Public Record
Nans Pointe Rehabilitation and Nursing
Operated by Eastern Healthcare Group
From CMS
Facility profile
- CMS overall rating
- 1 / 5
- Certified beds
- 148
- Avg. residents per day
- 126.6
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 47
- Fire safety findings
- 23
- Inspections on file
- 7
- Last inspection
- 2025-10-23
*CMS
*CMS
*CMS
*CMS
Citations
47 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0577Generalpotential for harm
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- 0773Generalpotential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- 0825Generalpotential for harm
Provide or get specialized rehabilitative services as required for a resident.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
- 0580Generalpotential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0620Generalpotential for harm
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0645Generalpotential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0697Seriousactual harm
Provide safe, appropriate pain management for a resident who requires such services.
- 0727Generalpotential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- 0804Generalpotential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0814Generalpotential for harm
Dispose of garbage and refuse properly.
- 0840Generalpotential for harm
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
- 0865Generalpotential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
- 0868Generalpotential for harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- 0881Generalpotential for harm
Implement a program that monitors antibiotic use.
- 0882Generalpotential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- 0885Generalpotential for harm
Report COVID19 data to residents and families.
- 0883Generalpotential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- 0886Generalpotential for harm
Perform COVID19 testing on residents and staff.
- 0908Generalpotential for harm
Keep all essential equipment working safely.
- 0925Generalpotential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- 0712Generalpotential for harm
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
- 0881Generalpotential for harm
Implement a program that monitors antibiotic use.
- 0558Generalpotential for harm
Reasonably accommodate the needs and preferences of each resident.
- 0622Generalpotential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- 0625Generalpotential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0727Generalpotential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0645Generalpotential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
- 0167Generalno actual harm
Allow residents to easily view the results of the nursing home's most recent inspection.
- 0224Generalpotential for harm
Protect each resident from mistreatment, neglect and misappropriation of personal property.
- 0278Generalpotential for harm
Ensure each resident receives an accurate assessment by a qualified health professional.
- 0285Generalpotential for harm
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
- 0315Generalpotential for harm
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
- 0333Generalpotential for harm
Ensure that residents are safe from serious medication errors.
- 0431Generalpotential for harm
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection5 deficiencies
- View inspection reportInspectionFire Safety6 deficiencies
- View inspection reportInspection24 deficiencies
- View inspection reportInspection11 deficiencies
- View inspection reportInspectionFire Safety10 deficiencies
- View inspection reportInspection7 deficiencies
- View inspection reportInspectionFire Safety7 deficiencies
Ownership
Eastern Healthcare Group
18nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Nans Pointe Rehabilitation and Nursing?
- Nans Pointe Rehabilitation and Nursing is a Medicare- and Medicaid-certified nursing home in Suffolk, VA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 495247.
- What is the CMS rating for Nans Pointe Rehabilitation and Nursing?
- Nans Pointe Rehabilitation and Nursing has a CMS overall rating of 1 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Nans Pointe Rehabilitation and Nursing have?
- Nans Pointe Rehabilitation and Nursing is certified for 148 beds. It serves an average of 126.6 residents per day.
- How many citations does Nans Pointe Rehabilitation and Nursing have?
- Nans Pointe Rehabilitation and Nursing has 47 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Nans Pointe Rehabilitation and Nursing last inspected?
- Nans Pointe Rehabilitation and Nursing was last inspected on October 23, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
/nursing-home/495247-nans-pointe-rehabilitation-and-nursing