F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility document review, the facility failed to notify the resident's
emergency contact of an elopement for one of eight sampled residents (Resident 6). This failure resulted in
a delay of elopement notification and incomplete information being passed on to the resident's emergency
contact, which had the potential to negatively impact the resident's well-being.
Findings:
Review of the facility's P&P titled Elopements and Wandering Resident revised 12/2022 showed the DON
or designee shall notify the family or legal representative of an elopement. The policy also showed
documentation in the medical record will include findings from post elopement assessments, physician and
family notification.
Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility
on [DATE], and discharged to the community on 7/4/23.
Review of Resident 6's admission Record facesheet showed Resident 6's emergency contact was Family
Member 2.
Review of Resident 6's H&P examination dated 6/5/23, showed the resident could not make their own
medical decisions and Family Member 2 was the surrogate decision maker.
Review of Resident 6's MDS dated [DATE], showed the resident had severe cognitive impairment.
On 7/5/23 at 1148 hours, an interview was conducted with the DON. When asked if the facility had any
resident elopement in the past few months, the DON replied there had been none.
On 7/6/23 at 0937 hours, a telephone interview was conducted with LVN 3. LVN 3 stated there had been a
resident elopement on 6/26/23. LVN 3 stated the local police department notified staff that a person
matching the missing resident's description was brought into the ED. LVN 3 stated the facility staff went to
the ED and brought the resident back to the facility.
On 7/11/23 at 1113 hours, a telephone interview was conducted with the local Police Dispatch. The Police
Dispatch stated on 6/26/23, they received the two following calls:
- At 0119 hours, a call for a welfare check on a subject found wandering around Motel A. The subject was
picked up by the police office and brought to the local ED.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555021
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
- At 0122 hours, a call placed by The Grove Post Acute staff for a missing person.
Level of Harm - Minimal harm
or potential for actual harm
The Police Dispatch stated the calls were on the same call ticket, meaning they were determined to be
related to each other, and showed the subject was returned to the caregiver.
Residents Affected - Few
Review of Resident 6's medical record failed to show the resident eloped and family were notified.
On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review were conducted with
the DON. The DON was asked about Resident 6's elopement. The DON stated it was not really considered
an elopement. The DON stated yes when asked if Resident 6 left the faciity on 6/26/23 around 0100 hours.
The DON further stated the resident was found by the facility staff at a motel and brought the resident back.
The DON was informed Resident 6 was picked up by police while wandering around Motel A and brought to
the ED, where staff went and identified the resident. The DON stated, my mistake. When asked if the DON
notified Resident 6's family of the elopement, the DON replied yes. The DON was unable to locate
documentation to show Resident 6's family was notified of the elopement.
On 7/12/23 at 0814 hours, a telephone interview was conducted with Family Member 2. Family Member 2
stated they were Resident 6's responsible party and all notifications should be communicated to them.
When asked if they were notified by the facility that Resident 6 had eloped on 6/26/23, Family Member 2
stated they were not notified by the facility but was told later that day by Family Member 3. Family Member
2 was not aware Resident 6 was found wandering around Motel A and brought to the ED by local police.
Family Member 2 stated Family Member 3 was not Resident 6's emergency contact and Family Member 2
should have been notified by the facility of the elopement immediately.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record and facility document review, the facility failed to ensure adequate supervision,
assistance, and interventions were in place to prevent accidents for two of eight sampled residents
(Residents 1 and 6).
* Resident 6 was not assessed by the nursing staff and social services after eloping from the facility and
brought back to the facility, creating the risk for a delay in assessments and interventions.
* Resident 1 was not transferred with a mechanical lift per their plan of care and facility's P&P, creating the
risk for an unsafe transfer.
Findings:
1. Review of the facility's P&P titled Elopements and Wandering Resident revised 12/19/22, showed after
the eloped resident returns to the facility, the nurse will assess the resident, social services will re-assess
the resident and make any needed referral for counseling or psychological/psychiatric consults.
Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility
on [DATE], and discharged to the community on 7/4/23.
Review of Resident 6's MDS dated [DATE], showed the resident had severe cognitive impairment.
On 7/11/13 at 0945 hours, a telephone interview was conducted with CNA 3. CNA stated a few weeks ago,
Resident 6 eloped from the facility. CNA 3 stated while they were outside looking for the resident, a police
officer drove by and told them there was someone matching Resident 6's description in the local ED. CNA 3
stated they went to the ED and identified the person brought into the ER as Resident 6.
Review of Resident 6's medical record failed to show the elopement occurred. There were no documented
evidence of the post-elopement nurse and social services assessment to address the resident's physical
and psychosocial well-being.
On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review was conducted with
the DON. The DON verified on 6/26/23 around 0100 hours, Resident 6 had eloped from the facility and was
found wandering around Motel A. The DON stated the resident was returned to facility. The DON was
unable to locate documentation to show Resident 6's post-elopement assessment performed by the nursing
and social services. The DON verified there was no post-elopement IDT meeting to discuss the resident's
needs and plan of care to prevent a future elopement.
Cross reference to F842.
2. Review of the facility's P&P titled Safe Resident Handling dated 12/2022showed all residents require safe
handling when transferred to prevent or minimize the risk of injury to themselves, the use of mechanical lifts
are a safer alternative and should be used.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Medical record review for Resident 1 was initiated on 7/5/23. Resident 1 was readmitted to the facility on
[DATE].
Review of Resident 1's H&P examination dated 6/29/23, showed the resident had a history of quadriplegia.
Review of Resident 1's MDS dated [DATE], showed the resident was totally dependent on staff for transfers
to/from bed and required two or more person assistance for all transfers.
Review of Resident 1's Care Plan showed a focus dated 1/3/17, for Resident 1 being at risk falls/injury. The
interventions included to assist Resident 1 with two-person transfers using mechanical lift for safety.
Review of Resident 1's SBAR Communication Form dated 6/24/23, showed the resident was noted with a
deformity to their right thigh, with physician instructions to transfer to the ED for evaluation.
Review of Resident 1's GACH medical record showed a radiology report dated 6/26/23. The report showed
Resident 1 had a right femur fracture as well as osteopenia (a loss of bone mineral density that weakens
bones).
On 7/5/23 at 1647 hours, a telephone interview was conducted with CNA 1. CNA 1 stated on 6/24/23, he
went to transfer Resident 1 from bed to the shower chair. CNA 1 stated Resident 1 refused the mechanical
lift and wanted the CNA to transfer him from bed to the shower chair without it. CNA 1 stated they had
transferred the resident without the mechanical lift in the past, per Resident 1's request. So, CNA 1 lifted
the resident from the bed to the shower chair. CNA 1 stated once the resident was transferred to the
shower chair, Resident 1 told the CNA he heard a pop. CNA 1 informed the LVN.
On 7/12/23 at 1022 hours, an interview and concurrent medical record review was conducted with the
ADON. The ADON reviewed Resident 1's Care Plan focus for Resident 1 being at risk falls/injury with the
intervention to assist Resident 1 with two-person transfers using mechanical lift for safety. The ADON
reviewed the revision history and stated the intervention to assist Resident 1 with two-person transfers
using mechanical lift was in place as of 5/9/19. The ADON verified Resident 1's MDS showed the resident
was totally dependent on staff for all transfers and required two-person assistance for transfers. The ADON
verified the resident's plan of care was not followed when the resident was transferred with only one staff
assisting and without the use of the mechanical lift.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review and facility P&P, the facility failed to ensure a complete and accurate
medical record for two of eight sampled residents (Residents 3 and 6).
* Resident 6's elopement from the facility was not documented in the medical record.
* Resident 3's newly identified wound and care provided were not documented in the medical record.
These failures resulted in incomplete medical records.
Findings:
Review of the facility'sP&P titled Documentation in Medical Record dated 12/2022 showed documentation
can be completed at the time of service, but no later than the shift in which the assessment, observation, or
care service occurred.
1. Review of the facility's P&P titled Elopements and Wandering Resident revised 12/2022, showed
documentation in the medical record will include the findings from the post elopement assessments,
physician and family notification.
Closed medical record review for Resident 6 was initiated on 7/6/23. Resident 6 was admitted to the facility
on [DATE], and discharged to the community on 7/4/23.
On 7/11/13 at 0945 hours, a telephone interview was conducted with CNA 3. CNA 3 stated a few weeks
ago, Resident 6 eloped from the facility. CNA 3 stated while they were outside looking for the resident, a
police officer drove by and told them there was someone matching Resident 6's description in the local ED.
CNA 3 stated they went to the ED and identified the person brought to the ED by police as Resident 6.
Review of Resident 6's medical record showed no documented evidence of the resident's elopement and
post-elopement assessment from the nursing and social services to address the resident's physical and
psychosocial well-being.
On 7/11/23 at 1142 hours, an interview and concurrent closedmedical record review was conducted with
the DON. The DON verified on 6/26/23 around 0100 hours, Resident 6 had eloped from the facility and was
found wandering around Motel A. The DON stated the resident was returned to facility. The DON was
unable to locate documentation to show Resident 6's eloped from the facility. The DON stated Resident 6's
medical record should show the elopement and follow-up assessments and interventions completed.
Cross reference to F689.
2. Medical record review for Resident 3 was initiated on 7/5/23. Resident 3 was readmitted to the facility on
[DATE].
Review of Resident 3's Change of Condition Progress note dated 7/2/23 at 0015 hours, showed upon
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
arrival on shift, the writer was informed by the nurse from the prior shift (1500 -2300 hour shift) at 2215
hours, a wound on the resident's left foot/inner toe was found and maggots were noted in the wound. The
note showed the prior shift LVN and RN had cleansed and bandaged the wound.
On 7/5/23 at 1503 hours, an interview was conducted with LVN 2. LVN 2 stated they were working the
1500-2300 hour shift when Resident 3's wound with maggots was discovered towards the end of the shift.
LVN 2 stated they and the RN Supervisor had cleaned and dressed the wound. When asked where they
documented the wound observation and care provided, LVN 2 stated they were told not to document
Resident 3's wound until the treatment nurse assessed it the following day.
Event ID:
Facility ID:
555021
If continuation sheet
Page 6 of 6