F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to ensure each resident was treated with
respect, dignity, and care for each resident in a manner and in an environment that promotes the
maintenance or enhancement of their quality of life, recognizing each resident's individuality. The facility
failed to protect and promote the rights of the resident for 1 of 20 (Resident #19) residents in that:
CNA A failed to provide Resident #19 privacy during incontinent care.
This could place residents at risk for diminished quality of life and loss of dignity and self-worth.
The findings included:
A record review of Resident #19's face sheet, dated 09/20/23, revealed a [AGE] year-old female was
admitted to the facility on [DATE] with diagnoses to include COPD (lung disease), muscle weakness, major
depressive disorder (mental illness), heart disease, dementia (cognitive loss), and hypertension (high blood
pressure).
Record review of Resident #19's Comprehensive Minimum Data Set assessment, dated 01/18/23, revealed
Resident#19 had a BIMS of 07 which indicated the resident's cognition was severely impaired. Resident
#19 required total dependence with one person assist with personal hygiene and toilet use. Resident #19
was always incontinent of bladder and bowel.
Record review of Resident #19's care plan, dated 0/27/23, revealed Resident #19 required assist x 1 with
hygiene and toilet use. The care plan further revealed resident had incontinence with interventions to offer
toileting every 2 hours and provide incontinence care after each incontinent episode.
During an observation on 09/19/23 at 02:09 PM CNA A was providing incontinent care for Resident #19.
CNA A went to wash her hands between glove changes in resident bathroom, she did not cover Resident
#19 leaving residents bottom exposed.
During an interview on 09/19/23 at 04:00 PM with CNA A, she stated she should have provided privacy
when she went to the bathroom to wash her hands. She stated the reason why the resident was left
exposed was my mistake I got in a hurry. She stated the potential negative outcome was a dignity issue.
She stated the resident would lose dignity not providing privacy. She stated she had been trained and she
does skills checkoffs every 3 to 4 months.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 33
Event ID:
455871
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 09/20/23 at 01:35 PM with the ADM, she stated staff should have provided privacy
when they leave bedside to wash hands. She stated all staff have been trained on privacy. She stated the
ADON does training and skills checkoffs quarterly. She stated the potential negative outcome could be a
dignity issue being exposed. She stated her expectations were to provide privacy on all occasions.
During an interview on 09/20/23 at 01:50 PM with the DON, she stated the resident should be covered with
a towel or sheet when the CNA leaves to wash hands. She stated the ADON was responsible for training
and monitoring CNA's using the skills checkoffs. She stated the CNA's do skills checkoffs every 3-4
months. She stated the potential negative outcome of not providing resident privacy could be someone
walking in room, resident embarrassed or frightened. She stated her expectations were for staff to provide
privacy and not expose the resident to the world.
During an interview on 09/20/23 at 02:03 PM with the ADON, she stated when asked if resident should be
provided privacy when a CNA leaves to wash hands Absolutely. She stated the CNA's should pull the
curtain and closed the door to residents' room. She stated the staff had been trained to provide privacy
during incontinent care. She stated she does skills checkoffs with CNA's every 3-4 months. She stated her
expectations were for everyone to provide privacy. She stated the potential negative outcome could be a
dignity issue.
Record review Perineal Care (cleaning the private areas of a resident) Return Demonstration dated 2022
revealed CNA B completed skills demonstration on 07/21/23.
Record review of the following policy labelled Resident Rights dated 02/21 revealed the following:
Policy Statement: Employees shall treat all residents with kindness, respect and dignity.
Policy Interpretation and Implementation:
1. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include
the
resident's right to:
a. a dignified existence;
b. be treated with respect, kindness, and dignity; .
Record review of the following policy labelled Resident Rights Guidelines for All Nursing Procedures dated
10/10 revealed the following:
Purpose: To provide general guidelines for resident rights while caring for the resident.
Preparation:
l. Prior to having direct-care responsibilities for residents, staff must have appropriate in-service training on
resident rights, including: .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 2 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
b. Resident dignity and respect; .
Level of Harm - Minimal harm
or potential for actual harm
f. Close the room entrance door and provide for the resident's privacy .
Record review of policy labelled Perineal Care dated 01/20/23 revealed the following:
Residents Affected - Few
Policy Statement: Perineal Care is providing cleanliness and comfort to the resident, to prevent infections,
skin irritation, and to observe the resident's skin condition.
Steps in the Procedure .
2. Provide privacy. i.e., pull curtain, close door .
5. Adjust bedding to resident's comfort and provide dignity during care .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 3 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, interview and record review, the facility failed to ensure sure each resident had a
right to a safe, clean, comfortable, and homelike environment in the facility and failed to provide
housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior
in 4 of 5 common baths (100/200, 300, 500 and 600), reviewed for environment, in that:
The facility failed to ensure resident use common areas were clean, safe and did not need repair.
These failures could place residents at risk for living in an unsafe, unclean, uncomfortable, and unhomelike
environment which could cause a decline in resident psychosocial well-being.
The findings include:
On 9/18/23 at 4:27 PM an observation was made of the 100/200 bath. The shower chair in the room had a
heavy buildup of residue and dirt on the mesh back. There were three dried brown mounds on the floor in
the shower stall. The mounds were approximately an inch in diameter.
On 9/18/23 at 4:32 PM an observation was made of the hall 300 bath. The shower chair had a buildup of
residue on the mesh back and there was a gallon of body wash, stored on the floor. There was a bag of
clean folded linens in the sink.
On 9/18/23 at 4:49 PM an observation and interview were conducted in the hall 500 bath with CNA D. She
stated that the shower chairs were cleaned after each resident. Regarding any deep cleaning of shower
chair, she stated, CNAs were not responsible for this duty. She added she was unsure who deep cleaned
the shower chairs. There was also a dirty unlabeled hairbrush.
On 9/18/23 at 5:07 PM an observation was made of the hall 600 shower. The shower chair mesh back had
a buildup of residue, and the mesh was frayed and pulling apart. There was a large bag of clean folded
linens in the chair. There was a gallon jug of body wash on the floor with no cap on. The light was not
operational in the toilet area.
On 9/18/23 at 6:01 PM an interview was conducted with the DON regarding cleaning of the baths. She
stated the nursing department had new aides. Regarding any deep cleaning of the shower chairs, she
stated staff should conduct deep cleaning. Regarding what could result from unclean shower chairs, she
stated infection control.
On 9/19/23 at 9:27 AM an observation was made of the hall 600 shower. The pink shower chair had mesh
back that was frayed and pulling from the frame. The light was out at the toilet area. There was a large
amount of towels that were bagged and clean and placed in a chair.
On 9/19/23 at 11:31 AM an observation was made of the hall 100/200 bath. One of one shower chair had
heavy buildup residue on the mesh back. There was a heavy accumulation of dirt on one of two ceiling
vents. The privacy curtain was missing at the toilet.
On 9/19/23 at 10:38 AM an interview was conducted with Housekeeper A, regarding housekeeping duties
in the baths. She stated, they take out the trash, wipe down the shower, sweep and clean shower chairs.
She stated that they conduct deep cleaning every other day. For deep cleaning they use DC 33
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 4 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
and use a scrub brush. She stated, she was new and had only been here a week and a half.
Level of Harm - Minimal harm
or potential for actual harm
On 9/20/23 at 1:38 PM an interview was conducted with the Housekeeping Supervisor. Regarding shower
cleaning duties, she stated, housekeeping staff only cleaned the shower room and brought soap and
towels. She added housekeeping staff did not clean the shower chairs, but wheelchairs and shower chairs
were cleaned by nurse aides on the night shift.
Residents Affected - Some
Observation on 9/20/23 at 1:52 PM in the hall 100/200 bath revealed the wall cabinet bottom shelf had an
unlabeled dirty brush.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator regarding issues found in the
facility. Regarding the cleanliness of resident baths, she stated the cleanliness issues occurred because
staff were not doing as good a job cleaning. Regarding what she expected staff to have done, she stated
staff should have cleaned the entire shower chairs between residents and label the hairbrushes. Regarding
whom was responsible for ensuring that the baths and shower chairs were clean, she stated nursing staff
was responsible. Regarding what could result from the cleaning issues, she stated possible contamination
and the spread of bacteria.
On 9/20/23 at 3:03 PM an interview was conducted with the DON regarding the resident shower chairs.
Regarding whom was responsible for ensuring the shower chairs were clean, she stated the DON.
Regarding why the situation happened with the shower chairs being dirty, she stated nursing staff were
paying attention to what was seen (shower chair front area) and not the things not seen (shower chair mesh
backs). She added she expected staff to clean the equipment. She further stated she had not had a chance
to train this rotation staff shift (9/20/23) regarding the cleaning of shower chairs.
Record review of the In-Service Attendance Record dated 9/18/23 revealed staff were given an in-service
with the Subject: Cleaning and Disinfection of Resident Care Equipment. Further record review of the
in-service attendance record revealed the attached guidelines did not cover specifics of cleaning shower
chairs.
Record review of the facility policy titled Cleaning and Disinfecting Non-Critical Resident Care Equipment,
Revised April 2020, revealed the following documentation, Purpose. The purpose of this procedure is to
provide guidelines for disinfection of non-critical resident care items. Preparation. General Guidelines.
1. Discard resident care items when damaged or so grossly soiled that a disinfection process is not
effective in rendering the item clean.
3. The following categories are used to distinguish the levels of sterilization/disinfection necessary for items
used in resident care.
c. Non-critical items are those that come in contact with intact skin but not mucous membranes.
d. Reusable items are cleaned and disinfected are sterilized between residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 5 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based
interview and record review, the facility failed to ensure MDS automated data processing requirements
were followed regarding encoding data and transmitting data for a discharge of 1 of 1 resident reviewed
(Resident #58), in that:
Residents Affected - Some
1)The facility failed to submit a discharge MDS for Resident #58 who discharged from the facility on
5/19/23.
These failures could lead to inaccuracies in resident MDS records.
The findings include:
Record review of admission MDS dated [DATE] and Progress Notes dated 3/23/23, for male Resident #58
revealed that he was admitted to the facility on [DATE]. The resident had active diagnoses of CVA (stroke),
hypertension (high blood pressure), diabetes mellitus (blood sugar imbalance), hyperlipidemia (elevated
cholesterol), hemiplegia (one side weakness). The resident had a BIMS score of 14 indicating the resident
was cognitively intact.
Record review of the ASEQ Survey documentation system revealed that Resident #58 had a MDS Record
over 120 days old.
Record review of the Progress Notes for Resident #58 dated 5/19/23 revealed the resident was discharged
home on 5/19/23.
Record review of the MDS 3.0 Resident Assessments listing revealed Resident #58's final MDS
documentation stated, Date - 5/19/23, Status - In Process Entry/Discharge - 10 - Discharge - Return not
anticipated . All other MDSs (admission and Entry) had a Status of Production Accepted.
On 9/20/23 at 9:29 AM an interview was conducted with the MDS Coordinator regarding Resident #58's
discharge MDS dated [DATE]. She pulled it up on the computer and stated, It was not done. Regarding why
the discharge MDS was not done, she stated she just missed it. Regarding whom was responsible for
ensuring that the discharge MDS's were completed, she stated, she was. She added, she normally would
go into the system and complete the MDS upon discharge. Regarding what could result from the discharge
MDS not being completed, she stated on discharge, it could not have any effect on the residents. She
added if the resident stayed in the facility, he would have been on the regular schedule and his MDS would
not have been missed. Regarding her process of tracking when MDS's were due, she stated, she had a
handwritten schedule form. She added the MDS system prompts her when MDS's are due, and then she
would write it on a handwritten schedule. She further stated if a resident was in house, the system would
pick up the due date; if they were discharged , then it's up to her to track.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator. Regarding the MDS submission
issue, she stated it was an oversight that caused it to be missed. Regarding what she expected staff to
have done, she stated to have completed the MDS when due. Regarding whom was responsible for the
completion of MDS submissions, and she stated, the MDS Coordinator. Regarding what could result from
not submitting a discharge MDS and she stated no effect on the resident. She further stated regarding
Resident #58, that he now participates in outpatient therapy in the facility.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 6 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Level of Harm - Potential for
minimal harm
Residents Affected - Some
On 9/20/23 at 5:38 PM an interview was conducted with ADON regarding a policy related to MDS
submissions. She stated, the facility followed CMS/RAI guidelines on MDS submissions and there was no
specific facility policy.
On 9/21/23 at 11:35 AM interview was conducted with the MDS Coordinator regarding the deadline for the
submission of Resident #58's discharge MDS. She stated, she believed it should have been done within 48
hours of discharge. She added that she completed the discharge MDS for Resident #58 on 9/20/23.
Record review of the Centers for Medicare & Medicaid Services, Long-Term Care Facility Resident
Assessment Instrument 3.0 User's Manual Version 1.17.1, October 2019 revealed the following
documentation, CHAPTER 5: SUBMISSION AND CORRECTION OF THE MDS ASSESSMENTS .
5.2 Timeliness Criteria .
Encoding Data: Within 7 days after completing a resident's MDS assessment or tracking record, the
provider must encode the MDS data (i.e., enter the information into the facility MDS software). The
encoding requirements are as follows:
. For a . Discharge, encoding must occur within 7 days after the MDS Completion Date .
Transmitting Data: Submission files are transmitted to the QIES ASAP (Quality Improvement and Evaluation
System (QIES) Assessment and Submission and Processing) system using the CMS wide area network.
Providers must transmit all sections of the MDS 3.0 required for their State-specific instrument .
Transmission requirements apply to all MDS 3.0 records used to meet both federal and state requirements .
- Assessment Transmission: . All other MDS assessments must be submitted within 14 days of the MDS
Completion Date
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 7 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure all Pre-admission Screening and Resident Review
(PASRR) Level I residents with mental illness were provided with a PASRR Evaluation assessment for 2 of
18 residents (Residents #35 and #45) reviewed for PASRR screening, in that:
Residents Affected - Few
Residents #35 and #45 did not have an accurate PASRR Level 1 assessments when they had a diagnosis
of mental illness.
These failures could place residents with an inaccurate PASRR Level 1 Evaluation at risk for not receiving
care and services to meet their needs.
The findings were:
Resident #35:
Record review of Resident #35's electronic face sheet revealed a [AGE] year-old male most recently
admitted to the facility on [DATE]. The face sheet listed under Diagnoses Information, Schizoaffective
Disorder, Bipolar type.
Record review of Resident #35's Quarterly MDS dated [DATE], revealed under section I Active Diagnoses,
a diagnosis of Schizoaffective Disorder, Bipolar type. Additionally, under Section C Cognitive Patterns, the
MDS revealed a BIMS of 1 indicating the resident was severely cognitively impaired.
Record review of Resident #35 most recent care plan, undated, revealed a focus area and diagnosis of
Schizoaffective Disorder, Bipolar type, this problem started 06/21/2021. Resident #35 is on Hospice and
currently not prescribed psychotropics.
Record review of Resident #35's Preadmission Screening and Resident Review Level One (PL1) form
dated 3/16/2021 revealed under section C0100 Mental Illness an answer of No, indicating the resident did
not have a mental illness.
Resident #45:
Record review of Resident #45's electronic face sheet revealed a [AGE] year-old female most recently
admitted to the facility on [DATE]. The face sheet listed under Diagnosis Information a diagnosis of
Catatonic Schizophrenia.
Record review of Resident #45's Quarterly MDS dated [DATE], revealed under section I Active Diagnoses,
a diagnosis of Catatonic Schizophrenia. Additionally, under Section C Cognitive Patterns, the MDS revealed
a BIMS of 99 indicating the resident was severely cognitively impaired.
Record review of Resident #45's most recent care plan, undated, revealed a focus area and diagnosis of
Catatonic Schizophrenia, this problem started 03/09/2023. Resident #45 was prescribed Trazadone 100mg
once a day to address this diagnosis.
Record review of Physician progress notes for Resident #45 dated 09/20/2023 revealed under current
medications, Resident #45 was prescribed Trazadone 100mg once a day to address his diagnosis of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 8 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Catatonic Schizophrenia.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #45's Preadmission Screening and Resident Review Level One (PL1) form
dated 3/09/2023 revealed under section C0100 Mental Illness an answer of No, indicating the resident did
not have a mental illness.
Residents Affected - Few
During an interview conducted on 09/20/23 at 11:07AM with the Administrator, she verified Residents #35
and #45 had a diagnosis of mental illness. The ADM verified Residents #35, and #45 had inaccurate
PASRR 1 Evaluations and no subsequent PASRR 2 Evaluations. The ADM stated it was the MDS nurses'
responsibility to ensure every resident admitted to the facility has an accurate PASRR 1 Evaluation. The
ADM also stated it was the MDS nurses' responsibility to ensure PASRR 1 Evaluation are completed
accurately by comparing them to the residents' medical records. The ADM stated the potential harm if a
resident with a diagnosis of a mental illness who had a negative PASRR 1 Evaluation, and no subsequent
level two evaluation was the residents could potentially go without services.
During an interview with the DON on 09/20/23 at 1:52PM, she verified Residents #35 and #45 had
diagnosis of mental illnesses. The DON confirmed Residents #35 and #45 did not have PASRR 2
Evaluation as their PASRR 1 Evaluations were negative after review. The DON stated it was the MDS
nurses' responsibility to ensure every resident admitted to the facility has an accurate PASRR 1 Evaluation.
The DON also stated it was the MDS nurses' responsibility to ensure PASRR 1 Evaluation are completed
accurately by comparing them to the residents' medical records. The DON stated the potential harm to a
resident without an accurate PASRR 1 Evaluation and a subsequent PASRR 2 Evaluation was the residents
will not receive the services they need.
During an interview with the MDS nurse on 9/20/23 at 10:25am, she stated Residents #35 and #45 did not
have PASRR 2 Evaluations as their PASRR 1 Evaluations were inaccurately negative. The MDS nurse
stated Residents #35 and #45 did not have accurate PASRR 1 Evaluations as both residents have a
diagnosed mental illness. The MDS nurse stated it was her responsibility to ensure every resident entering
the facility had a completed and accurate PASRR 1 Evaluation. The MDS nurse also stated it was her
responsibility to ensure any new mental health diagnosis added after entry to the facility that warranted a
new PASRR 1 Evaluation were completed. The MDS nurse stated she did not know why #35 and #45 did
not have positive PASRR 1 Evaluation due to having had a mental illness diagnosis. The MDS nurse stated
the potential negative outcome for residents not having an accurate PASRR 1 Evaluation and subsequent
PASRR 2 Evaluation are the residents may not be offered the services they may need for their diagnosis.
[NAME] Oaks Preadmission Screening and Resident Review (PASRR) Policy
Revised 2/1/2023:
The facility policy for PASARR states all applicants to a Medicaid-certified nursing facility are evaluated for
mental health prior to admissions and offered the most appropriate setting for their needs. If the PASARR
level one screening indicated the individual may have an Intellectual Disability or a Mental Illness diagnosis
the facility will confer with local mental health providers to complete a PASARR level two screening.
Following the completion of the level two screening a care plan will be developed by the facility in order to
meet the needs of a resident with an Intellectual Disability or a Mental Illness diagnosis.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 9 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that the resident environment
remained as free of accident hazards as was possible in 4 of 5 Baths (100/200, 300, 400 and 500) and 1 of
22 resident rooms (room [ROOM NUMBER]) reviewed, in that:
The facility failed to maintain resident use hot water at safe and comfortable temperatures. Resident-use
hot water was not reliably controlled. Hot water temperatures ranged from 113.5 to 117.9 F, and
The facility failed to ensure chemicals were stored in a manner to prevent contamination of resident use
items.
This failure could place residents at risk for injuries related to chemical contact and could place residents at
risk for sustaining scalding injuries when using resident-use/resident accessible hot water.
The findings include:
Observation on 9/18/23 at 2:09 PM in room [ROOM NUMBER] revealed the hot water at the room's hand
sink was 117.5°F.
Observation on 9/18/23 at 2:15 PM revealed the hot water in room [ROOM NUMBER] tested at
117.9°F and the Activity Director was a witness at this time.
On 9/18/23 at 4:27 PM an observation was made of the 100/200 bath, and it was unlocked. There was a
spray bottle of Peroxide Multi Surface Cleaner and Disinfectant on the top shelf of the wall cabinet which
was locked. The key to the cabinet lock was attached to the side of the cabinet. This cleaner was stored
next to hair moisturizer and disposable briefs. The cleaner was also stored above resident toiletries, dirty
razors, and lotion. The peroxide cleaner was labeled, Causes moderate irritation. Harmful if inhaled. Avoid
contact with eyes or clothing.
On 9/18/23 at 4:32 PM an observation was made of the hall 300 bath. It was unlocked. There was a spray
bottle of DC 33 Spray Disinfectant that was leaning at a slant and stored next to hair conditioner, shampoo
and body wash, and on the top cabinet shelf. The shelf was located above disposable gloves, deodorant
and toothbrushes. This disinfectant was stored in a locked wall cabinet with the key attached to a chain on
the side of the cabinet. The hot water in the room was 113.5°F.
On 9/18/23 at 4:49 PM an observation was made of the hall 500 bath with CNA D. The locked wall cabinet
had a spray bottle of Peroxide Multi Surface Cleaner stored next to disposable briefs and toothbrushes on
the top shelf. On the bottom shelf was another spray bottle of the same peroxide cleaner that was labeled,
Causes moderate irritation. Harmful if inhaled. Avoid contact with eyes or clothing. Also on the bottom shelf
was an aerosol can of Disinfectant Spray label with the name Resident #44. Further labeling on the can
was as follows, May cause irritation. Avoid contact with the eyes and skin. There was also an aerosol can of
Monterey Mist Odor Eliminator and Air Freshener that was labeled, Danger. Extremely flammable aerosol.
Causes serious irritation. May cause allergic skin reaction. May cause drowsiness or dizziness. The lower
shelf also had body wash, baby oil cream that was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 10 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
labeled with the name Resident #41, razors, lotion, and disposable briefs.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 9/18/23 at 5:06 PM, CNA D stated shower 100/200, had the cleaners stored on the
top shelf. Regarding why the cleaners were stored on the top shelf, she stated, when she started working in
the facility, that was where they were stored. She stated she was not told anything differently as far as
storing chemicals. Regarding what could result from storing chemicals with and above resident use items,
she stated, skin breakdown, and chemicals could get in residents' mouths via the toothbrush.
Residents Affected - Some
Observation on 9/18/23 at 5:12 PM the hall 400 shower was unlocked. The hot water at the sink was
115.9°F. The wall cabinet was empty, but there was a sign on the outside of the cabinets stating,
Please do not place disinfectant in cabinet.
Observation on 9/18/23 at 5:26 PM in room [ROOM NUMBER] the hot water was still 117.9°F.
On 9/18/23 at 5:30 PM an interview was conducted with the Maintenance Supervisor. He stated that he
looked for a range of 100 to 110°F as being correct for resident use hot water. He stated that he had
never checked the water in room [ROOM NUMBER] on the 400 hall. Regarding his water temperature
monitoring routine, he stated he checked rooms randomly every week. Normally he checked temperatures
in the morning, and at times later in the day. He added that room [ROOM NUMBER] was closest to the
water heater and Halls 300 and 400 were on the same water heater. He stated, everyone was using water
in the mornings which could decrease the water temperature readings. Regarding what could result from
water temperatures being elevated, he stated, the water could scald residents. He further stated that he
had been working in the facility two months. He added that the TELS (online maintenance documentation
and scheduling) system was used for the facility.
On 9/18/23 at 6:01 PM an interview was conducted with the DON regarding chemical storage in the baths.
Regarding what CNA's had been instructed to do regarding the storage of chemicals, she stated, toiletries
should not be stored with chemicals. She stated she had conducted in-services on chemical storage, but
not recently. She added, the facility had new aides. Regarding when aides would have been instructed
about chemical storage, she stated it was probably conducted on hire. Regarding what could result from the
storage of chemicals with resident items, she stated, the chemicals could spill on resident items and could
hurt somebody.
Observation on 9/19/23 at 9:32 AM, revealed bath 300 had DC 33 disinfectant spray stored in the wall
cabinet on a lower shelf next to an open box of gloves.
On 9/19/23 at 9:37 AM an interview was conducted with TNA A, regarding the hall 300 bath chemical
storage. She stated the gloves were used by staff when bathing resident's backs and bodies. She added
that chemicals should be stored on the bottom shelf and personal items on the top shelf. She further stated,
the DON did not address glove storage related chemical storage. She added, she had asked the DON
about chemical storage this morning (9/19/23). She stated she usually used the hall 500 bath and the
gloves were stored in a bin and not the cabinet. Regarding what could result from storing chemicals next to
the gloves, she stated, chemicals could irritate resident's skin.
On 9/19/23 at 4:10 PM an interview was conducted with the Maintenance Supervisor regarding the Water
Temperature Log documentation that revealed water temperatures had reached 117 degrees F in previous
weeks. He stated he was not sure of what was causing the water temperature fluctuations. He added it
could be resident use and the recirculating pumps. He stated the fluctuations seemed random. He
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 11 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
also stated that he had not contacted a plumber about the situation. He added, he flushed out a water
heater last month. Regarding his reaction when he got temperatures above 110°F, he stated, he just
kept track of the temperatures and checked the rooms again. He added he adjusted the water heaters a
couple of times when temperatures were high and he would go back and retest, and it usually went down.
He added, if the water got excessively high, he would shut off the hot water heater and call the facility's
regional corporate staff.
On 9/20/23 at 9:00 AM an interview was conducted with the Maintenance Supervisor regarding hot water.
He stated the plumber came to the facility today (9/20/23) and explained how the water circulates up one
side of the hall and down the other with one recirculating pump. He added the facility replaced a
recirculating pump before his employment. He stated the plumber told him that the water temperatures
would fluctuate.
On 9/20/23 at 1:40 PM an observation and interview were conducted with the Housekeeping Supervisor of
the hall 400 janitors closet and the DC 33 Disinfectant. The label documented, Danger. Corrosive. Causes
irreversible damage and skin burns. At that time The Housekeeping Supervisor stated, staff should use the
tackle boxes (to store the DC 33); each shower room should have one with a bottle of DC 33 and a brush.
She added when she checked the showers, the tackle boxes were gone. She further stated all the chemical
bottles should have a label. Regarding chemicals being stored with resident toiletries, she stated, staff
could not store chemicals with resident use items. Regarding the baths, she stated there may be tackle
boxes in the baths, but nothing in the tackle boxes.
Observation on 9/20/23 at 1:46 PM, the hall 400 bath tacklebox was empty.
Observation on 9/20/23 at 1:49 PM, the hall 500 bath had no tacklebox in the Bath.
Observation on 9/20/23 at 1:52 PM in the hall 100/200 bath, the tacklebox only had a brush in it.
Observation of the locked wall cabinet revealed the bottom shelf had an unlabeled dirty brush, hair
conditioner, foot powder, and deodorant on the shelf next to a spray bottle labeled Peroxide Multi Surface
Disinfectant and Cleaner.
An Interview was conducted with the Housekeeping Supervisor on 9/20/23 at 1:53 PM. She stated
regarding the 100/200 bath peroxide cleaner, That's not even the right bottle. We don't have Peroxide
Multi-Surface Cleaner anymore. We have DC 33 Disinfectant Cleaner. I have given nursing staff the correct
bottles; I don't know how many times.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator regarding chemical storage in
the resident baths and hot water being over 110 degrees F. Regarding why these issues happened, she
stated for the chemicals it was an education issue. Regarding the hot water, she stated it was a possible
recirculating pump issue. Regarding what she expected staff to have done, she stated chemicals should be
stored separately and the plumber should have been called about the hot water. Regarding whom was
responsible in these cases, she stated chemicals was Nursing and the hot water was the Maintenance
Supervisor. Regarding what could result from these issues she stated the chemicals could have chemical
spillage and the water had a potential for burns.
On 9/20/23 at 3:03 PM an interview was conducted with the DON. Regarding why staff had issues with the
storage of chemicals with resident items, she stated, the regional nurse told her that there was no policy on
the storage of chemicals as to what goes where. Their facility guidance just said that all chemicals should
be locked and not accessible to residents. Regarding whom was responsible for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 12 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
ensuring that chemicals were stored properly and not with resident items, she stated, she would check
showers on supervisory rounds. She stated that she expected staff to store chemicals correctly. She also
added that she had not gotten this staff rotation/shift (9/20/23) trained yet regarding the storage of
chemicals in baths.
Record review of the facility's current undated guidelines titled TELS Masters, F689 Accidents - Water
Temperatures, revealed the following documentation, F689 - Description - the facility must ensure that the
resident environment remains free of accident hazards as is possible, and each resident receives adequate
supervision and assistance devices to prevent accidents.
Purpose - the purpose of recording your water temperatures is to assure the surveyor that your facility is
remaining as free from accidental burns and scalds as possible, and that any issues are addressed in a
prompt and consistent manner. Surveyors will often test water temperatures at hand sinks, and bathing tubs
with a thermometer if they hold their hands under the water and feel it is too hot or note their skin turning
red.
Common causes - a common cause of tap water burns to the elderly, include slipping and falling in the
bathing tub and not being able to get back up. Residents may also not check the water before touching it.
Other causes could come from mechanical issues such as temperature changes that occur when the water
is being used in other areas of the building, or a plumbing malfunction that causes a sudden burst of
scalding water. Please note that long-term care residents may be more susceptible to burns than other
individuals due to several factors. These include decreased skin sensitivity, communication abilities, and the
inability to react quickly when exposed to hot water.
State Regulations - F689 is typically enforced by the state department of health. Each state will have its
own regulations on maximum water, temperature allowed, but it typically will fall between 105 to 115°
F. Check with your surveyor .
To gain even more efficiencies, TELS recommends using TELS mobile to record your water temperatures
as you perform the testing. After you've tested the water, record the temperature readings in the attached
log and note any concerns in the comment section. You can continue this process until all areas requiring
testing are complete.
Task Instructions. The rest of the temperature location suggested below may not apply to your type of
facility. Please check with your regional support staff.
1. For burn prevention, federal guidelines advise that you keep domestic water temperature is below
120°F, although this temperature can still cause burns if exposure reaches five minutes. Many states
have even stricter standards that set maximum temperatures lower than 120°F. Although 100°F is
considered a safe water temperature for bathing.
2. Test temperature in shower areas.
3. Test temperatures at the mixing valve.
4. Check resident rooms at the end of each wing on a rotating basis or per facility policy.
5. Common area bathrooms, public bathrooms, and any other area having sinks should be checked and
recorded as well.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 13 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Record results in the water temperature log.
Level of Harm - Minimal harm
or potential for actual harm
1. Note any discrepancies.
2. Adjust water heater settings as required.
Residents Affected - Some
3. Read test is necessary.
Record review of the Logbook Documentation, for water temperatures from 6/19/23 through 9/14/23
revealed of the 12 approximately weekly water temperature checks, eight of the weeks documented water
temperatures in the facility above 113°F in resident rooms and resident use areas. Further record
review of the 12 weeks of testing revealed that when temperatures were in the range of 113 or above there
was no documentation or comments as to any interventions that were taken. Additional Record review of
the facility Water Temperature Logs revealed that there were no times documented as to when the
temperatures were taken. The documentation was as follows:
On 8/28/23, room [ROOM NUMBER], 307 and 308 had hot water temperatures at 115°F. There was
no documentation of checking any rooms on Halls 200, 400 and 600.
On 8/24/23 rooms [ROOM NUMBERS] had hot water temperatures at 116°F. There was no
documentation that water temperatures were taken in resident rooms are baths on hall 400.
On 8/14/23 one shower room on hall 100 and one room on halls 100, 200, 300, 400, 500 and 600 were
tested. The temperatures range from 113°F to 115°F in the resident rooms tested on hall 100,
300, 400, 500 and 600.
On 8/9/23 water temperatures were tested on all six halls except hall 400. Hot water tested in rooms 108,
201 and the 100/200 shower were 113°F. The hot water in room [ROOM NUMBER] was 114°F
and the hot water in the 100 hall restroom was 117°F.
On 8/3/23 the resident hot water was tested on all six halls except for hall 400. The hot water in the 100/200
bath was 113°F.
On 7/18/23 one resident room was tested on all six halls and the shower room on 100 and 600. The hot
water in room [ROOM NUMBER] was 113°F.
On 7/3/23 temperatures were documented as tested on all six halls, but no specific rooms were
documented. On hall 400 the hot water was 114°F.
On 6/26/23 the water was tested on all six halls. There were no specific resident rooms documented. On
hall 100 the hot water was 113°F.
Review of the current American Burn Association Scald Injury Prevention Educator ' s Guide provided the
following information:
.although scald burns can happen to anyone, .older adults and people with disabilities are the most likely to
incur such injuries .High Risk groups .Older Adults .Older adults, .have thinner skin so hot liquids cause
deeper burns with even brief exposure. Their ability to feel heat may be decreased due to certain medical
conditions or medications so they may not realize water is too hot until
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 14 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
injury has occurred. Because they have poor microcirculation, heat is removed from burned tissue rather
slowly compared to younger adults . People With Disabilities or Special Needs .Individuals who may have
physical, mental or emotional challenges or require some type of assistance from caregivers are at high
risk for all types of burn injuries including scalds sensory impairments can result in decreased sensation
especially to the hands .so the person may not realize if something is too hot. Changes in a person ' s
perception, memory, judgment or awareness may hinder the person ' s ability to recognize a dangerous
situation .or respond appropriately to remove themselves from danger .
Further review of the Guide revealed that 100 degree F. water was a safe temperature for bathing. Water at
120 degrees F. would cause a third degree burn (full thickness burn) in 5 minutes and 124 degrees F. water
would cause a third degree burn in 3 minutes. The Guide further documented that water at 127 degrees F.
caused third degree burns in 1 minute and water at 133 degrees F. caused third degree burns within 15
seconds. Water temperatures at 140 degrees F. caused third degree burns within 5 seconds.
Record review of the facility policy title Maintenance Service, Revised November 2021, revealed the
following documentation, Policy Statement. Maintenance service shall be provided to all areas of the
building, grounds, and equipment. Policy Interpretation, and Implementation.
1. The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a
safe and operable manner at all times.
2. Functions of maintenance personnel include but are not limited to:
a. Maintaining the building in compliance with current federal, state, and local laws, regulations, and
guidelines.
b. Maintain the building in good repair and free from hazards.
f. Establishing priorities in providing repair services .
i. Providing routinely scheduled maintenance service to all areas.
j. Others that may become necessary or appropriate.
3. The Maintenance Director is responsible for developing and maintaining a schedule of maintenance
service to assure that the buildings, grounds, and equipment are maintained in a safe and operable
manner.
10. Maintenance personnel shall follow, establish safety regulations to ensure the safety and well-being of
all concerned
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 15 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents who were incontinent of
bladder or had a urinary catheter received appropriate treatment and services to prevent urinary tract
infections and to restore continence to the extent possible for 2 of 3 Residents (Resident #24 and #32)
reviewed for incontinent care.
1. CNA B failed to properly clean labia (middle of vaginal area) and wash hands between glove changes
while providing incontinent care to Resident #24.
2. CNA C failed to change gloves and wash hands when going from dirty to clean while providing
incontinent care to Resident #32.
This failure had the potential to affect residents by placing them at an increased risk of exposure to
communicable diseases and infections.
Findings include:
Resident #24
Record review of face sheet for Resident #24, dated 09/20/23, revealed an [AGE] year-old female admitted
to the facility on [DATE] with the following diagnoses: dementia (cognitive loss), atrial fibrillation (irregular
heartbeat), muscle weakness, anxiety (feeling of fear and worry), hypertension (high blood pressure) and
diabetes (high blood sugar).
Review of Resident #24's MDS, dated [DATE] revealed Resident #24 had a BIMS of 04 which indicated the
resident's cognition was severely impaired. The MDS revealed Resident #24 required extensive one person
assist with toilet use and limited one person assist with personal hygiene. The MDS further revealed
Resident #24 was always incontinent of bladder and bowel.
Record review of Resident #24's Comprehensive Care Plan dated 09/12/23 revealed the resident required
assist x 1 with bathing/hygiene and toileting. The Resident #24 was incontinent of bowel and bladder. The
interventions included check for incontinence every 2 hours and toilet every 2 hours. Resident #24 was at
risk for pressures ulcers related to incontinence. The interventions included keep clean and dry as possible,
provide incontinence care after each episode and report redness or skin breakdown immediately.
During an observation on 09/19/23 at 02:27 PM CNA B was providing incontinent care for Resident #24.
CNA B did not clean the labia (middle of resident's vaginal area). CNA B removed gloves then turned
around and picked up clean brief off bed side table, opened brief and placed brief beside Resident #24.
CNA B donned new gloves and put brief on Resident #24. CNA B did not wash hands after doffing gloves
or before donning new gloves.
During an interview on 09/19/23 at 04:18 PM with CNA B, she stated she should have washed her hands
after removing dirty gloves, before touching clean items and donning new gloves. CNA B stated she forgot
to wash her hands and close the resident's door. She stated the potential negative outcome could be
spread of germs. She stated the potential negative outcome of not properly cleaning a resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 16 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
could cause skin irritation, infections and UTI's. She stated she had been trained on proper incontinent
care, resident privacy and infection control. She stated she does skills checkoffs every 3 to 4 months.
Resident #32
Record review of face sheet for Resident #32, dated 09/20/23, revealed an [AGE] year-old female admitted
to the facility on [DATE] with the following diagnoses: dementia (cognitive loss), muscle weakness,
hypertension (high blood pressure), and anxiety (feeling of fear or worry).
Review of Resident #32's MDS, dated [DATE] revealed Resident #32 had a BIMS of 05 which indicated the
resident's cognition was severely impaired. Resident #32 required total dependence with one person assist
with personal hygiene and dressing. Resident #32 was frequently incontinent of bladder and bowel.
Record review of Resident #32's Comprehensive Care Plan dated 06/23/23 revealed Resident #32
experiences bladder incontinence related to dementia with interventions to ensure adequate bowel
elimination and provide incontinence care after each episode. The care plan further revealed Resident #32
required assist x 1 with hygiene and toileting.
During an observation on 09/19/23 at 02:52 PM CNA C was providing incontinent care for Resident #32.
CNA C cleaned front side of Resident #32 and then turned resident #32 touching her arm and leg with dirty
gloves.
During an interview on 09/19/23 at 04:41 PM with CNA C, she stated she should have changed her gloves
before turning resident #32. She stated the potential negative outcome could be spread bacteria and
infection. She stated she had been trained and did skills checkoffs every 3-4 months.
During an interview on 09/20/23 at 01:35 PM with the ADM, she stated she does not know the proper steps
in incontinent care and defers that to the DON and ADON. She stated gloves should be changed when
going from dirty to clean. She stated the ADON trains and monitors CNA's with skill checkoffs every 3-4
months. She stated the DON, ADON and CN were responsible for monitoring staff to ensure they were
following proper infection control. She stated the potential negative outcome could be infection. She stated
the common infection seen in the facility was occasionally UTI's. She stated the importance of following
infection control guidelines was to prevent infections.
During an interview on 09/20/23 at 01:50 PM with the DON, she stated the proper way to clean the front
side of a resident was down the middle and then side to side. She stated gloves should be changed when
visible soiled and before turning resident on their side. She stated hands should be washed with soap and
water or ABHR (alcohol based hand rub) if not visible soiled. She stated CNA's do skills checkoffs every 3-4
months with the ADON. She states she was responsible for monitoring CNA's to ensure they were following
proper infection control. She stated the potential negative outcome could be spread of infection and UTI's.
She stated some common infections in the facility were UTI's. She stated improper incontinent care and
infection control could contribute to the infections.
During an interview on 09/20/23 at 02:03 PM with the ADON, she stated the proper steps in incontinent
care was clean the labia first then side to side. She stated there was no reason the labia would not be
cleaned. She stated she was responsible for training the staff and providing skills checkoffs. She stated
skills checkoffs were done quarterly. She stated the possible negative outcome could be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 17 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
spread of infections and UTI's. She stated the facility currently has no common infections.
Level of Harm - Minimal harm
or potential for actual harm
Record review Perineal Care (cleaning the private areas of a resident) Return Demonstration dated 2022
revealed CNA B completed skills demonstration on 07/21/23.
Residents Affected - Few
Record review Perineal Care (cleaning the private areas of a resident) Return Demonstration dated 2022
revealed CNA C completed skills demonstration on 07/24/23.
Record review Perineal Care (cleaning the private areas of a resident) Return Demonstration dated 2022
revealed the following:
Procedure Steps: .
Used correct technique for peri-care on female vs. male residents.
Female: Spread labia, (maintain separation of labia, clean center, then each groin areas/each side - dirty to
clean) wipe one side, then the other, and then the middle, wiping toward the rectal area and never wiping
back and forth. Dispose of gloves and perform hand hygiene, don new gloves and roll resident to side then
proceed to clean the rectal and buttocks area .
Maintained resident dignity and privacy throughout entire procedure.
Record review policy labelled Perineal Care dated 01/20/23 revealed the following:
Policy Statement: Perineal Care is providing cleanliness and comfort to the resident, to prevent infections,
skin irritation, and to observe the resident's skin condition.
Steps in the Procedure .
2. Provide privacy. i.e., pull curtain, close door .
5. Adjust bedding to resident's comfort and provide dignity during care .
A. For a Female Resident: .
(2) Separate labia and wash area downward from front to back. (Note: If the resident has an indwelling
catheter gently wash the juncture of the tubing from the urethra down the catheter about 3 inches.
Gently rinse and dry the area.)
(3) Continue to clean the perineum moving from inside outward to the thighs, cleanse the perineum
thoroughly in same direction, using a new cleansing wipe, as needed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 18 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide food that was palatable, and at a safe
and appetizing temperature for 1 of 1 meal reviewed for palatability.
Residents Affected - Some
1) The facility failed to provide food that was palatable for 3 of 3 food forms served (Regular, Mechanical
soft and pureed) at 1 of 1 meal observed (9/20/23 lunch).
These failures could place residents at risk of decreased food intake, hunger, and unwanted weight loss.
The findings included:
During confidential individual interviews, 4 of 14 residents voiced concerns related to the palatability of the
foods served. On 9/18/23 At 10:44 AM a resident stated the food was too salty and too cold. On 9/18/23 at
1:30 PM another Resident stated the food was not good and had no seasoning. On 9/19/23 at 9:11 AM one
other Resident stated the food is horrible and bland. On 9/19/23 at 9:30 AM yet another Resident stated the
food had no flavor.
On 9/20/23 at 11:37 AM, an interview was conducted with the Dietary Manager and she was informed of a
test tray request for both the hall carts.
Observation on 9/20/23 at 11:37 AM revealed Dietary staff C took temperatures on the service line with the
following results:
Rolls were room temperature.
Spaghetti 158°F
Meat sauce 197°F.
Puréed spaghetti 176°F
Puréed meat sauce 170°F
Mashed potatoes 174°F
Tomato purée 184°F
Stewed tomatoes 199°
Ground chicken nuggets 173°F
Chicken nuggets 206°F.
Observation revealed Cart #1 serviced halls 100, 200 and 300 and the tray preparation for it started at
11:50 AM on 9/20/23. This cart was metal and not heated and the plates were not in a warming unit. The
last tray was prepared at 11:56 AM and the test trays were prepared 11:56 AM through 11:59
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 19 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
AM. Cart #1 left the kitchen at 12:01 PM and arrived on hall 200 at 12:02 PM.
Level of Harm - Minimal harm
or potential for actual harm
The last person was served from the Cart #1 was at 12:07 PM and the resident began eating at 12:08 PM.
The test for Cart #1 began at 12:14 PM with the following results:
Residents Affected - Some
Spaghetti and meat sauce - bland, 134°F.
Chicken nuggets - cold 97°
Ground nuggets - cold 97°F.
Puréed spaghetti - bland 108°F.
Puréed meat sauce - bland, 108°F.
Mashed potatoes - salty/high salt content - flavor 106°F.
The tray preparation for Cart #2, which service halls 400, 500 and 600, began at 12:00 PM. This cart was
insulated. The last tray was prepared for Cart #2 at 12:07 PM. The test trays were prepared at 12:07 PM
and left the kitchen at 12:08 PM. Nursing were checking the cart and the cart left the dining room at 12:13
PM and arrived on hall 500 at 12:13 PM. The cart arrived on hall 600 at 12:22 PM and the last person was
served in room [ROOM NUMBER] at 12:23 PM. The resident started eating at 12:25 PM.
Observation on 9/19/23 at 12:27 PM, the Cart #2 test tray was sampled with the following results:
Spaghetti and meat sauce - bland 135°F.
Seven of 17 foods tested had palatability issues related to temperature and flavor
On 9/20/23 at 2:20 PM an interview was conducted with the Dietary Manager. Regarding food resident
input on food palatability, she stated after resident council meetings, the Activity Director brings any dietary
issues to her or any food related issues. She added that she was invited to a resident council meeting one
time during COVID (pandemic), and it was about not being able to get eggs. She stated that she does get
input from residents one on one verbally. She added a gentleman, about two weeks ago, wanted salt.
Regarding why these issues occurred with food being bland and cold, she stated the cart (Cart #1) was not
insulated and their plates were not heated. Regarding the food being bland, she stated staff were not
testing and tasting the foods for flavor quality. Regarding whom was responsible for ensuring that foods
were palatable, she stated it started with the Dietary Manager and includes staff. Regarding what she
expected her staff to have done, she stated to add more seasoning. Regarding what could result from the
food palatability issues, she stated residents would not eat and it could cause weight loss. Regarding any in
services conducted in the last three months, and she stated that she had not conducted any.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator. Regarding food palatability, she
stated foods being bland were due to the amount of seasoning and cold foods could possibly be due to
carts not being insulated. Regarding what she expected staff to have done, she stated staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 20 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
should get food to the residents hot and follow the recipes. Regarding whom was responsible for the
palatability of foods, she stated the Dietary Manager. Regarding what could result from these issues, she
stated residents might not eat and could lose weight.
Record review of the Resident Council meeting notes dated 6/13/23, revealed the following documentation,
. Dietary: Hall trays are cold.
Record review of the Resident Council meeting notes dated 7/12/23 revealed the following documentation, .
Food needs help with taste.
Record review of the facility policy titled Food and Nutrition Services, Revised September 2021, revealed
the following documentation, Policy Statement. Each resident is provided within nourishing, palatable,
well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration
the preferences of each resident. Policy Interpretation and Implementation.
6. Food and nutrition services staff will inspect food trays to ensure that the correct meal is provided to each
resident, the food appears palatable and attractive, and it is served at a safe and appetizing temperature.
a. If an incorrect meal is provided to a resident, or meal does not appear palatable, nursing staff will report
it to the dietary staff, so that the new food tray can be issued.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 21 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve
food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for dietary
services, in that:
1)The facility failed to ensure foods were processed and pureed under sanitary conditions,
2) The facility failed to ensure Dietary staff ensured food and non-food contact surfaces were clean, and
3) The facility failed to ensure foods were stored in a manner to prevent contamination,
These failures could place residents at risk for food contamination and foodborne illness.
The findings included:
- The following observations were made during a kitchen tour on 9/18/23 that began at 9:44 AM and
concluded at 10:12 AM:
4 of 4 cutting boards had black smears and stored in a rack as clean.
There was an unshielded light bulb in the vegetable refrigerator.
- The following observations were made, and interviews conducted during a kitchen tour on 9/18/23 that
began at 10:53 AM and concluded at 12:24 PM:
The underside of the stove upper shelf had a heavy buildup of dry food.
Two of two dark blue carts were cracked on the top shelf. One had an approximately 8 x 6 area that was
spider patterned cracked. The other had a crack on the top side handle. This cart had a box of lids stored
on top. Both carts had a buildup of brown debris in the crevices and grooves.
The black cart had brown debris in the grooved areas of the handles.
The gray cart had brown debris at the handles and had a buildup of dirt.
There were two white bowls, stored on the rack with clean dishes that have black smudges and smears.
On the service line, there were six of 25 insulated plate covers and 4 of 25 insulated plate bottoms, ready to
use, and were soiled with debris and were dirty.
There was dried splatter on the underside of the shelf above the processor area counter.
The surveyor checked the processor lid and pot after the processor assembly had gone through the
dishwasher and prior to Dietary staff B starting to puree greens. There was an accumulation of food debris
in the lid assembly. The Dietary Manager took the parts back to wash in the dishwasher.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 22 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
During an interview on 9/18/23 at 11:33 AM the Dietary Manager stated, they had a second processor
assembly to use. Observation at this time of the second processor lid assembly revealed it had a buildup of
dry food on the shoot, lid, and rubber seal assembly of the lid. This second processor lid assembly was
stored as clean in the processor storage area.
On 9/18/23 at 11:36 AM an interview was conducted with a Dietary staff A, dishwasher, regarding the
soiled insulated lids and bottoms and processor assembly. She stated, she normally rinsed the food
equipment and then placed them in the dishwasher. She added she was trained on how to wash food
equipment and had been working in the facility a year. Regarding how she cleaned the processor pot and
lid assembly she stated, she removed the seals when cleaning. She added, I do my part.
The surveyor checked the processor and lid assembly prior to Dietary staff B pureeing of the corn bread.
The processor seals on the lid were again dirty with food debris and were re-washed again.
- The following observations were made during a kitchen tour on 9/19/23 that began at 8:18 AM and
concluded at 8:35 AM:
The rear refrigerator had a broken lightbulb inside that had some remaining glass on the bulb.
The vegetable refrigerator had an unshielded light.
Three of four kitchen carts had brown debris and buildup.
Four of 4 cutting boards were dirty with smears and stored as clean in a rack.
- The following observations were made during a kitchen tour on 9/20/23 that began at 11:37 AM and
concluded at 12:13 PM:
The rear refrigerator had a broken lightbulb inside that had some remaining glass on the bulb.
There was an unshielded lightbulb in the vegetable refrigerator.
Two to 4 carts (a white and a blue cart) had brown debris in crevices and grooved areas.
On 9/20/23 at 2:20 PM an interview and observations were conducted with the Dietary Manager regarding
dietary sanitation issues. It was also observed at the time that one of two processor lid units had dried food
and debris in the lid assembly. She stated, dietary staff conduct deep cleaning in the kitchen every Sunday
and do regular cleaning daily. Regarding why the situations happened regarding dietary sanitation, she
stated staff did not check the processors. Regarding whom was responsible to ensure dietary staff perform
their duties correctly, she stated the supervisor and employees. Regarding if she had conducted any
in-services in the last three months, she stated that she had not. Regarding what she expected staff to have
done, she stated she expected staff to have cleaned properly, continuously. She added that she was not
aware of the broken light and the unshielded light in the refrigerators. She stated, the carts were wiped with
sanitizer, but not scrubbed. Regarding what could result from the issues related to dietary sanitation, she
stated residents could get sick.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator regarding issues found in the
facility. Regarding why the dietary sanitation problems occurred, she stated staff got used to a routine; it
was an oversight. Regarding what she expected staff to have done, she stated to clean
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 23 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
the processor and make notes for the maintenance supervisor to replace the lights. Regarding whom was
responsible for dietary sanitation, she stated the Dietary Manager. Regarding what could result from the
dietary sanitation issues, she stated possible contamination.
Record review of the facility policy, titled Nutrition and Food Service Policies and Procedures Manual, 2018,
Section 4-5, Policy: General Kitchen, Sanitation, Policy Number: 04.003, Date approved: October 1, 2018,
revealed the following documentation, Policy: the facility recognizes that foodborne illness has the potential
to harm, elderly and frail residents. All nutrition and food service employees will maintain clean, sanitary,
kitchen facilities, in accordance with the state and US Food Codes in order to minimize the risk of infection
and foodborne illness. Procedure:
1. Clean and sanitize all food preparation areas, food contact surfaces, dining facilities, and equipment.
After each use, clean and sanitize, all tableware, kitchenware, and food contact surfaces of equipment,
except cooking surfaces of equipment in pots and pans that are not used to hold or store food and are used
solely for cooking purposes.
3. Keep food contact surfaces of all cooking equipment free of encrusted grease deposits and other
accumulated soil.
5. After cleaning and until use, store and handle all food contact surfaces of equipment and multi-use
utensils in a manner that protects the surfaces from manual contact, splash, dust, dirt, insects and other
contaminants.
6. Clean non-food contact surfaces of equipment at intervals, as necessary to keep them free of dust, dirt,
and food particles and otherwise in a clean and sanitary condition.
Record review of the facility policy, titled Nutrition and Food, Service Policies and Procedures. Manual,
2018, Section 4-35, Policy: Mixers, Blenders and Food Processors. Policy number: 04.024, Date approved:
October 1, 2018, review of the following documentation, Policy: the facility will maintain mixers, blenders
and food processors in a sanitary manner to minimize the risk of food hazards. Mixers, blenders, and food
processors will be cleaned after each use. Procedure: .
2. Remove all removable parts.
3. Wash removable parts (including meat grinder attachments and guards) in dishwashing machine or in
sink filled with warm water and detergent.
6. Air dry.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 24 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to dispose of garbage and refuse
properly in 1 of 4 dumpsters (#1) and 2 of 2 grease barrels, in that:
Residents Affected - Few
The facility failed to maintain the dumpster/refuse disposal containers in a manner that effectively prevented
the harborage and attraction of pest.
These failures could result in providing harborage and breeding areas for insects, rodents and other pests
which could infest the facility.
The findings include:
On 9/18/23 at 10:06 AM an observation was made of the dumpster area. The exterior of two of two grease
barrels revealed that they had a heavy buildup of grease and food debris. The ground surrounding the two
barrels had an accumulation of grease spillage on the dirt. It was approximately a 1' to 2' perimeter all the
way around the two barrels that had the hardened grease and food debris buildup on the ground. The
barrels were located away from concrete slab.
On 9/19/23 at 8:29 AM an observation of the dumpster area. One of 4 had one of two lids open (#1). The
grease barrels, 2 of 2, were heavily coated with grease and debris and there was hardened grease spillage
on the dirt surrounding the barrels. The barrels were not on the concrete slab.
On 9/20/23 at 9:00 AM an observation was made, and an interview was conducted with the Maintenance
Supervisor. Observation of the dumpster area revealed that 1 of 4 dumpsters (#1) was open and there was
a fly in the area. There was hardened grease on the ground surrounding the 2 heavily coated grease
barrels. The soiled ground area ranged from 1'to 2'. The Maintenance Supervisor stated that he was not
aware that the grease barrels and surrounding ground area had a heavy accumulation of grease on the
ground. He stated, he would contact the grease vendor and get new barrels. Regarding whom was
responsible for ensuring that the grease barrel area was maintained, and the dumpsters were in good
condition, he stated, he would think that the dietary department and himself on the grease. He added the
dumpster vendor should monitor the condition of the dumpsters. Regarding why he felt this situation
happened, he stated lack of staff knowledge. He added the previous Maintenance Supervisor was gone
before he was hired. Regarding what he expected staff to have done, he stated staff should have closed the
dumpster lids. He stated he had checked the dumpster area this morning (9/20/23) and the lids were
closed. Regarding what could result from the dumpster and grease situation he stated, attraction of flies,
disease and parasites. He stated that the dumpsters were emptied daily, or at least six days out of the
week. Regarding the grease barrels, he stated that they were emptied every three months or every six
months.
On 9/20/23 at 3:50 PM an interview was conducted with the Administrator regarding issues found in the
facility. Regarding the dumpsters being open, and the grease area that was not maintained, she stated the
grease, over time, accumulated and staff failed to close the lids. Regarding what she expected staff to have
done, she stated to shut the dumpster lids and the grease barrels needed to be moved back onto the
concrete slab. Regarding whom was responsible for maintaining the dumpster and grease disposal area,
she stated maintenance, and everyone should close the lids. Regarding what could result from the
dumpster and grease barrel situation, she stated there could be a potential for pest accumulation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 25 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of the facility policy title Maintenance Service, Revised November 2021, review of the
following documentation, Policy Statement. Maintenance service shall be provided to all areas of the
building, grounds, and equipment. Policy Interpretation, and Implementation.
1. The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a
safe and operable manner at all times.
2. Functions of maintenance personnel include but are not limited to:
a. Maintaining the building in compliance with current federal, state, and local laws, regulations, and
guidelines.
b. Maintain the building in good repair and free from hazards.
f. Establishing priorities in providing repair services .
h. Maintaining the grounds, sidewalks, parking lots, etc., in good order.
i. Providing routinely schedule maintenance service to all areas.
j. Others that may become necessary or appropriate.
3. The Maintenance Director is responsible for developing and maintaining a schedule of maintenance
service to assure that the buildings, grounds, and equipment are maintained in a safe and operable
manner.
10. Maintenance personnel shall follow established safety regulations to ensure the safety and well-being of
all concerned
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 26 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0851
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and
other verifiable and auditable data.
Based on interview and record review, the facility failed to electronically submit to CMS complete and
accurate direct care staffing information, including information for agency and contract staff, based on
payroll and other verifiable and auditable data in a uniform format according to specification established by
CMS for 1 of 1 facility reviewed for administration (Fiscal year 2023 for the third quarter April 1, 2023, to
June 30, 2023).
The facility failed to submit PBJ (Payroll Based Journal) staffing information to CMS for the third quarter of
the fiscal year 2023.
This failure could place residents at risk for personal needs not being identified and met.
Findings included:
Record review of the CMS 672 form dated 9/18/23 and signed by the DON that was provided by the
Administrator indicated a total of 64 residents in the facility.
Record review of the CMS PBJ Staffing Data Report (payroll based staffing), CASPER Report (Certification
and Survey Provider Enhanced Report)1705 D FY Quarter 3 2023 (April 1- June 30), dated 09/14/2023,
indicated the following entry: Failed to Submit Data for the Quarter Triggered .Triggered=No Data Submitted
for the Quarter.
During an interview with the DON on 09/20/23 at 02:00 PM, she said the Compliance Officer with corporate
was responsible for submitting the PBJ data. She said she knew the facility must submit the data but was
not too familiar with the process. She said corporate has always been responsible for all the payroll, and
they provided the information to be submitted to CMS. She said she had not been trained in PBJ. When
asked why reporting the information was important, she said that her understanding was the submission
was important to monitor staffing. She said PBJ was necessary to ensure nursing facilities have the
appropriate staffing. When asked about the potential negative outcome, she said it affects their Star rating.
She said the facility did not have any issues with staffing. She said failure to report might give the state
inaccurate information, but she could not think of how it would affect the residents negatively because they
don't have staffing issues. She said she was unaware of when the PBJ was supposed to be submitted
During an interview with the ADM on 09/20/2023 at 2:48PM, she said the Compliance Officer with
corporate was responsible for submitting the PBJ data. When asked why the information was not submitted
timely, she said she did not know as this task is not her responsibility. When asked if there was a system for
monitoring a timely and accurate submission, she said the PBJ submission was usually reported to her
after it was completed. She said the Compliance Officer would typically report it directly to her. She said she
was aware of the reporting regulation. She said she had been trained in this area because she completed
the submission at her previous ADM position. When asked about her understanding of the importance of
reporting PBJ data, she said the purpose was to ensure the facility was accurately staffed to care for the
residents. She said the facility was fully staffed at this time, there were no nursing issues. When asked what
the potential negative outcome was for not submitting the PBJ data, she said failure to report would be that
it would not reflect the accuracy of staffing in connection to the census.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 27 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0851
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview with the Compliance Officer on 09/20/23 at 3:15PM, he said he was responsible for
PBJ data submission. He said he had been trained, he was responsible for entering the data, he stated he
had no doubt the hours were not entered, and it was his mistake. He stated he has been trained to enter
the hours; however, he stated there is definitely room for more training. He said he knew he was supposed
to complete the data submission. He said it was important so people could see adequate staffing in
facilities. He stated he submits the data on the CMS website. When asked if he was aware of the
submission deadlines, he said he was aware. When asked what the potential negative outcome was, he
said the lack of submission could affect their Star rating.
On 9/20/23 at 5:30PM Surveyor requested the facility's policy for record review, the DON stated the facility
follows CMS guidelines for Direct-Care Staffing Information (Payroll-Based Journal), a policy was not
provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 28 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to maintain an infection control program
designed to provide a safe, comfortable and sanitary environment to help prevent the development and
transmission of diseases for 2 of 3 (Residents #24 and #32) and 1 of 1 (CNA B) staff reviewed for infection
control.
Residents Affected - Few
1. CNA B failed to properly serve residents meals by touching the rim of glasses and bowls.
2. CNA B failed to perform hand hygiene between glove changes when providing incontinent care for
Resident #24.
3. CNA C failed to perform hand hygiene between glove changes when providing incontinent care for
Resident #32.
These failures could place residents at risk for spread of infection and cross contamination.
Findings include:
Observation on 09/18/23 at 12:10 PM CNA B was observed serving residents meal by picking the glass
and bowl up off tray by the rim with bare hands.
Observation on 09/19/23 at 05:20 PM CNA B was observed serving residents meal by picking the glass
and bowl up off the tray by the rim with bare hands.
Observation on 09/20/23 at 12:15 PM CNA B was observed serving residents meal by picking the glass
and bowl up off the tray by the rim with bare hands.
During an interview on 09/20/23 at 01:00 PM with CNA B, she stated she should have served the residents
drinks by grabbing the side of cup not the top. She stated, I just forgot. She stated the potential negative
outcome was spreading germs. She states she had been trained on how to serve residents drinks.
Resident #24
Record review of face sheet for Resident #24, dated 09/20/23, revealed an [AGE] year-old female admitted
to the facility on [DATE] with the following diagnoses: dementia (cognitive loss), atrial fibrillation (irregular
heartbeat), muscle weakness, anxiety (feeling of fear and worry), hypertension (high blood pressure) and
diabetes (high blood sugar).
Review of Resident #24's MDS, dated [DATE] revealed Resident #24 had a BIMS of 04 which indicated the
resident's cognition was severely impaired. The MDS revealed Resident #24 required extensive one person
assist with toilet use and limited one person assist with personal hygiene. The MDS further revealed
Resident #24 was always incontinent of bladder and bowel.
Record review of Resident #24's Comprehensive Care Plan dated 09/12/23 revealed the resident required
assist x 1 with bathing/hygiene and toileting. The Resident #24 was incontinent of bowel and bladder. The
interventions included check for incontinence every 2 hours and toilet every 2 hours.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 29 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident #24 was at risk for pressures ulcers related to incontinence. The interventions included keep clean
and dry as possible, provide incontinence care after each episode and report redness or skin breakdown
immediately.
During an observation on 09/19/23 at 02:27 PM CNA B was providing incontinent care for Resident #24.
CNA B did not clean the labia (middle of resident's vaginal area). CNA B removed gloves then turned
around and picked up clean brief off bed side table, opened brief and placed brief beside Resident #24.
CNA B donned new gloves and put brief on Resident #24. No observation of CNA B washing hands after
doffing gloves, before touching clean brief and before donning new gloves.
During an interview on 09/19/23 at 04:18 PM with CNA B, she stated she should have washed her hands
after doffing gloves, before touching clean items and donning new gloves. CNA B stated she forgot to wash
her hands and close the resident's door. She stated the potential negative outcome could be spread of
germs. She stated the potential negative outcome of not properly cleaning a resident could cause skin
irritation, infections and UTI's. She stated she had been trained on proper incontinent care, resident privacy
and infection control. She stated she does skills checkoffs every 3 to 4 months.
Resident #32
Record review of face sheet for Resident #32, dated 09/20/23, revealed an [AGE] year-old female admitted
to the facility on [DATE] with the following diagnoses: dementia (cognitive loss), muscle weakness,
hypertension (high blood pressure), and anxiety (feeling of fear or worry).
Review of Resident #32's MDS, dated [DATE] revealed Resident #32 had a BIMS of 05 which indicated the
resident's cognition was severely impaired. Resident #32 required total dependence with one person assist
with personal hygiene and dressing. Resident #32 was frequently incontinent of bladder and bowel.
Record review of Resident #32's Comprehensive Care Plan dated 06/23/23 revealed Resident #32
experiences bladder incontinence related to dementia with interventions to ensure adequate bowel
elimination and provide incontinence care after each episode. The care plan further revealed Resident #32
required assist x 1 with hygiene and toileting.
During an observation on 09/19/23 at 02:52 PM CNA C was providing incontinent care for Resident #32.
CNA C cleaned front side of Resident #32 and then turned resident #32 touching her arm and leg with dirty
gloves.
During an interview on 09/19/23 at 04:41 PM with CNA C, she stated she should have changed her gloves
before turning resident #32. She stated the potential negative outcome could be spread bacteria and
infection. She stated she had been trained and did skills checkoffs every 3-4 months.
During an interview on 09/20/23 at 01:35 PM with the ADM, she stated staff should not touch the rim of
glasses or bowls. She stated the ADON was responsible for training and monitoring staff. She stated the
potential negative outcome could be passing germs or bacteria. She stated her expectations were for staff
to handle food containers properly. She stated all staff have been trained. She stated she does not know
the proper steps in incontinent care and defers that to the DON and ADON. She stated gloves should be
changed when going from dirty to clean. She stated the ADON trains and monitors CNA's with skill
checkoffs every 3-4 months. She stated the DON, ADON and CN were responsible for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 30 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
monitoring staff to ensure they were following proper infection control. She stated the potential negative
outcome could be infection. She stated the common infection seen in the facility was occasionally UTI's.
She stated the importance of following infection control guidelines was to prevent infections.
During an interview on 09/20/23 at 01:50 PM with the DON, she stated drink glasses and bowls should not
be picked up by the rim, they should be picked up by the side. She stated the DON and ADON were
responsible for training and monitoring staff passing drinks and meal trays. She stated the potential
negative outcome could be spread of infection. She stated her expectations were for the staff to pass meals
and drinks properly. She states all staff had been trained on how to serve food containers. She stated
gloves should be changed when visibly soiled and before turning resident on their side. She stated hands
should be washed with soap and water or ABHR (alcohol based hand rub) if not visible soiled. She stated
CNA's do skills checkoffs every 3-4 months with the ADON. She states she was responsible for monitoring
CNA's to ensure they were following proper infection control. She stated the potential negative outcome
could be spread of infection and UTI's. She stated some common infections in the facility were UTI's. She
stated improper incontinent care and infection control could contribute to the infections.
During an interview on 09/20/23 at 02:03 PM with the ADON, she stated drink glasses and bowls should be
picked up by the side not the rim. She stated the CN, DON and ADON were responsible for training and
monitoring staff passing drinks and meal trays. She stated the potential negative outcome could be spread
of infection. She stated her expectations were for the staff to handle all food containers properly. She states
all staff had been trained. She stated hands should be washed between glove changes and gloves should
be changed between cleaning the front and back of residents. She stated she was responsible for training
the staff and providing skills checkoffs. She stated skills checkoffs were done quarterly. She stated the
possible negative outcome could be spread of infections and UTI's. She stated the facility currently has no
common infections.
Record review of the facility's policy titled Kitchen Sanitation to Prevent the Spread of Viral Illness dated
03/03/20 revealed the following:
Policy: The Nutrition & Foodservice employees of the facility will practice good sanitation
practices in accordance with the state and US Food Codes in order to minimize the risk of cross
contamination and potential illness such as influenza and COVID-19 .
ii. Cups, glasses and bowls must be handled so that fingers or thumbs do not
contact inside surfaces or lip-contact outer surfaces.
Record review of the facility's Perineal Care Return Demonstration dated 2022 revealed the following:
Procedure Steps: .
Used correct technique for peri-care on female vs. male residents.
Female: Spread labia, (maintain separation of labia, clean center, then each groin areas/each side
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 31 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
- dirty to clean) wipe one side, then the other, and then the middle, wiping toward the rectal area and never
wiping back and forth. Dispose of gloves and perform hand hygiene, don new gloves and roll resident to
side then proceed to clean the rectal and buttocks area .
Record review of the facility's policy titled Standard Precautions, dated 10/18 revealed:
Residents Affected - Few
Policy Statement - Standard Precautions are used in the care of all residents regardless of their diagnoses
or suspected or confirmed infection status. Standard Precautions presume that all blood, body fluids,
secretions, and excretions (except sweat), non-intact skin and mucous membranes may contain
transmissible infectious agents .
Standard precautions include the following practices:
1. Hand hygiene
a. Hand hygiene refers to handwashing with soap (anti-microbial or non-antimicrobial) or the use of
alcohol-based hand rub (ABHR), which does not require access to water.
b. Hand hygiene is performed with ABHR or soap and water:
(I) before and after contact with the resident;
(2) before performing an aseptic (clean) task;
(3) after contact with items in the resident's room; and
(4) after removing PPE (personal protective equipment).
c. Hands are washed with soap and water whenever:
(1) visibly soiled with dirt, blood, or body fluids;
(2) after direct or indirect contact with dirt, blood or body fluids;
(3) after removing gloves; .
2. Gloves
a. Gloves (clean, non-sterile) are worn when in direct contact with blood, body fluids, mucous
membranes, non-intact skin, and other potentially infected material.
b. Gloves are worn when in direct contact with a resident who is infected or colonized with organisms
that are transmitted by direct contact. (For specific pathogens, refer to current CDC isolation
precautions guidelines.)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 32 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455871
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lynwood Nursing and Rehabilitation
803 S Alamo
Levelland, TX 79336
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
c. Gloves are worn when handling or touching resident-care equipment that is visibly soiled or
Level of Harm - Minimal harm
or potential for actual harm
potentially contaminated with blood, body fluids, or infectious organisms.
e. Gloves are changed as necessary, during the care of a resident to prevent cross-contamination from
Residents Affected - Few
one body site to another (when moving from a dirty site to a clean'' one).
g. Gloves are removed promptly after use, before touching non-contaminated items and environmental
surfaces, and before going to another resident.
h. After gloves are removed, wash hands immediately to avoid transfer of microorganisms to other
residents or environments.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455871
If continuation sheet
Page 33 of 33