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Inspection visit

Inspection

NORTHERN OAKS LIVING & REHABILITATION CENTERCMS #4559341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 (Resident #1, Resident #2, and Resident #3) of 12 residents observed for assistance with ADL's. Residents Affected - Some Resident #1, Resident #2, and Resident #3 had body odor and poor hygiene due to the facility failing to provide showers This deficient practice could affect residents who were dependent on assistance with ADL's and could result in poor care, skin breakdown, feelings of poor self-esteem, and lack of dignity. Findings included: Record review of Resident #1's Face sheet dated 3.7.25 revealed a [AGE] year-old female admitted on 10.28.24, with diagnoses of Chronic heart failure, hypertension, and dementia. Record review of Resident #1's Quarterly MDS assessment dated 3.7.25 revealed a BIMS score of 15 indicating no cognitive deficit. Record review of Resident #1's Care Plan dated 3.7.25 indicated Resident requires x1 supervision/limited assistance with assistance bathing/showering x3 a week and as necessary. Record review of Resident #1's Shower log for February 2025 revealed the following dates marked not applicable from 2.22.25 to 3.6.25. Only days that showed shower complete were 2.22.5 and 2.27.25. During an interview on 3.7.25 at 11:15 am Resident #1 stated she was not exactly sure when she got her last shower. She stated she has never refused a shower. She stated the only time she told them no was when it was too late at night by the time they got to her and would like a shower the next day. Observation on 3.7.25 at 11:15 am Resident #1 had an odor and hair was messy. Record review of Resident #2's Face sheet dated 3.7.25 revealed a [AGE] year-old male admitted on 12.12.23, with diagnoses of diabetes mellitus, anemia, and muscle weakness. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 455934 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455934 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/07/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Northern Oaks Living & Rehabilitation Center 2722 Old Anson Rd Abilene, TX 79603 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677 Level of Harm - Minimal harm or potential for actual harm Record review of Resident #2's Quarterly MDS assessment dated 3.7.25 revealed a BIMS score of 8 indicating moderate cognitive deficit. Record review of Resident #2's Care Plan dated 3.7.25 indicated required to have x1 staff assistance with bathing/showering x3 weekly and as necessary. Residents Affected - Some Record review of Resident #2's Shower log for February 2025 revealed the following dates marked not applicable: from 2.22.25 to 3.6.25. During an interview on 3.7.25 at 10:45 am Resident #2 stated his main issue was not getting showers. He stated he was not sure why he has not gotten a shower in a while and would really like one. Observation on 3.7.25 at 10:45 am Resident #2 had an odor, dry flakey skin, and long fingernails. Record review of Resident #3's Face sheet dated 3.7.25 revealed a [AGE] year-old male admitted on 6.1.17, with diagnoses of type 2 diabetes, heart disease, and pressure ulcer. Record review of Resident #3's Quarterly MDS assessment dated 3.7.25 revealed a BIMS score of 15 indicating no cognitive deficit. Record review of Resident #3's Care Plan dated 3.7.25 indicated Resident Requires (x2) staff participation with bathing. Record review of Resident #3's Shower log for February 2025 revealed the following dates marked not applicable: from 2.22.25 to 3.6.25. During an interview on 3.7.25 at 11:55 pm Resident #3 stated he was not sure how long it has been since he received a shower. He stated he was not sure what was going on because the facility does not offer a shower or if they forgot about him. He stated he has never refused a shower. Observation on 3.7.25 at 10:45 am Resident #3 had an odor, dry flakey skin, and was wearing same clothing from previous day. During an interview on 3.7.25 at 12:05 pm NA stated the shower log sheet was then turned into the nurse and the nurse was to go into the system and mark showered task was completed. She stated on the shower log she also must complete a skin assessment, adls, hygiene, etc. she stated so even if a resident refuse there was a refusal sheet that the resident must sign. She stated overall she knows when she was working that all her residents do get their showers. She stated she cannot speak for all the hallways. She stated based on looking at the shower logs, the residents were not getting their showers. She stated she knows Resident #1 did get a shower on 2.22.25 and 2.27.25 because she gave the resident their shower. She stated the other residents, Resident #2 and Resident #3 has not received a shower and was not exactly sure why they have not received their shower, they are not on her rotation. During an interview on 3.7.25 at 12:35 pm DON stated that when she looked back at the shower logs for resident's #1, #2, and #3 documentation showed not applicable. She stated not applicable means the resident did not receive a shower. She stated that she would go and review all shower log sheets to see if maybe her staff was not giving showers or not documenting correctly in the system. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455934 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455934 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/07/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Northern Oaks Living & Rehabilitation Center 2722 Old Anson Rd Abilene, TX 79603 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some During an interview on 3.7.25 at 1:15 pm Administrator stated that showers should be completed for each resident according to their bath schedule. He stated if residents do not receive their showers, they could have poor hygiene or skin breakdown. During an interview on 3.7.25 at 1:20 pm DON stated she could only find shower logs for two residents. She stated that she even spoke to one of her CNA's that stated that they did not get to showers, to verify if what she was reviewing was correct. She stated the shower logs in the system do look to be correct and residents have been missing their showers. She stated if residents miss their showers they could smell or have skin breakdown. Record review of Bath, Tub/ Shower policy not dated revealed It is the policy of this facility to promote cleanliness, stimulate circulation and assist in relaxation. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455934 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0677GeneralS&S Epotential for harm

    F677 - A resident who is unable to carry out activities of daily living receives

    Provide care and assistance to perform activities of daily living for any resident who is unable.

FAQ · About this visit

Common questions about this visit

What happened during the March 7, 2025 survey of NORTHERN OAKS LIVING & REHABILITATION CENTER?

This was a inspection survey of NORTHERN OAKS LIVING & REHABILITATION CENTER on March 7, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at NORTHERN OAKS LIVING & REHABILITATION CENTER on March 7, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide care and assistance to perform activities of daily living for any resident who is unable."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.