Public Record
Complete Care at Hales Corners
Operated by Complete Care
From CMS
Facility profile
- CMS overall rating
- 3 / 5
- Certified beds
- 62
- Avg. residents per day
- 55.8
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 17
- Fire safety findings
- 20
- Inspections on file
- 8
- Last inspection
- 2026-02-19
*CMS
*CMS
*CMS
*CMS
Citations
17 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0610Generalpotential for harm
Respond appropriately to all alleged violations.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0925Generalpotential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- 0573Generalpotential for harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
- 0628Generalpotential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0609Generalpotential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- 0692Generalpotential for harm
Provide enough food/fluids to maintain a resident's health.
- 0804Generalpotential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- 0810Generalpotential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- 0610Generalpotential for harm
Respond appropriately to all alleged violations.
- 0686Seriousactual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- 0886Generalpotential for harm
Perform COVID19 testing on residents and staff.
- 0888Generalno actual harm
Ensure staff are vaccinated for COVID-19
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0803Generalpotential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection2 deficiencies
- View inspection reportInspection3 deficiencies
- View inspection reportInspection6 deficiencies
- View inspection reportInspectionFire Safety9 deficiencies
- View inspection reportInspectionFire Safety6 deficiencies
- View inspection reportInspection2 deficiencies
- View inspection reportInspectionFire Safety5 deficiencies
- View inspection reportInspection4 deficiencies
Ownership
Complete Care
85nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Complete Care at Hales Corners?
- Complete Care at Hales Corners is a Medicare- and Medicaid-certified nursing home in Hales Corners, WI, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 525596.
- What is the CMS rating for Complete Care at Hales Corners?
- Complete Care at Hales Corners has a CMS overall rating of 3 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Complete Care at Hales Corners have?
- Complete Care at Hales Corners is certified for 62 beds. It serves an average of 55.8 residents per day.
- How many citations does Complete Care at Hales Corners have?
- Complete Care at Hales Corners has 17 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Complete Care at Hales Corners last inspected?
- Complete Care at Hales Corners was last inspected on February 19, 2026. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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