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Public Record

Portsmouth Health and Rehab

Nursing HomePortsmouth, VACMS 495149
64 citations on record

Operated by Trio Healthcare

From CMS

Facility profile

CMS overall rating
1 / 5

*CMS Five-Star

Certified beds
120

*CMS

Avg. residents per day
101.7

*CMS

Inspection record

On record from CMS

Health citations
64

*CMS

Fire safety findings
26

*CMS

Inspections on file
10

*CMS

Last inspection
2025-09-19

*CMS

Citations

64 citations on record

Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0697Generalpotential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

  • 0678Seriousimmediate jeopardy

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

  • 0658Generalpotential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

  • 0609Generalpotential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0600Generalpotential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • 0550Generalpotential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • 0755Generalpotential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0760Seriousactual harm

    Ensure that residents are free from significant medication errors.

  • 0689Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0687Generalpotential for harm

    Provide appropriate foot care.

  • 0919Generalpotential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0689Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0687Generalpotential for harm

    Provide appropriate foot care.

  • 0919Generalpotential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • 0741Seriousimmediate jeopardy

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

  • 0740Seriousimmediate jeopardy

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

  • 0758Generalpotential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • 0583Generalpotential for harm

    Keep residents' personal and medical records private and confidential.

  • 0645Generalpotential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

  • 0657Generalpotential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • 0686Seriousactual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0688Generalpotential for harm

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • 0756Generalpotential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  • 0761Generalpotential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0803Generalpotential for harm

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  • 0812Generalpotential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0880Generalpotential for harm

    Provide and implement an infection prevention and control program.

  • 0883Generalpotential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • 0919Generalpotential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • 0880Generalno actual harm

    Provide and implement an infection prevention and control program.

  • 0623Generalpotential for harm

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • 0625Generalpotential for harm

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  • 0645Generalpotential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

  • 0557Generalpotential for harm

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

  • 0582Generalpotential for harm

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • 0584Generalpotential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0607Generalpotential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • 0622Generalpotential for harm

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0689Seriousactual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0727Generalpotential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  • 0812Generalpotential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0868Generalpotential for harm

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

  • 0167Generalno actual harm

    Allow residents to easily view the results of the nursing home's most recent inspection.

  • 0241Generalpotential for harm

    Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

  • 0276Generalpotential for harm

    Assure that each resident’s assessment is updated at least once every 3 months.

  • 0278Generalpotential for harm

    Ensure each resident receives an accurate assessment by a qualified health professional.

  • 0314Generalpotential for harm

    Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

  • 0315Generalpotential for harm

    Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

  • 0323Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

  • 0332Generalpotential for harm

    Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

  • 0333Generalpotential for harm

    Ensure that residents are safe from serious medication errors.

  • 0425Generalpotential for harm

    Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

  • 0431Generalpotential for harm

    Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

  • 0441Generalpotential for harm

    Have a program that investigates, controls and keeps infection from spreading.

  • 0465Generalpotential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • 0514Generalpotential for harm

    Keep accurate, complete and organized clinical records on each resident that meet professional standards.

  • 0309Generalpotential for harm

    Provide necessary care and services to maintain or improve the highest well being of each resident .

  • 0279Generalpotential for harm

    Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • 0287Generalpotential for harm

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

  • 0156Generalpotential for harm

    Give residents a notice of rights, rules, services and charges.

  • 0159Generalpotential for harm

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Inspection history

Every health inspection on record

Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.

Ownership

Trio Healthcare

9nursing homes nationwide, in CMS records

See the full ownership footprint

FAQ

Questions and answers

What is Portsmouth Health and Rehab?
Portsmouth Health and Rehab is a Medicare- and Medicaid-certified nursing home in Portsmouth, VA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 495149.
What is the CMS rating for Portsmouth Health and Rehab?
Portsmouth Health and Rehab has a CMS overall rating of 1 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
How many beds does Portsmouth Health and Rehab have?
Portsmouth Health and Rehab is certified for 120 beds. It serves an average of 101.7 residents per day.
How many citations does Portsmouth Health and Rehab have?
Portsmouth Health and Rehab has 64 citations on record from CMS health inspections, each tied to a federal deficiency tag.
When was Portsmouth Health and Rehab last inspected?
Portsmouth Health and Rehab was last inspected on September 19, 2025. CMS surveys nursing homes about once a year and after complaints.
What can I do if I have concerns about care at this facility?
Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.

*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.

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