F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure the resident had a safe, clean,
comfortable and homelike environment, including but not limited to receiving treatment and supports for
daily living for three of 13 residents (Residents #1, #2 and #3) reviewed for environmental concerns.
1. The facility failed to ensure Resident #1's restroom was cleaned daily.
2. The facility failed to ensure Residents #1, #2 and #3's restroom had hot water.
These failures could place residents at risk for a decreased quality of life.
Findings include:
1. Record review of Resident #1's, undated, admission Record revealed a [AGE] year-old female who was
admitted to the facility on [DATE]. Resident #1 had a primary diagnosis of Chronic obstructive Pulmonary
Disease with (Acute) Exacerbation (is a sudden worsening of COPD symptoms, including shortness of
breath, cough, and/or an increase in the volume and/or purulence of the sputum [A mixture of saliva and
mucus produced by the lungs as a result of viral or bacterial Infections] produced).
Record review of Resident #1's Care Plan, dated 12/20/2024, revealed Focus: the resident uses bedside
commode related to Impaired Mobility and residence. Goal: the resident will be continent at all times
through the review. Interventions: The resident prefers a bedside commode at the bedside, on the left side
during the day and night while in bed, at night.
Record review of Resident #1's most recent MDS State Assessment Quarterly report, dated 02/21/2025,
revealed a BIMS score of 12, which indicated moderate cognitive impairment. Section G- Functional Status:
I. Toilet use Limited assistance-resident highly involved in activity; staff provide guided maneuvering of limbs
or other non-weight-bearing assistance.
2. Record review of Resident #2's, undated admission Record revealed a [AGE] year-old-female who was
re-admitted to the facility on [DATE]. Resident #2 had a primary diagnosis which included Transient
Cerebral Ischemic Attack (also known as a mini-stroke, is a temporary interruption of blood flow to the brain
that causes stroke-like symptoms that resolve within 24 hours.)
Record review of Resident #2's Care Plan, dated 01/27/2025, revealed Focus: ADL Self Care. Goal:
Improve current level of function in Toilet Use and Personal Hygiene. Interventions: Toilet use: requires staff
x1 for assistance.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
455903
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Lodge Nursing & Rehabilitation
3800 Marina Dr
Lake Worth, TX 76135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of Resident #2's MDS Nursing Home Quarterly, dated 02/18/2025, revealed a BIMS score of
13, which indicated cognition was intact. Section G- Functional Status: I. Toilet use Limited
assistance-resident highly involved in activity; staff provide guided maneuvering of limbs or other
non-weight-bearing assistance.
3. Record review of Resident #3's, undated, admission Record revealed a [AGE] year-old-female who was
admitted to the facility on [DATE]. Resident #3 had a primary diagnosis of Chronic Obstructive Pulmonary
Disease (COPD is an on-going lung condition caused by damage to the lungs.)
Record review of Resident #3's Care Plan, dated 01/27/2025, revealed Focus: ADL Self-care performance
deficit. Goal: will maintain or improve current level of function in through the review date. Interventions:
Assist with personal hygiene as required; hair, shaving, oral care as needed.
Record review of Resident #3's MDS Nursing Home Quarterly, dated 02/03/2025, revealed a BIMS score of
13, which indicated cognition was intact. Section G- Functional Status I. Toilet use- Supervision - oversight,
encouragement or cueing.
Observation on 02/25/2025 at 9:40 AM revealed, upon attempting to access hot water in Resident #1's
bathroom by turning on the faucet, it was observed the water supply was non-operational as no water
flowed through the fixture. There was standing feces in the resident's toilet , the bathroom had a strong foul
odor that could be smelled outside the restroom into the resident's room with the restroom door closed .
Interview on 02/25/2025 at 9:42 AM with Resident #1 revealed she did not use the restroom, she used the
bedside commode. She stated direct care staff emptied the commode into the resident's toilet and then
they rinsed out the basin in the restroom sink. She stated she did not use the restroom because there was
no hot water. She was unable to give a timeframe for how long the hot water water was not working. She
stated she did not like it because everything smells like poop.
Interview on 02/25/2025 at 10:19 AM with LVN A revealed there was no hot water on the 300 hall. She
stated residents had not had hot water for a few days. The specific days or weeks were unknown.
Interview on 02/25/2025 at 10:25 AM with the Maintenance Director revealed, he was informed on this date
(02/25/2025) the hot water was not working on halls 100, 200 and 300. He stated there was a slab leak and
the hot water pump for the listed halls were not functioning properly. He stated the facility experienced two
slab leaks, they were repaired and another leak happen. He stated, it's an old building .
Interview on 02/25/2025 at 10:21 AM with LVN B revealed, the resident's on hall 300 did not have hot water
in their rooms and she couldn't remember how long the hot water was off but stated it was longer than a
week .
Interview on 02/25/2025 at 12:01 PM with CNA C revealed, he was caring for the residents on hall 400 and
they did not have hot water. He stated the residents scheduled for showers were taken to the shower room
on hall 500. Residents who were unable to ambulate to the shower, warm water was collected in a basin
and transported to the resident's room for their use. He stated he could not recall how long residents were
without hot water, but it was longer than one day .
Interview on 02/25/2025 at 12:10 PM with Resident #1 revealed housekeeping came and cleaned her
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455903
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Lodge Nursing & Rehabilitation
3800 Marina Dr
Lake Worth, TX 76135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
room but did not clean the restroom.
Level of Harm - Minimal harm
or potential for actual harm
Observation on 02/25/2025 at 12:10 PM revealed standing feces in the toilet and a foul odor coming from
the restroom.
Residents Affected - Some
Observation and interview on 02/25/2025 at 12:12 PM with LVN B revealed she was alerted to the restroom
by the State Surveyor. She stated this was not her resident but would assist with needs. She stated the
toilet appeared to be clogged. She flushed the toilet and the water rose up in the toilet basin but the feces
did not go down the drain. She stated she would alert the CNA assigned to the resident . She stated the
risk of the toilet not working properly was infection control.
Interview on 02/25/2025 at 12:16 PM with Housekeeper D revealed she cleaned Resident's #1's room
today and the room was cleaned and mopped daily. She stated she did not go into the restroom because
the resident did not use the restroom and she was unaware of the feces in the toilet.
Interview on 02/25/2025 at 12:18 PM with CNA E revealed she verbally informed housekeeping of the toilet
in Resident #1's room . She stated she did not empty the bedside commode in the toilet but noticed the
feces in the toilet when she rinsed out the bedside commode in the sink. She stated she always cleaned
the bedside commode in the sink even though there was no hot water. She stated she used cold water and
soap to clean the commode and returned it to the resident's bedside. She stated she deposed the contents
of the commode in a liner and immediately took it outside to the dumpster . She stated there was no risk to
the resident for not having hot water.
Interview on 02/25/2025 at 2:50 PM with LVN A revealed she was not aware of the clogged toilet in
Resident #1's restroom. She stated there was no risk to the residents for not having hot water in their rooms
because there was hot water in the building that they had access to.
Observation and interview on 02/25/2025 at 3:47 PM with Resident #2 revealed, she did not have access to
hot water in her restroom. She stated she had to go to another hallway to wash her hands and she did not
like it. She would rather wash her hands in her restroom .
Observation and interview on 02/25/2025 at 3:48 PM with Resident #3 revealed, she did not have access to
hot water in her restroom for a couple of days. Observation of her restroom revealed antibacterial wipes by
the sink. She stated she used the wipes to clean her hands because there is no hot water. She stated she
felt dirty and disgusting .
Interview on 02/25/2025 at 4:40 PM with DON revealed the water was shut off today for maintenance. She
stated the residents could receive hot showers on hall 500 and CNA's provided hot water to residents who
were unable to ambulate to the 500 hall. She stated the risk to the residents for not having hot water in their
restrooms could be cross contamination.
Interview on 02/25/2025 at 5:00 PM with the Administrator revealed she was aware the hot water was
turned off for multiple days because of maintenance issues. She stated maintenance was currently working
to repair the issue and restore the hot water to all residents. She stated staff should report maintenance
issues such as the clogged toilet on the maintenance log. There was a QR code on each hallway where
staff could report the issue. She stated she reviewed the log and it did not reveal an order for Resident #1's
toilet.
Record review of the Water Temperature check log, dated 05/08/24-02/20/25, revealed, weekly
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455903
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Lodge Nursing & Rehabilitation
3800 Marina Dr
Lake Worth, TX 76135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
temperature checks of the hot water should be at least 100 to 110 degrees Celsius . The Waterlog was a
spreadsheet with Halls represented by columns 1-6 and a column labeled kitchen followed by a comment
section. The rows represented dates the water temperature was checked. Log revealed the water
temperature log was not consistently maintained on a weekly basis, as there was a deviation in the dates
recorded. On 06/04/2024and the next entry was not until 09/02/2024, the next entry was not until
12/19/2024. The following notes were made in the comment section:
-12/19/2024- no hot water 1,2,3 . No temperature recorded for halls 1, 2, or 3.
-12/25/2024- No hot water 1,2,3. No temperature was recorded for halls 1, 2, or 3.
-01/01/2025- No hot water 1,2,3. No temperature was recorded for halls 1, 2, or 3.
-01/08/2025- No hot water 1,2,3. No temperature was recorded for halls 1, 2, or 3.
-01/14/2025- No hot water 1,2,3. No temperature was recorded for halls 1, 2, or 3.
01/28/2025- No hot water 1, 2, 3. No temperature was recorded for halls 1, 2, or 3.
02/06/2025- Hall 1 (81.0), Hall 2 (82.0), Hall 3 (81.1)
02/13/2025- Shut 300 water heater off . No temperature recorded for halls 1, 2, or 3.
02/20/2025- No hot water 1, 2, 3. No temperature recorded for halls 1, 2, or 3 .
Record review of the plumbing repair invoice, dated 12/16/2024, revealed repaired 2 leaks on 2' water
main.
Record review of the plumbing invoice, dated 02/05/2025, revealed access hole concrete access 5'x5' and
tunnel & backfill 6 ft tunnel initially-could be more (open estimate on tunnel length) to investigate and repair
hot water leak.
Record review of the facility's, undated, policy titled Resident Rights revealed, Safe Environment- the
resident has a right to a safe, comfortable and homelike environment, including but not limited to receiving
treatment and supports for daily living safely. The facility must provide1. A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal
belongings to the extent possible.
2. Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable
interior.
Record review of the facility's policy titled Hot Water Systems Environment of Care Policy & Procedure
Manual 2003 revealed,
1. The hot water system will be checked daily for temperature variations.
2. The temperatures will be recorded on the water temperature log weekly and maintained by the
Maintenance Supervisor. The facility will be responsible for maintaining at least twelve months of water
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455903
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Lodge Nursing & Rehabilitation
3800 Marina Dr
Lake Worth, TX 76135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
temperature logs for review.
Level of Harm - Minimal harm
or potential for actual harm
4. Water temperatures should be maintained at 100 degrees F at a minimum, and 110 degrees F at
maximum.
Residents Affected - Some
14. The facility will make provisions to repair the hot water problem as soon as possible. Use to the areas
affected by the malfunctioning unit will be restricted until repairs are complete.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455903
If continuation sheet
Page 5 of 5