F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure for one of two residents, Resident 1, the power of
attorney (POA-someone who is legally authorized to act on the resident's behalf) was notified when
Resident 1 ' s physician ordered lorazepam (an anti-anxiety medication).
Residents Affected - Few
This failure resulted in Resident 1 ' s POA to be unaware of his overall condition.
Findings:
On February 21, 2024, at 3:09 p.m., during an interview with Resident 1 ' s POA, the POA stated Resident
1 was administered lorazepam, and she was not notified about it.
On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility.
A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with
diagnoses which included obstructive uropathy (blockage of urine flow) and he had a POA.
A review of Resident 1 ' s Nurse ' s Note dated November 22, 2024, written by Licensed Vocational Nurse
(LVN) 1, indicated, Received new order from MD (medical doctor) for resident to start Ativan (lorazepam)
for anxiety and restlessness. Also gave order for psych eval. Orders noted and carried out, communicated
with staff .
A review of Resident 1 ' s Physician ' s Orders indicated .LoRazepam Tablet 1 MG Give 1 tablet by mouth
every 4 hours as needed for anxiety . was ordered on November 22, 2024.
There was no documented evidence that Resident 1 ' s POA was notified of the physician ' s orders on
November 22, 2024.
On March 5, 2025, at 1:13 p.m., during an interview with LVN 2 and record review of Resident 1 ' s medical
record, LVN 2 stated the resident and his or her representative should be notified for all changes in
condition and any new orders. LVN 2 stated there was no documented evidence in Resident 1 ' s medical
record that the POA was notified of the physician ' s orders on November 22, 2024.
On March 5, 2025, at 3:40 p.m., during an interview with the Assistant Director of Nursing (ADON) and the
Director of Nursing (DON), the DON stated LVN 2 should have notified the POA when she received the
orders for lorazepam.
On March 12, 2025, at 2:20 p.m., during a telephone interview, Licensed Vocational Nurse (LVN) 1
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
555017
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated she could not recall Resident 1. LVN 1 stated she was at the facility, and she was asked to review
Resident 1 ' s medical record. LVN 1 stated she wrote a progress note on November 22, 2024, indicating
she received new orders of lorazepam. LVN 1 stated she could not recall if she notified Resident 1 ' s POA
about the orders.
A review of the facility ' s policy and procedure titled, Resident Representative dated February 2021,
indicated, .The resident representative has the right to exercise the resident ' s rights to the extent those
rights are delegated to the representative .The facility will treat the decisions of a resident representative as
the decisions of the resident to the extent required by the court or authorized by the resident (in accordance
with applicable laws) .
A review of the facility ' s policy and procedure titled, Change in a Resident ' s Condition or Status dated
February 2021, indicated, .Our facility promptly notifies the resident, his or her attending physician, and the
resident representative of changes in the resident's medical/mental condition and/or status ( e.g., changes
in level of care, billing/payments, resident rights, etc.) .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure, weight loss for two of three residents
reviewed was evaluated (Residents 1 and 2).
Residents Affected - Few
This failure had the potential for Residents 2 and 3 to experience further weight loss and not have their
nutritional needs met.
Findings:
On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility.
A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with
diagnoses which included obstructive uropathy (a condition in which the flow of urine is blocked).
A review of Resident 1 ' s care plan titled Malnutrition: Resident is at risk for malnutrition . initiated on
November 19, 2024, included interventions which included .Notify the physician of weight loss .Refer to RD
(Registered Dietician) as needed .
A review of Resident 1 ' s Weights tab in PointClickCare (an electronic health care software) indicated
Resident 1 weighed:
a. 168 lbs. (pounds – unit of measurement) on November 20, 2024. This entry was crossed out on
January 9, 2025;
b. 153 lbs. on December 4, 2024 (total weight loss of 15 lbs. or 8.9% for two weeks);
c. 150 lbs. on December 17, 2024;
d. 155 lbs. on December 23, 2024; and
e. 151 lbs. on January 8, 2025.
A review of Resident 1 ' s NUTRITIONAL RISK ASSESSMENT (ADMISSION/ANNUAL) completed by the
RD, dated November 25, 2024, indicated Resident 1 weighed 168 lbs. on November 20, 2024, and his
usual body weight was 170 lbs.
There was no documented evidence that Resident 1 ' s physician or the RD was notified of Resident 1 ' s
weight loss of 15 lbs. or 8.9% on December 4, 2024. In addition, there was no documented evidence that
interventions for weight loss were inititated.
On March 4, 2025, at 11:06 a.m., during an interview, the Restorative Nurse Assistant (RNA) stated the
RNAs obtained the weight of the residents in the facility upon admission then weekly for four weeks then
monthly. The RNA stated if a resident was noted with weight loss, the resident ' s weight was monitored
weekly again for two to three weeks. The RNA stated when she noted there is weight loss, she notifies
Licensed Vocational Nurse (LVN) 3, the Assistant Director of Nursing (ADON) and Director of Nursing
(DON).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On March 5, 2025, at 3:15 p.m., during a telephone interview, the RD stated she was familiar with Resident
1. The RD stated Resident 1 was underweight when he was admitted . The RD stated she did not believe
that Resident 1 weighed 168 lbs. on admission and that the weight may have been referenced from the
hospital which can be inaccurate. The RD stated she assessed Resident 1 on November 25, 2025, and
made recommendations because he was already underweight. The RD stated she struck out his weight on
admission because it was an outlier and after monitoring Resident 1 ' s weight for four weeks, he weighed
between 150 to 155 lbs.
On March 5, 2025, at 3:40 p.m., during an interview with the ADON and DON, the ADON stated she
documented Resident 1 ' s weight on November 20, 2025, of 168 lbs. because that was the information
provided to her by the RNA. The ADON reviewed Resident 1 ' s GACH (general acute care hospital) notes
and she stated Resident 1 weighed 170 lbs. on November 13, 2024 (7 days before Resident 1 ' s weight
was obtained at the facility). The ADON stated Resident 1 had a 15-lb. weight loss between November 20,
2024, and December 4, 2024. The ADON and DON stated they did not know why the RD crossed out
Resident 1 ' s initial weight of 168 lbs. The DON stated the RD should not have struck it out without letting
her know.
On March 5, 2025, at 4:37 p.m., the DON called the RD on speaker phone. The DON asked the RD about
Resident 1 ' s weight. The RD stated she struck out the weight because Resident 1 will continue to falsely
trigger for weight loss.
2. A review of Resident 2 ' s medical record indicated Resident 2 was admitted to the facility on [DATE], with
diagnoses which included diabetes mellitus (high blood sugar level).
A review of Resident 2 ' s Physician History and Physical dated February 6, 2025, indicated he had the
capacity to make decisions.
A review of Resident 2 ' s Weights tab in PointClickCare (an electronic health care software) indicated
Resident 2 weighed:
a. 225 lbs. on February 6, 2025;
b. 200 lbs. on February 18, 2025 (total weight loss of 25 lbs. or 11% for two weeks);
c. 191 lbs. on February 25, 2025; and
d. 184 lbs. on March 5, 2025.
On March 3, 2025, at 1:10 p.m., during an interview, LVN 3 stated Resident 3 was admitted with edema (a
condition where excess fluid accumulates in the body's tissues, causing swelling) on both legs. LVN 3
stated Resident 2 had 25 lb. weight loss on February 18, 2025, and she notified the Physician ' s Assistant
verbally, but she did not document. LVN 3 further stated a change of condition report, monitoring every shift
for 72 hours, and a care plan for Resident 2 should have been initiated on February 18, 2025.
On March 3, 2025, at 2:11 p.m., during a concurrent observation and interview, Resident 2 was in his room,
sitting in bed and he was alert and conversant. Resident 2 stated he was aware that he was losing weight
because the staff told him about his weight during the weigh-ins. Resident 2 stated both of his legs were
swollen after hospitalization. Resident 2 was asked why he was losing weight, he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated he was not eating all his food because the food at the facility tasted different from home. Resident 2
stated no one had spoken to him about his weight loss or any plan regarding his nutrition.
On March 5, 2025, at 3:15 p.m., during a telephone interview, the RD stated she was notified of Resident 2
' s weight loss on February 18, 2025. She was informed that Resident 2 would be re-weighed but no one
updated her.
There was no documented evidence that Resident 2 ' s physician was notified of the weight loss and no
documentation that interventions for weight loss were initiated.
On March 5, 2025, at 3:40 p.m., during an interview with the ADON and DON, the ADON stated Resident 2
had a 25-lb. weight loss between February 6, 2025, and February 18, 2025, and the physician and the
family should have been notified and that Resident 2 should have been monitored as well.
A review of the facility ' s policy and procedure titled Weight Assessment and Intervention, dated March
2022 indicated .Any weight change of 5% or more since the last weight assessment is retaken the next day
for confirmation .If the weight is verified, nursing will immediately notify the dietitian in writing .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure behavior of anxiety (feelings of worry, unease, and
tension) was evaluated and monitored prior to obtaining a PRN (as necessary) lorazepam (an anti-anxiety
medication), for one of two sampled residents, Resident 1.
This failure had the potential for unnecessary medication use.
Findings:
On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility.
A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with
diagnoses which included obstructive uropathy (occurs when urine cannot drain through the urinary tract).
A review of Resident 1 ' s Nurse ' s Note dated November 22, 2024, indicated .Received new order from
MD for resident to start Ativan (lorazepam) for anxiety and restlessness. Also gave order for psych eval.
Orders noted and carried out, communicated with staff .
A review of Resident 1 ' s Physician ' s Orders indicated .LORazepam Tablet 1 MG Give 1 tablet by mouth
every 4 hours as needed for anxiety . was ordered on November 22, 2024.
There was no documented evidence Resident 1 was assessed and evaluated by the licensed nurse on the
manifested anxiety behavior, and non-pharmacological interventions were attempted, prior to obtaining the
PRN lorazepam order. There was no documented evidence a physician ' s order was obtained to monitor
for the targeted behavior and side-effects of the lorazepam use.
On March 3, 2025, at 1:13 p.m., during a concurrent interview with Licensed Vocational Nurse (LVN) 2 and
a review of Resident 1 ' s medical record, LVN 2 stated when a resident was noted with behavior, the
resident ' s behavior will be monitored, nonpharmacological interventions will be initiated, and the physician
will be notified. LVN 2 stated if the physician gave an order for lorazepam, there should be an order for
monitoring the behavior and side-effect of lorazepam use. LVN 2 stated there was no documented
monitoring of the behavior and side effect of lorazepam use.
On March 3, 2025, at 3:40 p.m., during a concurrent interview with the Assistant Director of Nursing
(ADON) and Director of Nursing (DON) and a record review of Resident 1 ' s medical record, the ADON
stated there were no orders for monitoring of behavior and side effects. The DON stated LVN 2 should
place an order to monitor for frequency of behavior and monitoring for side effects of lorazepam use.
March 12, 2025, at 2:20 p.m., during a telephone interview, Licensed Vocational Nurse (LVN) 1 stated she
could not recall Resident 1. LVN 1 stated she was at the facility, and she was asked to review Resident 1 ' s
record. LVN 1 stated she wrote a progress note on November 22, 2024, indicating she received new orders
of Lorazepam and psych eval. LVN 1 stated she was re-assigned to be a desk nurse and was told she
would be running the orders from the physicians. LVN 1 stated she received the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
orders and carried it out. LVN 1 stated she was not aware that there should be monitoring of behaviors and
side effects for any psychotropic medications (antidepressants, anti-anxiety medications, stimulants,
antipsychotics, and mood stabilizers).
A review of the facility ' s undated policy and procedure titled Psychoactive/Psychotropic Medication Use
indicated .Psychoactive (also known as Psychotropic) medications may be administered following federal
and state regulations if the medication is necessary to treat a specifically diagnosed condition and is
appropriately documented in the medical record. Additionally, behavioral interventions, unless
contraindicated, will be used to meet the individual needs of the resident . Psychotropic medication
management for the resident will involve .indication and clinical need for medication .adequate monitoring
for efficacy and adverse consequences .
Event ID:
Facility ID:
555017
If continuation sheet
Page 7 of 7