F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review, and facility P&P review, the facility failed to
ensure one of four sampled residents (Resident 1) was readmitted back to the facility. * The facility failed to
readmit Resident 1 back into the facility during the seven-day bed hold period. This failure had the potential
for Resident 1 to have an inappropriate discharge. Findings: Review of the facility's P&P titled Bed Hold
Notice Upon Transfer revised 12/2022 showed the facility must permit each resident to remain in the facility
and not transfer or discharge the resident from the facility unless:a. the transfer of discharge is necessary
for the resident's welfare and the resident's needs cannot be met in the facility;b. the transfer or discharge is
appropriate because the resident's health has improved sufficiently so the resident no longer needs the
services provided by the facility;c. the safety of individuals in the facility is endangered due to the clinical or
behavioral status of the resident;d. The resident has failed after reasonable and appropriate notice, to pay
for (or to have paid for under Medicare or Medicaid) a stay at the facility. Non- payment applies if the
resident does not submit the necessary paperwork for third party payment or after the third party, including
Medicare or Medicaid denies the claim and the resident refuses to pay for his or her stay. For a resident
who becomes eligible for Medicaid after admission to a facility, the facility may charge only allowable
charges under Medicaid; ande. The facility ceases to operate. Review of the facility's P&P titled
Management of Candida Auris revised 12/2022 showed it is the policy of this facility to identify, treat, and
control the spread of Candida auris as per current guidelines and standards of practice.a. the resident will
be placed on transmission-based contact precautions or enhanced barrier precautions, dependent upon
the situation and local or state jurisdiction recommendations. Staff will don the proper PPE prior to giving
care to the resident and dispose of it appropriately to prevent the spread of infection.b. The resident may be
placed into a single resident room period if a single resident room is not available, the facility may cohort
the resident with another resident with the same organism. On 2/6/26, the CDPH L&C Program received a
report from the Office of Administrative Hearings and Appeals from the Department of Health Care
Services. The report showed Resident 1 was granted an appeal for readmission to the facility on [DATE].
The report further showed the following timeline of events:- on 11/17/25, Resident 1 was transferred from
the facility to the hospital for treatment;- on 11/18/25, the hospital case manager requested re-admission of
the resident to the facility;- on 11/18/25, the facility informed the hospital case manager the facility would
not readmit the resident. A seven-day bed hold was provided to the resident upon transfer to the hospital;on 11/18/25, the facility was informed the resident tested positive for candida aures while at the hospital
and required enhanced standard precautions; and- on 11/19/25, Resident 1 filed an appeal of the facility's
refusal to readmit. Closed medical record review for Resident 1 was initiated on 2/6/26. Resident 1 was
admitted to the facility on [DATE] and transferred
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555021
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
to an acute care facility on 11/17/25. Review of Resident 1's Social Services Assessment-V4 dated 9/19/25,
showed the following:- preferred discharge plan was resident prefers to stay LTC; - assistance available at
home none; and- additional notes, remains appropriate for LTC due to medical condition, requires extensive
to total assistance with ADL's and transfers. Review of Resident 1's eINTERACT Transfer Form V5 dated
11/17/25, showed Resident 1 was transferred to an acute care facility for slurred speech. Review of
Resident 1's Progress Note dated 11/17/25, showed Resident 1 was noted with slurred speech. Resident 1
was on the phone with Family Member 1 who contacted emergency medical services because she was
concerned for the resident's speech. Paramedics arrived at approximately 2350 hours and Resident 1 was
transported to the acute care hospital for further evaluation due to slurred speech. Further review of
Resident 1's progress notes from 11/17-11/24/25, showed the resident was out on leave and/or
hospitalization. There was no documentation on whether the acute care facility contacted the facility for the
resident to return. Review of the facility's Daily Census for 11/18-11/20/25, showed bed hold for Resident
1's room. Further review showed Resident 1 had no other roommates assigned for three days. Review of
Resident 1's Order Summary Report for November 2025 did not show a physician's order to transfer
Resident 1 to the acute care facility and to have a bed hold in place. Review of the facility document titled
Timeline of Events (undated), showed the following:- on 12/17/25 at approximately 1115 hours, the
Administrator called Family Member 1 to inform her of the decision to readmit the resident and told her that
the facility would accommodate Resident 1 to return to the facility;- on 12/17/25 at 1603 hours, the
Administrator informed Family Member 1 a decision would need to be made by the following day so the
facility can reserve a bed, and arrange room changes to accommodate his EBP isolation.- on 12/18/25 at
1602 hours, Family Member 1 informed the Administrator Resident 1 preferred not to transfer back to the
facility. On 2/6/26 at 0957, an interview was conducted with the Administrator. The Administrator stated
Resident 1 was not readmitted back to the facility due to his acute care facility diagnosis of candida auris
(MDRO fungal infection), and the facility has not accepted residents with candida auris in the past. The
Administrator stated after Resident 1's appeal, the facility offered for Resident 1 to return, but he declined.
On 2/6/26 at 1154 hours, an interview was conducted with the DON. The DON stated residents are eligible
for readmission within seven days of the bed hold. The DON stated residents with isolation precautions
were eligible for readmission. The DON further stated it depended on the isolation, they would have to look
at room assignments and cohort if possible since the facility has only one private room that is used for
isolation. On 2/6/26 at 1345 hours, the DON verified Resident 1 was in room alone with no other
roommates from 11/18-11/20/25, and if he would have been readmitted with candida auris, he would have
been in the room alone. On 2/10/26 at 1115 hours, an interview, medical record review, and concurrent
facility document review was conducted with RN 1. RN 1 stated contact precautions, or EBP if
asymptomatic were required for candida auris. RN 1 further stated residents with candida auris could be
cared for at the facility, and there were many EBP residents, as well as contact isolation residents. When
asked if Resident 1 had any roommates on 11/18-11/20/25, RN 1 verified there was no one in the room at
the time. RN 1 stated if they need an isolation room, they would move residents around to accommodate
the isolation. On 2/10/26 at 1459 hours, the DON acknowledged the above findings.
Event ID:
Facility ID:
555021
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review, and facility P&P review, the facility failed to
ensure the proper discharge process was followed for three of four sampled residents (Residents 1, 2 and
3) when they were transferred/discharged from the facility. * The facility failed to show Resident 1's written
Notice of Transfer/Discharge was provided to the resident upon transfer to acute care. * The facility failed to
show Resident 1 was provided with written information about the bed-hold information upon the resident
transferring to an acute care hospital. *The facility failed to show the Ombudsman was notified of Residents
1, 2, and 3's transfer/discharge. These failures had the potential for the residents not receiving accurate
information about their transfer/discharge status and their rights.Findings: Review of the facility's P&P titled
Transfer and Discharge revised 12/2022 showed non-emergency transfers or discharges initiated by the
facility: provide transfer/discharge notice to the resident/representative and Ombudsman as indicated.a.
emergency transfers/discharges: provide a notice of transfer and the facility's bed hold policy to the resident
and representative as indicated.b. The Social Services Director or designee, will provide copies of notices
for emergency transfers to the Ombudsman.c. In situations where the facility has decided to discharge the
resident while the resident is still hospitalized , the facility will send a notice of discharge to the resident and
resident representative before the discharge, and must also send a copy of the discharge notice to a
representative of the Office of the State Long-Term Care Ombudsman. Review of the facility's P&P titled
Bed Hold Notice Upon Transfer revised 12/2022 showed at the time of transfer for hospitalization or
therapeutic leave, the facility will provide to the resident and/or the resident representative written notice
which specifies the duration of the bed-hold policy and address information explaining the return of the
resident to the next available bed. In the event of an emergency transfer of a resident, the facility will
provide within 24 hours, written notice of the facility's bed-hold policies, as stipulated in the State's plan.
1.a. Closed medical record review for Resident 1 was initiated on 2/6/26. Resident 1 was admitted to the
facility on [DATE] and transferred to an acute care facility on 11/17/25. Review of Resident 1's Notice of
Transfer/discharge date d 11/17/25, showed Resident 1 was transferred to an acute care facility. Further
review of the document showed two carbon copies (white and yellow) present in Resident 1's closed
medical record. On 2/10/26 at 1115 hours, an interview was conducted with RN 1. RN 1 stated the process
of a transfer would include filling out the Notice of Transfer/Discharge form, and providing the yellow copy to
the resident. On 2/10/26 at 1303 hours, an interview and concurrent medical record review for Resident 1
was conducted with the DON. The DON stated written transfer notice would include to the fill out the Notice
of Transfer/Discharge form, fax it to the Ombudsman, and provide the resident the yellow copy. On 2/10/26
at 1449 hours, a follow up interview and concurrent medical record review for Resident 1 was conducted
with the DON. The DON verified the Notice of Transfer/Discharge form dated 11/17/25, showed the white
and yellow copy remained in Resident 1's closed medical record. The DON verified the written Notice of
Transfer/Discharge was not provided to Resident 1. b. Review of Resident 1's Bed Hold Notification dated
9/18/25, showed blank entries for the Confirmation of Transfer and Bed Hold Provision and 24 Hour
Confirmation. On 2/10/26 at 1303 hours, an interview and concurrent medical record review for Resident 1
was conducted with the DON. The DON verified the Confirmation of Transfer and Bed Hold Provision for
Resident 1 was blank. The DON stated the form should have been filled out. 2.a. Closed medical record
review for Resident 1 was initiated on 2/6/26. Resident 1 was admitted to the facility on [DATE] and
transferred to an acute care facility on 11/17/25. Review of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555021
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555021
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Grove Post Acute
12332 Garden Grove Blvd.
Garden Grove, CA 92843
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 1's Notice of Transfer/Discharge notice dated 11/17/25, failed to show the Ombudsman was
notified. b. Closed medical record review for Resident 2 was initiated on 2/6/26. Resident 2 was admitted to
the facility on [DATE] and discharged on 11/5/25. Review of Resident 2's Notice of Transfer/Discharge
notice dated 10/23/25, failed to show the Ombudsman was notified. c. Closed medical record review for
Resident 3 was initiated on 2/6/26. Resident 3 was admitted to the facility on [DATE] and transferred to an
acute care facility on 1/22/26. Review of Resident 3's Notice of Transfer/Discharge notice dated 1/22/26,
failed to show the Ombudsman was notified. On 2/6/26 at 1543 hours, an interview and concurrent medical
record review for Residents 1, 2 and 3 was conducted with the SSD. The SSD stated when a resident is
transferred to an acute care facility, the nurses are responsible to notify the Ombudsman. The SSD further
stated when the resident is transferred to another facility or home, the SSD will notify the Ombudsman. The
SSD stated when she faxes the Ombudsman of the notification of transfer, she retains a copy of the fax
confirmation sheet and attaches it to the Notice of Transfer/Discharge document. The SSD verified the
Notice of Transfer/Discharge for Residents 1, 2, and 3 showed blank entries under the section copy to LTC
Ombudsman Office-date. The SSD stated it should be filled out. On 2/10/26 at 1303 hours, an interview and
concurrent medical record review was conducted with the DON. The DON acknowledged if there was no
documented evidence showing the Ombudsman was notified of a resident transfer/discharge, it could not
be verified if the task was completed. On 2/10/26 at 1459 hours, the DON acknowledged all the above
findings.
Event ID:
Facility ID:
555021
If continuation sheet
Page 4 of 4