F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews and records review the facility failed to ensure that residents (Resident #1)
environment remains as free of accident hazards. The facility failed to ensure Resident #1 was free of
accidents and hazards, as Resident #1 spilled a hot liquid onto her leg. Resident #1 sustained a
second-degree burn to her left thigh. This failure placed residents at risk of serious harm and injuries which
could result in hospitalization and a diminished quality of life. Findings included: Observations on 9/26/2025,
at 10:00 a.m. revealed no hot water dispensers were observed in the halls of the facility. Observation and
interview on 09/26/2025, at 12:25 p.m. revealed Resident# 1 was observed lying in bed and watching TV.
Resident#1 stated she expressed that she is doing well overall. While she did mention having a burn on her
leg, she said she was not in pain, and that she felt safe in the facility. Resident #1 mentioned that she was
aware that the water dispenser provided hot water and had used it in the past without any issues.
Additionally, Resident #1 expressed interest in having a coffee machine available for use. Record Review of
Resident #1's face sheet, revealed an [AGE] year-old-female, with a current admit date of 01/02/2024.
Resident #1's face sheet further revealed diagnoses including senile degeneration of the brain, arthritis,
unspecified dementia, and mobility issues. Review of Resident #1's Minimum Data Set (MDS) dated
[DATE], for Resident #1 indicated a BIMS score of 10, suggesting moderate cognitive impairment.Record
Review of Resident # 1's Provider Investigation Report, reflects on 9/21/2025 the Resident let CMA know
she had spilled hot water on her lap. The water machine was immediately unplugged, and the resident was
assessed. POA, Physician and DON were notified. Record Review of Resident #1's progress dated and
timed 09/22/2025 at 10:04 PM (p.m.), revealed, the resident was seen today after she spilled hot water on
her leg causing a burn. The resident was seen sitting in her wheelchair, able to stand to remove pants for
assessment. No pain with standing. The exam showed Resident with a second degree burn to Resident
#1's thigh and a Left lateral upper leg with 2 open areas from hot water burn. Record Review of Resident
#1's wound care notes created and signed by PA-C - 1, date and timed 09/23/2025 at 07:11 PM, revealed,
an [AGE] year-old English speaking female was being seen today for wound(s). At the request of a
thorough wound care assessment and evaluation was performed today. Exam showed Resident #1
sustained burns to her left thigh on 9/21/25 when she spilled 180 degrees F water onto her lap. Reports
moderate pain. Comprehensive wound care orders require the application of Silvadene to wound beds.
Layer with xeroform. Secure with dry dressing or bordered dressing. Record review of Resident #1's
physician's orders, dated 9/25/2025, revealed Resident #1's injury was being treated with Silvadene
External Cream 1 %. Record review for Resident# 1 in the assessment section of PCC revealed a Hot liquid
Assessment was not found. Interview on 9/26/2025, at 1:32 pm CNA A stated she had been employed at
the facility for 10 years and attended an in-service training session yesterday. She received training on
handling hot beverages as well as protocols related to abuse and neglect. CNA A was knowledgeable about
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
455917
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455917
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Deer Creek Nursing and Rehabilitation
555 Ranch Rd 3237
Wimberley, TX 78676
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
the proper reporting procedures for incidents and understood the importance of safety regarding hot
beverages. She utilized the EMR to verify which residents were permitted to have hot drinks and knew to
consult with the nurse for any further clarification on this matter. Interview on 9/26/2025, at 1:41pm CNA B
stated her commitment to resident safety. CNA B participated in monthly in-service training on abuse and
neglect and understood the importance of reporting any incidents to the administration. CNA B recently
completed training focused on beverage temperatures, ensuring that they remain below 135 F. When a
resident requested a hot drink, CNA B took the necessary precautions by holding the item for them and
confirming that it was safe. CNA B also checked the computer for any restrictions related to hot items for
residents. Interview on 9/26/2025, at 1:53pm RN A stated she actively participated in monthly in-service
trainings focused on preventing abuse and neglect and was well-versed on the procedures for reporting
incidents to administration. Recently, RN A completed an in-service training session on the safe preparation
and serving of hot beverages, including teas and coffee. This training highlighted the importance of
checking beverage temperatures to ensure resident safety. She emphasized the necessity of assessing
each resident's abilities to determine their safety in performing specific activities. Interview on 9/26/2025, at
1:56pm the DON stated that all staff members received in-service training on abuse and neglect in August
of 2025. An upcoming in-service session focused on the safe handling of beverages and snack drinks was
scheduled for Monday, October 1, 2025. The DON shared a recent incident in which a Resident # 1
accidentally spilled a drink. Resident# 1 had placed the cup between her leg and the wheelchair, resulting
in a spill on her leg. The DON emphasized the facility's commitment to continuous education and the safety
and well-being of both residents and staff. Interview on 9/26/2025, at 1:56pm, with the DON stated that she
has neither seen nor heard of a hot liquid assessment related to hot beverages. She indicated that
decisions regarding beverage safety were typically based on the residents' diagnosis and functional
abilities. When asked about the potential impact of such an assessment on residents, she acknowledged
uncertainty, as she was not familiar with its specifics. The DON confirmed that there has been no
implementation of a hot beverage assessment at the facility.Hot Liquid Safety Policy Provided on
9/27/2025:Hot liquids are to be served at proper (safe and appetizing) temperatures using appropriate
safety precautions.Definitions:Proper (safe and appetizing) temperature means both appetizing to the
resident and minimizing the risk forscalding and bums.Scalding is a bum caused by spills, immersion,
splashes, or contact with hot water, food and hot beverages,or steam.Policy Explanation and Compliance
Guidelines:1. Hot liquids can cause scalding and bums. The degree of injury depends on the temperature,
the amount ofskin exposed, and the duration of exposure. Refer to the table attached to this policy for an
illustration ofthe time required for a bum to occur at various temperatures.2. The temperatures of hot liquids
will be checked in the dietary department prior to distribution to thenursing units. If the temperature is
greater than 140 degrees Fahrenheit, hold the liquid in the dietarydepartment until it reaches an
appropriate: temperature.3. All residents are assessed for their ability to handle containers and consume
hot liquids. Residents withdifficulties will receive appropriate supervision and use of assistive devices in
order to consume hotliquids. Interventions will be individualized and noted on the resident's plan of care.
Interventions include,but are not limited to:a. Wide-based cupsb. Cups with lids and handlesc. Limit
Styrofoam cups to residents with no difficultiesd. Apronse. Disallow hot liquids while lying in bed4. Staff
shall respond immediately to spills or other accidents with hot liquids to minimize the risk for burns.Follow
procedures regarding incidents/accidents should anyone experience exposure to hot liquids.5. Monitor
residents for at least 24 hours following exposure to hot liquids, as redness or blisters may notappear
initially.6. General safety
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
455917
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
455917
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Deer Creek Nursing and Rehabilitation
555 Ranch Rd 3237
Wimberley, TX 78676
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
precautions when serving hot liquids include, but are not limited to:a. Make sure residents are alert and in
proper positioning to consume hot liquids.b. Use cups, mugs, or other containers that are appropriate for
hot beverages.c. Do not overfill containers.d. Regulate temperature of hot liquids to which residents have
direct access.e. Place filled containers directly on table. Do not hand them directly to residents.f. Keep hot
liquids away from edges of the table.g. Do not refill containers while the resident is holding the container.
Event ID:
Facility ID:
455917
If continuation sheet
Page 3 of 3