F 0604
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, interviews, and facility policy reviews, the facility failed to ensure an
assessment was completed before they applied a bolster mattress to 1 (Resident #292) of 1 sampled
resident reviewed for physical restraints to determine whether the bolster mattress was a physical restraint.
Residents Affected - Few
Findings included:
A review of the facility policy titled, Restraint Free Environment, implemented on 12/19/2022, revealed
Policy: It is the policy of this facility that each resident shall attain and maintain his/her highest practicable
well-being in an environment that prohibits the use of restraints for discipline or convenience and limits
restraint use to circumstances in which the resident has medical symptoms that warrant the use of
restraints. Definitions: Physical Restraint refers to any manual method or physical or mechanical device,
material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily
which restricts freedom of movement or normal access to one's body. According to the policy, 5. Before a
resident is restrained, the facility will determine the presence of a specific medical symptom that would
require the use of restraints, and determine: a. How the use of restraints would treat the medical symptom.
b. The length of time the restraint is anticipated to be used to treat the medical symptom, who may apply
the restraint, and the time and frequency that the restraint will be released. c. The type of direct monitoring
and supervision that will be provided during the use of the restraint. d. How the resident will request staff
assistance and how his/her needs will be met while the restraint is in place. e. How to assist the resident in
attaining or maintaining his or her highest practicable level of physical and psychosocial well-being.
A review of the facility policy titled, Use of Assistive Devices implemented on 12/19/2022, revealed Policy:
The purpose of this policy is to provide a reliable process for the proper and consistent use of assistive
devices for those residents requiring equipment to maintain or improve function and/or dignity. Per the
policy, 2. The use of assistive devices will be based on the resident's comprehensive assessment, in
accordance with the resident's plan of care.
A review of Resident #292's admission Record revealed the facility originally admitted the resident on
03/28/2023, with diagnoses to include paroxysmal atrial fibrillation, osteoarthritis of the left hip,
hypertensive heart disease, and orthostatic hypotension. Per the admission Record, the resident had a
medical history to include diagnoses of reduced mobility, lack of coordination, dizziness and giddiness, and
history of falling.
A review of Resident #292's quarterly Minimum Data Set (MDS), with an Assessment Reference Date
(ARD) of 02/26/2024, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555021
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
which indicated the resident was cognitively intact. The MDS revealed the resident required
substantial/maximal assistance with the ability to roll left and right, sit to lying position, and lying to sitting
on the side of their bed and was dependent on staff for sit to stand and chair/bed-to-chair transfers.
A review of Resident #292's care plan, initiated on 04/04/2023, revealed the resident was at risk for falls
related to impaired activities of daily living/mobility function, a history of falls, and multiple diagnoses. The
care plan did not include an intervention for the use of a bolster mattress.
During an observation on 04/29/2024 at 10:29 AM, Resident #292 was noted lying flat on their back in their
bed with high bolsters on each side of the resident. Resident #292 was observed to fit tightly between each
bolster that covered the entire length of the bed and were approximately 12 inches tall and six inches wide.
During an interview on 04/30/2024 at 1:30 PM the MDS Coordinator stated the bolsters were placed on
Resident #292's bed due to the resident falls.
During a follow-up interview on 04/30/2024 at 1:37 PM, the MDS Coordinator stated she did not know if the
facility assessed Resident #292 to determine if the resident could remove them.
During an interview on 05/01/2024 at 2:07 PM, Certified Nursing Assistant (CNA) #1 acknowledged she
provided care to Resident #292. CNA #1 stated Resident #292 had the bolster mattress to keep them safe
and could not get out of bed when the bolster mattress was on their bed.
During an interview on 05/01/2024 at 2:09 PM, Licensed Vocational Nurse (LVN) #2 stated Resident #292
required extensive assistance with activities of daily living. LVN #2 stated Resident #292 had the bolster
mattress on their bed to keep them from moving out of the bed. According to LVN #2, the bolster mattress
on Resident #292's bed did restrict the resident's movement and if the resident did not have it, the resident
might roll out of bed. Per LVN #2, the bolster mattress was placed on Resident #292's bed because the
resident had a history of falls.
During an interview on 05/01/2024 at 2:46 PM, the Director of Nursing (DON) stated an assessment to
determine whether a device is a restraint or not, should be defined more to ensure an assessment was
completed. The DON stated an assessment should have been completed during the 04/11/2024
interdisciplinary team meeting for the use of the bolster mattress on Resident #292's bed.
During an interview on 05/01/2024 at 3:14 PM, the Administrator stated the facility has had a hard time
keeping Resident #292 safe. The Administrator stated he thought Resident #292 had a different type of
mattress on their bed and not the bolster mattress. Per the Administrator, he expected an assessment to be
completed prior the application of the bolster mattress on the resident's bed to ensure it was not a restraint.
During an interview on 05/01/2024 at 3:24 PM, the Director of Rehabilitation acknowledged physical
therapy had been working with Resident #292 after the resident experienced a fall; however, there was no
documentation of what the treatment plan included. The Director of Rehabilitation stated she could see that
there needed to be an assessment of Resident #292 for the use of the bolster mattress to determine if the
bolster mattress could be a restraint.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews, record review, and facility policy review, the facility failed to ensure a level II mental
health evaluation was completed for 1 (Resident #4) of 4 sampled residents reviewed for preadmission
screening and resident review (PASARR).
Residents Affected - Few
Findings included:
A review of a facility policy titled, Resident Assessment - Coordination with PASARR Program revised on
12/18/2023, revealed, Policy: This facility coordinates assessments with the preadmission screening and
resident review (PASARR) program under Medicaid to ensure that individuals with a mental disorder,
intellectual disability, or a related condition receives care and services in the most integrated setting
appropriate to their needs. Policy Explanation and Compliance Guidelines: 1. All applicants to this facility
will be screened for serious mental disorders or intellectual disabilities and related conditions in accordance
with the State's Medicaid rules for screening. Per the policy, b. PASARR Level II - a comprehensive
evaluation by the appropriate state-designated authority (cannot be completed by the facility) that
determines whether the individual has MD [mental disorder], ID [intellectual disability], or related condition.
determines the appropriate setting for the individual, and recommends any specialized services and/or
rehabilitative services the individual needs.
A review of Resident #4's admission Record revealed the facility admitted the resident on 02/19/2024, with
diagnoses that included depression and bipolar disorder.
A review of Resident #4's admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD)
of 02/23/2024, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 12, which
indicated the resident had moderate cognitive impairment. The MDS revealed the resident was currently
considered by the state level II PASARR process to have a serious mental illness and/or intellectual
disability or a related condition.
A review of a document from the State of California-Health and Human Services Agency Department of
Health Care Services, dated 02/19/2024, revealed Resident #4 had a positive level I screening and a level
II mental health evaluation was required. A review of Resident #4's medical record, revealed no evidence to
indicate a level II mental health evaluation was completed.
During an interview on 04/30/2024 at 10:00 AM, the Administrator stated the facility did not have Resident
#4's level II mental health evaluation. Per the Administrator, the Director of Nursing (DON) was responsible
for the PASARR follow-up.
During an interview on 04/30/2024 at 10:31 AM, the DON stated if a resident had a positive level I
screening, he was responsible to ensure the level II mental health evaluation was completed. The DON
stated Resident #4's level II mental health evaluation fell through the cracks.
During a follow-up interview on 05/01/2024 at 3:15 PM, the Administrator stated he expected the DON to
follow up if a resident had a positive level I screening to ensure a level II mental evaluation was completed
so that the resident would receive any specialized mental health services deemed appropriate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 3 of 3