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Inspection visit

Health inspection

THE HILLS HEALTHCARE CENTERCMS #5550451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based on interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act by failing to report within two (2) hours to the State Survey Agency (SSA) one incident of injury of unknown origin (injuries resulting without knowing how it happened) that occurred on 3/6/2024 for one of four sampled residents (Resident 1). This deficient practice resulted in a delay of an onsite inspection by the SSA to ensure the safety of the other residents and had the potential to result in unidentified abuse. Findings: A review of Resident 1's admission Record indicated the facility originally admitted the resident on 1/23/2024 and readmitted the resident on 3/8/2024 with diagnoses that included age-related osteoporosis (a disease in which bones become fragile and more likely to break) with pathological fracture (a broken bone caused by a disease rather than an injury), and unspecified dementia (the loss of cognitive functioning, thinking, remembering, and reasoning). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and screening tool) dated 1/30/2024, indicated the resident sometimes made self-understood and sometimes had the ability to understand others. The MDS also indicated Resident 1 needed some help from staff for self-care, needs substantial/maximum assistance (helper does more than half the effort) for lying to sitting on side of bed, sit to lying, rolling to left and right, and totally dependent (helper does all of the effort) for sit to stand and bed to chair transfer. A review of Resident 1's Change on Condition (COC- a sudden clinically important deviation from a patient's baseline in physical, cognitive, behavioral, or functional domains) form, dated 2/19/2024 at 4 p.m., indicated Resident 1 had pain in left leg/hip/knee with possible unwitnessed fall. A review of Resident 1's physician's order, dated 2/19/2024 at 5:38 p.m., indicated an order for a stat (immediately) X-radiation (x-ray- the process of taking images of the inside of the body) of Resident 1's bilateral (pertaining to, involving, or affecting two or both sides) hip, pelvis, and left knee. A review of Resident 1's Radiology Report, dated 2/19/2024 at 10:05 p.m., indicated Resident 1 had no evidence of fracture or dislocation on Resident 1's bilateral hip, pelvis, and left knee. A review of Resident 1's COC form, dated 3/6/2024 at 12 p.m., indicated Resident 1 complained of (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555045 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555045 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/14/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Hills Healthcare Center 10158 Sunland Blvd Sunland, CA 91040 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few pain on the left lower extremity (leg) and hip. The COC further indicated that Resident 1 was unable to bear (supporting the weight of your body) weight on left lower extremity. A review of Resident 1's physician's order, dated 3/6/2024 at 1:43 p.m., indicated an order for x-ray of Resident 1's left hip, left femur (thigh bone), left knee, left tibia (the inner and usually larger of the two bones of the leg located between the knee and the ankle) and left fibula (outer of the two bones of the lower leg), and left foot was ordered. A review of Resident 1's Radiology Report, dated 3/6/2024 at 2:48 p.m., indicated Resident 1 had an acute (new) intertrochanteric fracture (a broken bone in the hip) of the left femur without significant displacement (when the pieces of bone have moved so much that a gap formed around the fracture when your bone broke). During an interview on 3/13/2024 at 1:07 p.m., with Registered Nurse 1 (RN 1), RN 1 stated that on 3/6/2024, the Physical Therapist (PT) reported to RN 1 that Resident 1 had immobility (state of not being able to move around) on the left extremities. RN 1 stated Resident 1 was not able to stand during physical therapy (a medical treatment used to restore functional movements, such as standing). During an interview on 3/14/2024 at 1:30 p.m., with the Director of Nursing (DON), the DON stated that Resident 1's acute intertrochanteric fracture that was identified on 3/6/2024 was considered an injury of unknown origin. The DON stated that Resident 1's injury of unknown origin was not reported to the SSA within two hours. During an interview on 3/14/2024 at 1:51 p.m., with the Administrator (ADM), the ADM stated Resident 1's acute intertrochanteric fracture that was identified on 3/6/2024 is an injury of unknown origin. The ADM stated that the facility staff needed to report Resident 1's injury of unknown origin to the ombudsman (assist residents in long-term care facilities with issues related to day-to-day care), SSA, and local law enforcement within two (2) hours. The ADM stated Resident 1's acute intertrochanteric fracture that was identified on 3/6/2024 was reported within 18 hours. The ADM stated it was an honest mistake and the facility should report immediately. A review of the facility's policy and procedure titled, Abuse Investigation and Reporting, revised 7/2017, indicated that the facility shall ensure that an alleged violation of abuse, neglect, exploitation or mistreatment, including injuries of unknown sources . will be reported immediately, but not later than two (2) hours if the alleged violation involves abuse or has resulted in serious bodily injury. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555045 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the March 14, 2024 survey of THE HILLS HEALTHCARE CENTER?

This was a inspection survey of THE HILLS HEALTHCARE CENTER on March 14, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at THE HILLS HEALTHCARE CENTER on March 14, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.