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Inspection visit

Health inspection

THE GROVE POST ACUTECMS #5550213 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility document review, the facility failed to notify the resident's emergency contact of an elopement for one of eight sampled residents (Resident 6). This failure resulted in a delay of elopement notification and incomplete information being passed on to the resident's emergency contact, which had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Elopements and Wandering Resident revised 12/2022 showed the DON or designee shall notify the family or legal representative of an elopement. The policy also showed documentation in the medical record will include findings from post elopement assessments, physician and family notification. Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility on [DATE], and discharged to the community on 7/4/23. Review of Resident 6's admission Record facesheet showed Resident 6's emergency contact was Family Member 2. Review of Resident 6's H&P examination dated 6/5/23, showed the resident could not make their own medical decisions and Family Member 2 was the surrogate decision maker. Review of Resident 6's MDS dated [DATE], showed the resident had severe cognitive impairment. On 7/5/23 at 1148 hours, an interview was conducted with the DON. When asked if the facility had any resident elopement in the past few months, the DON replied there had been none. On 7/6/23 at 0937 hours, a telephone interview was conducted with LVN 3. LVN 3 stated there had been a resident elopement on 6/26/23. LVN 3 stated the local police department notified staff that a person matching the missing resident's description was brought into the ED. LVN 3 stated the facility staff went to the ED and brought the resident back to the facility. On 7/11/23 at 1113 hours, a telephone interview was conducted with the local Police Dispatch. The Police Dispatch stated on 6/26/23, they received the two following calls: - At 0119 hours, a call for a welfare check on a subject found wandering around Motel A. The subject was picked up by the police office and brought to the local ED. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 6 Event ID: 555021 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555021 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Grove Post Acute 12332 Garden Grove Blvd. Garden Grove, CA 92843 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580 - At 0122 hours, a call placed by The Grove Post Acute staff for a missing person. Level of Harm - Minimal harm or potential for actual harm The Police Dispatch stated the calls were on the same call ticket, meaning they were determined to be related to each other, and showed the subject was returned to the caregiver. Residents Affected - Few Review of Resident 6's medical record failed to show the resident eloped and family were notified. On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review were conducted with the DON. The DON was asked about Resident 6's elopement. The DON stated it was not really considered an elopement. The DON stated yes when asked if Resident 6 left the faciity on 6/26/23 around 0100 hours. The DON further stated the resident was found by the facility staff at a motel and brought the resident back. The DON was informed Resident 6 was picked up by police while wandering around Motel A and brought to the ED, where staff went and identified the resident. The DON stated, my mistake. When asked if the DON notified Resident 6's family of the elopement, the DON replied yes. The DON was unable to locate documentation to show Resident 6's family was notified of the elopement. On 7/12/23 at 0814 hours, a telephone interview was conducted with Family Member 2. Family Member 2 stated they were Resident 6's responsible party and all notifications should be communicated to them. When asked if they were notified by the facility that Resident 6 had eloped on 6/26/23, Family Member 2 stated they were not notified by the facility but was told later that day by Family Member 3. Family Member 2 was not aware Resident 6 was found wandering around Motel A and brought to the ED by local police. Family Member 2 stated Family Member 3 was not Resident 6's emergency contact and Family Member 2 should have been notified by the facility of the elopement immediately. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555021 If continuation sheet Page 2 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555021 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Grove Post Acute 12332 Garden Grove Blvd. Garden Grove, CA 92843 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record and facility document review, the facility failed to ensure adequate supervision, assistance, and interventions were in place to prevent accidents for two of eight sampled residents (Residents 1 and 6). * Resident 6 was not assessed by the nursing staff and social services after eloping from the facility and brought back to the facility, creating the risk for a delay in assessments and interventions. * Resident 1 was not transferred with a mechanical lift per their plan of care and facility's P&P, creating the risk for an unsafe transfer. Findings: 1. Review of the facility's P&P titled Elopements and Wandering Resident revised 12/19/22, showed after the eloped resident returns to the facility, the nurse will assess the resident, social services will re-assess the resident and make any needed referral for counseling or psychological/psychiatric consults. Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility on [DATE], and discharged to the community on 7/4/23. Review of Resident 6's MDS dated [DATE], showed the resident had severe cognitive impairment. On 7/11/13 at 0945 hours, a telephone interview was conducted with CNA 3. CNA stated a few weeks ago, Resident 6 eloped from the facility. CNA 3 stated while they were outside looking for the resident, a police officer drove by and told them there was someone matching Resident 6's description in the local ED. CNA 3 stated they went to the ED and identified the person brought into the ER as Resident 6. Review of Resident 6's medical record failed to show the elopement occurred. There were no documented evidence of the post-elopement nurse and social services assessment to address the resident's physical and psychosocial well-being. On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review was conducted with the DON. The DON verified on 6/26/23 around 0100 hours, Resident 6 had eloped from the facility and was found wandering around Motel A. The DON stated the resident was returned to facility. The DON was unable to locate documentation to show Resident 6's post-elopement assessment performed by the nursing and social services. The DON verified there was no post-elopement IDT meeting to discuss the resident's needs and plan of care to prevent a future elopement. Cross reference to F842. 2. Review of the facility's P&P titled Safe Resident Handling dated 12/2022showed all residents require safe handling when transferred to prevent or minimize the risk of injury to themselves, the use of mechanical lifts are a safer alternative and should be used. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555021 If continuation sheet Page 3 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555021 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Grove Post Acute 12332 Garden Grove Blvd. Garden Grove, CA 92843 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Medical record review for Resident 1 was initiated on 7/5/23. Resident 1 was readmitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 6/29/23, showed the resident had a history of quadriplegia. Review of Resident 1's MDS dated [DATE], showed the resident was totally dependent on staff for transfers to/from bed and required two or more person assistance for all transfers. Review of Resident 1's Care Plan showed a focus dated 1/3/17, for Resident 1 being at risk falls/injury. The interventions included to assist Resident 1 with two-person transfers using mechanical lift for safety. Review of Resident 1's SBAR Communication Form dated 6/24/23, showed the resident was noted with a deformity to their right thigh, with physician instructions to transfer to the ED for evaluation. Review of Resident 1's GACH medical record showed a radiology report dated 6/26/23. The report showed Resident 1 had a right femur fracture as well as osteopenia (a loss of bone mineral density that weakens bones). On 7/5/23 at 1647 hours, a telephone interview was conducted with CNA 1. CNA 1 stated on 6/24/23, he went to transfer Resident 1 from bed to the shower chair. CNA 1 stated Resident 1 refused the mechanical lift and wanted the CNA to transfer him from bed to the shower chair without it. CNA 1 stated they had transferred the resident without the mechanical lift in the past, per Resident 1's request. So, CNA 1 lifted the resident from the bed to the shower chair. CNA 1 stated once the resident was transferred to the shower chair, Resident 1 told the CNA he heard a pop. CNA 1 informed the LVN. On 7/12/23 at 1022 hours, an interview and concurrent medical record review was conducted with the ADON. The ADON reviewed Resident 1's Care Plan focus for Resident 1 being at risk falls/injury with the intervention to assist Resident 1 with two-person transfers using mechanical lift for safety. The ADON reviewed the revision history and stated the intervention to assist Resident 1 with two-person transfers using mechanical lift was in place as of 5/9/19. The ADON verified Resident 1's MDS showed the resident was totally dependent on staff for all transfers and required two-person assistance for transfers. The ADON verified the resident's plan of care was not followed when the resident was transferred with only one staff assisting and without the use of the mechanical lift. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555021 If continuation sheet Page 4 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555021 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Grove Post Acute 12332 Garden Grove Blvd. Garden Grove, CA 92843 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review and facility P&P, the facility failed to ensure a complete and accurate medical record for two of eight sampled residents (Residents 3 and 6). * Resident 6's elopement from the facility was not documented in the medical record. * Resident 3's newly identified wound and care provided were not documented in the medical record. These failures resulted in incomplete medical records. Findings: Review of the facility'sP&P titled Documentation in Medical Record dated 12/2022 showed documentation can be completed at the time of service, but no later than the shift in which the assessment, observation, or care service occurred. 1. Review of the facility's P&P titled Elopements and Wandering Resident revised 12/2022, showed documentation in the medical record will include the findings from the post elopement assessments, physician and family notification. Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility on [DATE], and discharged to the community on 7/4/23. On 7/11/13 at 0945 hours, a telephone interview was conducted with CNA 3. CNA 3 stated a few weeks ago, Resident 6 eloped from the facility. CNA 3 stated while they were outside looking for the resident, a police officer drove by and told them there was someone matching Resident 6's description in the local ED. CNA 3 stated they went to the ED and identified the person brought to the ED by police as Resident 6. Review of Resident 6's medical record showed no documented evidence of the resident's elopement and post-elopement assessment from the nursing and social services to address the resident's physical and psychosocial well-being. On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review was conducted with the DON. The DON verified on 6/26/23 around 0100 hours, Resident 6 had eloped from the facility and was found wandering around Motel A. The DON stated the resident was returned to facility. The DON was unable to locate documentation to show Resident 6's eloped from the facility. The DON stated Resident 6's medical record should show the elopement and follow-up assessments and interventions completed. Cross reference to F689. 2. Medical record review for Resident 3 was initiated on 7/5/23. Resident 3 was readmitted to the facility on [DATE]. Review of Resident 3's Change of Condition Progress note dated 7/2/23 at 0015 hours, showed upon (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555021 If continuation sheet Page 5 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555021 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Grove Post Acute 12332 Garden Grove Blvd. Garden Grove, CA 92843 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete arrival on shift, the writer was informed by the nurse from the prior shift (1500 -2300 hour shift) at 2215 hours, a wound on the resident's left foot/inner toe was found and maggots were noted in the wound. The note showed the prior shift LVN and RN had cleansed and bandaged the wound. On 7/5/23 at 1503 hours, an interview was conducted with LVN 2. LVN 2 stated they were working the 1500-2300 hour shift when Resident 3's wound with maggots was discovered towards the end of the shift. LVN 2 stated they and the RN Supervisor had cleaned and dressed the wound. When asked where they documented the wound observation and care provided, LVN 2 stated they were told not to document Resident 3's wound until the treatment nurse assessed it the following day. Event ID: Facility ID: 555021 If continuation sheet Page 6 of 6

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0689GeneralS&S Dpotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0842GeneralS&S Dpotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

FAQ · About this visit

Common questions about this visit

What happened during the July 12, 2023 survey of THE GROVE POST ACUTE?

This was a inspection survey of THE GROVE POST ACUTE on July 12, 2023. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at THE GROVE POST ACUTE on July 12, 2023?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.