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Inspection visit

Inspection

HENDERSON HEALTH & REHABILITATION CENTERCMS #4559861 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and records review the facility failed to ensure residents were free from abuse for 1 of 5 residents (Resident #1) reviewed for abuse, neglect, and exploitation. The facility failed to ensure Resident #1 was free from physical abuse on 8/17/25 at approximately 4:00 p.m. when Resident #2 pushed her down and kicked her causing two skin tears and pain rated as a 10/10 on a numeric pain scale following the incident. This failure could place residents at risk of pain, injury, hospitalization, and diminished quality of life.Findings included:1.Review of an admission Record for Resident #1 dated 9/16/2025 indicated she was an [AGE] year-old female admitted to the facility on [DATE] with diagnoses of dementia (altered cognition), peripheral vascular disease (poor circulation in legs), and bilateral (both left and right sides) osteoarthritis of hip.Review of a quarterly MDS for Resident #1 dated 9/6/2025 indicated she had severely impaired thinking with a BIMS of 3. She had exhibited difficulty focusing attention and being easily distracted. She had exhibited no verbal or aggressive physical behaviors directed toward others.Review of the care plan for Resident #1 dated 2/1/24 indicated she resided in a secured unit related to cognitive impairment and elopement risk secondary to dementia. Review of the care plan for Resident #1 dated 4/15/24 indicated she had behavioral problem of rummaging in other residents' rooms and/or belongings. Appropriate interventions were in place including anticipating the resident's needs, intervening early, and providing as many daily care activity choices as possible for resident.Review of an admission Record for Resident #2 dated 9/16/25 indicated she was a [AGE] year-old female readmitted to the facility on [DATE] with diagnoses of dementia, cognitive communication deficit, and aphasia (communication disorder).Review of a quarterly MDS for Resident #2 dated 9/2/25 indicated a BIMS was not conducted due to the resident being rarely or never understood. She had exhibited difficulty focusing attention and being easily distracted. She had exhibited no verbal or aggressive physical behaviors directed toward others.Review of the care plan for Resident #2 dated 8/28/25 indicated she had a behavior problem as evidenced by potential for physical aggression if bathroom is used by another resident. Appropriate interventions were in place including intervening early when resident shows agitation by guiding away from source of distress, engaging calmy in conversation, or attempting over interventions, and if response is aggressive approach at a later time after ensuring resident's safety. Resident #2 had no aggressive behaviors identified in the care plan prior to 8/28/25.Review of an incident report titled Physical Aggression Initiated dated 8/17/25 by RN A indicated .staff stopped and removed [Resident #2] from another pt that was in her room. Staff witnessed pt pushing her. The same incident report indicated immediate action was taken in placing Resident #2 on 1-to-1 supervision and completing assessments and notifications to the family and providers for Resident #1.Review of an incident report titled Physical Aggression Received dated 8/17/25 by RN A indicated .Staff stopped other resident after she starting kicking this [Resident #1] after pushing her to the floor. the same (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 455986 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455986 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/17/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Henderson Health & Rehabilitation Center 1010 W Main St Henderson, TX 75652 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few incident report indicated Resident #1 was assessed for injuries and two new skin tears to her right arm were identified. Her level of pain on a PAINAD (observational pain scale) was assessed as 7/10 which indicated severe pain. Predisposing factors were identified as Resident #1 went into Resident #2's room.Review of a nurse's progress note dated 8/17/25 at 4:43 p.m. by RN A indicated .[Resident #1] received physical aggression from other patient.pt was assessed and Stat x-rays were ordered for R hip, pelvis, R femur (thigh bone), pain 10/10 after incident. Was witnessed by staff member, pt did not hit head, but hit right arm and caused two skin tears.Review of a provider progress note dated 8/18/25 indicated [Resident #1] has two skin tears on her RUE.X-rays were negative for fractures or dislocations. Neuro is intact.During an observation and interview on 9/16/25 at 10:30 a.m., Resident #2 was observed in a common sitting area, sitting on a couch. She appeared clean and well-groomed and she had no visible marks, bruises, or skin tears. Resident #2 was not able to recall the altercation with Resident #1 due to her diagnosis of dementia.During an interview on 9/16/25 at 10:33 a.m., LVN B said she did not witness the altercation between Residents #1 and #2 and only knew of the incident through report. LVN B said Resident #2 had a history of getting into verbal altercations with any resident who went into her room. LVN B said the CNA was responsible for monitoring the residents and redirecting them from entering other residents' rooms.During an interview on 9/16/25 at 10:43 a.m., CNA C said Resident #2 was known to be verbally aggressive toward residents who tried to enter her room. CNA C said she had not witnessed any physical aggression from Resident #2. CNA C said CNAs were responsible for monitoring the residents and redirecting them from entering other residents' rooms.During an observation and interview on 9/16/25 at 3:00 p.m., Resident #1 was observed in self-propelling herself in a wheelchair in the hallway on the secured memory care unit. She appeared clean and well-groomed and she had no visible marks, bruises, or skin tears. Resident #1 was not able to recall the altercation with Resident #2 due to her diagnosis of dementia.During a telephone interview on 9/16/25 at 3:45 p.m., CNA D said she was working on the memory care unit the day of the altercation between Residents #1 and #2. CNA D said she was in the hallway talking to CNA E when Resident #1 walked by her stating she was going to the restroom. CNA D said Resident #1 and Resident #2 had a shared bathroom. CNA D said Resident #2 went into her own room approximately 1 to 2 minutes later. CNA D said they heard Resident #1 yell out. CNA D said CNA E ran down to Resident #2's room and opened the door. CNA D said she saw Resident #2 stepping toward the door to leave the room as CNA E was going in. CNA D said she heard CNA E tell the residents to stop fighting so she went and alerted RN A for assistance.During an interview on 9/17/25 at 9:00 a.m., LVN F said Resident #2 had exhibited verbal aggression towards residents who wandered into her room in the past. LVN F said Resident #2 had not exhibited any physical aggression towards residents. LVN F said CNAs were responsible for monitoring the residents and redirecting them from entering other residents' rooms.During an interview on 9/17/25 at 10:45 a.m., the DON said Resident #2 had no previous aggressive behavior noted. The DON said she believed the incident occurred because Resident #2 valued her personal space and considered the shared bathroom to be her personal space. The DON said Resident #2 was put on 1-to-1 observation immediately and referrals were sent to two inpatient behavioral health facilities. The DON said Resident #2 was also moved to a room with a private bathroom. The DON said staff were expected to intervene and redirect any resident wandering into other resident rooms.During an interview on 9/17/25 at 11:00 a.m., CNA E said she was assigned to work on the hall next to the secured unit on 8/17/25 and witnessed the resident-to-resident altercation between Residents #1 and #2. CNA E said she was on the secured unit talking to CNA D when Resident #1 passed by them and went into her room. CNA E said approximately 1 to 2 minutes later Resident #2 went into her own room, which shared a bathroom (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 455986 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 455986 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/17/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Henderson Health & Rehabilitation Center 1010 W Main St Henderson, TX 75652 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete with Resident #1's room. CNA E said she heard Resident #1 hollering and ran down to Resident #2's room. CNA E said she saw Resident #2 push Resident #1 down on the floor by the bed, with both hands and kick her in the side. CNA E said Resident #2 was jumping back as she was coming into the room. CNA E said she told the residents to stop fighting and told Resident #2 to leave the room. CNA E said CNA D ran and alerted the charge nurse, RN A, who conducted the post incident assessments.During an interview on 9/17/25 at 11:10 a.m., the ADM said Resident #2 had displayed verbal aggression with other residents, but there had been no previous physically aggressive behavior. The ADM said following the altercation between Residents #1 and #2 the residents were immediately separated; Resident #2 was placed on 1-to-1 supervision and referred to behavioral health inpatient facility. The ADM said Resident #2's medications were adjusted, and she was moved to a room with a private bathroom and there had been no more incidents of physical aggression. Attempted interviews with RN A by telephone and text message on 9/17/25 at 11:34 a.m. Review of progress note dated 8/17/25 at 4:30 p.m. by the DON indicated Resident #2 was placed on 1-to-1 supervision immediately following altercation with Resident #1.Review of a progress note dated 8/17/25 at 5:24 p.m. by RN A indicated Resident #2 was tolerating 1-to-1 supervision well.Review of a nursing follow-up dated 8/18/25 at 5:46 a.m. by FNP indicated Resident #2's Olanzapine dose was increased from 2.5mg to 5mg nightly and she was put on one-to-one observation.Review of a psychiatric hospital Discharge summary dated [DATE] at 2:40 p.m. indicated Resident #2 was admitted to the facility on [DATE] at 4:32 p.m. and discharged on 8/27/25 with medication changes including discontinuing Olanzapine and starting Uzedy.Review of an admission record dated 9/16/25 indicated Resident #2 was admitted to the facility from a psychiatric hospital and assigned to room [ROOM NUMBER]-B.During an observation on 9/17/2025 at 11:30 am, Resident #2's room [ROOM NUMBER]-B revealed the room to have a private bathroom. Review of facility policy titled Policy and Procedures: Abuse, Neglect, and Exploitation revised on 9/6/24 indicated .Identifying, correcting, and intervening in situations in which abuse.is suspected or identified.by taking immediate action to correct any issues that can reduce the risk of further harm continuing or occurring. Event ID: Facility ID: 455986 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600SeriousS&S Gactual harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the September 17, 2025 survey of HENDERSON HEALTH & REHABILITATION CENTER?

This was a inspection survey of HENDERSON HEALTH & REHABILITATION CENTER on September 17, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HENDERSON HEALTH & REHABILITATION CENTER on September 17, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.