F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to provide the reasonable
accommodations to meet the needs of two of 19 final sampled residents (Residents 1 and 28).
Residents Affected - Some
* The facility failed to ensure Residents 1 and 28's bed remote control was within the residents' reach. This
failure had the potential to negatively impact the residents' psychosocial well-being or result in a delay to
receive care.
Findings:
1. On 6/16/25 at 0818 hours, during the initial tour of the facility, Resident 28's bed remote control was
observed to be placed at the foot of the bed that was not within Resident 28's reach. Resident 28 was
observed to be sleeping during the initial tour.
Medical record review for Resident 28 was initiated on 6/16/25. Resident 28 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 28's H&P examination dated 2/4/25, showed Resident 28 had no capacity to
understand and make decisions.
On 6/16/25 at 0825 hours, an observation on Resident 28's call light and bed remote control and
concurrent interview was conducted with CNA 2. Resident 1's call light was observed to be within reach of
Resident 28's left hand; however, Resident 28's bed remote control was still placed at the foot of the bed.
CNA 2 was asked how Resident 1 was using her call light and bed remote control. CNA 2 stated Resident
28 was able to verbalize her needs by using her call light and use her bed remote control in adjusting her
position of comfort. CNA 2 was asked further what the facility's process was on placement of the resident's
bed remote control. CNA 2 placed Resident 1's bed remote on her left side near her left hand and verified
Resident 1's bed remote control should be placed within the resident's reach since Resident 28 knew how
to use the bed remote control.
On 6/16/25 at 1252 hours, an interview was conducted with LVN 2. LVN 2 was asked on the facility's
protocol on the placement of the bed remote control for the residents. LVN 2 stated the bed remote control
should be within reach of the residents. LVN 2 was informed on Resident 28's bed remote control which
was observed to be placed at the foot of the bed. LVN 2 acknowledged the bed remote control should be
placed within reach of the resident.
2. On 6/17/25 at 0756 hours, an observation on Resident 1's bed remote control and concurrent interview
was conducted with Resident 1 and the IP. Resident 1's bed remote control was observed to be
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 45
Event ID:
555021
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Potential for
minimal harm
Residents Affected - Some
hanging by Resident 1's left side of the bed. Resident 1 was asked if he would prefer his bed remote control
within reach, Resident 1 stated he preferred the bed remote control to be within reach. The IP was asked
for the facility's process on the placement of the bed remote control for the residents. The IP verified
Resident 1's bed remote control should have been placed within Resident 1's reach.
Medical record review for Resident 1 was initiated on 6/16/25. Resident 1 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 1's H&P examination dated 5/5/5, showed Resident 1 had the capacity to make
decisions.
Review of Resident 1's MDS assessment Section C- Cognitive Patterns dated 5/6/25, showed Resident 1's
BIMS score was 15, indicating Resident 1's cognition was intact.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 2 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medial record review, and facility P&P review, the facility failed to obtain and/or maintain the
copies of the advance directive in the medical record for one of two final sampled residents (Resident 52)
reviewed for advance directives. This failure had the potential for the resident's decisions regarding their
healthcare and treatment not being honored.
Findings:
Review of the facility's P&P titled Residents' Rights Regarding Treatment and Advance Directives revised
12/2022 showed on admission, the facility will determine if the resident has executed an advance directive.
Upon admission, should the resident have an advance directive, copies will be made and placed on the
chart as well as communicated to the staff.
Medical record review for Resident 52 was initiated on 6/16/25. Resident 52 was admitted to the facility on
[DATE].
Review of Resident 52's Advance Directive Acknowledgement form dated 10/22/24, showed Resident 52
had executed an advance directive.
Review of Resident 52's H&P examination dated 10/23/24, showed Resident 52 had no capacity to
understand and make medical decisions.
Review of Resident 52's Physician Orders for Life-Sustaining Treatment (POLST) dated 10/31/24, showed
Section D - Information and Signatures of the advance directive information was left blank.
Review of Resident 52's medical record failed to show a copy of Resident 52's advance directive was
maintained in the resident's medical record. Further review of Resident 52's medical record failed to show
documented evidence the facility attempted to obtain a copy or follow up regarding Resident 52's advance
directive.
On 6/19/25 at 0948 hours, a concurrent interview and medical record review was conducted with the SSD
and SSA. The SSA stated prior to April 2025 their admissions did the Advance Directive Acknowledgement
form, and the Social Services department did not see the forms. The SSD verified the Social Services
department was now responsible for the residents' advance directives. The SSD stated they did not have
documentation of the follow up or a record of Resident 52's advance directive.
On 6/19/25 at 1601 hours, an interview was conducted with the Administrator, DSS, and DON. The
Administrator, DSS, and DON acknowledged the findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 3 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review, and facility P&P review, the facility failed to
determine whether a resident's grievance allegation was resolved in accordance with the facility's P&P for
one of 19 final sampled residents (Resident 53).
* Resident 53 stated on 5/9/25, she sustained a skin abrasion to her thigh after a CNA changed her soiled
adult brief. Resident 53 stated she sustained the abrasion form a towel the CNA used to clean her.
Resident 53 stated the CNA was too rough and hard with the towel when cleaning her. Resident 53 stated
the facility failed to address her concern (after having informed the facility on 5/9/25) thus she informed the
facility again during a resident council meeting held on 6/12/25. Resident 53 stated the facility has yet to
address her concern.
* The facility failed to determine whether Resident 53's allegation the CNA was too rough and hard with the
towel when cleaning her, was resolved in accordance with the facility's P&P for grievances.
These failures posed the risk for the resident's grievance not being thoroughly addressed, investigated,
documented, and resolved.
Findings:
Review of the facility's P&P titled Resident and Family Grievances revised 2/22/23, showed the social
services designee has been designated as the facility's grievance official. The staff member receiving the
grievance will record the nature and specifics of the grievance on the designated grievance form. The
grievance official will keep the resident appropriately apprised of the progress towards resolution of the
grievances. The grievance official may issue a written decision on the grievance to the resident at the
conclusion of the investigation. The written decision will include at a minimum: A summary of the pertinent
findings or conclusions regarding the resident's concern. A statement as to whether the grievance was
confirmed or not confirmed. Any corrective action taken or to be taken by the facility as a result of the
grievance. The facility will make prompt efforts to resolve grievances.
Medical record review for Resident 53 was initiated on 6/16/25. Resident 53 was admitted to the facility on
[DATE].
Review of Resident 53's H&P examination dated 4/25/25, showed Resident 53 had the capacity to
understand and make decisions.
On 6/16/25 at 1327 hours, an interview was conducted with Resident 53. Resident 53 stated on 5/9/25, she
sustained a skin abrasion to her thigh after a CNA changed her soiled adult brief. Resident 53 stated she
sustained the abrasion form a towel the CNA used to clean her. Resident 53 stated the CNA was too rough
and hard with the towel when cleaning her. Resident 53 stated she reported the incident to facility staff on
5/9/25, and no longer wished for this particular CNA to provide care for her. Resident 53 stated the facility
failed to address her concern, therefore she again voiced her concern during a resident council meeting
held on 6/12/25. Resident 53 stated the facility had not followed up with her and she would like the facility to
follow up with her specific concern.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 4 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
On 6/18/25 at 0916 hours, an interview and concurrent facility record review was conducted with the
facility's Grievance Official, the SSD. The SSD stated Resident 53 informed her of a grievance on 5/9/25,
and she documented Resident 53's grievance on the facility's grievance form. The SSD stated Resident 53
informed her that a CNA caused a skin tear while cleaning her with a towel, during an adult brief change.
The SSD stated Resident 53 informed her the CNA was not gentle and cleaned her hard.
Residents Affected - Few
Review Resident 53's Grievance form dated 5/9/25, showed the SSD documented that a CNA changed
Resident 53's adult brief and Resident 53 alleged the CNA caused open skin on Resident 53's left groin.
The Grievance form failed to show the SSD documented Resident 53's allegation that the CNA was not
gentle and cleaned Resident 53 hard. The SSD stated Resident 53's concern specific to the allegation the
CNA was not gentle and cleaned Resident 53 hard should have been included and documented on the
Grievance form. Additionally, the SSD stated Resident 53's allegation the CNA was not gentle and cleaned
her hard should have been addressed with Resident 53 and a determination made as to whether Resident
53 was satisfied with the facility's investigation, outcomes, and facility interventions. The SSD stated this
information should then be documented on Resident 53's Grievance form. The SSD verified the Grievance
form section titled Complainant (Resident 53) Satisfied, and Date (Grievance) Resolved were both blank.
The SSD stated Resident 53 again voiced her concern during a resident council meeting conducted on
6/12/25. The SSD stated Resident 53's concern was documented on the facility's Department Response
Resident Council Concerns Form dated 6/12/25.
A review of the Department Response Resident Council Concerns Form dated 6/12/25, was then
conducted with the SSD. Documentation showed Resident 53 again voiced her concern specific to the
CNA. The facility documented Resident 53 stated a CNA was rough in handling Resident 53 during an adult
brief change. Further review of the form showed the department's written response to Resident 53's
allegation. The department's response showed documentation specific to whether Resident 53 was to be
compensated for a skin tear. However, the department response failed to show a response specific to
Resident 53's allegation that the CNA was rough in handling her during an adult brief change. The SSD
verified the findings. The SSD stated Resident 53's allegation a CNA was rough in handling her during an
adult brief change should have been addressed, and the department's response and resolution
documented. Further review of the Department Response Resident Council Concerns Form dated 6/12/25,
showed a section as to if the allegation was resolved to Resident 53's satisfaction, with a Yes or No option
available, however, this section was blank. The SSD verified the findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 5 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure one of five final
sampled residents (Resident 1) reviewed for unnecessary medications was free from the unnecessary
psychotropic medications.
* The facility failed to ensure the non-pharmacological interventions were implemented prior to to the
administration of the temazepam (a sedative medication used to relieve difficulty of falling asleep) to
Resident 1. This failure had the potential to negatively affect the resident's well-being and had the potential
for adverse effects from the psychotropic medications.
Findings:
Review of the facility's P&P titled Use of Psychotropic Medication(s) dated 3/17/25, showed it is the intent
of this policy to ensure that residents only receive psychotropic medications when other
nonpharmacological interventions are clinically contraindicated. Additionally, these medications should only
be used to treat the resident's medical symptoms and not used for discipline or staff convenience, which
would deem it a chemical restraint. 5. The indications for initiating, maintaining or discontinuing
medication(s), as well as use of non-pharmacological approaches, will be determined by evaluating the
resident's physical, behavioral, mental, and psychosocial signs and symptoms in order to identify and rule
out any underlying medical conditions, including the assessment of relative benefits and risks, and the
preferences and goals for treatment. 6. Nonpharmacological interventions must be attempted unless
clinically contraindicated to minimize the need for psychotropic medications, use the lowest possible dose,
or discontinue the medication.
Medical record review for Resident 1 was initiated on 6/16/25. Resident 1 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 1's H&P examination dated 5/5/5, showed Resident 1 had the capacity to make
decisions.
Review of Resident 1's Order Summary dated 6/17/25, showed the following physician's orders:
- dated 5/6/25, to administer temazepam 30 mg capsule by mouth at bedtime for insomnia manifested by
inability to sleep.
- dated 5/6/25, to monitor for side effects related to use of psychotropic medications.
- dated 5/20/25, to monitor inability to sleep and record the number of hours of sleep every shift for
insomnia.
Review of Resident 1's care plan revised 5/5/25, showed a care plan problem addressing Resident 1 was
on sedative/hypnotic therapy (temazepam) related to insomnia which included the following interventions:
- to administer sedative/hypnotic medications as ordered by physician and monitor/document the side
effects.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 6 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
- to evaluate other factors potentially causing insomnia, for example, environment (excessive heat, cold, or
noise), lighting, inadequate physical activity, facility routines, caffeine/medications and attempt to modify
and control these external factors before initiating hypnotic therapy.
- to precede or accompany hypnotic use by other interventions to try to improve sleep.
Residents Affected - Few
Review of Resident 1's MAR for May 2025 showed the following hours of sleep every shift for insomnia:
- On 5/6, 5/17, 5/22, 5/23, 5/24, and 5/31/25, had seven hours of sleep during the night shift.
- On 5/6, 5/8, 5/10, 5/11, 5/14, 5/15, 5/16, 5/17, 5/24, 5/26, 5/30 and 5/31, one hour of sleep during the
evening shift.
- On 5/7, 5/8, 5/9, 5/10, 5/11, 5/12, 5/13, 5/15, 5/16, 5/18, 5/19, 5/20, 5/21, 5/25, 5/26, 5/27, 5/28, 5/29, and
5/30/25, had six hours of sleep during the night shift.
- On 5/7, 5/11, 5/13, 5/15, 5/22, 5/23, 5/25, 5/26, 5/27, 5/29, 5/30, 5/31/25, had one hour of sleep during
the day shift.
- On 5/7, 5/9, 5/12, 5/13, 5/20, 5/21, 5/22, 5/23, 5/27, 5/28, and 5/29/25, had two hours of sleep during the
evening shift.
- On 5/8, 5/9, and 5/16/25, zero hour of sleep during the day shift.
- On 5/10, 5/12, 5/14, 5/17, 5/18, 5/19, 5/21, 5/24, and 5/28/25, had two hours of sleep during the day shift.
- On 5/14/25, had five hours of sleep during the night shift.
- On 5/18, 5/19 and 5/25/25, zero hour of sleep during the evening shift.
- On 5/20/25, no documentation on the hour(s) of sleep, during the day shift.
Review of the the chart codes and follow-up codes in the MAR for May 2025 showed the following:
- [NAME] for Group Observed-All,
- OBI for Observed Individual,
- OBP for Group Observed -Partial,
- 1, for Drug refused,
- 2 for hold/see progress notes / Treatment refused,
- 3 for vital signs outside parameters of administration and for hospitalized
- checkmark for administered,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 7 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
- I for ineffective,
Level of Harm - Minimal harm
or potential for actual harm
- E for effective,
- U for unknown, and
Residents Affected - Few
- H for on hold by physician.
Review of Resident 1's MAR for May 2025 showed the X marks from 5/6 to 5/31/25, for NPI
(nonpharmacological interventions) for temazepam 30 mg capsule by mouth at bedtime for insomnia as
manifested by inability to sleep. The MAR chart codes and prompt legends showed no X for documentation.
Further review of the MAR showed no documentation of the nonpharmacological interventions were
provided prior to the administration of the temazepam medication.
Review of Resident 1's Licensed Progress Notes for 5/2025 failed to show documentation
nonpharmacological interventions were implemented prior to the administration of Resident 1's temazepam
medication.
On 6/18/25 at 0940 hours, an interview and a concurrent medical record review for Resident 1 was
conducted with RN 1. RN 1 was asked what was the X mark on the NPI (nonpharmacological intervention
box documented by the licensed nurses in the MAR on the physician order for Resident 1's temazepam. RN
1 was also asked to show any documentation of the nonpharmacological interventions implemented prior to
the administration of temazepam medication to Resident 1. RN 1 verified she did not know what the X
mean as it was not in the MAR chart code, and she was not able to show any documentation of the
nonpharmacological interventions were implemented for the administration of the temazepam medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 8 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the MDS was coded
accurately for one of 19 final sampled residents (Resident 399). This failure had the potential for the
resident to not receive individualized plans of care to address the resident's individual care needs.
Residents Affected - Some
Findings:
Review of the facility's P&P titled Conducting an Accurate Resident assessment dated [DATE], showed all
the residents received an accurate assessment, reflective of the resident's status at the time of the
assessment, by staff qualified to assess relevant care areas.
Medical record review for Resident 399 was initiated on 6/18/25. Resident 399 was admitted to the facility
on [DATE].
Review of Resident 399's admission MDS assessment dated [DATE], showed under Section O, Special
Treatments, Procedures, and Programs showed Resident 399 was not coded for hemodialysis.
Review of Resident 399's Order Summary Report dated 6/17/25, showed a physician's order dated 6/5/25,
for Resident 399's hemodialysis schedule on Mondays, Wednesdays, and Fridays at a contracted dialysis
facility.
On 6/18/25 at 1241 hours, an interview and concurrent medical record review for Resident 399 was
conducted with the MDS Coordinator. The MDS Coordinator verified the above findings and stated she
coded the MDS assessment incorrectly.
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 9 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to ensure the comprehensive care plan
was developed for one of 19 final sampled residents (Resident 40) and two nonsampled residents
(Residents 27 and 96).
* The facility failed to develop a care plan specific to Residents 27 and 96's preference for Korean food and
the residents were subsequently served American food.
* The facility failed to develop a care plan problem to address Resident 40's food allergies to shrimp.
These failures placed the residents at risk for not being provided appropriate, consistent, and individualized
care.
Findings:
1. Medical record review for Resident 27 was initiated on 6/16/25. Resident 27 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of Resident 27's Nutrition Progress Note dated 6/2/25 at 1716 hours, showed Resident 27 preferred
Korean food for lunch and dinner.
On 6/17/25 at 1320 hours, an observation was conducted of Resident 27. Resident 27 was observed lying
in bed asleep. Resident 27's lunch tray was observed on a bedside table adjacent to Resident 27's bed.
Resident 27's lunch tray was observed with pureed food items from the American menu (pureed Dijon pork
cutlet, pureed orzo with vegetables, and pureed seasoned beets).
2. Medical record review for Resident 96 was initiated on 6/16/25. Resident 96 was admitted to the facility
on [DATE].
Review of Resident 96's Nutrition Progress Note dated 6/2/25 at 1454 hours, showed Resident 96 preferred
Korean food at lunch and dinner.
On 6/17/25 at 1246 hours, an observation was conducted of Resident 96. Resident 96 was observed in the
dining room eating lunch. Resident 96's lunch tray was observed with pureed food items from the American
menu (pureed Dijon pork cutlet, pureed orzo with vegetables, and pureed seasoned beets). Resident 96's
lunch ticket showed Resident 96 preferred Korean Food.
On 6/17/25 at 1555 hours, an interview and concurrent medical record review was conducted with the DSS.
The DSS verified Residents 27 and 96 received American pureed food for lunch today (6/17/25) rather than
Korean pureed food for lunch in accordance with the residents' food preferences. The DSS then reviewed
Residents 27 and 96's care plans and verified the facility failed to develop a care plan specific to Residents
27 and 96's preference for Korean food.
Cross reference to F806, examples #2 and #3.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 10 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
3. Medical record review for Resident 40 was initiated on 6/17/25. Resident 40 was admitted to the facility
on [DATE].
Review of Resident 40's admission Record dated 4/7/25, showed Resident 40 had a food allergy to shrimp.
Review of Resident 40's plan of care failed to show documented evidence a care plan problem was
developed to address Resident 40's food allergy to shrimp.
On 6/18/25 at 1347 hours, an interview and concurrent medical record review for Resident 40 was
conducted with LVN 4. LVN 4 verified Resident 40 had a food allergy to shrimp. LVN 4 verified and
acknowledged there was no plan of care formulated to address Resident 40's allergy to shrimp.
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 11 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to provide the appropriate care and
services to prevent UTI for one of one final sampled resident (Resident 68) reviewed for urinary catheter or
UTI.
* Resident 68 had an indwelling urinary catheter (an indwelling catheter used to drain urine from the
bladder) and a history of recurrent UTIs. The facility failed to ensure proper positioning of Resident 68's
urinary drainage bag to prevent urine from flowing back into the bladder. This failure posed the risk for
Resident 68 to develop a CAUTI.
Findings:
Review of the CDC's Guideline for Prevention of Catheter-Associated Urinary Tract Infections dated 6/2009
under the section titled Proper Techniques for Urinary Catheter Maintenance, showed to keep the collecting
bag below the level of the bladder at all times. Do not rest the bag on the floor.
Medical record review for Resident 68 was initiated on 6/16/25. Resident 68 was readmitted to the facility
on [DATE].
Review of Resident 68's SBAR Communication Form dated 6/9/25, showed Resident 68 had a change in
condition related to being sleepier than usual. The physician was notified and recommended for the IV
fluids, blood tests, and urinalysis test.
Review of Resident 68's Nurses Progress Note dated 6/11/25, showed Resident 68 was seen by her
physician and the physician had ordered IV antibiotics for seven days for UTI.
Review of Resident 68's Order Summary Report dated 6/19/25, showed a physician's order dated 5/7/25,
for an indwelling urinary catheter for neurogenic bladder.
On 6/17/25 at 1637 hours and 6/18/25 at 1615 hours, Resident 68 was observed lying in bed with a urinary
catheter tubing attached to a urinary drainage bag. The urinary drainage bag was observed lying on the
floor.
On 6/18/25 at 1622 hours, a concurrent observation and interview was conducted with LVN 3. LVN 3
verified the findings. LVN 3 verified the urinary drainage bag should not be touching the floor and
proceeded to elevate Resident 68's bed. LVN 3 stated the floor was dirty and the bag should not be
touching the floor for infection prevention.
On 6/19/25 at 0915 hours, an interview was conducted with RN 1. RN 1 stated Resident 68 had frequent
UTIs. RN 1 acknowledged the findings. RN 1 stated the urinary drainage bag should be above the floor to
prevent infections.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 12 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the
physician's order for the oxygen therapy was followed for one of one final sampled resident reviewed for
oxygen therapy (Resident 70). This failure had the potential to affect the respiratory health and well-being of
Resident 70.
Residents Affected - Few
Note: The nursing home is
disputing this citation.
Findings:
Review of the facility's P&P titled Oxygen Administration revised 5/20/24, showed the oxygen was
administered under orders of a physician, except in case of an emergency. In such case, oxygen is
administered and orders for oxygen are obtained as soon as practicable when the situation is under control.
Medical record review for Resident 70 was initiated on 6/17/25. Resident 70 was admitted to the facility on
[DATE].
Review of Resident 70's H&P examination dated 5/27/25, showed Resident 70 had the capacity to
understand and make decisions.
Review of Resident 70's Order Summary Report showed the following orders dated 6/3/25:
- to administer oxygen via nasal cannula at 2 liters per minute, may titrate up to four liters per minute, if
oxygen saturation level less than 92% every shift for acute and chronic respiratory failure with hypoxia; and,
- to monitor oxygen saturation level in room air every shift.
Review of Resident 70's MAR dated 6/1 to 6/18/25, showed an order dated 6/3/25, to monitor the oxygen
saturation in room air every shift. The MAR also showed Resident 70 had an oxygen saturation level in
room air ranging from 84% to 97%.
On 6/18/25 at 0945 hours, Resident 91 was observed in his room sitting in the wheelchair at the left side of
his bed. Resident 91 stated his roommate (Resident 70) was supposed to be receiving oxygen; however,
Resident 70 removed his oxygen most of the time and he was wondering if that was ok for Resident 70 to
remove his oxygen.
On 6/18/25 at 0952 hours, during an observation and concurrent interview with Resident 70. Resident 70
was observed sitting in the wheelchair on the patio of the facility. Resident 70 was observed with portable
oxygen tank at the back of his wheelchair. The oxygen tubing was observed connected to the portable
oxygen tank and the portable oxygen tank was observed to be turned off. The nasal cannula was observed
on the patio table and was not in Resident 70's nose. Resident 70 stated he did not need oxygen so he
turned his oxygen off. Resident 70 stated he turned his oxygen off almost every day, for the most part of the
day; and he was fine.
On 6/18/25 at 1001 hours, an observation for Resident 70 and concurrent interview was conducted with RN
1. RN 1 verified the above observation. RN 1 was observed checking the oxygen saturation level for
Resident 70 which showed 92%. RN 1 stated the facility was in the process of removing the oxygen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 13 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
administration for Resident 70, and Resident 70 was ok without the continuous oxygen administration if
Resident 70 did not want the oxygen on. RN 1 was not observed educating Resident 70 about the risks and
benefits of the oxygen administration. RN 1 was observed further assisting Resident 70 to administer the
continuous oxygen at 2 liters per minute.
On 6/18/25 at 1005 hours, an interview and concurrent medical record review for Resident 70 was
conducted with RN 1. RN 1 verified the physician's order for the oxygen and stated Resident 70 had an
order for continuous oxygen administration. RN 1 also verified Resident 70's oxygen saturation level in
room air was ranging from 84% to 97%. RN 1 further stated Resident 70 should have received continuous
oxygen administration.
On 6/18/25 at 1304 hours, an interview and concurrent medical record review for Resident 70 was
conducted with the DON. The DON was informed and acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 14 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility's P&P review, the facility failed to provide the adequate and
appropriate pain management for one of one final sampled resident reviewed for pain management
(Resident 49).
Residents Affected - Few
* The facility failed to ensure an accurate pain level was assessed and documented prior to the
administration of the pain medication for Resident 49.
* The facility failed to ensure non-pharmacological interventions were provided prior to the administration of
the pain medication for Resident 49.
These failures had the potential for Resident 49 to not receive the appropriate pain management.
Findings:
Review of the facility's P&P titled Pain Management dated 3/17/25, showed the facility will use pain
assessment tool, which is appropriate for Resident's cognitive status, to assist staff in consistent
assessment of a resident's pain. Under the section pain management and treatment showed
non-pharmacological intervention will include but are not limited to:
- Environmental comfort measures (e.g., adjusting room temperature, smoothing linens, comfortable
seating, assistive devices or pressure redistributing mattress and positioning)
- Loosening any constrictive bandage, clothing or device.
- Applying splinting for example (e.g., pillow or folded blanket).
- Physical modalities (e.g., cold compress, warm shower bath, message, turning and repositioning).
- Exercises to address stiffness and prevent contractors as well as restorative nursing program to maintain
joint mobility.
- Cognitive/behavioral interventions (e.g., music, relaxation, technique, activities, diversion, spiritual and
comfort support, teaching the resident coping techniques and education about pain)
a. Medical record review for Resident 49 was initiated on 6/17/25. Resident 49 was admitted to the facility
on [DATE].
Review of Resident 49's MDS assessment dated [DATE], showed Resident 49 had moderate cognitive
impairment.
Review of Resident 49's Order Summary Report showed a physician's order dated 6/16/25, for tramadol
HCL (pain medication) oral tablet 50 mg one tablet by mouth every six hours as needed for moderate to
severe pain.
Review of Resident 49's MAR dated 6/1 to 6/30/25, showed an order dated 6/16/25, for tramadol 50 mg
one tablet by mouth as needed for moderate to severe pain. The MAR showed Resident 49 received the
above medication on 6/17/25 at 0846 hours, and the pain level was 0 (on a pain scale of 0 to 10,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 15 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
with 0 which meant no pain, and 10 which meant the worst possible pain).
Level of Harm - Minimal harm
or potential for actual harm
Further review of Resident 49's medical record failed to show if the pain level was assessed and accurately
documented prior to the administration of the above pain medication.
Residents Affected - Few
b. Review of Resident 49's Physician's Order dated 2/26/25, showed an order for tramadol 50 mg one tablet
by mouth every six hours as needed for moderate to severe pain.
Review of Resident 49's MAR dated 6/1 to 6/30/25, showed an order dated 2/26/25, for tramadol 50 mg
one tablet by mouth as needed for moderate to severe pain. The above physician's order for tramadol was
discontinued on 6/16/25. Further review of Resident 49's MAR showed the medication was administered on
the following dates and times with documented pain level:
- on 6/1/25 at 0831 hours, for a pain level of 5; and at 1641 hours, for a pain level of 6;
- on 6/5/25 at 0824 hours, for a pain level of 7;
- on 6/5/25 at 0442 and 1200 hours, for a pain level of 7;
- on 6/9/25 at 0400 hours, for a pain level of 8;
- on 6/10/25 at 0857 hours, for a pain level of 7;
- on 6/14/25 at 0913 hours, for a pain level of 7; and,
- on 6/15/25 at 1015 hours. for a pain level of 7.
Further review of Resident 49's MAR failed to show if non-pharmacological interventions were provided to
the resident prior to the administration of the pain medication for the above dates and times.
On 6/18/25 at 1009 hours, an interview and concurrent medical record review for Resident 49 was
conducted with RN 1. RN 1 stated moderate to severe pain meant for pain level of 4-10, on a pain scale of
0 to 10, with 0 meant no pain and 10 meant the worst possible pain. RN 1 verified the above findings and
stated the staff should have assessed and documented the accurate pain level prior to the administration of
pain medication to Resident 49 on 6/17/25 at 0846 hours. In addition, RN 1 stated the staff should have
provided non-pharmacological interventions prior to the administration of the pain medication to Resident
49 for the above dates and times.
On 6/18/25 at 1304 hours, an interview and concurrent medical record review for Resident 49 was
conducted with the DON. The DON verified and acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 16 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Medical
record review for Resident 50 was initiated on 6/16/25. Resident 50 was admitted to the facility on [DATE],
and readmitted on [DATE].
Review of Resident 50's Order Summary Report showed a physician's order dated 1/3/24, for insulin
glargine 23 units to be administered by subcutaneous injection at bedtime for diabetes.
Review of Resident 50's Location of Administration Report for the months of May and June 2025, showed
Resident 50's insulin injections sites were not rotated on the following dates and times:
- On 5/7/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/8/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/9/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/13/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/14/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/29/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 5/30/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 6/5/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 6/6/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 6/7/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
- On 6/8/25 at 2100 hours, the insulin glargine was administered subcutaneously to the left lower quadrant
of Resident 50's abdomen.
On 6/19/25 at 0910 hours, an interview and concurrent medical record review was conducted with RN 1.
RN 1 verified Resident 50's insulin injection sites were not rotated on the above listed dates and times. RN
1 stated the injection sites should have been rotated to prevent lipohypertrophy and skin
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 17 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
discomfort.
Level of Harm - Minimal harm
or potential for actual harm
3. Medical record review for Resident 59 was initiated on 6/17/25. Resident 59 was admitted to the facility
on [DATE].
Residents Affected - Few
Review of Resident 59's Order Summary Report dated 6/18/25, showed a physician's order dated 5/30/25,
to administer insulin lispro injection as per sliding scale if the blood sugar level result was 151 to 200 mg/dl,
2 units of insulin subcutaneously before meals and at bedtime. If blood sugar below 70 mg/dl, to follow
hypoglycemic protocol. Another physician's order dated 5/28/25, showed to administer lantus (long acting)
insulin 5 units subcutaneously at bedtime for DM.
Review of Resident 59's Location of Administration Report for May and June 2025 for Resident 59's insulin
medication injection showed the injection sites were not rotated on the following dates and times:
- on 5/28/25 at 2046 hours, the lantus insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/29/25 at 2100 hours, the lantus insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/30/25 at 0648 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 5/30/25 at 1645 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 5/30/25 at 2100 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/2/25 at 2039 hours, the lantus insulin medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/3/25 at 2053 hours, the lantus insulin medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/4/25 at 2143 hours, the lantus insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/5/25 at 2026 hours, the lantus insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/16/25 at 2025 hours, the lantus insulin medication was administered subcutaneously to the left upper
quadrant of the abdomen.
- on 6/17/25 at 2111 hours, the lantus insulin medication was administered subcutaneously to the left upper
quadrant of the abdomen.
- on 6/4/25 at 1628 hours, the insulin lispro medication was administered subcutaneously to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 18 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
right lower quadrant of the abdomen.
Level of Harm - Minimal harm
or potential for actual harm
- on 6/4/25 at 2143 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
Residents Affected - Few
- on 6/8/25 at 1623 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/8/25 at 2034 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/11/25 at 1228 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/11/25 at 1713 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
- on 6/11/25 at 2130 hours, the insulin lispro medication was administered subcutaneously to the right lower
quadrant of the abdomen.
4. Medical record review for Resident 82 was initiated on 6/18/25. Resident 82 was admitted to the facility
on [DATE].
Review of Resident 82's Order Summary Report dated 6/18/25, showed a physician's order dated 2/9/25,
to administer insulin glargine (long acting) subcutaneously 15 units every 12 hours for DM.
Review of Resident 82's Location of Administration Report for May and June 2025 for Resident 82's insulin
medication injection showed the injection sites were not rotated on the following dates and times:
- on 5/2/25 at 0930 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/2/25 at 2059 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/3/25 at 1002 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/8/25 at 0822 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 5/8/25 at 2052 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 5/9/25 at 0828 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/9/25 at 2048 hours, the glargine insulin medication was administered subcutaneously to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 19 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
right lower quadrant of the abdomen.
Level of Harm - Minimal harm
or potential for actual harm
- on 5/16/25 at 2027 hours, the glargine insulin medication was administered subcutaneously to the left
upper quadrant of the abdomen.
Residents Affected - Few
- on 5/17/25 at 1017 hours, the glargine insulin medication was administered subcutaneously to the left
upper quadrant of the abdomen.
- on 5/23/25 at 1339 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/23/25 at 2058 hours, the glargine insulin medication was administered subcutaneously to the right
lower quadrant of the abdomen.
- on 5/24/25 at 2101 hours, the glargine insulin medication was administered subcutaneously to the left
upper quadrant of the abdomen.
- on 5/25/25 at 0933 hours, the glargine insulin medication was administered subcutaneously to the left
upper quadrant of the abdomen.
- on 6/4/25 at 0820 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/4/25 at 2047 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/5/25 at 0904 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/5/25 at 2019 hours, the glargine insulin medication was administered subcutaneously to the left lower
quadrant of the abdomen.
- on 6/17/25 at 0813 hours, the glargine insulin medication was administered subcutaneously to the left
lower quadrant of the abdomen.
- on 6/17/25 at 2215 hours, the glargine insulin medication was administered subcutaneously to the left
lower quadrant of the abdomen.
On 6/18/25 at 1333 hours, an interview and concurrent medical record review for Residents 59 and 82 was
conducted with LVN 4. LVN 4 verified Residents 59 and 82 were receiving insulin injections. LVN 4 was
asked about things to remember when administering the medications subcutaneously. LVN 4 stated the
licensed nurses needed to rotate the injection sites to prevent any complications such as non-absorption of
the insulin when administered on the same site. LVN 4 was asked to review the location of administration
for insulin injections for Residents 59 and 82 in the MARs for May and June 2025. LVN 4 verified the insulin
injections sites were not rotated. LVN 4 acknowledged and stated the injection sites for the insulin
administration should have been rotated to prevent any complication.
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 20 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Based on interview, medical record review, and facility P&P review, the facility failed to provide the
pharmaceutical services to meet the resident's needs as evidenced by:
* The facility failed to ensure the injection sites for the subcutaneous medication administration for four of 19
final sampled residents (Resident 49, 52, 59, and 82) and one nonsampled resident (Resident 50) were
rotated consistently. This failure had the potential to negatively affect the residents' health condition and
well-being.
* The facility failed to ensure the emergency kit for intravenous medications and oral medications were
refilled replaced within 72 hours as per the facility's P&P. This failure had the potential for negative health
outcomes for residents who needed medications from the emergency kits.
Findings:
1. According to the FDA Highlights of Prescribing Information for Lantus (long-acting insulin) revised
5/2019, under Dosage and Administration, showed to rotate injection sites to reduce the risk of
lipodystrophy (the loss of local fat deposits as a complication of repeated insulin injections into the same
subcutaneous tissue).
Medical record review for Resident 52 was initiated on 6/16/25. Resident 52 was admitted to the facility on
[DATE].
Review of Resident 52's H&P examination dated 10/23/24, showed Resident 52 had no capacity to
understand and make medical decisions.
Review of Resident 52's Order Summary Report dated 6/19/25, showed a physician's order dated 1/1/25,
to administer Lantus SoloStar subcutaneous solution pen-injector 100 unit/ml (insulin glargine) 15 units
subcutaneously in the evening for diabetes mellitus.
Review of Resident 52's Medication Administration Records for May and June 2025 showed Resident 52
was administered the Lantus insulin daily from 5/1/25 through 6/18/25, and the injection sites used to
administer the insulin injections were not consistently rotated. For example, Resident 52 received the
Lantus insulin at the same site on the left arm on the following dates:
- from 5/1 through 6/13/25 at 2000 hours
- on 6/15 and 6/16/25 at 2000 hours
2. Medical record review for Resident 49 was initiated on 6/16/25. Resident 49 was readmitted to the facility
on [DATE].
Review of Resident 49's H&P examination dated 2/26/25, showed Resident 49 did not have the capacity to
understand and make medical decisions.
Review of Resident 49's Order Summary Report dated 6/19/25, showed a physician's order dated 3/5/25,
to administer Lantus subcutaneous solution 100 unit/ml (insulin glargine) 15 units subcutaneously at
bedtime for diabetes mellitus.
Review of Resident 49's Medication Administration Records for May and June 2025 showed Resident 49
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 21 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
was administered the Lantus insulin daily from 5/1/25 through 6/18/25, and the injection sites used to
administer the insulin injections were not consistently rotated. For example, Resident 49 received the
Lantus insulin at the same site as follows:
- on 5/1 and 5/2/25 at 2100 hours, the insulin was injected into the right arm;
Residents Affected - Few
- from 5/3 to 5/7/25 at 2100 hours, the insulin was injected into the left arm;
- from 5/12 to 5/14/25 at 2100 hours, the insulin was injected into the right arm;
- on 5/18 and 5/19/25 at 2100 hours, the insulin was injected into the right arm;
- on 5/20 and 5/21/25 at 2100 hours, the insulin was injected into the left arm;
- on 5/24 and 5/25/25 at 2100 hours, the insulin was injected into the right arm;
- on 5/30 and 5/31/25 at 2100 hours, the insulin was injected into the left arm;
- on 6/1 and 6/2/25 at 2100 hours, the insulin was injected into the left arm;
- on 6/4 and 6/5/25 at 2100 hours, the insulin was injected into the left arm; and
- from 6/13 to 6/16/25 at 2100 hours, the insulin was injected into the left arm.
On 6/19/25 at 0902 hours, an interview and concurrent medical record review was conducted with RN 1.
RN 1 verified the insulin injection sites were not rotated for Residents 49 and 52. RN 1 stated they rotated
the administration sites for the insulin based on the previous shift and would choose a different site. RN 1
stated they rotated the sites to prevent lipohypertophy (a skin condition where fat or scar tissue forms under
the skin due to repeated injections in the same area. This condition can affect the absorption of insulin).
5. Review of the facility's P&P titled Medication Ordering and receiving from Pharmacy revised on 8/2014
showed in part, the following:
L. Before reporting duty, the charge nurse indicates the opened status of emergency kit at the shift change
report. M. If exchanging kits, when the replacement kit arrives, the receiving nurse gives the used kit to the
courier for return to the pharmacy.
N. If exchanging kits, the used sealed kits are replaced with the new sealed kits within 72 hours of opening.
O. The kits are checked by a pharmacist monthly.
P. The Quality Assessment and Assurance Committee and provider pharmacy is responsible for
establishing the list of medications to be maintained in the emergency supply, in compliance with any
directives from state law regarding the emergency supply.
On 6/16/25 at 0944 hours, an inspection of Medication Storage Room A and concurrent interview was
conducted with RN 1. RN 1 was asked for the documentation when the emergency kits for the IV and oral
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 22 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
medications were last opened. RN 1 showed the emergency pharmacy logs that included all the items, date
and time when the items were used from the emergency kit, and the initial dose(s) of the ordered
medications were used from the emergency kits (oral and IV). Review of the log showed the following:
- dated 6/9/25 at 0900 hours, one bag of one liter 0.9% normal saline (type of IV fluid) was taken.
Residents Affected - Few
- dated 6/13/25 at 0900 hours, one tablet of an oral medication Bactrim Double Strength (antibiotic)
800/160 mg was taken.
RN 1 was asked when the emergency kits for the IV and oral medications be replaced. RN 1 verified the
emergency kits for the IV and oral medications should have been replaced within 72 hours after it was
opened.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 23 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
3. Review of the facility's P&P titled Medication Storage dated 1/2025 showed outdated, contaminated, or
deteriorated medication and those in containers that are cracked, soiled, or without secure closure are
immediately removed from stock, dispose disposed off according to procedure for medication disposal, and
reorder from the pharmacy if a current order exists.
On 6/17/25 at 0846 hours, an inspection of Treatment Cart A was conducted with LVN 5. Multiple packets of
Dermaseptin ointments and Dermarite Boarder Gauzes, each packaged in separate plastic, were observed
without the expiration date. LVN 5 verified the observation and stated multiple staff including other
treatment nurses, LVNs, used Treatment Cart A. LVN 5 stated the staff should have labeled the multiple
Dermaseptin ointments and Dermarite Boarder Gauzes with an expiration date when they were removed
from the original box stored in the medication room.
On 6/18/25 at 1304 hours, the DON was informed and acknowledged the above findings.
Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide
the necessary pharmacy services to ensure for proper storage, labeling, and disposal of the medications.
* The facility failed to ensure the medication cabinets were maintained in a clean and sanitary condition.
* The facility failed to ensure the multidose medications were labeled with the expiration date once the
medication were taken out from the original box.
* The facility failed to ensure multiple packets of Dermaseptin ointment (skin protectant cream) and
Dermarite Boarder Gauzes in Treatement Cart A were labeled with an expiration date.
These failures had the potential to negatively impact the residents' well-being, and the potential for the
medications to lose the stability and effectiveness.
Findings:
Review of the facility's P&P titled Medication Storage in the facility revised on 1/2025 showed in part, the
medications and biologicals are stored safely, securely, and properly, following manufacturer's
recommendations or those of the supplier. The medication supply is accessible only to licensed nursing
personnel, pharmacy personnel, or staff members lawfully authorized.
N. Medication storage areas are kept clean, well-lit, and free of clutter and extreme temperatures.
O. Medication storage conditions are monitored on a routine basis and corrective action taken if problems
are identified.
On 6/16/25 at 0944 hours, an inspection of Medication Storage Room A and concurrent interview was
conducted with RN 1. Medication Storage Room A's two cabinets were observed to be dusty and with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 24 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
hanger. RN 1 acknowledged the medication storage cabinets in Medication Storage Room A should always
be maintained clean and sanitary for infection prevention and control.
On 6/16/25 at 1028 hours, an inspection on Medication Storage Room B and concurrent interview was
conducted with RN 1. A bottle of geri-tussin (an expectorant liquid medication used to relieve chest
congestion, thins and loosens mucus) was observed to have an illegible expiration date. When asked, RN 1
verified she could not read the expiration date and stated the significance of legible expiration dates on the
medications was for the residents' safety and the expiration dates should be readable.
Event ID:
Facility ID:
555021
If continuation sheet
Page 25 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Review of
the facility's document titled Daily Spreadsheet, Korean Menu - Spring 2025 Week 1 Tuesday - Day 3,
showed the following menu for Tuesday's (6/17/25) lunch for the pureed diet:
- Pureed spinach doenjang soup
- Pureed kimchi
- Pureed dak bulgogi (Korean BBQ chicken)
- Pureed steam white rice; and
- Pureed stir-fried cabbage.
a. Medical record review for Resident 27 was initiated on 6/16/25. Resident 27 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of Resident 27's Order Summary Report showed a physician's order dated 9/16/24, for a regular
diet pureed texture.
Review of Resident 27's Nutrition Progress Note dated 6/2/25 at 1716 hours, showed Resident 27 preferred
Korean food for lunch and dinner.
On 6/17/25 at 1320 hours, an observation was conducted of Resident 27. Resident 27 was observed lying
in bed asleep. Resident 27's lunch tray was observed on a bedside table adjacent to Resident 27's bed.
Resident 27's lunch tray was observed with pureed food items from the American menu (pureed Dijon pork
cutlet, pureed orzo with vegetables, and pureed seasoned beets).
On 6/17/25 at 1337 hours, an observation and concurrent interview was conducted with CNA 7. CNA 7 was
observed removing Resident 27's meal tray from Resident 27's room. CNA 7 was asked the percentage of
food Resident 27 had consumed for lunch. CNA 7 stated Resident 27 had consumed approximately 10% of
her lunch.
b. Medical record review for Resident 96 was initiated on 6/16/25. Resident 96 was admitted to the facility
on [DATE].
Review of Resident 96's Order Summary Report showed a physician's order dated 5/31/25, for a heart
healthy diet with pureed texture.
Review of Resident 96's Nutrition Progress Note dated 6/2/25 at 1454 hours, showed Resident 96 preferred
Korean food at lunch and dinner.
On 6/17/25 at 1246 hours, an observation was conducted of Resident 96. Resident 96 was observed in the
dining room eating lunch. Resident 96's lunch tray was observed with pureed food items from the American
menu (pureed Dijon pork cutlet, pureed orzo with vegetables, and pureed seasoned beets). Resident 96's
lunch ticket showed Resident 96 preferred Korean Food.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 26 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 6/17/25 at 1555 hours, an interview and concurrent medical record review was conducted with the DSS.
The DSS verified Residents 27 preferred Korean food for lunch and dinner as indication on Resident 27's
nutrition progress note dated 6/2/25 at 1716 hours. Additionally, the DSS verified Resident 96 also preferred
Korean food for lunch and dinner as indicated on Resident 96's nutrition progress note dated 6/2/25 at 1454
hours. The DSS verified Residents 27 and 96 received the American pureed food for lunch, rather than
Korean pureed food for lunch in accordance with the residents' food preferences. The DSS stated the cook
made a mistake today and failed to prepare the Korean pureed menu.
6. On 6/16/25 at 1317 hours, a lunch meal observation and concurrent interview for Resident 40 was
conducted. Resident 40 was observed in her room eating her lunch. Resident 40's food plate was observed
with chopped cooked carrots. Resident 40 did not eat the carrots that were served with the meal. Resident
40 stated her skin got itchy when she ate carrots and which was why she did not like the carrots.
Medical record review for Resident 40 was initiated on 6/17/25. Resident 40 was admitted to the facility on
[DATE].
On 6/16/25 at 1321 hours, an observation and concurrent interview with LVN 6 was conducted in Resident
40's room. LVN 6 verified Resident 40's meal tray was with cooked carrots and served to Resident 40.
Review of the facility's menu served for the day was provided by the DSS. However, menu did not show the
carrots were included for the lunch meal of the residents for the day.
On 6/16/25 at 1534 hours, an interview and concurrent facility document review for Resident 40 was
conducted with the DSS. The DSS verified the lunch menu for the day. The DSS was asked if the carrots
were part of the lunch menu for the day. The DSS verified there were no carrots on the menu for the day.
The DSS was asked why Resident 40 was served with carrots for the lunch meal. The DSS stated the cook
made a mistake. The DSS further stated the food trays were not checked for accuracy before coming out
from the kitchen.
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
Cross reference to F806, sample #4.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to
ensure 87 of 89 residents who received food from the kitchen received the proper diets and portion sizes
when the facility's menus were not followed.
* The facility failed to ensure Resident 65 received the pureed green beans as per the menu.
* The facility failed to ensure the kitchen staff served the correct portion sizes as per the menu and menu
spreadsheet.
* The facility failed to prepare the Korean menu puree and failed to serve the Korean menu puree to the
residents who preferred to eat Korean food.
* The facility failed to provide the American menu for Resident 79 when she was served pureed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 27 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
kimchi instead of pureed bread.
Level of Harm - Minimal harm
or potential for actual harm
* The facility failed to prepare the Korean menu puree and failed to serve the Korean menu puree for two
nonsampled residents (Residents 27 and 96) who preferred to eat Korean food.
Residents Affected - Some
* The facility failed to ensure the menus were followed. Resident 40 was served with carrots not included in
the menu for the day.
These failures had the potential for the residents' nutritional needs not being met.
Findings:
Review of the facility's document titled Diet Type Report dated 6/16/25, showed 87 of 89 residents in the
facility received food prepared in the kitchen. The Diet Type Report showed 20 of the 87 residents received
a pureed diet.
Review of the facility's document titled Resident Diet Information dated 6/19/25, showed 14 of the 20
residents in the facility were on a pureed diet and preferred the Korean menu.
Review of the facility's P&P titled Standardized Menus revised 12/2022 showed the facility shall provide
nourishing, palatable meals to meet the nutritional needs of the residents based on the Recommended
Daily Allowances (RDA) of the Food and Nutrition Board of the National Research Council, of the National
Academy of Sciences, standardized cycle menus are planned in advance and utilized.
1. Review of the facility's document titled Daily Spreadsheet, Parsley - Spring 2025 Week 1 Monday - Day
2, showed the following menu for Monday lunch for the pureed diet:
- Pureed baked chicken;
- Pureed potatos O'Brien;
- Pureed whole green beans; and
- One soft puree or slurry of bread or roll with margarine or butter.
On 6/16/25 at 1237 hours, during the dining observation, Resident 65 was observed in the dining room with
her lunch meal in front of her with RNA 2 providing assistance with the resident's feeding. Resident 65's
meal tray was observed without the pureed whole green beans. Resident 65's meal ticket showed the
resident was to be served a pureed diet and did not indicate Resident 65 should not receive the pureed
green beans as per the menu. RNA 2 verified Resident 65 did not receive the pureed green beans.
On 6/16/25 at 1242 hours, the DSS was summoned to the dining room and observed Resident 65's meal.
The DSS verified the findings and stated she would need to ask the cook about the green beans and
proceeded to leave. The DSS shortly came back to the dining room and provided Resident 65 a portion of
pureed green beans.
2. Review of the facility's document titled Daily Spreadsheet, Korean Menu - Spring 2025 Week 1 Tuesday Day 3, showed the following:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 28 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
- Dak bulgogi (Korean BBQ chicken) regular portion, 2 oz (1/4 cup);
Level of Harm - Minimal harm
or potential for actual harm
- Stir fried cabbage regular portion, to be served with a #8 scoop.
Residents Affected - Some
On 6/17/25 at 1145 hours, during the lunch tray line observation, the Lead [NAME] used a #8 scoop (1/2
cup) to serve the dak bulgogi regular portion. [NAME] 2 was observed to use a #12 scoop (1/3 cup) serving
the stir fried cabbage regular portion.
On 6/17/25 at 1315 hours, a concurrent observation and interview was conducted with the DSS. The DSS
was informed and acknowledged the incorrect portion sizes were served for the dak bulgogi and stir fried
cabbage regular portions.
3. Review of the facility's document titled Daily Spreadsheet, Korean Menu - Spring 2025 Week 1 Tuesday Day 3, showed the following menu for Tuesday lunch for the pureed diet:
- Pureed spinach doenjang soup
- Pureed kimchi
- Pureed dak bulgogi (Korean BBQ chicken)
- Pureed steam white rice; and
- Pureed stir fried cabbage.
On 6/17/25 at 1145 hours, a trayline observation was conducted in the kitchen. The pureed foods on the
Korean menu, including the pureed dak bulgogi (Korean BBQ chicken), pureed steamed white rice, and
pureed stir fried cabbage were not observed to be prepared.
On 6/17/25 at 1309 hours, a concurrent observation and interview was conducted with the Lead Cook. The
Lead [NAME] stated he used the American menu for all the pureed meals and verified the Korean Menu
pureed items were not prepared. The Lead [NAME] stated he served a pureed bread for the American
menu and a pureed kimchi for the Korean menu puree.
On 6/17/25 at 1315 hours, an interview was conducted with the DSS. The DSS stated the kitchen staff were
communicated the resident's preferences for American menu or Korean menu on the meal ticket. The DSS
was informed and acknowledged the findings. The DSS stated she was not aware the Korean menu puree,
aside from the puree kimchi, was not prepared.
On 6/17/25 at 1555 hours, a follow-up interview was conducted with the DSS. When asked why the Korean
menu puree was not prepared, the DSS stated the cook made a mistake.
4. Review of the facility's document titled Daily Spreadsheet, Parsley - Spring 2025 Week 1 Tuesday - Day
3, showed the following menu for Tuesday lunch for the pureed diet:
- Pureed Dijon pork cutlet;
- Pureed orzo with vegetables;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 29 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
- Pureed seasoned beets; and
Level of Harm - Minimal harm
or potential for actual harm
- Soft puree or slurry, one bread or roll with margarine or butter.
Residents Affected - Some
On 6/17/25 at 1232 hours, an observation of the lunch meal service was conducted in the facility's dining
room. Resident 79's meal tray was observed. Resident 79's meal ticket showed she did not have any
preferences. Resident 79's meal tray was observed with the American menu puree (pureed Dijon pork
cutlet, pureed orzo with vegetables, and pureed seasoned beets) and pureed kimchi.
On 6/17/25 at 1309 hours, a concurrent observation and interview was conducted with the Lead Cook. The
Lead [NAME] stated he used the American menu for all the pureed meals. The Lead [NAME] stated he
served a pureed bread for the American menu and a pureed kimchi for the Korean menu puree.
On 6/17/25 at 1315 hours, an interview was conducted with the DSS. The DSS stated the kitchen staff were
communicated the resident's preferences for American menu or Korean menu on the meal ticket. The DSS
was informed and acknowledged Resident 79 should have been served the pureed bread and not the
pureed kimchi.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 30 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Medical
record review for Resident 27 was initiated on 6/16/25. Resident 27 was admitted to the facility on [DATE],
and readmitted to the facility on [DATE].
Review of Resident 27's Nutrition Progress Note dated 6/2/25 at 1716 hours, showed Resident 27 preferred
Korean food for lunch and dinner.
On 6/17/25 at 1320 hours, an observation was conducted of Resident 27. Resident 27 was observed lying
in bed asleep. Resident 27's lunch tray was observed on a bedside table adjacent to Resident 27's bed.
Resident 27's lunch tray was observed with pureed food items from the American menu (pureed Dijon pork
cutlet, pureed orzo with vegetables, and pureed seasoned beets).
3. Medical record review for Resident 96 was initiated on 6/16/25. Resident 96 was admitted to the facility
on [DATE].
Review of Resident 96's Nutrition Progress Note dated 6/2/25 at 1454 hours, showed Resident 96 preferred
Korean food at lunch and dinner.
On 6/17/25 at 1246 hours, an observation was conducted of Resident 96. Resident 96 was observed in the
dining room eating lunch. Resident 96's lunch tray was observed with pureed food items from the American
menu (pureed Dijon pork cutlet, pureed orzo with vegetables, and pureed seasoned beets). Resident 96's
lunch ticket showed Resident 96 preferred Korean Food.
On 6/17/25 at 1555 hours, an interview and concurrent medical record review was conducted with the DSS.
The DSS verified Resident 27 preferred Korean food for lunch and dinner as indication on Resident 27's
nutrition progress note dated 6/2/25 at 1716 hours. Additionally, the DSS verified Resident 96 also preferred
Korean food for lunch and dinner as indicated on Resident 96's nutrition progress note dated 6/2/25 at 1454
hours. The DSS verified Residents 27 and 96 received American pureed food for lunch today, rather than
Korean pureed food for lunch in accordance with the residents' food preferences.
4. On 6/16/25 at 1317 hours, a lunch meal observation and concurrent interview for Resident 40 was
conducted. Resident 40 was observed in her room eating her lunch meal. Resident 40's food plate was
observed with chopped cooked carrots. Resident 40 did not eat the carrots that were served with the meal.
Review of Resident 40's meal ticket on the food tray showed Resident 40 disliked the carrots.
On 6/16/25 at 1321 hours, an observation and concurrent interview with LVN 6 was conducted in Resident
40's room. LVN 6 verified Resident 40's meal tray was served with carrots. LVN 6 was asked to review
Resident 40's meal ticket on the food tray. LVN 6 verified Resident 40's food preferences, and the resident
disliked the carrots.
On 6/16/25 at 1321 hours, the DSS was summoned to come to Resident 40's room. The DSS was asked
about Resident 40's food tray. The DSS verified Resident 40 was served with the carrots and the meal ticket
showed Resident 40 disliked the carrots.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 31 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
Cross refernces to F803, example #6.
Based on observation, interview, and medical record review, the facility failed to ensure the food
preferences were honored for six of 87 residents who received food prepared in the kitchen.
* The facility failed to serve the pureed Korean menu to the residents who had a preference for Korean food
(Residents 7, 16, 27, 35, and 96).
* The facility failed to ensure the food preferences was honored for Resident 40. Resident 40 disliked
carrots but was served with carrots on her lunch tray.
These failures had the potential to negatively impact the residents' food intake and well-being.
Findings:
Review of the facility's document titled Diet Type Report dated 6/16/25 showed 87 of 89 residents received
food prepared in the kitchen.
1. Review of the facility's document titled Daily Spreadsheet, Parsley - Spring 2025 Week 1 Tuesday - Day
3, showed the following menu for Tuesday lunch for the pureed diet:
- Pureed Dijon pork cutlet;
- Pureed orzo with vegetables;
- Pureed seasoned beets; and
- Soft puree or slurry, one bread or roll with margarine or butter.
Review of the facility's document titled Daily Spreadsheet, Korean Menu - Spring 2025 Week 1 Tuesday Day 3, showed the following menu for Tuesday lunch for the pureed diet:
- Pureed spinach doenjang soup
- Pureed kimchi
- Pureed dak bulgogi (Korean BBQ chicken)
- Pureed steam white rice; and
- Pureed stir fried cabbage.
On 6/17/25 at 1145 hours, a trayline observation was conducted in the kitchen. The pureed foods on the
Korean menu, including the pureed dak bulgogi (Korean BBQ chicken), pureed steamed white rice, and the
pureed stir fried cabbage were not observed to be prepared.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 32 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
On 6/17/25 at 1232 hours, an observation of the lunch meal service was conducted in the facility's dining
room. A meal cart was observed dropped off by the kitchen staff. The ADON and DSD were observed
checking the trays in the meal cart. The ADON was observed checking a printout of the physician's diet
orders and calling the orders out. The DSD was observed checking the resident tray's meal and meal ticket
(used to identify the resident's diet and food preferences for meal service.
Residents Affected - Few
The following was observed during the lunch meal service:
- Residents 7, 16, and 35's meal tickets were observed and showed Residents 7, 16, and 35 preferred
Korean food. Residents 7, 16, and 35's meal trays were observed with the American menu puree (pureed
Dijon pork cutlet, pureed orzo with vegetables, and pureed seasoned beets) and pureed kimchi.
On 6/17/25 at 1309 hours, a concurrent observation and interview was conducted with the Lead [NAME] in
the kitchen. The Lead [NAME] stated he used the American menu for all the pureed meals and verified the
Korean Menu pureed items were not prepared. The Lead [NAME] stated he served a pureed bread for the
American menu and a pureed kimchi for the Korean menu puree.
On 6/17/25 at 1315 hours, an interview was conducted with the DSS. The DSS stated the kitchen staff were
communicated the resident's preferences for American menu or Korean menu on the meal ticket. The DSS
was informed and acknowledged the findings. The DSS stated she was not aware the Korean menu puree,
aside from the puree kimchi, was not prepared.
On 6/17/25 at 1555 hours, a follow-up interview was conducted with the DSS. When asked why the Korean
menu puree was not prepared, the DSS stated the cook made a mistake.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 33 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure one
nonsampled resident (Resident 61) observed during the dining observation task received the appropriate
mechanically altered diet as ordered by the physician. This failure posed the risk of aspiration and resident's
nutritional needs not being met.
Findings:
Review of the facility's P&P titled Therapeutic Diet Orders revised 11/2024 showed the therapeutic diets,
including mechanically altered diets where appropriate, will be based on the resident's individual needs as
determined by the resident's assessment. Therapeutic diets are provided only when ordered by the
attending physician or a registered or licensed dietitian who has been delegated to write diet orders, to the
extent allowed by state law. Dietary and nursing staff are responsible for providing therapeutic diets in the
appropriate form and/or the appropriate nutritive content as prescribed.
Review of the International Dysphagia Diet Standardization Initiative (IDDSI) Complete IDDSI Framework
Detailed definitions 2.0 dated 7/2019 for a soft and bite-sized diet (SB6), showed the food can be
mashed/broken down with pressure from fork, spoon, or chopsticks and a knife is not required to cut this
food. The food is also soft, tender, and moist throughout but with no separate thin liquid. Under the section
titled food specific - bread, showed no regular dry bread, sandwiches or toast of any kind.
On 6/16/25 at 1209 hours, a lunch meal cart was observed to be dropped off by the kitchen staff for the
residents in the dining room. The ADON was observed checking a printout of the physician's diet orders
and calling the orders out. The DSD was observed checking the meal and meal ticket on the residents'
trays. The ADON stated they made sure the menu matched the diet orders, the texture matched, and any
additional directions.
On 6/16/25 at 1226 hours, Resident 61 was observed in the dining room being fed by Resident 70.
Resident 61's meal ticket showed her diet order was a carbohydrate controlled soft and bite-sized diet
(SB6). Resident 61's meal tray was observed with a regular texture slice of bread.
On 6/16/25 at 1242 hours, an observation of Resident 61 and concurrent interview was conducted with the
DSS. The DSS observed, was informed, and acknowledged the above findings. The menu spreadsheet was
reviewed and the DSS acknowledged Resident 61 should not have received the regulax texture slice of the
bread.
Medical record review for Resident 61 was initiated on 6/16/25. Resident 61 was admitted to the facility on
[DATE].
Review of Resident 61's Speech Language Pathologist (SLP) Discharge summary dated [DATE], showed a
soft and bite-sized diet was recommended for Resident 61.
Review of Resident 61's MDS assessment dated [DATE], showed Resident 61's cognition was severely
impaired.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 34 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 61's Order Audit Report dated 6/18/25, showed a physician's order dated 3/7/25, for a
carbohydrate controlled diet, soft and bite-sized (SB6) texture, thin liquid consistency, plate guard for all
meals, bread cleared and screened by the SLP. The order details history section showed the SLP updated
the original order on 6/16/25 at 1510 hours, to show on the order that bread was cleared and screened by
the SLP.
Residents Affected - Few
On 6/18/25 at 1326 hours, an interview and concurrent medical record review for Resident 61 was
conducted with the SLP. The SLP stated when she evaluated a resident and changed the diet, the change
was not active until the physician's order was written. The SLP stated once she put the physician's order in
their EHR, then it was considered active. The SLP was informed and acknowledged the above findings. The
SLP verified she did not revise the diet order for Resident 61 until 6/16/25 at 1510 hours, to show Resident
61 was cleared to eat regular bread. The SLP verified Resident 61 should not have been served the regular
bread during lunch.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 35 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food
safety and sanitation guidelines were followed when:
* The facility failed to ensure the foods in the kitchen were properly labeled and dated, and the expired
items were thrown out.
* The facility failed to ensure the kitchen utensils and equipment were clean and not worn out.
* The facility failed to ensure the cutting boards were in sanitary condition.
* The facility failed to ensure the refrigerator used to store residents' food from the outside was clean.
* The facility failed to ensure the handwashing signage was posted and visible at the handwashing station
in the kitchen.
* Two pieces of bananas on Resident 22's bedside table were unlabeled and dated.
These failures posed the risk for food borne illnesses in highly susceptible resident population of 87 facility
residents who received food prepared in the kitchen.
Findings:
Review of the facility's document titled Diet Type Report dated 6/16/25, showed 87 of 89 residents received
food prepared in the kitchen.
1. Review of the facility's P&P titled Date Marking for Food Safety revised 12/2022 showed the facility
adheres to a date marking system to ensure the safety of ready-to-eat, time/temperature control for safety
food. The food shall be clearly marked to indicate the date or date by which the food shall be consumed or
discarded. The marking system shall include the date of opening, and the date the item must be consumed
or discarded or may refer to the food storage charts posted as the use by dates if manufacturer expiration
dates are not present. The discard day or date may not exceed the manufacturer's use-by date, or four
days, whichever is earliest. The date of opening or preparation counts as Day 1.
During an initial tour of the kitchen on 6/16/25 at 0755 hours, the following was observed with [NAME] 1:
- one container labeled dry pasta with a prepared date of 4/15/25, and a use by date of 6/15/25;
- one opened bottle of oyster sauce with a prepared date of 6/12/25, and a use by date of 6/12/28; and the
manufacturer's expiration date on the bottle showed 2/27/28.
The [NAME] 1 verified the findings.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 36 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
- one container labeled kimchi with a prepared date of 5/15/25, and a use by date of 5/25/25; and
Level of Harm - Minimal harm
or potential for actual harm
- one container labeled chopped kimchi with a prepared date of 5/15/25, and a use by date of 5/25/25.
Residents Affected - Some
On 6/16/25 at 0846 hours, the DSS was informed and verified the findings. The DSS stated the label was
wrong and the kimchi was prepared the day prior.
2. According to the USDA Food Code 2022, Section 4-101.11, Multiuse, Characteristics, for materials that
are used in the construction of utensils and food-contact surfaces of equipment may not allow the migration
of deleterious substances or impart colors, odors, or tastes to food and under normal use conditions shall
be safe, durable, corrosion-resistant, nonabsorbent, finished to have a smooth, easily cleanable surface,
and resistant to pitting, chipping, crazing, scratching, scoring, distortion, and decomposition.
During an initial tour of the kitchen on 6/16/25 at 0755 hours, the following was observed with [NAME] 1:
- two rubber spatulas with corroded edges;
- one rubber spatula with melted handle, coating on the spatula appears brown; and
- one small pitcher with a melted bottom.
Cook 1 verified the findings.
On 6/16/25 at 0846 hours, the DSS was informed of and acknowledged the findings.
3. According to the USDA Food Code 2022, Section 4-501.12, Cutting Surfaces, cutting surfaces such as
cutting boards and blocks that become scratched and scored may be difficult to clean and sanitize. As a
result, pathogenic microorganisms transmissible through food may build up or accumulate. These
microorganisms may be transferred to foods that are prepared on such surfaces.
Review of the facility's P&P titled Cutting Boards dated 2014 showed cutting boards should be replaced
when the boards begin to have breaks, corrosion, open seams, cracks and chipped areas as the boards
can no longer be sanitized properly.
During an initial tour of the kitchen on 6/16/25 at 0755 hours, the following was observed with [NAME] 1:
- Two cutting boards heavily marred with chipped areas
Cook 1 verified the above findings.
On 6/16/25 at 0846 hours, the DSS was informed and acknowledged the findings.
4. According to the USDA Food Code 2022, Section 4-601.11, Equipment, Food-Contact Surfaces,
Nonfood-Contact Surfaces, and Utensils, the nonfood-contact surfaces of equipment shall be kept free of
an accumulation of dust, dirt, food residue, and other debris.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 37 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 6/16/25 at 0819 hours, an observation of the residents' refrigerator was conducted with RN 1. There
was a brown food residue observed on one of the refrigerator shelves. RN 1 verified the findings.
5. According to the USDA Food Code 2022, Section 6-301.14, Handwashing Signage, a sign or poster that
notifies food employees to wash their hands shall be provided at all handwashing sinks used by food
employees and shall be clearly visible to food employees.
On 6/16/25 at 0755 hours, 6/17/25 at 1145 hours, and 6/18/25 at 0848 hours, the handwashing station in
the kitchen was observed without a handwashing signage posted or visible.
On 6/18/25 at 0917 hours, the handwashing station was observed with the DSS. The DSS stated she had
the handwashing signage but did not currently have it posted. The DSS stated it should had been posted.
6. Review of the facility's P&P titled Use and Storage of Food Brought in by Family or Visitors revised on
1/30/25, showed it is the right of the residents of this facility to have food brought in by family or other
visitors, however the food must be handled in a way to ensure the safety of the resident .2. All food items
that are already prepared by the family or visitor brought in must be approved per Nursing to ensure is in
accordance with the diet order and labeled with content and dated. a. The facility may refrigerate labeled
and dated prepared items in the nourishment refrigerator . d. If not consumed within three days, food will be
thrown away by facility staff .5. All items not maintained are subject to being discarded if not removed by the
resident and/or resident representative. 6. If any part of this policy is not followed, the facility reserves the
right to protect others by not allowing food items to be brought into the facility for a resident. 7. The facility
staff will assist residents in accessing and consuming food that is brought in by the residents and family or
visitors if the resident is not able to do so on their own.
Medical record review of Resident 22 was initiated on 6/16/25. Resident 22 was admitted on [DATE], and
readmitted to the facility on [DATE].
Review of Resident 22's H&P examination dated 8/16/24, showed Resident 22 had no capacity to
understand and make decisions.
Review of Resident 22's Order Summary Report dated 6/17/25, showed a physician order dated 2/21/25,
for regular diet soft and bite sized texture, thin consistency, patient screened and cleared for bread by
speech language pathologist, gravies to meals, double protein, fortified meals for breakfast, lunch and
dinner, Korean menu.
On 6/16/25 at 0914 hours, an observation of Resident 22's bedside table and concurrent interview was
conducted with CNA 3. Resident 22's bedside table was observed to have two pieces of bananas in a clear
plastic bag that was not labeled with name, date brought and use by date. CNA 3 was asked when the
bananas were brought in by the resident's visitor. CNA 3 stated she did not know since when the bananas
were brought. CNA 3 verified the bananas were perishable foods and should have been at least dated
when it was brought in by the resident's visitor.
On 6/16/25 at 1252 hours, an interview was conducted with LVN 2. LVN 2 was informed about the two
pieces of bananas in a clear plastic bag on Resident 22's bedside table. LVN 2 was asked when the two
pieces of bananas were brought in by Resident 22's visitor. LVN 2 stated she did not know when the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 38 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
two pieces of bananas were brought. LVN 2 verified the two pieces of bananas brought in by Resident 22's
visitor should have been dated because the banana was a perishable food.
On 6/19/25 at 1604 hours, an interview was conducted with the DON. The DON acknowledged the above
findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 39 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Conduct and document a facility-wide assessment to determine what resources are necessary to care for
residents competently during both day-to-day operations (including nights and weekends) and
emergencies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and facility document review, the facility failed to ensure the Facility Assessment addressed or
included the following:
1. Active involvement of required individuals in developing the Facility Assessment;
2. Resources necessary to care for residents including weekends;
3. A plan to maximize recruitment and retention of direct care staff; and
4. A contingency plan for staffing needs.
This failure had the potential to not meet the residents' care needs if the assessed population's needs and
resources were not comprehensively identified and addressed.
Findings:
According to the CMS QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had
issued a revised guidance for long-term care facility assessment requirement. The Facility Assessment
should address and included the active involvement of the direct care staff in developing the Facility
Assessment. Also included the staffing resources necessary to care for the residents, including the
weekends; a plan to maximize recruitment and retention of direct care staff member, and a contingency
plan for staffing needs for the events not to activate the facility's emergency plan.
Review of the Facility's assessment dated [DATE], did not show the direct care staff member, direct care
representatives, residents, residents' representatives, and residents' family members were actively involved
in developing the Facility Assessment; the resources necessary to care for the residents including
weekends; and a plan to maximize recruitment and retention of the direct care staff, or include a
contingency plan for the staffing needs.
On 6/19/25 at 1343 hours, an interview and concurrent facility document review of the Facility Assessment
was conducted with Administrator. The Administrator verified the Facility Assessment was dated 7/8/24, and
acknowledged he was not aware of the new update of the Facility Assessment from the CMS. The
Administrator verified there were no direct care staff, direct care representatives, residents, resident
representatives, and family members actively involved in developing the Facility Assessment. The
Administrator further verified there were no resources necessary to care for the residents including
weekends, and a plan to maximize recruitment and retention of the direct care staff, or include a
contingency plan for the staffing needs. The Administrator verified and acknowledged the Facility
Assessment was not updated based on the latest update from the CMS.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 40 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and closed medical record review, the facility failed to ensure the medical record was accurate, for
one of three resident closed records.
* The facility documented Resident 94's vital signs were obtained on 6/12/25, however, Resident 94 was not
in the facility on 6/12/25, having been transferred to the acute care hospital on 6/10/25. This failure had the
potentail to negative impact Resident 94's well-being as the medical record information was inaccurate.
Findings:
Closed medical record review for Resident 94 was initiated on 6/16/25. Resident 94 was admitted to the
facility on [DATE], and transferred to Acute Care Hospital 1 on 6/10/25.
Review of Resident 94's Nursing Progress Note dated 6/10/25 at 1100 hours, showed Resident 94 was
transferred to Acute Care Hospital 1 for lethargy on 6/10/25.
Review of Resident 94's Weights and Vital Signs dated 6/12/25 1455 hours, showed the following vital signs
were obtained for Resident 94 on 6/12/25 at 1455 hours: blood pressure 146/83 mmHg, respirations 19
breaths per minute, pulse 70 beats per minute, and oxygen saturation level 96%.
On 6/18/25 at 1625 hours, an interview and concurrent closed medical record was conducted with the
DON. The DON verified Resident 94 was transferred to Acute Care Hospital 1 on 6/10/25, and had
remained at Acute Care Hospital 1 thereafter. The DON verified Resident 94's closed medical record was
inaccurate specific to the documentation of Resident 94's vital signs (blood pressure, pulse, respirations,
and oxygen saturation) being obtained in the facility on 6/12/25 at 1455 hours (as Resident 94 resided in
Acute Care Hospital 1 on this date and time).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 41 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 6/19/25
at 1129 hours, an observation of the facility's laundry room and concurrent interview was conducted with
the Laundry Aide. The counter designated for clean laundry sorting was observed with clean bed linens
folded and stacked on top of the counter. The Laundry Aide's cell phone charger, plastic water bottle, and
water [NAME] were observed stored on the clean laundry counter adjacent to the clean resident bed linens.
The Laundry Aide verified the findings and stated his personal items should not be stored adjacent to
resident clean linens.
Residents Affected - Few
On 6/19/25 at 1133 hours, an interview was conducted with the IP. The IP stated the staff's personal items
should not be stored on the residents clean laundry sorting area adjacent to the clean resident laundry, to
prevent contamination of the clean residents' laundry from potentially unclean staff personal items.
2. On 6/16/25 at 1031 hours, initial tour of the facility, an observation and concurrent interview for Resident
85 was conducted with CNA 4. Resident 85 was observed sitting in his wheelchair inside his room. A
posted signage was observed at Resident 85's doorway showing Resident 85 was placed on EBP, and the
staff must wear a gown and gloves when providing high contact resident care such as changing incontinent
briefs or assisted in transferring. Resident 85 asked CNA 4 for assistance for going back to bed. CNA 4
performed hand hygiene and donned of disposable gloves. CNA 4 assisted Resident 85 back to bed with
no PPE gown was observed.
On 6/16/25 at 1041 hours, an observation and concurrent interview with CNA 4 was conducted. CNA 4 was
asked about Resident 85. CNA 4 verified Resident 85 was on enhanced barrier precaution (EBP), as
shown on the resident's doorway posted signage. CNA 4 was asked when she assisted Resident 85 in the
room. CNA 4 verified and acknowledged she performed hand hygiene and put on gloves but did not put a
gown per EBP protocol.
On 6/16/25 at 1056 hours, an interview for Resident 85 was conducted with LVN 6. LVN 6 verified Resident
85 was on enhanced barrier precaution. LVN 6 verified and stated the staff should wear the PPE first before
providing care to the resident such as changing linens, providing hygiene and transferring the resident.
Medical record review for Resident 85 was initiated on 6/17/25. Resident 85 was admitted to the facility on
[DATE].
Review of Resident 85's Order Summary Report dated 6/17/25, showed a physician's order dated 4/30/25
to place Resident 85 on an EBP related to urostomy.
Review of Resident 85's Plan of Care showed a care plan problem dated 4/30/25, addressing the enhance
barrier precaution. The interventions included to apply EBP to prevent the spread of infection for specific
care activities.
On 6/18/25 at 1318 hours, an interview for Resident 85 was conducted with the IP. The IP was asked about
the facility's process about the EBP. The IP stated they placed the residents who had a central lines, urinary
catheters, and other devices placed inside the resident's body on EBP. The IP stated the staff would put on
PPE when providing a closed contact care such as transferring, changing diapers and if expecting a splash,
they must wear a face shield. The IP was informed of the observation
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 42 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
when CNA 4 assisted Resident 85 in an EBP room not wearing a PPE gown for transferring the resident
back to bed. The IP stated CNA 4 should have been wearing a PPE gown for providing care to the resident.
On 6/19/25 at 1612 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
Residents Affected - Few
Based on observation, interview, medical record review, and P&P review, the facility failed to implement the
infection control practices designed to provide a safe and sanitary environment and help prevent the
development and transmission of diseases and infections.
* The facility staff failed to ensure hand hygiene was performed in between changing of gloves during the
medication pass administration on Resident 52 with GT feeding.
* The facility failed to ensure CNA 4 followed the enhanced barrier precaution for Resident 85 when
assisting the resident back to bed.
* The facility failed to ensure the Laundry Aide did not store his personal items adjacent to resident clean
linens in the laundry sorting area.
These failures posed the risk for the transmission of disease-causing microorganisms.
Findings:
1. Review of the facility's P&P titled Hand Hygiene revised 12/19/22, showed the use of gloves does not
replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves and
immediately after removing gloves.
Medical record review of Resident 52 was initiated on 6/18/25. Resident 52 was admitted on [DATE].
Review of Resident 52's H&P examination dated 10/23/24 showed Resident 52 had no capacity to
understand and make decisions.
Review of Resident 52's Order Summary Report dated 6/18/25, showed the following physician's orders:
- dated 1/30/25, for enhanced barrier precaution related to G-tube every shift.
- dated 6/4/25, for enteral feed order every shift for G-tube feeding. Continuous enteral feeding: formula:
Glucerna 1.2 (enteral feeding formula) rate 70 ml/hr x 20 =1400 ml/24 hours, 84 grams protein, 1134 ml
free water. Start at 12 PM and stop at 8 AM, may run until full dose is completed.
On 6/18/25 at 0842 hours, an observation was conducted with LVN 1 during the medication pass
administration for Resident 52 with a G-tube feeding. LVN 1 was observed to not perform hand hygiene in
between the changing of the gloves on the following situations:
- LVN 1 failed to perform hand hygiene after removing his gloves, proceeded to touch the edge of the bed to
check the wiring, then wore his gloves and turned off the G-tube machine of Resident 52 and proceeded to
check G-tube placement of Resident 52.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 43 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
- LVN 1 removed his gloves to get spoons from the medication cart, then when LVN 1 got spoons from the
medication cart, LVN 1 proceeded to wear new set of disposable gloves without performing hand hygiene.
On 6/18/25 at 1034 hours, an interview was conducted with LVN 2. LVN 2 was informed he missed to
perform hand hygiene in between changing of the gloves. LVN 2 verified he should have performed hand
hygiene
On 6/19/25 at 1604 hours, an interview was conducted with the DON. The DON acknowledged the above
findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 44 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to offer PCV15 or PCV 20
vaccination to one of five final sampled residents (Resident 23) reviewed for immunizations.
Residents Affected - Few
* Resident 23 received the PPSV23 vaccine on 12/5/13, however, the facility failed to offer Resident 23
PCV15 or PCV 20 vaccination, in accordance with the facility's P&P and CDC's recommendations. This
failure increased the resident's risk for being inadequately vaccinated for the pneumococcal disease and its
associated complications.
Findings:
Review of the CDC's guidelines for pneumococcal vaccination showed adults aged 65 years and older, who
had only received PPSV23 vaccination (regardless of risk conditions) are to receive one dose of PCV15 or
PCV20 at least one year after the most recent PPSV23 vaccination.
Review of the facility's P&P titled Pneumococcal Vaccine Series dated 12/19/22, showed it is the facility's
policy to offer residents immunization against pneumococcal disease in accordance with current CDC
guidelines and recommendations. The type of pneumococcal vaccine (PCV15, PCV20, or PPSV23) offered
will depend upon the recipient's age and susceptibility to pneumonia, in accordance with current CDC
guidelines and recommendations. A pneumococcal vaccination is recommended for all adults 65 years and
older and based on the following recommendations: For adults 65 years or older who have only received
PPSV23: Give one dose PCV15 or PCV 20. The PCV 15 or PCV 20 dose should be administered at least
one year after the most recent PPSV23 vaccination.
Medical record review for Resident 23 was initiated on 6/16/25. Resident 23 was admitted to the facility on
[DATE]. Review of Resident 23 admission record dated 6/19/25, showed Resident 23 was [AGE] years of
age.
Review of Resident 23's Pneumococcal Vaccine Consent Form dated 6/11/23, showed Resident 23's
responsible party declined to give consent for the pneumococcal vaccine, as Resident 23 had received a
pneumococcal vaccine (PPSV23) in 2013.
Review of Resident 23's California Immunization Registry (CAIR) dated 6/19/25, showed Resident 23
received the PPSV23 vaccine on 12/5/13. The CAIR immunization record failed to show Resident 23 had
received the PCV 15 or PCV 20 vaccine.
Review of Resident 23's facility Immunization Report dated 6/18/25, failed to show Resident 23 had
received the PCV 15 or PCV 20 vaccine.
On 6/19/25 at 1445 hours, an interview and concurrent medical record review was conducted with the IP.
The IP reviewed Resident 23's medial record and verified Resident 23's medical record and CAIR
immunization record failed to show Resident 23 had received the PCV 15 or PCV 20 vaccine in accordance
with the facility's P&P and CDC recommendations (for Resident 23's age group and immunization history).
The IP stated he would follow up with Resident 23's responsible party to determine if Resident 23's
responsible party would consent for Resident 23 receiving the PCV 15 or PCV 20 vaccine.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 45 of 45