F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to prevent an avoidable fall (move downward,
typically rapidly and freely without control from a higher to a lower level) for one of three sampled residents
(Resident 1) when Certified Nursing Assistant (CNA 1) and CNA 2 failed to implement the care plan (CP- a
document that outlines a resident's needs, treatment, and expected outcomes) to use a Hoyer lift (a
mechanical device that helps move people with limited mobility) in transferring Resident 1 from the bed to
the wheelchair. This failure resulted in Resident 1 sustaining a fall and experiencing pain to the left foot.
Resident 1 was transferred to the acute hospital where the resident was found to have varus deformity (a
condition characterized by an inward angulation or bending of a bone or joint) of the second
metatarsophalangeal (the joints connecting the long bones of the foot and bones of the toes) joint. A
nondisplaced (a break in the bone where the original bones remain in their original position) proximal
phalangeal (the toe bones closest to the ankle and metatarsals [the five long bones in the foot]) fracture (a
break in the bone) cannot be entirely excluded.
Findings:
During a review of Resident 1's admission RECORD (AR), dated 1/29/25, the AR indicated, Resident 1 was
admitted to the facility on [DATE]. The AR indicated, Resident 1 diagnoses including repeated falls, difficulty
in walking, spinal stenosis (a narrowing of the spinal column (backbone) that occurs over time and can put
pressure on the spinal cord [a tube-shaped bundle of nerves that runs from the brain to the lower back])
lumbar region (lower back) with neurogenic claudication (a condition that causes pain, weakness, or
numbness in the legs while walking or standing), and need for assistance with personal care.
During a review of Resident 1's quarterly Minimum Data Set (MDS- an assessment tool) dated 1/10/25,
under the section Brief Interview for Mental Status (BIMS- an assessment of cognition [how well a person
thinks, remembers, and learns]), the BIMS indicated, Resident 1 had a score of 13 (cognition [how well a
person thinks, remembers, and learns] intact). The MDS under the section GG (an assessment of the level
a care a resident required), indicated, Resident 1 was dependent on staff for transferring from bed to
chair/chair to bed.
During a review of Resident 1's Care Plan dated 6/23/24, the CP indicated, Resident 1 had self-care
performance issues secondary to impaired balance, limited mobility, and limited ROM (range of motionhow far you can move a joint [where two or more bones connect] in your body). CP intervention indicated
under transfer to use a Hoyer lift with two staff members for any transfers Resident 1 required.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555053
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555053
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Valley View Care Center
729 Browning Road
Delano, CA 93215
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
During an observation and interview on 1/29/25 at 12:16 p.m. with Resident 1, in Resident 1's room,
Resident 1 was sitting in her wheelchair and stated on 1/16/25, Certified Nursing Assistant (CNA 1) and
CNA 2 attempted to transfer her from the bed to the wheelchair. Resident 1 stated she was not able to bear
weight (to support or withstand the weight of the body) in her legs. Resident 1 stated, They (CNA 1 and
CNA 2) picked me up (using a bath towel) and they (CNA 1 and CNA 2) dropped me, they used a (bath)
towel to pick me up not the Hoyer lift. Resident 1 stated she experienced left foot pain (no detailed
information about the pain) after the fall incident.
During a review of Resident 1's Progress Notes (PN), dated 1/16/25, the PN indicated the following:
a. At 12:30 p.m.- Nursing observations, evaluation, and recommendations . Staff (not indicated who)
reported resident (1) had an assisted fall. When resident (1) was asked, she stated that staff (not indicated
who) dropped her on the floor while being transferred. She also stated that she fell on both her knees.
Spoke to staff (not indicated who) and one of the CNA (not indicated who) stated that her partner lost grip
of the towel under resident's (1) legs, and she had to be assisted to the floor.
b. At 4:15 p.m.- On time of fall (no indicated time), no swelling noted to left great toe. At approximately (4:20
p.m.), redness, and swelling to left great toe was noted.
During a review of Resident 1's Nursing- Pain Evaluation (NPE), dated 1/16/25, the NPE indicated,
Resident 1 complained of pain after her fall to the floor on a scale of five out of 10 (moderate pain,
distracting or interfering with activities) .to the left great toe.
During a review of Resident 1's Interdisciplinary Post Event Note (IDT- Interdisciplinary Team- group of
professionals who assess, coordinate, and manage each resident's comprehensive needs), dated 1/20/25,
the IDT indicated, Resident 1 had an x-ray (medical imaging technique that uses radiation to create a
picture of the inside of the body) of the left foot (on 1/17/25). The x-ray results indicated Resident 1 had a
possible fracture (break) in her left great toe. The IDT indicated Resident 1 had an order for Norco (a
narcotic medication for pain) 5/325 mg (milligram- a unit of measurement) every eight hours for pain
(routinely given).
During a review of Resident 1's Physician Orders (PO), dated 1/21/25, the PO indicated, Resident 1 was to
be sent out to the hospital to confirm a possible fracture to the left great toe.
During a review of the acute hospital Emergency Department Notes (EDN), dated 1/21/25, the CN
indicated, Resident 1 was sent to the acute hospital with a left great toe injury after a fall. The EDN
indicated a left foot x-ray was performed, and Resident 1 was found to have a nondisplaced fracture (a
break in the bone where the original bones remain in their original position) of the proximal phalangeal (the
toe bones closest to the ankle and metatarsals [the five long bones in the foot]).
During an interview on 1/29/25 at 1:48 p.m. with Director of Nursing (DON), DON stated on 1/16/25
Resident 1 fell to the floor while being transferred by CNA 1 and CNA 2 from the bed to the wheelchair
using a (bath) towel. DON stated Resident 1 was to be transferred from the bed to the wheelchair using a
Hoyer lift, but CNA 1 and CNA 2 did not use the Hoyer lift.
During an interview on 2/5/25 at 2:31 p.m. with CNA 1, CNA 1 stated on 1/16/25 at approximately 11 a.m.
she asked CNA 2 to assist her with transferring Resident 1 from the bed to the wheelchair. CNA 1 stated
she and CNA 2 did not use the Hoyer lift to transfer Resident 1. CNA 1 stated she and CNA 2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555053
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555053
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Valley View Care Center
729 Browning Road
Delano, CA 93215
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
used a bath towel underneath Resident 1's legs to lift her up to transfer from the bed to the wheelchair.
CNA 1 stated she and CNA 2 lost control of the bath towel and Resident 1 fell to the floor. CNA 1 stated
after the fall incident Resident 1 started complaining of pain to her left foot. CNA 1 stated no staff trained
her to use a bath towel to transfer Resident 1 and it was dangerous to do so. CNA 1 stated she used a bath
towel in the past (no dates given) to transfer Resident 1. CNA 1 stated she was aware she should use the
Hoyer lift (as indicated in the CP).
During an interview on 2/5/25 at 3:20 p.m. with CNA 2, CNA 2 stated on 1/16/25 at approximately 11 a.m.
she and CNA 1 transferred Resident 1 from the bed to the wheelchair using a bath towel. CNA 2 stated she
and CNA 1 lost control of the bath towel and Resident 1 fell to the floor. CNA 2 stated Resident 1 was dead
weight (when a person is unable to assist with movement and their full weight is felt by the persons
assisting) and had fallen into a position in which her foot (left) was possibly crushed by her weight. CNA 2
stated Resident 1 was visibly upset (could not describe what this meant other than upset) and yelling at
them (CNA 1 and CNA 2) about the fall incident. CNA 2 stated, She (Resident 1) required a Hoyer lift . we
(CNA 1 and CNA 2) did not use it.
During a review of the facility's policy and procedure (P&P) titled, Comprehensive Care Plans, dated
11/2024, the P&P indicated, It is the policy of this facility to develop and implement a comprehensive
person-centered care plan for each resident, consistent with resident rights, that includes measurable
objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and
ALL services that are identified in the resident's comprehensive assessment and meet professional
standards of quality.The comprehensive care plan will describe, at a minimum, the following .The services
that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and
psychosocial well-being.
During a review of the facility's P&P titled, Safe Resident Handling/Transfers, dated 11/2024, the P&P
indicated, It is the policy of this facility to ensure that residents are handled and transferred safely to prevent
or minimize risks for injury and provide and promote a safe, secure and comfortable experience for the
resident while keeping the employees safe in accordance with current standards and guidelines. All
residents require safe handling when transferred to prevent or minimize the risk for injury to themselves and
the employees that assist them. While manual lifting techniques may be utilized dependent upon the
resident's condition and mobility, the use of mechanical lifts are a safer alternative and should be
used.Mechanical lifting equipment or other approved transferring aids will be used based on the resident's
needs to prevent manual lifting except in medical emergencies.Staff members are expected to maintain
compliance with safe handling/transfer practices. Failure to maintain compliance may lead to disciplinary
action up to and including termination of employment.Resident lifting and transferring will be performed
according to the resident's individual plan of care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555053
If continuation sheet
Page 3 of 3