Health inspection·June 18, 2025

F 0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review, the facility failed to implement their policy and procedure on abuse for one of three sampled residents (Resident 1) when the financial abuse allegation was not reported to the California Department of Public Health (CDPH) and the alleged perpetrator (SSA/Social Services Assistant) was not placed on suspension. These failures had the potential for ongoing financial abuse towards Resident 1.Findings:During a review of Resident 1's Insurance Letter Addressed to Facility (ILAF), dated 6/2/25, the ILAF indicated, Dear Management . on 5/27/25, we [insurance company] received a complaint from the above named member [Resident 1]. We require your assistance in the form of a written response for your interpretation of the encounter stated by the member below . Member said she gave [SSA] her cash aid and food stamp card to bring her back food and kept the card. [Resident 1] said cash was also missing from her wallet and she [Resident 1] knows it was the [SSA] because she knew [Resident 1] was not able to get up to go into her purse.During an interview on 6/18/25 at 1:10 p.m. with Administrator in Training (AIT), AIT stated on 6/12/25, a police officer came to the facility regarding an allegation of financial abuse by Resident 1 towards the SSA. AIT stated the allegation was that SSA accessed Resident 1's bank account and took out money, was not sure of the amount. AIT stated a report of allegation of financial abuse was not reported to the CDPH. During an interview on 6/18/25 at 1:29 p.m. with Administrator, Administrator stated a police officer came to the facility on 6/12/25 regarding an allegation of financial abuse by Resident 1 towards SSA. Administrator stated the facility did not report the allegation of financial abuse to the CDPH. During an interview on 6/26/25 at 3:59 p.m. with SSA, SSA stated she was made aware of an allegation of financial abuse by Resident 1 prior to the police officer coming to the facility around 6/5/25 when Social Services Director (SSD) told her about the allegation. SSA stated she was not placed on administrative leave pending an investigation of the allegation of financial abuse. During an interview on 6/27/25 at 11:11 p.m. with SSD, SSD stated she was first made aware of an allegation of financial abuse by Resident 1 on 6/2/25. SSD stated Resident 1's insurance company had sent a fax on 6/2/25 regarding multiple concerns presented to them by Resident 1 including an allegation SSA stole money from her wallet. SSD stated SSA was not placed on administrative leave pending an investigation of an allegation of financial abuse until 6/12/25 (10 days after the allegation was made). SSD stated she did not report the allegation of financial abuse to the CDPH. During a review of the facility document titled Employee Time Cards (ETC), dated 6/2025, the ETC indicated, SSA worked on the following dates after an allegation of financial abuse was made on 6/2/25:a. 6/3/25 - 8:13 a.m. to 2:33 p.m.b. 6/4/25 - 7:05 a.m. to 2:33 p.m.c. 6/9/25 - 9:29 p.m. to 4:15 p.m.d. 6/10/25 - 8:27 a.m. to 8:41 a.m.e. 6/12/25 - 8:09 a.m. to 3:06 p.m. During an interview on 6/27/25 at 12:07 p.m. with AIT and Director of Nursing (DON), AIT stated he was aware of the letter Resident 1's insurance company had sent that involved an allegation of financial abuse. DON stated she was aware of a letter from Resident 1's insurance company regarding an allegation of financial abuse on 6/5/25. AIT stated SSA was not placed on Residents Affected - Few (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555053 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555053 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/18/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Valley View Care Center 729 Browning Road Delano, CA 93215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)