F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview and record review, the facility failed to ensure residents' rooms were maintained
clean and comfortable when:
1. room [ROOM NUMBER] had adhesive residue, chipped paint and black horizontal lines across the wall
in front of the residents' bed, chipped baseboards and the floor had yellow and black stains; and
2. room [ROOM NUMBER] had adhesive residue, chipped paint and black horizontal lines across the wall
in front of the residents' bed.
This failure had the potential to negatively impact the psychosocial well-being of Residents 1, 2, 3, 4, 5 and
6.
Findings:
On March 27, 2025, at 10:54 a.m., during an observation in room [ROOM NUMBER], there were three
residents, Residents 1, 2 and 3. The wall in front of them had adhesive residue, chipped paint, black
horizontal lines and chipped baseboard. The floor had yellow and black stains.
On March 27, 2025, at 10:58 a.m., during an observation in room [ROOM NUMBER], there were three
residents, Residents 4, 5 and 6. The wall in front of them of them had adhesive residue, chipped paint and
black horizontal lines.
On March 27, 2025, at 11:35 a.m., during a concurrent interview with the Maintenance Director (MTD) and
observation of room [ROOM NUMBER], the MTD stated the black horizontal lines and chipped baseboard
were from when the residents' bed or wheelchair touched the wall. The MTD stated the chipped paint and
adhesive residue were from when he moved the electrical outlets up behind the televisions. The MTD
stated the floor was old, had stains on it and was not clean. The MTD stated they tried to clean the floor, but
the stains were not removed. The MTD stated the floor should be changed.
On March 27, 2025, at 11:40 a.m., during a concurrent interview with the MTD and observation of 49, the
MTD stated there were adhesive residue, chipped paint and black horizontal lines on the wall. The MTD
stated the black horizontal lines were from when the residents' bed or wheelchair touched the wall; and the
chipped paint and adhesive residue were from when he moved the electrical outlets up behind the
televisions. The MTD stated they started renovating the facility including residents' rooms three years ago.
There are still some rooms that needed to be renovated including rooms [ROOM NUMBERS], but the
residents did not want to move out. The MTD stated he cannot do any repairs or
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555017
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverwalk Post Acute
4000 Harrison Street
Riverside, CA 92503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
renovations if there are residents in the rooms.
Level of Harm - Minimal harm
or potential for actual harm
On March 27, 2025, at 12:06 p.m. during an interview with the Director of Nursing (DON), the DON stated
they have started renovating the residents' rooms little by little but there are residents and their families who
did not want to be moved. The DON stated they must explain to the resident and their families why they
need to do room changes so that the rooms can be renovated.
Residents Affected - Few
On March 27, 2025, at 2:48 p.m., during a telephone interview with the ADM, the ADM stated maintaining
residents' rooms is a team effort but is mainly the responsibility of the MTD and he oversee it. The ADM
stated the stained floor, adhesive residue and black lines should not be in the residents' rooms. The ADM
stated every resident should be comfortable in their rooms and the rooms should be well kept. The ADM
stated the condition of rooms [ROOM NUMBERS] may be off-putting to the residents.
A review of the facility's policy and procedure titled Maintenance Service dated December 2009 indicated
.Maintenance service shall be provided to all areas of the building, grounds, and equipment .The
Maintenance Department is responsible for maintaining the buildings, grounds, and equipment in a safe
and operable manner at all times .Functions of maintenance personnel include .maintaining the building on
compliance with current federal, state and local laws, regulations, and guidelines .maintaining the building
in good repaired and free from hazards .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555017
If continuation sheet
Page 2 of 2