F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Based on interview and record review, the facility failed to ensure residents were free from physical abuse
for one out of three residents (Resident 1) when Resident 2 (who was of moderate mental capacity)
slapped Resident 1 in the mouth causing injury to Resident 1's top lip and first aid being administered.
Resident 2's act of slapping Resident 1 in the mouth was a deliberate act to inflict harm or injury, not
accidental; therefore, his action was deemed as a willful act and considered abuse. This failure had the
potential of both physical and emotional harm to all residents.
Findings:
On 10/17/22, the facility submitted a facsimile (FAX, a telephonic transmission of scanned printed material)
to the California Department of Public Health (CDPH) about an incident between Residents 1 and 2. The
FAX indicated Resident 2 slapped Resident 1 in the mouth and Resident 1 sustained a minor injury of the
upper gingiva (gums) and upper lip.
Review of Resident 1's clinical record indicated she had diagnoses which included metabolic
encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), sepsis (an infection
in the blood).
Review of Resident 2's clinical record indicated he had diagnoses which included schizoaffective disorder
(mental disorder including schizophrenia [serious mental disorder in which people cannot distinguish
reality] and mood disorder) and bipolar disorder (mental illness which a person can experience mood
swings [period of overly happy or periods of feeling sad).
Review of the facility's 5-day summary report, dated 10/19/22, indicated, on 10/15/22 at 12:10 p.m., staff
were bringing residents in the dining room and found Resident 1 placing her hand on mouth.
The 5-day summary report further indicated Resident 1 had a slight upper lip bleeding. Residents in the
dining room witnessed Resident 2 slapping Resident 1 after a verbal altercation (argument).
Review of Resident 2's IDT Progress Notes-Behavior Management, dated 10/17/22, indicated, on 10/15/22
Resident 2 went to the dining room, pulled a chair out from a table which made a loud noise. The noise had
agitated Resident 1 and she made a comment to Resident 2 to pick up your chair. Resident 2 walked over
to Resident 1 and stated Please don't say that sh** and Resident 1 had responded back you have so much
anger in you, why don't you just hit me. Resident 2 proceeded to slap Resident 1 in the mouth causing
Resident 1 to bleed form her lip.
Review of Resident 1's skin assessment, dated 10/15/22, indicated she had pain with an intensity of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555060
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555060
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Windsor the Ridge Rehabilitation Center
350 Iris Drive
Salinas, CA 93906
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
9 (scale of 0 being no pain and 10 being excruciating pain). There was a slight bleeding in the upper gingiva
(gum) and swelling of left upper and lower lip.
During a telephone interview with the administrator (ADM) on 2/23/24 at 9:47 a.m., the ADM stated the
facility considered the incident as an abuse because the facility submitted a SOC 341 (a document used to
report elderly abuse). The ADM further stated if the facility does an SOC 341, the facility had substantiated
the abuse/altercation.
During a telephone interview with the ADM on 3/27/24 at 10:45 a.m., she stated the incident between
Residents 1 and 2 was witnessed by a resident. The ADM confirmed that Residents 1 and 2 had a verbal
altercation. The altercation lead Resident 2 slapping Resident 1 in the mouth.
Review of the facility's policy and procedure, Abuse Prohibition Policy and Procedure indicated, Healthcare
centers prohibits abuse .Abuse is defined as the willful infliction of injury .Physical Abuse includes hitting,
slapping .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555060
If continuation sheet
Page 2 of 2