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Inspection visit

Health inspection

SAN MATEO MEDICAL CENTER D/P SNFCMS #5550341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide treatment and care in accordance with professional standards of practice when: Residents Affected - Few 1. There was no evidence that the physician was notified of Resident 1's abnormal urinalysis (a medical test where the urine is examined to diagnose and monitor various illnesses). 2. There was no evidence Resident 1 was transferred to wheelchair daily as per the physician's order. These failures caused a delay in provision of treatment to Resident 1 and could have compromised Resident 1's ability to maintain her highest practicable physical, mental, and/or psychosocial wellbeing. Findings: 1. Review of Resident 1's clinical records indicated Resident 1 was admitted on [DATE] with diagnoses that include congestive heart failure (a long-term condition in which the heart cannot pump blood well enough to meet the body's needs), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), and chronic obstructive pulmonary disease (a common lung disease causing restricted airflow and breathing problems). Resident 1 was discharged on 1/26/19. Review of Resident 1's progress notes dated 1/21/19 at 7:30 PM, indicated Resident 1 had a temperature of 100.8 degrees Fahrenheit (a unit if measurement for temperature). Review of Resident 1's Telephone Physician's Orders, dated 1/22/19 at 1 PM indicated, For UA (urinalysis) 1/22/19. During a concurrent review of Resident 1's clinical records and interview, on 1/30/23 at 9:59 AM, the interim Director of Nursing (DON) reviewed Resident 1's urinalysis, collected on 1/22/19 and resulted on 1/23/19. The urinalysis indicated the following results and reference range (RR - a set of numbers that are the high and low ends of the range of results that is considered to be normal): -Protein: 2+ (RR: negative [protein should not be present in the urine]) - Leukocyte Esterase (a screening test used to detect a substance that suggests there are white blood cells in the urine): 2+ (RR: negative) (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 555034 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555034 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE San Mateo Medical Center D/P Snf 222 West 39th Avenue San Mateo, CA 94403 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 - Apprearance: SL. (slightly) Cloudy (RR: clear) Level of Harm - Minimal harm or potential for actual harm - [NAME] Blood Cell (help the body fight infection and other diseases): 11-20 (RR: between 0 [zero] to 5 [five]) Residents Affected - Few - [NAME] Blood Cell clump (typically observed when there is inflammation or bacterial infections of the kidneys and urinary tract): Present (RR: none seen) - Bacteria: Few (RR: none seen) - Squamous Epithelial: Few (RR: None Seen) The DON stated, It (urinalysis result) is not normal. Review with the DON, of Resident 1's progress notes, dated 1/23/19 with no time documented, indicated, Nsg (nursing) PM (referring to work hours from 3 PM to 11:30 PM) . U/A (urinalysis) faxed to MD (medical doctor)/ on MD's chart . Further review of Resident 1's progress notes, dated 1/24/19 at 3PM indicated, UA results faxed to MD. No new orders received . The DON also reviewed Resident 1's progress notes dated 1/25/19 to 1/26/19 and verified that there was no documentation that the physician was notified of the UA results by telephone. The DON stated, There needs to be a follow up. There was no telephone order for antibiotics from the provider (physician) despite having the results faxed multiple times. They (staff) should have called the doctor. 2. Review of facility document, titled, Physician's Telephone Orders (PTO), dated 12/12/18 for Resident 1, indicated Transfer to w/c (wheelchair) daily qd (daily) 1x (time)/ (per) day 7 (seven) x (times) wk (week) by 2 (two) x (HHA [home health aide]) . Further review of Resident's PTO, dated 12/20/18, indicated, D/C (discontinue) manual HHA x 2 (two) order. Start Hoyer Lift (a mechanical lift device) 7x/wk as an optimal and safe procedure. Review of Resident 1's minimum data set (MDS - an assessment tool), dated 12/19/18 indicated Resident 1 was totally dependent on staff and required two or more persons physical assist to transfer to or from wheelchair. The MDS also indicated Resident 1 used a wheelchair for mobility. During a concurrent review of Resident 1's clinical records and interview on 1/30/24 at 10:52 AM, the DON reviewed Resident 1's care plan (CP), titled Resident needs assistance with .Transfer . dated 12/12/18. The CP indicated Approach .Transfer to w/c daily 1x/day 7x/wk by 2 assist (assistance) with HHA as per family request. The DON reviewed Resident 1's ADL (Activities of Daily Living) Flow Sheets for the months of December 2018 and January 2019. The ADL Flow Sheets included Transfers as one of the activities for Resident 1. The DON stated that transfers mean, transfer to and from the wheelchair. The ADL Flow Sheets, dated 12/12/18 to 12/14/18, 12/17/18, 12/29/18, 1/1/19, 1/5/19 to 1/1/10/19, 1/12/19 to 1/15/19, and 1/17/19 to 1/26/19 were marked with X on the check boxes for Transfers. The DON stated, 'X' indicates the CNA (certified nursing assistant) providing care did not write their initials which should support they got her up. The DON verified that there was no documentation of Resident 1's refusal to transfer on the ADL Flow Sheets. The DON also reviewed Resident 1's progress notes, dated 12/12/18 to 1/26/19 and stated, There's no documentation of resident refusal. If she refused, they (staff) should have documented it. Review of facility policy titled, Laboratory Services, revised on1/1/12, indicated, Procedure .II. Reporting Laboratory Results .C. The Licensed Nurse promptly notifies the Attending Physician of the laboratory test findings and reports the results according to the following guidelines .ii. Results (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555034 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555034 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE San Mateo Medical Center D/P Snf 222 West 39th Avenue San Mateo, CA 94403 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm abnormal - Telephone/page Attending Physician and fax to Attending Physician with date and time noted on results .D. The nurse documents the time when laboratory results were reported along with the Attending Physician's response in the resident's medical record . Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555034 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2024 survey of SAN MATEO MEDICAL CENTER D/P SNF?

This was a inspection survey of SAN MATEO MEDICAL CENTER D/P SNF on January 30, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SAN MATEO MEDICAL CENTER D/P SNF on January 30, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.