets under the leaks catching water. The north entrance lobby ceiling had missing sheet rock
exposing the frame and insulation. During an interview on 10/22/25 at 9:15 am CNA A said she had worked
at the facility almost 2 1/2 years and the ceiling on 900 hall and the ceiling in the lobby entrances leak
anytime it rains. She said she was not sure how long there had been a hole in the north entrance ceiling.
She said the staff know to place towels and buckets to catch the water. She said the maintenance
supervisor works on the roof regularly to remove the water, but nothing has fixed the problem. She said the
housekeepers also regularly empty the buckets as needed and clean daily. She said the residents deserved
better and the leaking could cause falls and injuries. During an interview on 10/22/2025 at 10:50 am the
Maintenance Supervisor said that the roof was the problem and when it rains it leaks. She said she had
sealed the roof twice already, but it was not working. She said she had been in contact with her corporate
maintenance personnel, and he instructed her to continue to seal the roof. She said the area at the north
entrance was better and was now dry and she was going to replace the sheet rock in the next week or so.
She said the area on 900 hall and the south lobby continued to leak despite repairs. She said a ceiling that
leaks and was in disrepair could cause falls, changes in resident condition and overall affect their health
and dignity. During an interview on 10/22/25 at 11:00 am the Administrator said maintenance was
responsible for the repairs of the facility and had been on the roof, applied sealant but despite the repair the
roof continued to leak. She said they had reached out to corporate and was instructed to seal the roof as
needed. She said a leaking ceiling and ceiling in disrepair could affect the residents overall health, safety
and dignity. She said she expected the environment to be free of hazards and would continue to work to
see the repairs were completed. Record review of a facility policy titled Quality of Life - Homelike
Environment dated June 2024 indicated, .Residents are provided with a safe, clean, comfortable and
homelike environment. 2. the facility staff and management shall maximize to the extent possible the
characteristics of the facility that reflect a personalized setting; a. clean, sanitary, and orderly environment;
daily cleaning and monthly deep cleaning .
Event ID:
Facility ID:
455855
If continuation sheet
Page 22 of 22