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Inspection visit

Health inspection

WINDSOR THE RIDGE REHABILITATION CENTERCMS #5550601 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0658 Ensure services provided by the nursing facility meet professional standards of quality. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received medication as ordered. The facility also failed to notify the physician when Resident 1 did not receive this medication. These failures had the potential to compromise Resident 1's health and well-being. Residents Affected - Few Findings: Review of Resident 1's medical record indicated she was admitted to the facility on [DATE] and had the diagnosis of hyperlipidemia (an abnormally high concentration of fats in the blood). Review of Resident 1's [Hospital] Patient Summary, dated 5/24/23, indicated she received rosuvastatin (medication used to treat hyperlipidemia) while she was in the hospital prior to her admission to the facility. The [Hospital] Patient Summary further indicated Resident 1 was to continue receiving rosuvastatin at the facility. Review of Resident 1's Order Summary Report from the facility indicated she had a physician ' s order, dated 5/24/23, for rosuvastatin 20 milligrams (mg, unit of dose measurement) one tablet by mouth at bedtime for hyperlipidemia. Resident 1's medication administration record (MAR) was reviewed. From 5/24/23 to 6/1/23, and from 6/3/23 to 6/4/23, the number 9 was documented in the section designated to document the administration of rosuvastatin 20 mg at bedtime. Further review of the MAR indicated if the number 9 was documented, it meant to See Nurse Notes. Resident 1's Progress Notes from 5/24/23 to 6/1/23, and from 6/3/23 to 6/4/23, were reviewed. The notes indicated the facility did not have Resident 1 ' s rosuvastatin on hand. Some of the documentation regarding Resident 1's rosuvastatin indicated, no supply or no available supply or pending delivery. During an interview and concurrent record review with licensed vocational nurse A (LVN A) on 8/22/23 at 10:23 a.m., LVN A reviewed Resident 1's medical record and confirmed the resident did not receive rosuvastatin 20 mg at bedtime because the medication was not available in the facility. Further review of Resident 1's medical record indicated there was no documentation that the nurses followed up with the pharmacy regarding the delivery of rosuvastatin. There was also no documentation that the nurses notified Resident 1's physician to inform him the resident had not received this medication. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555060 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555060 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/22/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Windsor the Ridge Rehabilitation Center 350 Iris Drive Salinas, CA 93906 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview and concurrent record review with the director of nursing (DON) on 8/22/23 at 11:29 a.m., she confirmed if a medication was not available in the facility, the nurses should follow up with the pharmacy until the facility received the medication. The DON also confirmed that if a resident did not receive a medication as ordered, the nurses should notify the resident's physician. The DON reviewed Resident 1's medical record and acknowledged there was no documentation that the nurses followed up with the pharmacy regarding the delivery of rosuvastatin. The DON also acknowledged there was no documentation that the nurses informed Resident 1's physician that she had not been receiving this medication. During an interview with the consultant pharmacist (CP) on 8/22/23 at 2:17 p.m., he explained he did not have information regarding the delivery of Resident 1's rosuvastatin to the facility. The CP stated he would contact the pharmacy and have the information emailed. During an interview and concurrent record review with LVN B on 8/22/23 at 3:11 p.m., LVN B reviewed Resident 1's medical record and confirmed the resident did not receive rosuvastatin 20 mg at bedtime because the medication was not available in the facility. LVN B stated she did not remember following up with the pharmacy or notifying Resident 1's physician regarding this medication. LVN B confirmed there was no documentation that she followed up with the pharmacy or notified the physician regarding Resident 1's rosuvastatin. Review of an email from the CP, dated 8/22/23 indicated, The patient [Resident 1] had a documented allergy to statins [class of medication that includes rosuvastatin] so the pharmacy requested for clarification on the DRR [drug regimen review]. The email further indicated the pharmacy never received a response from the facility regarding the requested clarification, and never sent Resident 1's rosuvastatin to the facility. The facility's policy titled Medication Administration-General Guidelines, dated 10/2017 indicated, Medications are administered in accordance with written orders of the attending physician. The facility's policy titled Medication Orders, dated 4/2008 indicated, The prescriber is contacted for direction when the medication will not be available. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555060 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0658GeneralS&S Dpotential for harm

    F658 - Comprehensive Care Plans

    Ensure services provided by the nursing facility meet professional standards of quality.

FAQ · About this visit

Common questions about this visit

What happened during the August 22, 2023 survey of WINDSOR THE RIDGE REHABILITATION CENTER?

This was a inspection survey of WINDSOR THE RIDGE REHABILITATION CENTER on August 22, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WINDSOR THE RIDGE REHABILITATION CENTER on August 22, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure services provided by the nursing facility meet professional standards of quality."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.