F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of three sampled residents (Resident 1)
received medication as ordered. The facility also failed to notify the physician when Resident 1 did not
receive this medication. These failures had the potential to compromise Resident 1's health and well-being.
Residents Affected - Few
Findings:
Review of Resident 1's medical record indicated she was admitted to the facility on [DATE] and had the
diagnosis of hyperlipidemia (an abnormally high concentration of fats in the blood).
Review of Resident 1's [Hospital] Patient Summary, dated 5/24/23, indicated she received rosuvastatin
(medication used to treat hyperlipidemia) while she was in the hospital prior to her admission to the facility.
The [Hospital] Patient Summary further indicated Resident 1 was to continue receiving rosuvastatin at the
facility.
Review of Resident 1's Order Summary Report from the facility indicated she had a physician ' s order,
dated 5/24/23, for rosuvastatin 20 milligrams (mg, unit of dose measurement) one tablet by mouth at
bedtime for hyperlipidemia.
Resident 1's medication administration record (MAR) was reviewed. From 5/24/23 to 6/1/23, and from
6/3/23 to 6/4/23, the number 9 was documented in the section designated to document the administration
of rosuvastatin 20 mg at bedtime. Further review of the MAR indicated if the number 9 was documented, it
meant to See Nurse Notes.
Resident 1's Progress Notes from 5/24/23 to 6/1/23, and from 6/3/23 to 6/4/23, were reviewed. The notes
indicated the facility did not have Resident 1 ' s rosuvastatin on hand. Some of the documentation regarding
Resident 1's rosuvastatin indicated, no supply or no available supply or pending delivery.
During an interview and concurrent record review with licensed vocational nurse A (LVN A) on 8/22/23 at
10:23 a.m., LVN A reviewed Resident 1's medical record and confirmed the resident did not receive
rosuvastatin 20 mg at bedtime because the medication was not available in the facility.
Further review of Resident 1's medical record indicated there was no documentation that the nurses
followed up with the pharmacy regarding the delivery of rosuvastatin. There was also no documentation that
the nurses notified Resident 1's physician to inform him the resident had not received this medication.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555060
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555060
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Windsor the Ridge Rehabilitation Center
350 Iris Drive
Salinas, CA 93906
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview and concurrent record review with the director of nursing (DON) on 8/22/23 at 11:29
a.m., she confirmed if a medication was not available in the facility, the nurses should follow up with the
pharmacy until the facility received the medication. The DON also confirmed that if a resident did not
receive a medication as ordered, the nurses should notify the resident's physician. The DON reviewed
Resident 1's medical record and acknowledged there was no documentation that the nurses followed up
with the pharmacy regarding the delivery of rosuvastatin. The DON also acknowledged there was no
documentation that the nurses informed Resident 1's physician that she had not been receiving this
medication.
During an interview with the consultant pharmacist (CP) on 8/22/23 at 2:17 p.m., he explained he did not
have information regarding the delivery of Resident 1's rosuvastatin to the facility. The CP stated he would
contact the pharmacy and have the information emailed.
During an interview and concurrent record review with LVN B on 8/22/23 at 3:11 p.m., LVN B reviewed
Resident 1's medical record and confirmed the resident did not receive rosuvastatin 20 mg at bedtime
because the medication was not available in the facility. LVN B stated she did not remember following up
with the pharmacy or notifying Resident 1's physician regarding this medication. LVN B confirmed there
was no documentation that she followed up with the pharmacy or notified the physician regarding Resident
1's rosuvastatin.
Review of an email from the CP, dated 8/22/23 indicated, The patient [Resident 1] had a documented
allergy to statins [class of medication that includes rosuvastatin] so the pharmacy requested for clarification
on the DRR [drug regimen review]. The email further indicated the pharmacy never received a response
from the facility regarding the requested clarification, and never sent Resident 1's rosuvastatin to the facility.
The facility's policy titled Medication Administration-General Guidelines, dated 10/2017 indicated,
Medications are administered in accordance with written orders of the attending physician.
The facility's policy titled Medication Orders, dated 4/2008 indicated, The prescriber is contacted for
direction when the medication will not be available.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555060
If continuation sheet
Page 2 of 2