F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide treatment and care in accordance with professional
standards of practice when:
Residents Affected - Few
1. There was no evidence that the physician was notified of Resident 1's abnormal urinalysis (a medical test
where the urine is examined to diagnose and monitor various illnesses).
2. There was no evidence Resident 1 was transferred to wheelchair daily as per the physician's order.
These failures caused a delay in provision of treatment to Resident 1 and could have compromised
Resident 1's ability to maintain her highest practicable physical, mental, and/or psychosocial wellbeing.
Findings:
1. Review of Resident 1's clinical records indicated Resident 1 was admitted on [DATE] with diagnoses that
include congestive heart failure (a long-term condition in which the heart cannot pump blood well enough to
meet the body's needs), chronic respiratory failure (a condition that occurs when the lungs cannot get
enough oxygen into the blood or eliminate enough carbon dioxide from the body), and chronic obstructive
pulmonary disease (a common lung disease causing restricted airflow and breathing problems). Resident 1
was discharged on 1/26/19.
Review of Resident 1's progress notes dated 1/21/19 at 7:30 PM, indicated Resident 1 had a temperature
of 100.8 degrees Fahrenheit (a unit if measurement for temperature).
Review of Resident 1's Telephone Physician's Orders, dated 1/22/19 at 1 PM indicated, For UA (urinalysis)
1/22/19.
During a concurrent review of Resident 1's clinical records and interview, on 1/30/23 at 9:59 AM, the interim
Director of Nursing (DON) reviewed Resident 1's urinalysis, collected on 1/22/19 and resulted on 1/23/19.
The urinalysis indicated the following results and reference range (RR - a set of numbers that are the high
and low ends of the range of results that is considered to be normal):
-Protein: 2+ (RR: negative [protein should not be present in the urine])
- Leukocyte Esterase (a screening test used to detect a substance that suggests there are white blood cells
in the urine): 2+ (RR: negative)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555034
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555034
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Mateo Medical Center D/P Snf
222 West 39th Avenue
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
- Apprearance: SL. (slightly) Cloudy (RR: clear)
Level of Harm - Minimal harm
or potential for actual harm
- [NAME] Blood Cell (help the body fight infection and other diseases): 11-20 (RR: between 0 [zero] to 5
[five])
Residents Affected - Few
- [NAME] Blood Cell clump (typically observed when there is inflammation or bacterial infections of the
kidneys and urinary tract): Present (RR: none seen)
- Bacteria: Few (RR: none seen)
- Squamous Epithelial: Few (RR: None Seen)
The DON stated, It (urinalysis result) is not normal. Review with the DON, of Resident 1's progress notes,
dated 1/23/19 with no time documented, indicated, Nsg (nursing) PM (referring to work hours from 3 PM to
11:30 PM) . U/A (urinalysis) faxed to MD (medical doctor)/ on MD's chart . Further review of Resident 1's
progress notes, dated 1/24/19 at 3PM indicated, UA results faxed to MD. No new orders received . The
DON also reviewed Resident 1's progress notes dated 1/25/19 to 1/26/19 and verified that there was no
documentation that the physician was notified of the UA results by telephone. The DON stated, There
needs to be a follow up. There was no telephone order for antibiotics from the provider (physician) despite
having the results faxed multiple times. They (staff) should have called the doctor.
2. Review of facility document, titled, Physician's Telephone Orders (PTO), dated 12/12/18 for Resident 1,
indicated Transfer to w/c (wheelchair) daily qd (daily) 1x (time)/ (per) day 7 (seven) x (times) wk (week) by 2
(two) x (HHA [home health aide]) . Further review of Resident's PTO, dated 12/20/18, indicated, D/C
(discontinue) manual HHA x 2 (two) order. Start Hoyer Lift (a mechanical lift device) 7x/wk as an optimal
and safe procedure.
Review of Resident 1's minimum data set (MDS - an assessment tool), dated 12/19/18 indicated Resident 1
was totally dependent on staff and required two or more persons physical assist to transfer to or from
wheelchair. The MDS also indicated Resident 1 used a wheelchair for mobility.
During a concurrent review of Resident 1's clinical records and interview on 1/30/24 at 10:52 AM, the DON
reviewed Resident 1's care plan (CP), titled Resident needs assistance with .Transfer . dated 12/12/18. The
CP indicated Approach .Transfer to w/c daily 1x/day 7x/wk by 2 assist (assistance) with HHA as per family
request. The DON reviewed Resident 1's ADL (Activities of Daily Living) Flow Sheets for the months of
December 2018 and January 2019. The ADL Flow Sheets included Transfers as one of the activities for
Resident 1. The DON stated that transfers mean, transfer to and from the wheelchair. The ADL Flow
Sheets, dated 12/12/18 to 12/14/18, 12/17/18, 12/29/18, 1/1/19, 1/5/19 to 1/1/10/19, 1/12/19 to 1/15/19,
and 1/17/19 to 1/26/19 were marked with X on the check boxes for Transfers. The DON stated, 'X' indicates
the CNA (certified nursing assistant) providing care did not write their initials which should support they got
her up. The DON verified that there was no documentation of Resident 1's refusal to transfer on the ADL
Flow Sheets. The DON also reviewed Resident 1's progress notes, dated 12/12/18 to 1/26/19 and stated,
There's no documentation of resident refusal. If she refused, they (staff) should have documented it.
Review of facility policy titled, Laboratory Services, revised on1/1/12, indicated, Procedure .II. Reporting
Laboratory Results .C. The Licensed Nurse promptly notifies the Attending Physician of the laboratory test
findings and reports the results according to the following guidelines .ii. Results
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555034
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555034
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Mateo Medical Center D/P Snf
222 West 39th Avenue
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
abnormal - Telephone/page Attending Physician and fax to Attending Physician with date and time noted on
results .D. The nurse documents the time when laboratory results were reported along with the Attending
Physician's response in the resident's medical record .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555034
If continuation sheet
Page 3 of 3